Infor Birst vs Phocas Analytics

Infor Birst has 49 reviews and a rating of 4.08 / 5 stars vs Phocas Analytics which has 96 reviews and a rating of 4.8 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.08 / 5 (49)
4.8 / 5 (96)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
February 21, 2021
September 6, 2021
Pros/Cons
  • Pros

  • The actual reporting and dashboard tools are very easy to use and users can be quickly trained on how to create reports.
  • Have many features to improve the time to make the works functional. Very good performance in the gathering of data, security and possibility of learning.
  • Cons

  • So if you have a small team that is spread thing or have limited knowledge the TAM program eliminates this issue but it does add to the cost.
  • Lagging time when processing Medium to large Data Sets. Very expensive compared to other BI Solutions.
  • Pros

  • I like the instant, fluid information that lets me quickly get the information I want when I want it how I want it, sales me hours a week, what's not to like.
  • The ease to use and train employees on this BI tool makes it best in the market. The power of building your own databases, customizing reports and the level of customer service is outstanding.
  • Cons

  • Unless someone is a pro on Phocas, it is difficult to navigate your way around it and completely understand how to use it.
  • I also occasionally print a report that displays in a weird format with regards to column headings and column widths.
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2017

FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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