When it comes to making customer service aware there is always no work around which can be frustrating.

My favorite aspect about this software is that it helps me do my job to the best of my abilities. It gives me great feedback and wonderful suggestions.

It is a good prospect researching tool that give insight into how active prospect is in general as well as digital advertising.

When searching for advertisers in my area, I can narrow my search down to just about any type of business, size, and budget that I want to prospect. I have used buzz board every time I prospect now.

Happy with the service but would love some revamp of report designs.

It is helpful, but not as efficient as I would like in turning the time I am required to spend entering new prospects into the system into actual strong qualified potential clients.

It is an awesome prospecting tool, and I use it everyday, all day.

It gives you a great place to start a conversation and quickly access what a client needs to do as a first step.

Easy to use software with excellent easy to follow reports identifying vulnerabilities, improvements and successes especially with competitors and market share.

Finding Companies you have already added can be difficult.

BuzzBoard is easy to use. Plus, you see instant ROI.

It's a really wonderful tool that is fairly priced for agencies and I recommend it to any growing digital marketing.

Buzzboard is a great tool that you can leverage as a conversation starter in your prospecting.

Some of the category assignments have either been missing or incorrect for the business.

Errors, or problems loading. At times i have to start all over after i have built an entire presentation because the information is not loading.

Overall, the system is easy to use and helpful.

The customer service team is AMAZING. They have so far as to send me leads during this trying time.

It doesn't take into account businesses with multiple locations and penalizes them with a low NAP score.

It provides valuable insight into clients digital health allowing you to go into meetings better prepared. Customer service has been great with our team.

Prospects are always interested to learn about their online visibility and how it compares against their market competitors.

It is fairly easy to use and navigate. However the data is not always correct, and when presenting to a client , accuracy is key.

I get frustrated with it at least 2 or 3 times a week because of how long it takes to create a profile.

Great info to use with current clients and finding new clients with competitors info. Easy to use and the improvements keep coming.

Dynamics 365  is a great app provided by Microsoft to run your business. Being a part of the Microsoft is a huge advantage as it becomes more integrated to other MS Office programs.

It needs some customization for your need and sometime it gives you errors and that is little unlikely to be in Microsoft products.

It is nice software, easy to use. The UI is also good, neet and clean.

It's very easy to navigate and if you need help, the help box is right there. If you need live help, you can always contact a rep to help.

I really like this integration of Microsoft and the way it is set up to help expand on project and business management.

Great for our sales department to track leads. The best part that will help with my job, fewer spreadsheets to use.

For my role, Dynamics provides excellent task/case/customer management features allowing me to resolve customer issues quickly and provide better overall service.

The support team is very prompt and helpful, with their help you can use Dynamics to the best of it capabilities.

Since having this product, we have seen an increase in company revenue due to increase in sales as this product helps us to facilitate communications between the company and its clients.

Very helpful in providing information and solutions with content that can be accessed quite easily. The price is also very affordable.

It user friendly with good interface and very easy to understand. Microsoft Dynamics 365 allow agent to open and resolved cases on the dashboard.

Overall experience of this software is preety much better then others. I would says it's just amazing and very easy to use.

Honestly the cost is considered acceptable, the level of help and support is very good, Microsoft is more and more surprising for a better future.

It turns some people off to products when they have to wait for a live agent, and even worse- that's the only option. I didn't make this a priority simply because I'm not in the category.

Hence it is the useful software for the good customer reporting.

Overall my experience is great. It is terrific value for your money and does the job better than most CRMs.

Great app to use dynamics on the. Go, works like a charm, easy to use and you will find more attractive thing in here.

I like most that this software is easy to use and customer service is very responsive. I would recommend this to friends.

This tool allows you to make decisions quickly and effortlessly. It is also nice because it can be integrated with other systems.

Great in programmatic management of product properties. It's an excellent tool in helping online sales and helping in customer retention.

What I had liked most about this software is because it has very good qualiy and IT can give me satisfaction.

The thing that bothers me most about software is that some features are hard to tinker with.

I dont like the fact that the information is stored in the cloud because if you do not have the internet you are unable to to access i.

My overall experience with this software so far is very good. They constantly try to improve and add more fantastic features.

Hence, it is a useful software for good customer reporting.

Dynamics has been a great addition. Our sales team has learn to make small customization and our Finance teams love how powerful it is.

It just was a poor design of software it should have been a step by step tutorial but if wasn't it was jus ban there you go.

A necessary evil that I'd rather not deal with, but I have no choice but to do so.

I also tried one of the best introduced versions Flow/Power Automate and Canvas Apps which is amazing. What I like the most is that it is very easy to use and it gives more value to my money.

Microsoft Dynamics 365 has been an excellent software in management of sales tracking ability. It has been helping our team alot in fulfilling customer's CRM needs at ease.

Dynamics 365 is the perfect combination of a world class ERP and CRM. The customer and lead management is outstanding with countless options to simplify daily tasks for users.

US Dollar

BuzzBoard is a cloud-based business intelligence tool that analyzes business data to produce business profiles within a user’s target market and generate potential leads. BuzzBoard offers dashboards and scorecards, data mining, online analytical processing and report writing. It is suitable for small and midsize businesses across all industries.


BuzzBoard helps users to create profiles of businesses that include data on a business’s product offerings and the tools they are currently using. Users can review the tools each business currently has to identify potential gaps in product offerings. Each opportunity is scored based on a range of factors including business size and potential readiness to purchase new products.


BuzzBoard also offers consumer, market and industry reports which help users supplement pitch decks with data for prospects. Users can also receive alerts to changes in customers' businesses.


Subscription and per-seat pricing is available. Support is offered over the phone, via chat and email.


 


 



LongDescription

Engagement Tracking

Presentation Tools

Lead Capture

Customizable Reports

Proposal Generation

Lead Distribution

Pipeline Management

Collaboration Tools

Lead Generation

Contact Management

Opportunity Management

Content Management

Lead Management

Email Marketing

Real Time Data

Proposal Management

Lead Segmentation

Lead Nurturing

Interaction Tracking

Reporting/Analytics

Contact Database

Monitoring

Lead Qualification

Campaign Management

Sales Forecasting

Prospecting Tools

Data Mapping

Web browser (OS agnostic)

Contact BuzzBoard for pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

11-50

51-200

201-500

501-1000

1000+

BuzzBoard

In Person

Live Online

Webinars

Documentation

Videos

Microsoft Dynamics 365 is a cloud-based CRM ecosystem for small, medium and enterprise organizations, with a focus on Sales, Field Service, Customer Service complete with strong integrations with Microsoft’s other Office 365 offerings like Teams, Outlook, Excel & Word.

The Microsoft Dynamics 365 ecosystem has offerings ranging from lead and opportunity management, marketing, field service, IOT, customer service, mixed reality and project service automation all allowing for a more frictionless engagement with your customers.

Microsoft Dynamics CRM is available for software-as-a-service (SaaS) deployment as well as on-premises complete with a nice user interface for mobile and desktop as well as a technology stack that ensure database security. Dynamics 365 also offers strong API capabilities to help integrate to your other critical systems.

Support Ticket Management

Employee Management

Forecasting

Multi-Channel Marketing

HR Management

Purchase Order Management

Status Tracking

Internal Chat Integration

Document Storage

Activity Tracking

Customer Segmentation

Dispatch Management

General Ledger

Bank Reconciliation

Financial Analysis

Sales Pipeline Management

Supply Chain Management

Task Scheduling

Financial Management

Calendar/Reminder System

Project Management

Knowledge Management

Customer Database

Calendar Management

Activity Management

Sales Trend Analysis

Campaign Scheduling

Warehouse Management

Scheduling

ROI Tracking

Data Import/Export

Campaign Planning

Email Templates

Consolidation/Roll-Up

Integrated Business Operations

Self Service Portal

Multi-Currency

Mobile Access

Fixed Asset Management

Online Invoicing

Sales Reports

Dashboard Creation

Compliance Management

Performance Metrics

Multi-Department/Project

Training Management

Data Connectors

Expense Claims

Multi-Channel Communication

Marketing Automation

KPI Monitoring

Workflow Management

Email Management

Budgeting/Forecasting

Visual Analytics

Activity Dashboard

Invoice Processing

Reporting & Statistics

Knowledge Base Management

Data Visualization

Invoice Creation

Time & Expense Tracking

Accounts Payable

Chat/Messaging

Work Order Management

Customizable Templates

Cash Management

Mobile App

Billing & Invoicing

Conversion Tracking

Expense Tracking

Income & Balance Sheet

Customizable Branding

Spend Management

Asset Lifecycle Management

Trend Analysis

Accounts Receivable

Payroll Management

Single Page View

Supplier Management

Requisition Management

Customer History

Point of Sale (POS)

Third-Party Integrations

Maintenance Scheduling

Customer Insights: From $1500 Per tenant/month
Customer Voice: From $200 per tenant/month
Sales Professional: $65 per user/month
Sales Enterprise: $95 per user/month
Sales Premium: $135 per user/month
Microsoft Relationship Sales: $162 per user/month

Please contact Microsoft for further pricing details.

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