Great Software and Excellent Support

We are utilizing CartRover as a 3PL. I have no complaints.

Pros

Ease of Use, Efficient and Immediate Support, Diversity in Options.

Cons

Customization projects can sometimes be scheduled far out, even paid projects.

Great App

CartRover has been a great link between our older fulfillment system (Moulton Logistics) and our Shopify store.

Pros

Fairly easy to use and understand. Errors provide notifications so it's hard to miss mistakes or incorrectly entered addresses. Overall, a great tool for fulfillment.

Cons

Sometimes errors would create multiple email notifications which would be redundant. A helpful function would be if Cart Rover could assist when re-entering a shipping address. For example, when a shipping address is too long, it would be helpful for the app to tell you how many characters have been entered into the address field in real time, as they are entered, so you know exactly what characters must be left out or changed around.

Review on Cart Rover

Its okay could so with an overhaul This Review form doesn't function well

Pros

integration with trade gecko saves time

Cons

clunky user interface old slow sync customer support could be better

CartRover is a necessary addition to our business

Overall, we need cartrover for our business and they can be very responsive, accommodating and flexible. These guys are techy and not sales people so you get what you pay for - in a good way. They're not over promising and under delivering. However we've had a couple instances where the support was delayed or ineffective but overall we're happy with the service. Definitely wish we didn't have to pay for multiple accounts.

Pros

Connects shopping carts to warehouses for a reasonable price to transmit orders and sync inventory. Has shipping code mapping capabilities. Relatively simple setup for many common WMS/Shopping Cart platforms.

Cons

In order to connect to multiple warehouses, need to have multiple accounts. Would be much better if everything could be managed from one account (and not have to pay for multiple).

CartRover Software Integration Solution

Overall CartRover has been really good to work with. They are very responsive to any questions or concerns that arise. If any concerns arise related to an integration their team of developers quickly tackle the challenge at hand and come back with root causes and the solution.

Pros

Very nice to hand over your integration needs to CartRover and they ensure it all works as needed.

Cons

If they do not have an existing integration they are willing to build it but at times those integrations can be expensive as you are paying for the integration development at CartRover to connect to your desired software to the CartRover platform.