Cauliflower

RATING:

4.9

(12)

About Cauliflower

Cauliflower is a self-service, AI-powered customer feedback analysis tool that provides marketers and product teams with actionable insights on customer feedback. The platform surfaces the most relevant topics and their relative importance to action, so users can focus their time on the things that matter. We can process email, text and survey responses gathered from multiple channels.

Cauliflower Pricing

As a licence we start with a monthly pricing of 499,00€. This includes one project of size S. The billing of additional projects on request. The minimum term is 12 months. If a commitment is already made for projects within the term, there is a discount on these projects. This discount also applies to services. The licence fee also decreases with the term. 12 months: 10% / licence: 499,00€ 24 months: 15% / licence: 399,00€ 36 months: 25% / licence: 299,00€ For ongoing data, we will create an individual offer based on your needs for data connection and dashboard solution.

Starting price: 

€499.00 per month

Free trial: 

Available

Free version: 

Not Available

Cauliflower projects

Cauliflower Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Cauliflower

1 - 5 of 12 Reviews

User Profile

Frank

Verified reviewer

Retail, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Really Great! Smart, flexible, high-end consultancy. One of a kind!

Extremely dedicated to the exact need of the project, extremely clever in understanding the core requirements, enriching the results by really clever, proactive contribution. Simply excellent! :-)

PROS

Extremely intuitive and easy to use with sophisticated features, such as the codebook, which can be used to easily group clusters together even after analysis and which can be applied to several projects at the same time.

CONS

That we didn´t start earlier to use it. :-)

Reason for choosing Cauliflower

Because of the combination of the performance of Cauliflower and the attitude when it comes to running project, as it is really one of a kind.

Marco

Market Research, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2021

Begeistert von dem Vorhersagetool von Cauliflower

Das Team von Cauliflower ist sehr sympathisch und ich kann sehr gut mit ihnen zusammenarbeiten. Bei Ihnen wird Dienstleistung großgeschrieben.

PROS

Die Software kann Produkte, die sich nicht gut abverkaufen werden, ca. ein Jahr im Voraus erkennen. Dies ist bisher einzigartig auf diesem Gebiet. Die umfassenden Rechenschritte im Hintergrund (unter Einsatz von KI) münden in eine sehr einfache zu bedienende Software. Auch die internen Auftraggeber empfinden die Bedienung als sehr intuitiv.

CONS

Sobald ich Optimierungen bezüglich der Software Cauliflower vorschlage, werden diese sehr zeitnah umgesetzt. Daher gibt es von meiner Seite aus keine weiteren Kritikpunkte.

Reason for choosing Cauliflower

Die Software von Cauliflower war die beste Software die ich auf dem Markt in dem Bereich kennengelernt habe.

Reasons for switching to Cauliflower

Cauliflower hat durch ihre Software eine höhere Vorhersagegüte erreicht.

Vendor Response

Thank you, Marco, for your great review. We really appreciate working with you and Tchibo!

Replied April 2021

Sibylle

Market Research, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

Highly committed Cauliflower Team customized and tailored the programm for our needs

The Cauliflower Team is characterised by a true entrepreneurial start-up spirit - they are extremely responsive and tailored the programme perfectly to our needs. Highly professional and engaged, driven by the desire of delivering true quality.

PROS

The software helps us to do qualitative analysis of semi-quantitative studies. It's great for visualising the output, particularly finding relevant patterns in comparing breakouts and focussing our qualitative analysis on the big themes emerging.

CONS

We had the priviledge to use the software in a pretty early stage where the algorithms were still in an earlier learning phase. Therefore, the results in the beginning contained some minor bugs, but the Cauliflower team was able to quickly resolve all issues and make the output really useful for us and our clients.

Marc

Management Consulting, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

Klare Sicht auf komplexe Sachverhalte im CX-Prozeß

Die BMB Deutschland GmbH optimiert in der DACH-Region alle digitalen und analogen Kundenschnittstellen eines Unternehmens seit fast 25 Jahren. Selbstverständlich nimmt die Analyse von Kunden- und Firmenkommunikationen einen großen Raum in unserer Arbeit ein. Daher sind wir naturgemäß an einer Weiterentwicklung der Analytik naturgemäß interessiert. Vor diesem Hintergrund ist Cauliflower nicht nur ein Tool, um Zeit und Ressourcen zu sparen, sondern auch sehr umfangreiche Kundendialoge eines Unternehmens einfach, prägnant und schnell zu erfassen. Für das Monitoring relevanter CX Themen ist Cauliflower nicht nur uneingeschränkt zu empfehlen, sondern auch ein nicht wegzudenkender Monitoring-Baustein der BMB Deutschland GmbH.

PROS

Mit Hilfe der Cauliflower-Software ist eine einfache Analyse umfangreicher Kommunikationsinhalte möglich. Ganz bequem Texte, Dialoge, Social Media oder Internet Assets im Backend uploaden und zwischen verschiedenen Möglichkeiten der Anzahl von Buzzwords und unterschiedlicher Darstellungen wählen.

CONS

Eine Weiterentwicklung der Software in Richtung Spracherkennung mit textueller Auswertung wäre eine tolle Sache, aber nicht zwingend notwendig

Anonymous

1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Impressive toolset for a better understanding of your customer's needs

I recommend Cauliflower and it's services a lot to my business partners. I love the approach of Cauliflower to provide an easy and user friendly access to AI-based analytics. I'm excited for all the upcoming features to come. I strongly recommend anyone to benefit from their Free Trial.

PROS

I really like the navigation of the user area as it's super easy to use and clear in it's functionality. The speed in which uploaded data is being processed is pretty fast. I'm also impressed by the insights as they are extremly valuable for future product development and marketing decisions.

CONS

Nothing. Small bugs are being challenged quickly and solved within a short amount of time.