About Chartbeat

Chartbeat is a suite of content analytics tools for online publishing teams across the globe. It is designed to improve audience engagement and loyalty by helping teams make informed editorial decisions. To easily pull traffic data into Chartbeat, it can be integrated with Facebook Instant Articles, Google, AMP, and other apps. Chartbeat provides multiple types of dashboards to break down audience data. With the real-time dashboard, teams can filter by location, traffic source, device type, and more. The historical dashboard can be used to evaluate content performance, KPIs, and trends over time. Chartbeat's video dashboard shows how viewers interact with video content. Additionally, teams can access optimization tools, including a heads up display, headline testing, ...

Chartbeat Pricing

Chartbeat is intended for large and mid-sized companies with over 5 million monthly page views. Pricing varies depending on site traffic and packages start at $7,000 annually. Chartbeat offers core and premium bundles. Please contact Chartbeat for more pricing details.

Starting price: 

$7,000.00 per year

Free trial: 

Available

Free version: 

Not Available

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Chartbeat User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 12 reviews

Anonymous

Company size: 11-50 employees

Time used: Less than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

October 2021

Easy, powerful A/B testing

Pros

I love how easy it's been to integrate this into our website and use it to do a/b testing on pieces even after they're published. The testing widget is very intuitive and supports a large number of variants.

Cons

It'd be amazing if we could eliminate CERTAIN variants while they're testing without canceling the entire test. That way the remaining, stronger variants can finish faster. Adding variants mid-test could be nice too potentially but is probably a lot trickier to do/get good results for.

William

Company size: 5,001-10,000 employees

Industry: Online Media

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Functionality

out of 5

October 2021

Chartbeat in the news

Overall, we're able to see how well stories are doing on our news site and it helps the digital team to understand what might do well and should be a higher priority.

Pros

Analytics on where traffic is coming from and how much. It's helpful to see that a story is gaining traction to know to get a video in there before it airs on TV. The ability to look at other news stations in our company across the state, region and even the country is a great asset to fin trending topics.

Cons

Not much to say here. It does however seem that when there are multiple authors on a story/post, Chartbeat doesn't factor them into the individual's overall views. Nothing major, just a bit of a nuisance some days.

Reasons for choosing Chartbeat

I'm not sure. After being hired, I was shown the basic Chartbeat and about a year later we upgraded and it's been a solid platform with benefits that have far outweighed the cost.

John

Company size: 51-200 employees

Industry: Broadcast Media

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2021

Chartbeat is an essential tool for any digital publisher

I have never been disappointed by Chartbeat. Any technical issues are quickly disclosed and resolved. Customer support is responsive, and the product is fairly priced for smaller publishers.

Pros

Chartbeat is extremely easy to deploy, reliable and frankly indispensable. And the smartphone app is killer.

Cons

The number and type of alerts I can set are limited, so I would like to have more options for alerting me to various trends.

Cyrus

Company size: 501-1,000 employees

Industry: Publishing

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2021

Review

I've always enjoyed working with Chartbeat and find their team and software to be of a high quality

Pros

The HUD and in particular headline testing are invaluable tools in our day-to-day publishing operations

Cons

I would love a heatmap feature which could track when and where people drop out of the page as they scroll down.

Ese

Company size: 201-500 employees

Industry: Fund-Raising

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
4

Functionality

out of 5

October 2021

Very helpful tool

Pros

I like that the tool functions in real-time.

Cons

There is no way to freeze the data as far as I can tell. It can be a bit hard on the eyes with the data constantly changing. I know this contradicts what I enjoy most, but having the option to stop the data at a given point in time would be helpful.

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