Chartio software


Chartio is a cloud-based business intelligence solution that provides founders, business teams, data analysts and product teams in an organization tools to manage day-to-day business operations.

Chartio's tools provide users functionalities for data exploration, enabling them to represent this data in form of charts. It also provides a central dashboard that displays specific information to the users.

Chartio provides users connections from Amazon Redshift to CSV files helping them explore data. The Data Pipeline tool lets users blend, layer and transform multiple datasets in a series of steps. Users can also share dashboards via scheduled emails or reports and view historical data and track corporate metrics with the help of the solution's Snapshot feature. The data is SSL-encrypted that is transferred via reverse SSH tunnel providing control over the connection and data to the users.

Services are offered on a monthly subscription basis that includes support via phone and email.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8

25 Reviews of Chartio

Showing 1 - 20 of 25

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  • James from CloudCherry

    Number of employees: 51-200 employees

    August 2018

    One of the Best I've Used

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Starting with dispersed data we now have one place for it. We also now have a single place to create reporting where before it was happening all over. Modeling a complex multi-touch model would take months to do and this technology allowed us to be up and running in less than a month. The only challenges we faced were caused by our own data quality.

    Pros

    The ability to pull in so many different data sets from so many different places. As a marketer pulling in data from google analytics, AdWords, automation platform, salesforce, etc. really allowed us to fast-track our reporting and made it to where we do not have to build a custom data model but get out of the box plug-ins with Chartio. The modeling is simple and easy to follow.

    Cons

    I really have yet to find something I dislike

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    June 2018

    Enterprise-grade BI for mid-market price and complexity

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    BI, visualization, SQL queries, Postgres visualization, BigQuery visualization

    Pros

    With Chartio, you can run from data to visualization in seconds, even if you don't know SQL. Chartio has a visual editor, clear and easy joins and table keys, a huge range of preconfigured data sources, and easy dashboard and folder management. Chartio is also one of the few, if not the only BI tool that can be embedded into your app and managed through tokens or SAML authentication. All in all, expect professional grade BI power without the cost or complexity.

    Cons

    Cons are limited for Chartio. I found no issues with the querying or visualization itself, but did run into issues clarifying errors or linking data correctly. We also struggled to auto-refresh schemas, which in an environment where schemas change constantly, means a refresh cycle every week.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Marianna from BAT

    April 2018

    Integrate different systems!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It gives the opportunity to users to create dashboards, by using the available software of the platform, while in the meantime to write in SQL language to pull required data from data warehouse.
    Amazing customer support

    Cons

    It lacks on beautifying features for dashboards. while it is easy to create one, it is way too difficult to make it look good and appealing.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    March 2018

    We use Chartio for our data presentation for our team.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ability to write SQL and pull the necessary data from our database helps our team stay on top of the most recent initiatives.

    Cons

    There are limits to the charts that's can be presented - in terms of types of charts like pie charts vs bar graphs.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Steve from Buckner Companies

    March 2018

    Beautiful, clean dashboards! Great for SQL data too

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Chartio has allowed us to take action on our data.

    Pros

    There's a lot to like here. The dashboards are clean and attractive. A solid group of features and dashboarding tools. Pretty cool SQL mode if you need to access SQL server.

    Cons

    There are some data sources (Salesforce) that it would be nice to have a simpler direct connection with. We work around this by using Heroku & postgres.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Elissa from Macmillan

    February 2018

    Creates a beautiful dashboard

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Chartio is really user friendly and makes really beautiful charts. I love the dashboard, which makes it easy to visualize data at a glance and displays lots of information in an uncluttered way.

    Cons

    It works best as a stand-alone product; integrating dashboards into a website doesn't always look as nice. When queries are unsuccessful, the error messages aren't always easy to understand.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Nono from Instabug

    Specialty: Software / Technology

    Number of employees: 51-200 employees

    February 2018

    Great way to dig deep into analytics or a general overview!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Chartio is a powerful software that we rely on to keep track of our marketing efforts. It's great for gathering data from multiple sources and displaying them brilliantly in simple and colourful charts. It's also super reliable.

    Cons

    You may need some SQL knowledge even to create simple charts. Also, customization can be limited sometimes.

    This review was submitted organically. No incentive was offered
    Review Source
  • Nyla from OpenSesame

    December 2017

    A data tool for a non data person

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Chartio is easy to use and view. I am not a data person by any means but was able to quickly get up to speed and view reports easily.

    Cons

    I wish customer support was a little more responsive but luckily I haven't had to contact them too much.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    October 2017

    Ease to implement, manage and use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that you can easily integrate data from Amazon Redshift to CSV files, blend them by using the Data Pipeline and visualize them interactively in Dashboard.

    Cons

    The grafical user interface when inserting custom functions in the Data Pipeline; the visualization can be improved.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ling Ling from Pronoun

    Number of employees: 11-50 employees

    October 2017

    Chartio offers a dashboard-like style of organizing data into tables and charts.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Organizing data into a report and downloading capabilities.

    Pros

    - Many different chart options are available -- great for graphs!
    - Able to organize data into a table format.
    - Able to highlight certain data values, or change the text to make things more noticeable.
    - Activity log
    - Ability to search for any report/dashboard.
    - Able to add any data tables you need.
    - Great support team

    Cons

    - OR statements are a bit cumbersome, but glad the option exists and is doable.
    - Depending on the data used, sometimes other chart views aren't possible aside from tables.
    - The dashboard-like style is okay, but having lots of tables in one dashboard makes me wish I could view the reports in a list-form instead.
    - Customized styling/formatting (e.g., highlighting with conditional formatting) doesn't show up in the expanded view for tables.
    - Inability to group like-items together -- this might be possible, and I just haven't discovered it yet.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Phil from Vettery

    Specialty: Software / Technology

    Number of employees: 11-50 employees

    February 2017

    Surpassed Expectations in Use and Customer Service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Highly recommend Chartio for its ease of use and superior customer service. Whenever we have questions the help team responds back extremely quickly and in detail. Probably my favorite part of the service!

    Pros

    Customer Service is A+++ and I hope they know how good they are.

  • Heather from Vettery

    Specialty: Human Resources

    Number of employees: 11-50 employees

    February 2017

    Best analytics tool for a startup

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Chartio has been a game changer for our business analytics function. We chose to use it because of its ability to use raw SQL (making it incredibly flexible). There is a bit of a learning curve for non-technical ops people, but once you're over the hump, the functionality and insight into key metrics is unparalleled. Their customer service is top notch as well...always available and willing to help with specific use-case questions.

    Pros

    It integrates with Segment, so we can pull in data from many of our other end products/platforms

    Cons

    The ability to integrate dashboards into your own website is available, but the product itself in this form performs very poorly in this case. Chartio is much better used as a stand-alone product. If you want users across your company to view dashboard data without eating up "seats", your best option is to schedule static dashboards via email.

  • Amber from Bellhops

    Specialty: Software / Technology

    Number of employees: 51-200 employees

    January 2017

    Learning curve, but very helpful!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    This helped us discover key business metrics we should have been watching more closely. As well as help set benchmarks to strive towards!

  • Bhaskar from Wego

    January 2017

    Awesome Product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I love using Chartio, it is one of the best business analytic tools. It really helps in decision making.

    Review Source: Capterra
  • Peter from Upstate Interactive

    November 2016

    Chartio is the data analytics visualization I love more than any other

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have only tried a handful of data viz tools, but thats because I stopped looking after finding chartio. I had bad experiences with their customer service - good luck with them - but I didn't find their product too be affected. I still use chartio and doubt I will be switching anytime soon because it is so easy to run queries, see the data results visually, then drill down deeper.

    Review Source: Capterra
  • Amber from Bellhops

    November 2016

    Extremely valuable

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Chartio is a very helpful resource for any team looking to make very informed, data-driven decisions.

    Review Source: Capterra
  • Tamas from Prezi

    Specialty: Software / Technology

    December 2015

    It just works as expected.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Easy to use, both for building and viewing the dashboards.
    They release new features quite often and they just know what features I missed before.

    Cons

    I don't know who viewed my dashboards and when. It would be nice to have usage statistics.

  • Todd from Willow Brae Consulting

    Specialty: Media & Communications

    December 2015

    Analyst to Executive - the only dashboarding tool we need

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Chartio is simply, simple. Regardless of whether you are a data scientist (me) or an executive (my co-founder), Chartio just lets you get the dashboard creation process done with least number of clicks. It's powerful enough for exploratory analysis and the user access controls makes controlling information an absolute breeze.

    Cons

    My only grime is not supporting a larger number of native integrations. Google Analytics, Salesforce and Segment are great however I'd like a few advertising and finance partners added.

  • Aurelia from Optimizely

    Specialty: Software / Technology

    December 2015

    Researcher looking to understand user usage

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Ability to visualize or get data without knowing SQL. It's fun and I feel like I'm learning how SQL frameworks work.

    Cons

    sometimes I want to get certain data but can't get it without doing SQL. The support team is great but I don't want to ping them every time.

  • Ryan from Shazam

    Specialty: Software / Technology

    December 2015

    Chartio review for Shazam

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Chartio is the fastest, easiest way to put an attractive front end on top of 'big data' like an Amazon Redshift instance. It's powerful enough to use SQL code to create dashboards, but flexible and easy enough to allow some end-users to create their own.

    Cons

    Nothing really, their customer support has been excellent, and the product has worked better than our expectations.

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