Chartio is a cloud-based business intelligence solution that provides founders, business teams, data analysts and product teams in an organization tools to manage day-to-day business operations.

Chartio's tools provide users functionalities for data exploration, enabling them to represent this data in form of charts. It also provides a central dashboard that displays specific information to the users.

Chartio provides users connections from Amazon Redshift to CSV files helping them explore data. The Data Pipeline tool lets users blend, layer and transform multiple datasets in a series of steps. Users can also share dashboards via scheduled emails or reports and view historical data and track corporate metrics with the help of the solution's Snapshot feature. The data is SSL-encrypted that is transferred via reverse SSH tunnel providing control over the connection and data to the users.

Services are offered on a monthly subscription basis that includes support via phone and email.



28 Reviews of Chartio

Overall rating

4.55 / 5 stars

Filters:

Showing 1 - 20 of 28 reviews

January 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

January 2019

Focused Data Visualization with Chartio

Pros

The software product provides a set of specific, targeted visualizations to users at a reasonable price

Cons

The software product could use a wider range of supported visualizations

January 2019

Gina from Sporting Goods

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2019

Very happy with this software so far

Pros

This product has made all things data less of a mundane headache on a day to day level and also made things easier for clients.

Cons

I would love to see a better variety of integrations offered and for the product to be compatible with mobile more easily.

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Best Collection of Data Software

Pros

The customer service is a great team which are willing and helpful to make your business grow and succeed. The ease of use makes it learning and fun experience and also making it easy and reliable for people to use.

Cons

Some modes which can be accessed by you but can’t be accessed by other people making it exclusive and sometimes not efficient and annoying. I would like to see more visualization options with more complex capabilities. The design wise comes across limited but these are more like inconveniences but they are still negatives.

August 2018

James from CloudCherry

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

One of the Best I've Used

Starting with dispersed data we now have one place for it. We also now have a single place to create reporting where before it was happening all over. Modeling a complex multi-touch model would take months to do and this technology allowed us to be up and running in less than a month. The only challenges we faced were caused by our own data quality.

Pros

The ability to pull in so many different data sets from so many different places. As a marketer pulling in data from google analytics, AdWords, automation platform, salesforce, etc. really allowed us to fast-track our reporting and made it to where we do not have to build a custom data model but get out of the box plug-ins with Chartio. The modeling is simple and easy to follow.

Cons

I really have yet to find something I dislike

June 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2018

Enterprise-grade BI for mid-market price and complexity

BI, visualization, SQL queries, Postgres visualization, BigQuery visualization

Pros

With Chartio, you can run from data to visualization in seconds, even if you don't know SQL. Chartio has a visual editor, clear and easy joins and table keys, a huge range of preconfigured data sources, and easy dashboard and folder management. Chartio is also one of the few, if not the only BI tool that can be embedded into your app and managed through tokens or SAML authentication. All in all, expect professional grade BI power without the cost or complexity.

Cons

Cons are limited for Chartio. I found no issues with the querying or visualization itself, but did run into issues clarifying errors or linking data correctly. We also struggled to auto-refresh schemas, which in an environment where schemas change constantly, means a refresh cycle every week.

April 2018

Marianna from BAT

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

April 2018

Integrate different systems!

Pros

It gives the opportunity to users to create dashboards, by using the available software of the platform, while in the meantime to write in SQL language to pull required data from data warehouse.
Amazing customer support

Cons

It lacks on beautifying features for dashboards. while it is easy to create one, it is way too difficult to make it look good and appealing.

March 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

We use Chartio for our data presentation for our team.

Pros

The ability to write SQL and pull the necessary data from our database helps our team stay on top of the most recent initiatives.

Cons

There are limits to the charts that's can be presented - in terms of types of charts like pie charts vs bar graphs.

March 2018

Steve from Buckner Companies

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Beautiful, clean dashboards! Great for SQL data too

Chartio has allowed us to take action on our data.

Pros

There's a lot to like here. The dashboards are clean and attractive. A solid group of features and dashboarding tools. Pretty cool SQL mode if you need to access SQL server.

Cons

There are some data sources (Salesforce) that it would be nice to have a simpler direct connection with. We work around this by using Heroku & postgres.

February 2018

Elissa from Macmillan

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

February 2018

Creates a beautiful dashboard

Pros

Chartio is really user friendly and makes really beautiful charts. I love the dashboard, which makes it easy to visualize data at a glance and displays lots of information in an uncluttered way.

Cons

It works best as a stand-alone product; integrating dashboards into a website doesn't always look as nice. When queries are unsuccessful, the error messages aren't always easy to understand.

February 2018

Nono from Instabug

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

February 2018

Great way to dig deep into analytics or a general overview!

Pros

Chartio is a powerful software that we rely on to keep track of our marketing efforts. It's great for gathering data from multiple sources and displaying them brilliantly in simple and colourful charts. It's also super reliable.

Cons

You may need some SQL knowledge even to create simple charts. Also, customization can be limited sometimes.

December 2017

Nyla from OpenSesame

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

5 of 5

December 2017

A data tool for a non data person

Pros

Chartio is easy to use and view. I am not a data person by any means but was able to quickly get up to speed and view reports easily.

Cons

I wish customer support was a little more responsive but luckily I haven't had to contact them too much.

October 2017

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2017

Ease to implement, manage and use

Pros

I like that you can easily integrate data from Amazon Redshift to CSV files, blend them by using the Data Pipeline and visualize them interactively in Dashboard.

Cons

The grafical user interface when inserting custom functions in the Data Pipeline; the visualization can be improved.

October 2017

Ling Ling from Pronoun

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2017

Chartio offers a dashboard-like style of organizing data into tables and charts.

Organizing data into a report and downloading capabilities.

Pros

- Many different chart options are available -- great for graphs!
- Able to organize data into a table format.
- Able to highlight certain data values, or change the text to make things more noticeable.
- Activity log
- Ability to search for any report/dashboard.
- Able to add any data tables you need.
- Great support team

Cons

- OR statements are a bit cumbersome, but glad the option exists and is doable.
- Depending on the data used, sometimes other chart views aren't possible aside from tables.
- The dashboard-like style is okay, but having lots of tables in one dashboard makes me wish I could view the reports in a list-form instead.
- Customized styling/formatting (e.g., highlighting with conditional formatting) doesn't show up in the expanded view for tables.
- Inability to group like-items together -- this might be possible, and I just haven't discovered it yet.

February 2017

Phil from Vettery

Company Size: 11-50 employees


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2017

Surpassed Expectations in Use and Customer Service

Highly recommend Chartio for its ease of use and superior customer service. Whenever we have questions the help team responds back extremely quickly and in detail. Probably my favorite part of the service!

Pros

Customer Service is A+++ and I hope they know how good they are.

February 2017

Heather from Vettery

Company Size: 11-50 employees


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2017

Best analytics tool for a startup

Chartio has been a game changer for our business analytics function. We chose to use it because of its ability to use raw SQL (making it incredibly flexible). There is a bit of a learning curve for non-technical ops people, but once you're over the hump, the functionality and insight into key metrics is unparalleled. Their customer service is top notch as well...always available and willing to help with specific use-case questions.

Pros

It integrates with Segment, so we can pull in data from many of our other end products/platforms

Cons

The ability to integrate dashboards into your own website is available, but the product itself in this form performs very poorly in this case. Chartio is much better used as a stand-alone product. If you want users across your company to view dashboard data without eating up "seats", your best option is to schedule static dashboards via email.

January 2017

Amber from Bellhops

Company Size: 51-200 employees


Ease-of-use

3 of 5

Functionality

4 of 5

January 2017

Learning curve, but very helpful!

This helped us discover key business metrics we should have been watching more closely. As well as help set benchmarks to strive towards!

January 2017

Bhaskar from Wego

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

January 2017

Awesome Product

I love using Chartio, it is one of the best business analytic tools. It really helps in decision making.

November 2016

Peter from Upstate Interactive

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

1 of 5

Functionality

3 of 5

November 2016

Chartio is the data analytics visualization I love more than any other

I have only tried a handful of data viz tools, but thats because I stopped looking after finding chartio. I had bad experiences with their customer service - good luck with them - but I didn't find their product too be affected. I still use chartio and doubt I will be switching anytime soon because it is so easy to run queries, see the data results visually, then drill down deeper.

November 2016

Amber from Bellhops

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2016

Extremely valuable

Chartio is a very helpful resource for any team looking to make very informed, data-driven decisions.

December 2015

Tamas from Prezi


Ease-of-use

4.5 of 5

Functionality

4 of 5

December 2015

It just works as expected.

Pros

Easy to use, both for building and viewing the dashboards.
They release new features quite often and they just know what features I missed before.

Cons

I don't know who viewed my dashboards and when. It would be nice to have usage statistics.