Chartio Software

4.52 / 5 (30) FrontRunnersĀ®

About Chartio


Chartio is a cloud-based business intelligence solution that provides founders, business teams, data analysts and product teams in an organization tools to manage day-to-day business operations.

Chartio's tools provide users functionalities for data exploration, enabling them to represent this data in form of charts. It also provides a central dashboard that displays specific information to the users.

Chartio provides users connections from Amazon Redshift to CSV files helping them explore data. The Data Pipeline tool lets users blend, layer and transform multiple datasets in a series of steps. Users can also share dashboards via scheduled emails or reports and view historical data and track corporate metrics with the help of the solution's Snapshot feature. The data is SSL-encrypted that is transferred via reverse SSH tunnel providing control over the connection and data to the users.

Services are offered on a monthly subscription basis that includes support via phone and email.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

30 Reviews of Chartio

Average User Ratings

Overall

4.52 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(15)

4 stars

(13)

3 stars

(2)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 30 reviews

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April 2019

Jan from Sunday Natural Products

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Great choice for all our reporting and BI needs

From starting with very few and scattered reports to - after over three years - building all out multifacetted reporting for a strongly growing ecommerce business, Chartio has served us well. The tool keeps evolving and customer care and support has always been excellent :)

Pros

The framework is robust and performant, the platform allows for quick and insightful analyses as well as powerful report programming equally well which makes it a great bridge between solutions that anyone can setup and framworks that require more advanced programming skills.

Cons

There is room for improvement on the adaptability of some of the reports' design options.

June 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2018

Enterprise-grade BI for mid-market price and complexity

BI, visualization, SQL queries, Postgres visualization, BigQuery visualization

Pros

With Chartio, you can run from data to visualization in seconds, even if you don't know SQL. Chartio has a visual editor, clear and easy joins and table keys, a huge range of preconfigured data sources, and easy dashboard and folder management. Chartio is also one of the few, if not the only BI tool that can be embedded into your app and managed through tokens or SAML authentication. All in all, expect professional grade BI power without the cost or complexity.

Cons

Cons are limited for Chartio. I found no issues with the querying or visualization itself, but did run into issues clarifying errors or linking data correctly. We also struggled to auto-refresh schemas, which in an environment where schemas change constantly, means a refresh cycle every week.

February 2019

Luis from Partnerhero

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

February 2019

Chartio has been key to our success

Chartio shows us key information for our partners to see and compare our numbers with other vendors. It has been great and the partner seems to love it. However, I feel it can be better in so many ways for the user to find it easier to use.

Pros

I liked the many boards you can create with numerous amount of data within them. You can also organize them properly to be pretty to the eye.

Cons

It is hard to program and sometimes frustrating to set everything up.

March 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

We use Chartio for our data presentation for our team.

Pros

The ability to write SQL and pull the necessary data from our database helps our team stay on top of the most recent initiatives.

Cons

There are limits to the charts that's can be presented - in terms of types of charts like pie charts vs bar graphs.

February 2018

Nono from Instabug

Company Size: 51-200 employees

Review Source


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

February 2018

Great way to dig deep into analytics or a general overview!

Pros

Chartio is a powerful software that we rely on to keep track of our marketing efforts. It's great for gathering data from multiple sources and displaying them brilliantly in simple and colourful charts. It's also super reliable.

Cons

You may need some SQL knowledge even to create simple charts. Also, customization can be limited sometimes.

February 2017

Heather from Vettery

Company Size: 11-50 employees


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

Best analytics tool for a startup

Chartio has been a game changer for our business analytics function. We chose to use it because of its ability to use raw SQL (making it incredibly flexible). There is a bit of a learning curve for non-technical ops people, but once you're over the hump, the functionality and insight into key metrics is unparalleled. Their customer service is top notch as well...always available and willing to help with specific use-case questions.

Pros

It integrates with Segment, so we can pull in data from many of our other end products/platforms

Cons

The ability to integrate dashboards into your own website is available, but the product itself in this form performs very poorly in this case. Chartio is much better used as a stand-alone product. If you want users across your company to view dashboard data without eating up "seats", your best option is to schedule static dashboards via email.

October 2017

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

October 2017

Ease to implement, manage and use

Pros

I like that you can easily integrate data from Amazon Redshift to CSV files, blend them by using the Data Pipeline and visualize them interactively in Dashboard.

Cons

The grafical user interface when inserting custom functions in the Data Pipeline; the visualization can be improved.

August 2018

James from CloudCherry

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

One of the Best I've Used

Starting with dispersed data we now have one place for it. We also now have a single place to create reporting where before it was happening all over. Modeling a complex multi-touch model would take months to do and this technology allowed us to be up and running in less than a month. The only challenges we faced were caused by our own data quality.

Pros

The ability to pull in so many different data sets from so many different places. As a marketer pulling in data from google analytics, AdWords, automation platform, salesforce, etc. really allowed us to fast-track our reporting and made it to where we do not have to build a custom data model but get out of the box plug-ins with Chartio. The modeling is simple and easy to follow.

Cons

I really have yet to find something I dislike

December 2015

Todd from Willow Brae Consulting


Ease-of-use

5.0

Functionality

5.0

December 2015

Analyst to Executive - the only dashboarding tool we need

Pros

Chartio is simply, simple. Regardless of whether you are a data scientist (me) or an executive (my co-founder), Chartio just lets you get the dashboard creation process done with least number of clicks. It's powerful enough for exploratory analysis and the user access controls makes controlling information an absolute breeze.

Cons

My only grime is not supporting a larger number of native integrations. Google Analytics, Salesforce and Segment are great however I'd like a few advertising and finance partners added.

July 2015

Sasha from LendUp


Ease-of-use

4.5

Functionality

4.5

July 2015

Chart.io makes us smarter

Pros

The visualization tools are great for spotting trends, board meetings, investor updates, and dashboards. But mostly they are constantly updating the product, which shows they love and care about data analysis and visualization.

Cons

Creating dashboards is easy to do, hard to make look good.

October 2017

Ling Ling from Pronoun

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2017

Chartio offers a dashboard-like style of organizing data into tables and charts.

Organizing data into a report and downloading capabilities.

Pros

- Many different chart options are available -- great for graphs!
- Able to organize data into a table format.
- Able to highlight certain data values, or change the text to make things more noticeable.
- Activity log
- Ability to search for any report/dashboard.
- Able to add any data tables you need.
- Great support team

Cons

- OR statements are a bit cumbersome, but glad the option exists and is doable.
- Depending on the data used, sometimes other chart views aren't possible aside from tables.
- The dashboard-like style is okay, but having lots of tables in one dashboard makes me wish I could view the reports in a list-form instead.
- Customized styling/formatting (e.g., highlighting with conditional formatting) doesn't show up in the expanded view for tables.
- Inability to group like-items together -- this might be possible, and I just haven't discovered it yet.

December 2015

Ryan from Shazam


Ease-of-use

5.0

Customer support

4.5

Functionality

3.5

December 2015

Chartio review for Shazam

Pros

Chartio is the fastest, easiest way to put an attractive front end on top of 'big data' like an Amazon Redshift instance. It's powerful enough to use SQL code to create dashboards, but flexible and easy enough to allow some end-users to create their own.

Cons

Nothing really, their customer support has been excellent, and the product has worked better than our expectations.

July 2015

Karim from ginger.io


Ease-of-use

4.0

Functionality