About CiraSync

CiraSync is an Azure-based SaaS solution that automatically syncs Office 365 global address list (GAL) contacts, shared calendars and public folders to business smartphones. Shared contacts, calendars and notes from global address lists and public folders are immediately viewable on Outlook-enabled iPhone and Android devices. Likewise, the platform allows users to seamlessly sync contacts from CRMs, such as Salesforce (native connector) to smartphones. The centrally managed solution is quick to install, requires no user training, and can scale to thousands of smartphones. ...

CiraSync Pricing

Personal Edition: FREE Enterprise Edition: $1 per user/month* (paid annually) $1.25 per user/mo

Starting price: 

$15.00 per month

Free trial: 

Available

Free version: 

Available

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CiraSync User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 87 reviews

User Profile

Doran

LifeCenter Northwest

Verified reviewer

Company size: 51-200 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed February 2019

Best software purchase we've made in a long time.

We have 200 users with iPhones and needed to push out an Address Book to both give them the numbers for both internal and external contacts as well as provide Caller ID function for known numbers. This was easily achieved when we had an on premise Exchange server, but lost the (reliable) functionality for about 2 years when we switched to Office 365. There just was a product that would do the sync.

Pros

We were quickly and easily able to start syncing out a company phone list to all of out iPhone users. We looked for a product to do this for a very long time and even invested a ridiculous amount of money to have someone build us an Azure based app/site to do the sync, which eventually stopped working after Azure updates and changes. We are so glad that we found CiraSync. It has done exactly what we wanted it to do and I know it can do more. And it's reasonably priced.

Cons

I don't have any complaints about the software. It has been flawless for what we purchased and use it for. The only thing I would want is for the Sync Photo check box to stay at the setting you select. Always reverts back to unchecked.

Response from CiraSync

Hi Doran, Thank you for taking the time to review our software and saying "Best software purchase we've made in a long time." Always great to hear from happy customers! Thank you for sharing the journey of getting to CiraSync. I will also share the Sync Photo checkbox issue with the Dev team. Best Regards, Sonya

Replied March 2019

Eric

LaSalle Network

Verified reviewer

Company size: 201-500 employees

Industry: Staffing and Recruiting

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed March 2019

Great Solution

When we needed a solution to automatically sync our organization contacts to cell phones, so they were natively available for SMS, Cirasync delivered. The automatic contact updating as people leave and join the organization, without needing IT intervention, is very useful for our communication and execution.

Pros

Simply put, the solution works. Once someone is setup with contact syncing it tends not to need touched or have issues. I no longer have issues with executives needing someone's contact information. Cirasync gives them everyone's contact card sync'd to their cell phone the day a new person joins the company.

Cons

The free, one-time sync was great but we can no longer do it and have to pay for a license in order to use the platform at all. It was nice when I still had the option to not license general staff but then license managers/VIPs.

Response from CiraSync

Hi Eric, Thank you for a stellar, 5-star review! We are always thrilled to hear from happy customers. And, very appreciative that you took time out of your schedule to write this review. We are constantly adding new functionality but please do not hesitate to reach out to us if you have any features in mind. Best Regards, Sonya

Replied March 2019

Marc

Margulies Perruzzi Architects

Verified reviewer

Company size: 11-50 employees

Industry: Architecture & Planning

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

3

Value for money

5

Functionality

2

Reviewed August 2019

Issues to resolve

Other than the instability issue, excellent

Pros

Ability to easily sync with our company's database

Cons

It's unstable, and regularly needs to be refreshed/re-booted, which in our case, with over 5,000 contacts, can take hours

Reasons for switching to CiraSync

Better promised results

Response from CiraSync

Hi Marc: Thank you for taking the time to review CiraSync. There are 15 people at your organization using the free Personal Edition. This use of this version of the software is limited to 5 users per organization and syncing of only 1000 items per sync. If you upgrade to the Enterprise Edition ($12 per user per year), you will no longer experience any of the issues mentioned in the review. Hope this helps. Best, Sonya

Replied August 2019

Anonymous

Verified reviewer

Company size: 51-200 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

3

Value for money

4

Customer support

5

Functionality

4

Reviewed February 2019

This is the missing link between Microsoft's contacts and Smartphones

Overall experience has been good. Definitely give it a shot if you are looking for better contact management.

Pros

Its more than that actually. We found Cirasync to take care of a few issues we had with Microsoft Office 365's contacts and Andriods / Apples abilty to sync the contacts. This provides us with a very flexible and customizable list of users and can push custom lits! It is easy to set up and import contacts It is an inexpensive solution Great support. No need of any extra app of software on the user end. Great for one person / smaller group IT shops

Cons

The dashboard is a little complicated for management. As this solution works the way you set it up but when you want to make changes, it can be confusing and it becomes a hit/miss during an update as it takes some time for the sync to work on individual phones. - UI is a tad bit confusing - The updates take some time and you will have to check back to make sure it worked. - There are some kinks, they work differently on Android and Apples.

Response from CiraSync

Dear Reviewer, Thank you for taking the time out of your schedule to review CiraSync. Much appreciate the detailed feedback on the dashboard and will pass it on the Dev Team. Glad to know you have had a good overall experience. By the way, we are constantly adding new functionality to CiraSync and if you have any features you would like, do let us know. Best Regards, Sonya

Replied March 2019

User Profile

Matthew

NSA Media

Verified reviewer

Company size: 201-500 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

3

Value for money

4

Customer support

2

Functionality

5

Reviewed February 2019

GAL Sync for Mobile Devices

I have used this software across multiple companies. It works well for what it does and solves the issues of having to copy contacts to users outlook profiles. Once it is setup it flows seamlessly.

Pros

This software allows you to essentially sync your outlook contacts to your local profile so you do not have to do lockups to find staff members. We create a sub folder called GALSync under each users contacts and then allow the software to sync the GAL to each users local contacts. This makes it a non-manual process, and then allows for terms and additions to flow seamlessly.

Cons

The software is very confusing when you want to exclude mailboxes, services accounts, or conference rooms. Each time a new box is created you have to login to remove it from the "sync" as they are auto added by default.

Response from CiraSync

Hi Matthew, Thank you for taking the time out of your schedule to review CiraSync and provide detailed feedback. Very much appreciated on our end. Also, great to hear that you have used our software for multiple clients. I see you have rated our Customer Support only 2 stars: would like to learn more about the issues you faced with our support so we can improve our service. Best Regards, Sonya

Replied March 2019

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