CiraSync is a service that just works once you have it configured and setup. Except for buying more or renewing licenses, we haven't had a need to call them. We haven't had a single time that the service hasn't worked or has been down.

We were looking for exactly what CiraSync offers. It's amazing how difficult it is to find a service that syncs the GAL to the user's People list. CiraSync does this with ease and cost effectiveness.

That's it's not free. That would obviously be the best price but obviously is not realistic. When we first got the service, CiraSync was unable to add licenses to the current lot and give a prorated price. So we have different license expiration/renewal dates all over the place. But, I would say approx. a year-ish ago, that has been fixed. You can now purchase licenses at a prorated rate and tac onto the current single lot so all licenses expire/renew at the same time. Thank you CiraSync for that. And that would have been my gripe, which isn't a gripe anymore because it has been fixed.

Cirasync excelled at making sure that their software was properly syncing our contacts. They are hands on, and provided in depth support to setup the software. The syncs have been running 1.5 years and with no issues.

The software consistently and reliably syncs contact information across our devices for all of our users. Since we have employees and some temporary users, it is easy to remove or add back users to sync with a check box. I appreciate the help from the people with Cirasync Application Support, and Dev's who went beyond my expectations to setup the software, and were able to map the HomePhone and Notes fields to properly sync.

We setup Cirasync in July2017 and discovered that a few contact fields from the GAL did not sync such as the HomePhone and Notes fields, even though these fields are listed in the software to sync. Cirasync confirmed the issue by saying, "Right now CiraSync does not push fields such as Home Phone and Notes for outside contacts". Impressively Cirasync team dove deep with us over a month's time with desktop sharing meetings and then engaged their DEV team to map these fields. As I am not a programmer or database expert, it was a little challenging to deep dive into how the different Outlook Fields map across platforms, but Cirasync provided ongoing help and got a working resolution.

I am able to access my insigution’s Outlook calendar on my phone

The institution uses several different Outlook calendars, but this program only allows you to view one at a time, which means for me to find out what is happening on a particular day I need to review three separate calendars independently. I also do not like that there is no option to scroll through several days at once, you can only view one day at a time. I would prefer to see the events of several days in a row (like the “Schedule” view on Google’s iPhone calendar app). Thirdly, it would be ideal sync my personal google calendar with this app, then I wouldn’t need to view two different apps to see whether there is a conflict in my schedule.

In a HIPAA concerned field, Information System administrators need a way to control access to information. And, in a 24x7 environment it is important to put important information at staff's fingertips. CiraSync was the perfect product for us. I can control information and push just what is needed to staff's phones.

The thing I like the most about the product is a very intuitive user interface. Even if I haven't had to use the administration portal in months, I can quickly log in and get to what I need. You do not have to be an Exchange or iOS engineer to use CiraSync in many powerful ways.

Early on there were key features I felt were missing. For example, limiting how many weeks/months of calendars to push. Many of these features have since been added. The feature I'm still hoping will be released soon is the ability to schedule more than one sync per day.

It has been a great, time-saving, inexpensive tool that has allowed everyone in our company to have mobile phone contacts that are in sync across every user. This has been very helpful and critical to situations of coverage, on-call availability, and the like. Their support has also been way above average, and the cost to benefit ratio is easy to justify for even strict budgets.

The software was easy to use when implementing the syncing of the global address list to all company users. The setup and interface were fairly straightforward and intuitive. Support was also very helpful with the minimal questions I had about configuration. We now have all company users receiving a daily sync of the GAL to their Outlook and mobile devices as a contact list.

There are some quirks with understanding how the combining of calendars works. That section of the tool was not as intuitive as the contact syncing features. I also wish the calendar function could combine the data on the server side, not the user side.