All ClicData Reviews

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User Profile

Ryan

Verified reviewer

Consumer Electronics, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Love it

We now use clicdata to display Live dashboards for all Teams Personal dashboards have been created for Commission and individual kpa scorecards

PROS

Really simple and flexible tools to make powerful dashboards

CONS

From time to time scheduled updates take us down for a few hours

Parth

Staffing and Recruiting, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2023

Superb assistance and a great BI tool allowed us to develop a dashboard

creating dashboards that resemble those seen in CRMs so that we may monitor our workers' performance according to categories. Even if you are brand-new to it, it will take you no more than a day or two to become used to it, after which there is no going back. Projects that previously languished due to a lack of time are now accessible with the press of a button. In a variety of ways, it is assisting us in better understanding our business.

PROS

Our data models are made easier by ClicData, a cloud-based BI platform, by creating connections, storing and maintaining sensitive data, and eventually presenting it in a way that is understandable. The technology is really easy to use, and the customer service is outstanding. With small concerns, you can always get in touch with support, who are really helpful. We can combine data from many systems into one dashboard, and the user interface is quite straightforward for end users.

CONS

In ClicData, there is a severe learning curve. For all different types of data modelling purchases, there is a tonne of customization capabilities and visualisation possibilities. There are occasional minor glitches, but those tend to be swiftly addressed. There is nothing I would fault for the price. You cannot have many windows open at the same time. For instance, it logs out of window one if you open a dashboard in window one and data in window two.

Jenna

Marketing and Advertising, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed December 2018

Moderate

PROS

All dashboards on the opening screen. It makes it easy to access many numbers at once.

CONS

It refreshes too often clearing the current dashboard sections. It is set to open only but url. You cannot save multiple dashboards

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

A solid BI tool

I use ClicData every day, whether it is creating new dashboards or just consulting the ones I've made before. It keeps me (and the rest of our leadership team) up to date on how each team (and sometimes each individual) is doing. The fact that it links with our CRM and our website and Facebook and pretty much everything other system we uses means that we have one central place to look for the high level information we need.

PROS

The diversity of widgets and tools mean that I can create really interesting and engaging dashboards. Oh and the ability the merge two data sets together.

CONS

I wish I could add my own pre-defined colour palette. I know I can select colours manually, but being able to define a colour palette that would do this automatically would be really useful.

Anonymous

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

ClicData provided us with a simple way to present our team members with concise KPI data

It allowed us to take complex data sets from SQL and create a series of complex cross tabular queries and present them in simple to interpret KPI reports. It is reliable and simple to use once familiar with it and the data loader insures that the data for reports is as up to date as it needs to be.

PROS

Its easy to use and gives great flexibility. It allows up to create custom reports and present them in a easy to interpret manner that makes it easy for our supervisors and team members to identify areas for improvement in performance.

CONS

I am happy with the software and did not find any major cons. It would be helpful to have had a more detailed user manual that could be downloaded, but the support desk responsiveness more than makes up for this.

Pratham

Staffing and Recruiting, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed February 2023

The best online customer service tool with fantastic and intuitive UI/UX

For both internal and external business issues, we utilise ClicData. We use internal metrics from multiple data sources to measure KPIs. In order to give our users access to data that benefits their businesses, we also link data. Our organisation moves forward thanks to real-time project progress tracking, financial KPI updates, health and safety statistics, and data visualisation. We can integrate Podio workspace components with client-specific dashboards in an accessible fashion thanks to ClicData.

PROS

ClickData is user-friendly and one of the only programmes of its kind that supports a direct live connection to an MS Access database. We adore the cloud-based architecture and user experience of Clicdata. We were delighted to choose them because they outperformed every other programme we had looked at. The most well-liked services are highly customizable and provide a huge selection of widgets, data export capability, Google Maps connection, and data source connectors.

CONS

Since the documentation is inadequate, one might need to contact the support staff. Additionally, greater adaptability is needed if the package has to include a function, such as extra storage, etc. Google Maps's drawbacks, lack of overall legitimacy, poor downtime communication, inconsistent push-to-email, dashboard download issues, and low-quality downloads

Anonymous

1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

ClicData, create and share reports

I could quickly and easily distribute reports to a number of users

PROS

While I used the free version of ClicData, all the functionality I needed were present. ClicData, even as a new user is easy to use. The reporting data can be uploaded to Clic in the form of a csv. The data can them be manipulated in order to only show the necessary information. There are a range of widgets to display data in an easy and clear format with heatmaps. Multiple different reports can be created, even on the free version. The page layout can be adjusted for different devices i.e desktops, tablets and mobiles. This, paired with the ability to publish and share reports via a URL, allows users to quickly distribute information. While this information is read only, the owner of the report can quickly make amendments which will be reflected instantly in the live URL.

CONS

The only downside of the free version is the watermark is always present when reports are published however, while clear, this doesn't distract the user from the information displayed.

Daniela

Verified reviewer

Information Technology and Services, 2-10 employees

Used less than 2 years

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

5

Reviewed May 2016

Attractive dashborads and easy to use

ClicData is a great BI Solution! Based on our implementation experience we consider it covers the most common and complex user requirements. Dashboards are attractive and simple to use and also looks great in mobile devices. We think this is a strong feature that allows ClicData compete with other tools.

PROS

• The interface is attractive and simple to use. • A lot of data connectors even in the personal licence • Gives constant feedback to the users. • There is a good variety of widgets that allows a lot of functionality. • The process to create dashboards allows designers to setup and see the results immediately. The process is iterative and you can add new elements easily. • Sharing process is easy to use. • Multilanguage • Support is fast and efficient

CONS

• Spanish traslation could be improved • Features to align elements is not available

Richard

Verified reviewer

Utilities, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

Great Business Analytics Solution

PROS

We use clic data for our business dashboarding solution, displaying energy usage to clients. The dashboards are easy to setup and visually look great.

CONS

There are a few excel functions that need adding.

User Profile

Michael

Verified reviewer

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

Clicdata is our preferred choice for Dashboards

The ability to see my datasets in one location.

PROS

The ability to merge many data sources. We use Google Analytics, Google AdWords, Facebook, Instagram, YouTube and custom SQL databases.

CONS

Customer support could be improved. Our plan limits us to email support only. Wish we could reach customer support via phone.

Peter

Civil Engineering, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2019

Good web reporting that's getting better all the time

We've been using Clicdata for 3 years and have seen the platform really evolve. There are many more widgets and connectors available today, enough so i've always been able to display data in the format/method i wanted to. Every interaction with their customer support has been positive.

PROS

The dashboards widgets you can use to create the dashboards are comprehensive and very customizable. All widgets look modern and perform well. Many, many data connectors available. Customer support is responsive and fast.

CONS

Documentation is lacking. Very few examples of functions that are used in widgets. This is somewhat alleviated by responsive customer service, ask them a question (chat is available) and they will help you do whatever you are trying to do. I would prefer comprehensive documentation for each widget and more examples of functions.

Ashadul

Hospital & Health Care, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2019

ClicData for Dummy's

As part of a large healthcare organisation with multiple locations and varied staff roles, ClicData has enabled us to develop an online dashboard which supports the needs of many staff from different working backgrounds. We have managed to get a lot of people engaged with ClicData's platform because of how it enables the developer to build something unique and very simple to use.

PROS

I found ClicData to be very simple to use for a beginner like myself, their support team are very helpful in explaining how to use some of their really nice features such as widgets and data views (transformations). I did try a number of other platforms before I decided to stick to ClicData, I think that in itself says a lot about their platform.

CONS

Although they are constantly improving and releasing new features and their formatting features are far superior to other platforms, they do still have a way to go in improving this feature by removing some bugs i.e. widget alignment. On the whole ClicData's other vast range of features far outweigh's the cons.

David

Pharmaceuticals, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2018

Easy to create tool for a clear and great dashboard presentations

PROS

Easy to use functionalities, and dashboard creations, when creating the dashboard and setting it up, you can have it up and running in no time query builder: the possibility to create queries with multiple data sources is a great addition

CONS

limited in functionalities: some functionalities like graphs and tables can be too limited in use the graphs and add-ons can be a pain to create, as you have to tweak the data to create the graph as you want instead of having a wizard that can help you

Sherry

Retail, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed February 2017

A complete package for startups

We started using clicdata a year back and found it difficult to start with but as we started working on it, we found it more and more useful and relevant to out requirements and loved the way it gives the opportunity to automate the entire process. There are certain functionalities which needs improvement but i guess ClicData is doing Great Job.

PROS

I like the widget functionalities and the way I can format them. Then i like the kind of flexibility it provides around the widgets (visible n invisible)

CONS

There are some basic things missing - like no widget of drawing a line and working with formulas is difficult

Alessandro

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2019

Handy tool for web data

PROS

Semplicity, the native web integration, the possibility of including pages with report in a web frame.

CONS

Sometime is slow, all the data must be stored on remote cloud, the tables have sometime strange behaviours with column with ad totals, the object are not easy to place inside the grid.

Chris

Food & Beverages, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2019

ClicData

We moved all our excels online to Clic Data, our data loads in the morning via multiple sources and is available to all our Area Managers and Store managers with Store Specific restrictions in place.

PROS

The ease of creating a dashboard for multiple users with different restrictions that I can apply, the best attribute about ClicData is the support, its phenomenal! they don't just give the answer, they explain and break it down.

CONS

some of the conditional formatting features are lacking.. top 2 bottom 2 doesn't exist yet which we use a lot to quickly identify top and bottom performers.

Ben

Industrial Automation, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2017

Value for your Money

The learning curve is not bad compared to the alternative. Being able to connect to virtually any data source is huge. I tested multiple vendors from paid to free to open source and found this was the best. There is not clunky desktop program and licensing issues like Tableau. Everything is configured through your browser and just works. I have 60+ dashboards and haven't found something it cannot do. Even if you do find something, you make a request to their support team and you get what you need. A+ support, development and product. Highly recommend

PROS

Support, developers and ease of use. Flexibility is key

CONS

Would like to have more chart and control objects.

Whit

Consumer Electronics, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY