I used CloudM to migrate a team of over 100 users from one company's GSuite to another GSuite. The architecture was incredibly complicated and messy and the software managed to navigate through all of it. I sent the CloudM team member who helped us with our migration cookies I was so happy with the experience!

The software was easy to use, even for a complicated migration like mine.

I ended up using the advanced version of the software and likely should have opted for a plan that put less work on my team, which CloudM does offer. Regardless, the support received from the CloudM team was absolutely stellar. Someone on my team had made an error causing our migration to fail, and the CloudM team was there with us to troubleshoot every step of the way.

Works great for most scenarios, if it doesn't work, then you are on your own.

It works flawlessly most of the time. If there are errors, however, it's very difficult to troubleshoot and getting proper support is hard.

Customer support could use improvement. Very basic troubleshooting steps provided which I had already completed before creating a ticket.

useless customer support more than 24 for a response for no solution or not related URL. not able to have support online to troubleshoot issues. Very disappointed

once you figure out the software it almost does what you expected

Lack of support makes the software unusable.

Enabled us to move to Office 365 quickly to avoid multiple systems in place.

Simple web interface with automated setup / configuration of both systems. Migrated ~35 mailboxes ranging from <500Mb to >10Gb with very little issue. Options to sync just email, contacts, calendar, etc. as well as many other fine grain options were very useful. Also, running sync again just sent new items, very useful when still using old system.

Had an issue with licenses but this was quickly resolved by support.

In order to do some migrations between tools, in this case Microsoft 365 and Google G-Suite, the option that the providers gave us were not efficient and they took a lot to migrate. CloudM did the migration in an awesome time and with statistics

There are a lot of sources and targets to choose in order to migrate tools. The installation is super-easy and also the wizard that allows you use the tool.

The only thing I don't like is that the software is Windows based and you've to install it onto a Windows Server machine.

CloudM allows us to automate migration between cloud platforms without much interaction after setup. This is far better than the built-in migration tools due to the lack of input needed once the migration starts (especially when importing mailboxes to G Suite) and the status of the migration is much more transparent.

This software is very easy to setup and use. Migration speed is similar to native options provided by G Suite and O365. One of the best features are the migration reports. This allows you to quickly determine what, if any, data did not migrate automatically. While other platforms also provide logs, these are easy to read and let us know exactly what failed to transfer.

Migrating from G Suite to O365 is tougher than O365 to G Suite. This is probably not a fault of the software as much as it is a limitation of the APIs used to migrate the data. Shared Mailboxes and Public Folders in O365 take some time to setup properly prior to migrating the data. While you can allow CloudM to handle the creation on G Suite, we found that it is faster/less reconfiguring in the long run to create the destinations on G Suite first.

Used for about 7 years to either copy data into O365 from Exchange or to perform Tenant to Tenant migrations.

Mail and OneDrive Migration work seamlessly once configured. Easy to set the initial bulk copy and then change the dates to just take new data from a date onwards.

SharePoint migration not great as it will only take over document libraries without version history although this seems to be a limitation with most alternatives. The setup should be fairly straight forward but I found the documentation and support quite poor as if they are hoping you will give up and pay extra for them to manage the migration on your behalf.

My experience was exceptional. I have zero complaints. I'm a one guy shop and I was able to migrate my big customer (2250 mailboxs), myself, although it was a very long weekend.

I liked that after I got everything setup, I could just sit back and let CloudM do it's thing. Error logs were handy so I could get that last bit of data moved over without having to migrate the entire mailbox again. Also, I called for some support and even though I was in California and the technician was in Ireland I still was able to speak to a live human being.

My complaints are really not with the CloudM software, but rather with the GSuite and Microsoft 365. Getting admin rights on the two platforms setup was complicated but GSuite had some pretty good documentation.

I have run several versions over the last few years including the desktop, I have performed 6 to 8 migrations with it for various clients.

It is dependable and consistent and has a ton of options and features.

The configuration is getting a bit confusing (especially with the new Microsoft authentication scheme).

Overall CloudM Migrate helped us achieve a problem we had with multiple users and drives attempting to migrate. It is a great tool for what it is meant to do. If you are having major trouble as I saw many others do, this is a go-to option.

The software did what it intended to do and alleviated the frustration we were having with the native Outlook to G Suite migration tools. It also did it in less than a few hours compared to multiple days of unsuccessful tries with native tools.

It looked and felt very outdated. But yet again, it worked as it intended to so looks are not always everything. It was a bit more technical than expected but nothing out of this world in complexity.

this software is easy to use and the result of the migrations were correct. We were able to migrate from Google G-suite and from another office 365 tenant.

we encountered some issues during the migrations. Mainly with onedrive and Sharepoint migration.

It is a good tool that we have used several times to help us migrate email and files, to Office 365, for clients we work with.

The software is easy to setup and to use.

I offer this as constructive criticism to help CloudM get better as we do like the products. Customer support is a bit slow, and seems like we have had issues with the difference of time zones as we are in the US and CloudM is based in the UK. Also, it seems like the documentation is lacking in detail and it is hard to find much information when we configured Migrator to migrate file shares to SharePoint. And lastly, the browser based admin I find kind of clunky compared to the old application based interface.

Have used it a number of times to migrate customers to Office 365. The setup can be tricky depending on where you are migrating from but the support is really helpful. It's not the fastest migration but you factor that into the process because once you start the migration you just let it run in the background

Great from Migrating to Office 365 & G-Suite Migrations from Exchange On-Premises great but slow Migrations from G-Suite to 365 worked really well Very Reasonably Priced

The configuration for the migration from On-Premises Exchange was tricky but the support team were very helpful. No direct migration from non paid versions of Goog Drive or Dropbox

OVerall it gets the job done.

It captures a lot of different use cases. Migrations are tough. To call it out even further, G Suite is tough with 2 major services (Drive and Mail).

CloudM tries to capture all use cases, due to this, the verbiage and configuration on the application itself is very confusing. Documentation - Here is an example: You can migrate the setting such as "Shared with all in Domain" (source) to somegroup@atsomedomain.com (target). This type of stuff is not documented anywhere or a simple check box. Instead, it is a file CSV file for mapping. Who thought that the file used for mapping also can be used with Shared with all in Domain?

Moving from Google GSuite to Microsoft365 was fairly easy and didn't involved much of the in depth technical knowledge required to do this the manual method as listed on Microsoft's help.

Ability to transfer users and a significant amount of data from one cloud provider to another with relative ease. Fairly easy to set up with a pretty good step by step guide to help you through the process, which was easy enough for a technically competent person (although not an I.T professional) to set up and implement. Once up and running our transition from Google GSuite to Microsoft365 was fairly easy, straightforward and quick, and was cloud to cloud, so no massive downloads and uploads to contend with.

The step by step guide needed some updating to suit the way the platforms now look, as both Google and Microsoft have changed some of their admin page layouts and terminology since the guide was written. I had a few issues with licensing and the software not recognising the licenses I had already purchased, although support did rectify this relatively quickly. Lack of weekend and out of office hours support was a little frustrating, as this is when a transfer is easier for end users, so that would be good to address in the future.

How many things you can set up and migrate at once.

Documentation needs to be clearer and error reporting needs some improvement to show what the specific issue is.

As i say, everything is great! Big thanks to [SENSITIVE CONTENT HIDDEN] fot the great help and support yet!!!

What i like best is the fast and competently support! In my company we have to react fast and we often need fast answers. And this is working Great with CloudM!

Can´t really say anything yet.. I know its not helpfull to only say Positiv things, but there is nothing negative yet.

CloudM Migrate allows us to move our customer's mail, calendar and contacts easily and effectively. We have been through several migrations and all have been a big success.

The support for platforms and services is impressive. We have been able to move from on prem to cloud and cloud to cloud systems with ease. CloudM also allows for movement of an entire users mailbox, calendar and contacts. Users are left feeling whole after the migration.

Like any software some of the error messages when it runs into a problem needs to be more descriptive. But we were able to work around any issues.

I like the confinience it gives when migrating from 365 to G Suite where i can migrate so many data together at one time. The log i receive from my admin is very detail and the margin error seems to be at minimum

There are several data that cannot yet be migrated or rather do not meet the expectations due to technical differences between the source and destination platform, but this is minor and understandable. Like, my label folder in email is a bit jumbled and need me time to understand

Overall, the experience has been great. The tool did exactly what we needed it to do.

We had to migrate archived emails that were in eml format. Cloud M Migrate made it very easy to migrate emls into gmail and in to Google Vault.

Have not had any issues with this software. Nothing negative about it.

We have been using this product since 2012 and has been a key services as a standard tool for large and complex migrations. As part of our service portfolio it has been offered and used in any size projects as a value added differentiator.

CloudM Migrate is. a great tools that offers all the features and options to migrate our customers data to the cloud. Reliability is a key characteristic of this software, begin able to configure and run migrations has been a success variable in our projects.

Overall the software runs well, although maybe there is room to improve migration speed.

In the end, we abandoned our automated migration and completed it manually.

It seemed to be flexible and useful in the description but did not solve our need in the end.

We attempted migration from Box to Google Drive but our calculation indicated several years to complete after we were already into it for a month. We only had a terabyte of data but mostly under a few key users, In the end, I migrated by hand. It was painful but not as painful as the month I spent trying to get the CloudM migration to go.

It does do what it says it will do, migrate your data.

With the proper API setups on both sides, it was easy as selecting your users and letting it do the work for you. It was very easy to get back into the current migration run after a timeout of the session.

I least liked that if a run completes, it doesn't show you that same tally with metrics during the run, it just goes back to the "Configure" screen. Would rather be able to see this than go run a report, wasting time.

I was able to migrate all 300 users and all of their mailboxes, so the project was a success due to CloudM.

The software worked as advertised - it was able to migrate Groupwise to Gmail. It is sometimes difficult to find products that support Novell/Groupwise.

The software setup process was more complex than I expected.