---
title: "Commercient SYNC Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Commercient SYNC. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Commercient SYNC is a good fit for you!"
source_url: "https://www.softwareadvice.com/bi/commercient-sync-profile/reviews/"
page_type: "reviews"
language: "en"
---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[SPC Software](https://www.softwareadvice.com/manufacturing/spc-comparison/)

/

[Commercient SYNC](https://www.softwareadvice.com/bi/commercient-sync-profile/)

/

Commercient SYNC Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/bi/commercient-sync-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/bi/commercient-sync-profile/alternatives/)

# Commercient SYNC User Reviews

## Reviews summary

- Overall rating: 4.8/5
- Total reviews: 130

### Secondary ratings

- Ease of use: 4.6/5
- Customer support: 4.8/5
- Value for money: 4.6/5
- Functionality: 4.7/5

### Rating distribution

- 5 stars: 114 reviews (88%)
- 4 stars: 11 reviews (8%)
- 3 stars: 1 reviews (1%)
- 2 stars: 0 reviews (0%)
- 1 star: 4 reviews (3%)

### Most mentioned pros

- This allows for automation of order booking and customer profile creation and eliminates a ton of redundant data entry and chance for errors.
- Seamless integration between ERP and CRM systems, saves significant manual data entry time, and keeps sales and operations aligned in real time.
- Our order entry process needed a boost in efficiency and a reduction in manual entry errors, and Commercient delivered by setting up a synchronization system between our Shopify platform and our Syspro ERP system.

### Most mentioned cons

- The onboarding is lengthy and bizarre. While their communication is timely, their overall concern for their customer and level of customer service is poor.
- It's a little complicated for a layman to understand what you're looking at when you log in.
- Now we're locked into an expensive one-year contract they will not let me out of even with understandable reason.

## Commercient SYNC customer reviews

Showing reviews 1-25 of 130 (page 1).

### Reliable Integration That Improves Visibility

- Overall rating: 5/5
- Reviewer: Max H.
- Verified reviewer: Yes
- Industry: Medical Devices
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, it’s been a reliable integration that has improved how our sales and operations teams access data. Once set up, it runs consistently and has made reporting and forecasting much easier.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The ability to sync Sage 50 data directly into Salesforce, especially customer records and sales orders. It gives our team better visibility without needing to jump between systems, and keeps reporting consistent.

#### Cons

Customization can take some coordination, especially when mapping ERP data to Salesforce objects. Changes aren’t always instant and sometimes require support involvement.

---

### Salesforce/Commercient Sync

- Overall rating: 5/5
- Reviewer: Jenna J.
- Verified reviewer: Yes
- Industry: Machinery
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2025
- Review source details: This review was submitted organically. No incentive was offered

The implementation was quick and simple. All of the data that we requested to sync has been connected.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It has been a positive change for our business. The best feature is the real-time visibility it gives us into our ERP data directly within Salesforce. The hourly sync ensures our sales and customer service teams always have access to the most current information on invoices, customer accounts, and order history without having to switch between systems. It has improved our workflow efficiency and strengthened collaboration between departments.

#### Cons

I dislike that they charge per user, rather than per amount of data being synced. The cost will increase as my user count increases, however I feel that we should be charged as our data increases.

#### Reasons for choosing Commercient SYNC

We chose Commercient because it was more cost effective

#### Vendor response

Thank you so much for your kind review. Jenna! Looking forward to our continued relationship!

Replied July 2025

---

### HORRIBLE SERVICE

- Overall rating: 1/5
- Reviewer: MELISSA R.
- Verified reviewer: Yes
- Industry: Wholesale
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2025
- Review source details: This review was submitted organically. No incentive was offered

IT TOOK OVER A YEAR TO IMPLEMENT I PAID FOR PHASE 1 AND 2. AFTER 2 YEARS--I NEVER EVEN GOT TO USE PHASE2. REQUESTED AN ADDITONAL DISCOUNT UPON RENEWAL FOR A YEAR IN ADVANCE. I WAS OVER $100 TO REVIEW THEIR NEW PRODUCTS. DO NOT USE THIS COMPANY

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

THERE IS NOT MUCH TO LIKE. IT TOOK 1 YEAR TO IMPLEMENT AND I HAD TO CONTACT THE [sensitive content hidden] OF THE COMPANY TO GET MY ACCOUNT ESCALED TO THE ONLY PERSON IN THE COMPANY THAT COULD ACTUALLY IMPLEMENT THE PROJECT

#### Cons

HORRIBLE CUSTOMER SERVICE. HARD TO IMPLEMENT. NOT A US BASED COMPANY. HARD TO COMMUNICATE WITH. NOT FLEXIBLE

#### Reasons for choosing Commercient SYNC

IT WAS THE ONLY CONNECTOR TO SAGE 50 TO HUBSPOT

---

### Commercient review

- Overall rating: 5/5
- Reviewer: Juan Manuel K.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: November 2023
- Review source details: This review was submitted organically. No incentive was offered

Exceptional, [sensitive content hidden] was your Engineering contact and he's a very experienced professional, clear communication and he understood very well our needs. He was a key of our implementation.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Once is set sync process is stable , in one year we have a 100% synchronization sucess

#### Cons

In a short terms evaluation it was a easy way to move forward on the SalesForce integration with our ERP, but thinking long terms is expensive. Also we're limited to sync a few times a day because the price is higher.

#### Reasons for choosing Commercient SYNC

APPSeCONNECT is a good product but its support is overseas, we were not felt confident because of that.

---

### Looking for an integration between Epicor and Hubspot CRM? Try Commercient Sync!!

- Overall rating: 5/5
- Reviewer: John E.
- Verified reviewer: Yes
- Industry: Electrical/ Electronic Manufacturing
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2022
- Review source details: This review was submitted organically. No incentive was offered

Great experience and the Commercient team delivered as promised. Marketing website of commitments matched the results. A happy customer is the final product.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The integration of the 2 platforms (ERP and CRM) is behind the scenes and infrequently needs interaction after deployment of the solution. Prebuilt integration modules got us 75% there and the remaining 25% were unique processes and UD fields that we mapped uniquely to our manufacturing sell cycle operations. The Commercient projects teams were great in taking lead of the implementation.

#### Cons

Have not discovered a limitation as of yet. 12+ months of using the integration and works as marketed.

#### Reasons for choosing Commercient SYNC

Overall value with implementation timeline.

#### Reasons for switching to Commercient SYNC

Our CRM change drove the integration partnership with Commercient to have a 2way sync capability.

---

### Great support but a forced selling strategy and misunderstanding of our needs.

- Overall rating: 3/5
- Reviewer: Tim H.
- Verified reviewer: Yes
- Industry: Renewables & Environment
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: May 2023
- Review source details: This review was submitted organically. No incentive was offered

Support has been great and the customer panel is easy enough to use. But, it feels like a lot of the cost goes towards too many uneccessary sales and marketing features, rather than focusing on the product itself. This is just based on experience with other third party vendors.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 2/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

The support team working on the integration have been very pleasant to work with and very patient with all questions. They've been very attentative.We've only completed Phase 2 so far and I'm sure it will be the same.

#### Cons

The sales team were too pushy in selling the product without paying much attention to what we actually asked for and now we've up paying for more than we initially expected. Every single little request seems to be an 'Add-on' which seems unfair, given that we paid for the 'Set-up' phase. Understandly Commercient is a business that needs to make money, but the product feels quite misold. And the integration almost loses it's value with such minimal syncs per day. I also really don't like that all of the Sage tables are uploaded onto Salesforce ie. Sage 100, Sage 200 etc. Creatoing a package for each Sage product would look much better as a customer. It just clogs up our Salesforce instance.

#### Reasons for choosing Commercient SYNC

It looked like a good product with good support which would take care and advise on a a best practice inegration while aos tayloring to our individual needs.

#### Reasons for switching to Commercient SYNC

Because we've moved from Xero to Sage 50 UK

---

### Best syncing software I have used

- Overall rating: 5/5
- Reviewer: Kim M.
- Verified reviewer: Yes
- Industry: Machinery
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2022
- Review source details: This review was submitted organically. No incentive was offered

Great service and support

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

makes selling and processing orders easier for our sales team and accounting department

#### Cons

the system sometimes fails for no reason.

#### Reasons for switching to Commercient SYNC

Ebridge was terrible, terrible product and even worse support

---

### Very customizable and affordable

- Overall rating: 5/5
- Reviewer: Kepler E.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

We needed a solution to link our ERP system with our CRM for real-time syncing of opportunities and sales orders, and Commercient proved to be the perfect fit. Vicky from the team truly stood out, guiding us expertly through the setup and onboarding process. I would recommend Commercient for their reasonable pricing and the extensive customizations they offer to meet specific needs.

#### Cons

It could sometimes be faster in syncing new products and sales orders to our CRM but otherwise it works well.

---

### Sage Hubspot Sync

- Overall rating: 5/5
- Reviewer: Chris R.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

I was looking for a way to sync our custom quoting from Sage into our Hubspot CRM, and Commercient made that possible, enabling us to track closure rates and enhance our follow-up process. I was particularly impressed with the dedication and assistance from [sensitive content hidden]. While the onboarding does take some time, it ensures a flawless sync and a top-notch experience in the end. If there's ever an issue, a prompt notification is sent and their team is ready to resolve it swiftly. I would definitely recommend Commercient for their excellent service and results.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The final product performs flawlessly and customer service was incredible and always there to support me.

#### Cons

The onboarding process is a little long and tedious but effective to get us to the finish line. Worth the struggle.

---

### Paving a Path for Data between CRM and ERP

- Overall rating: 4/5
- Reviewer: Mikaela L.
- Verified reviewer: Yes
- Industry: Medical Devices
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

We have appreciated their ability to create an API between out ERP and CRM allowing for there to be data transfers that there have never been. They have also been able to make later modifications based on changes in requirements.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

They were able to seamlessly create an API connecting the data between our ERP and CRM allowing for there to be data transfers that we have never had before as a company.

#### Cons

We had challenges hearing responses from their team and would typically require multiple times reaching out through multiple different methods to get a response/ update on their status. I am also not a huge fan of their ticketing system.

---

### Amazing Team at Commercient

- Overall rating: 5/5
- Reviewer: Bruce P.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2024
- Review source details: This review was submitted organically. No incentive was offered

[sensitive content hidden] are amzing. These people know their stuff.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

My experience in working with Commercient has been outstanding. The team there really went the extra mile in dealing with my ERP data and its unique structure.

#### Cons

I found that learning their portal took some doing.

#### Vendor response

Thank you so much for the wonderful review, Bruce! Our team has loved getting to know your business.

Replied December 2024

---

### Commercient saved our Sync

- Overall rating: 5/5
- Reviewer: Greg F.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: October 2023
- Review source details: This review was submitted organically. No incentive was offered

We attempted to integrate QuickBooks Enterprise with Salesforce with one of Commercient's competitors and it was a disaster. After months of work, we had to walk away because they could not get the job done.Commercient has a effective and efficient process. We had progress each time we met and when we ran into a snag, they had a solution within a reasonable period of time - usually is a day or two. We are currently running in Phase 1 for a few months mostly to get our Sales team comfortable with using Salesforce.Commecient saved us from walking away from a significant investment.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The integration with QuickBooks Enterprise is quirky. Commercient's plug and play sync with Salesforce ability allowed us to be up and reviewing data in a number of weeks. There were a couple of challenges, but after they understood what the problem was, where the data was located - they fixed the problem.

#### Cons

Lots of emails - both directly and through their helpdesk. It would help to only receive one email on an issue or a response

#### Reasons for switching to Commercient SYNC

The other company failed to successfully sync QuickBooks to Salesforce.

---

### A year in with Commercient

- Overall rating: 5/5
- Reviewer: Christian K.
- Verified reviewer: Yes
- Industry: Machinery
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2023
- Review source details: This review was submitted organically. No incentive was offered

Great product and great support team! Great user interface for management

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

After a year in the best thing about Commercient is how above and beyond the support team goes. It is amazing that how fast they recognize a problem. all the problem encored have been on our end and have interrupted the sync.

#### Cons

the dinging on their website from the chat bot!

#### Reasons for choosing Commercient SYNC

Knowledge of our IQMS / DELMIA ERP. Price

---

### SAP B1 Sync

- Overall rating: 5/5
- Reviewer: Greg S.
- Verified reviewer: Yes
- Industry: Printing
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2019
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

We wouldn't have rolled out Salesforce if we couldn't have used our existing data in SAP Business One ERP. Thankfully the Commercient service has allowed us to automatically sync all our existing Business Partners and Contacts, and keep the data updated. The bi-directional sync option also allows our sales and support team to enter new contacts and accounts into SF which then import into SAP to ensure our data is consistent across platforms. As a distributor of serialized hardware items, I also have had all these sold items synced over to Asset objects in SF which allows our customer service and support teams full visibility of a customers serial items for installation and warranty purposes. The Commercient team are very responsive to my questions and with any troubleshooting.

#### Cons

During the initial consultation, there was some confusion and incorrect assumptions made on my behalf on what was and wasn't included. The quote/contracts are multi page documents that are overwhelming. If you're looking at rolling out this solution, make sure you understand your requirements fully and make sure the quotation covers every aspect of the integration and ask for clarification if there is any gray area.

#### Vendor response

Hi Greg, It was a pleasure to integrate your SAP Business One ERP and Salesforce. Thank you for the positive review and constructive feedback. We'll be sure to work on our communication within the initial contact. Please feel free to contact us if you require any upgrades in the future.

Replied August 2019

---

### Adaptec Solutions SYNC Review

- Overall rating: 5/5
- Reviewer: Thomas T.
- Verified reviewer: Yes
- Industry: Industrial Automation
- Company size: 201-500 employees
- Product usage: Used daily for less than 12 months
- Reviewed: January 2024
- Review source details: This review was submitted organically. No incentive was offered

It was overall positive, and I would recommend them to a friend. Having your data be synced between your ERP and CRM is invaluable to us as we look to leverage data/actions from 1 system into another.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Their customer service is extremely quick about responding. I never felt like I was waiting on them for much.

#### Cons

I didn't like how the helpdesk and customer portal were separate. Combining those into 1 platform would help from my POV.

---

### Commercient Sync

- Overall rating: 5/5
- Reviewer: Heather Z.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 51-200 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: July 2024
- Review source details: This review was submitted organically. No incentive was offered

We have had a great experience from set up to daily use with Commercient.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Our company benefits greatly from the efficient and accurate transfer of data into Syspro.

#### Cons

We do not have any current issues with Commercients functionality

---

### Great customer service

- Overall rating: 5/5
- Reviewer: Craig L.
- Verified reviewer: Yes
- Industry: Oil & Energy
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2024
- Review source details: This review was submitted organically. No incentive was offered

Very helpful team. The were efficient in solving my problems.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The Commercient team was extremely helpful and solved my issues with their dedication and experience.

#### Cons

Nothing to report here. I did not have any problems.

---

### Good sync service

- Overall rating: 5/5
- Reviewer: Andrew C.
- Verified reviewer: Yes
- Industry: Machinery
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use and good customer service

#### Cons

Occasionally there are errors, but their customer service is quick to help

---

### Excellent Service. Connect to ERP and Drive Revenue!

- Overall rating: 5/5
- Reviewer: Alison K.
- Verified reviewer: Yes
- Industry: Management Consulting
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2023
- Review source details: This review was submitted organically. No incentive was offered

Excellent customer service. Team was committed to our success and that fact was evident to me and my client.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy connection to an antiquated, on-prem ERP solution. SYNC gave us the line of site we needed to drive revenue and enhance customer service. We pushed data 4x a day (one way sync) from the ERP to Salesforce. This gave the entire company real-time updates on the status of sales, manufacturing, customer service.

#### Cons

I do not have anything negative to say.

---

### Commercient is a very solid tool

- Overall rating: 5/5
- Reviewer: Tj U.
- Verified reviewer: Yes
- Industry: Machinery
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

We love Commercient! The ability to sync up our extensive product database with Salesforce and Epicor 10 to keep our sales team up to date on our products inventory is amazing.

#### Cons

It is a pricy tool, but it is worth the cost as the tool is vital for our success.

---

### Sync works

- Overall rating: 5/5
- Reviewer: Biju D.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: December 2023
- Review source details: This review was submitted organically. No incentive was offered

Sales team is top notch and Commercient.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We have been using the data Sync for the past 7 months and it appears to be working great! Can't wait for the time to come when more data is added to Salesforce and we will see the Big picture !

#### Cons

None that I can see at the moment

---

### Excellent Tool

- Overall rating: 5/5
- Reviewer: Adrian G.
- Verified reviewer: Yes
- Industry: Medical Devices
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: March 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Working with a great team, like [sensitive content hidden]. The tool is pretty straight forward.

#### Cons

The process is a little archaic, but adding our own systems in place to resync from SF for example help fix alot of the issues. The main worry is since this is data integrity we have to make sure its 1:1.

---

### Infor Visual to Salesforce

- Overall rating: 5/5
- Reviewer: Karina M.
- Verified reviewer: Yes
- Industry: Electrical/ Electronic Manufacturing
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: October 2023
- Review source details: This review was submitted organically. No incentive was offered

It has been a pleasure working with Commericent on the integration of our ERP and CRM systems.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The success, application, and technical support teams have been extremely reliable in assisting with the integration. The Help Desk center streamlined timely support when needed.

#### Cons

The feature I liked least about Commercient SYNC was the Customer Guided Implementation (CGI).

---

### Fantastic company, fantastic product, fantastic service!

- Overall rating: 5/5
- Reviewer: Joshua G.
- Verified reviewer: Yes
- Industry: Import and Export
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: August 2020
- Review source details: This review was submitted organically. No incentive was offered

When we started this project, I thought our use of an ERP system (Sage) with a data model developed before my time 15+ years ago with a ton of customization would preclude us from using Salesforce to its greatest potential. Happy to say that I was wrong! Commercient pulled us through despite any hiccups that came up. It was a pleasure working with our implementation partner and through Commercient (specifically [SENSITIVE CONTENT HIDDEN] - our rep - and [SENSITIVE CONTENT HIDDEN]- our developer - both of whom went above and beyond) to connect our data to and from both platforms seamlessly. I appreciate all of the work their support team did for us and cannot recommend them enough.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Set it and forget it. Since we implemented, the only time I needed to reach out to the Commercient team was to add functionality. Our project never would have succeeded without this sync.

#### Cons

They did not include a permission set along with their managed package while it was easy to set one up.

#### Vendor response

Hi Joshua, thank you for your review and being a valued customer!

Replied January 2021

---

### Implementation team is patient and very helpful!

- Overall rating: 5/5
- Reviewer: Brad B.
- Verified reviewer: Yes
- Industry: Chemicals
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: December 2020
- Review source details: This review was submitted organically. No incentive was offered

I recommend this solution for others that need to move data between Sage and Salesforce. We use B2B Commerce and getting data between Salesforce and Sage is a very complex process, however, Commercient takes on the hard work for us. This does take some setup work and planning, so my recommendation is be detailed in what exactly you need and all the rules around your process. Commercient worked out well and they have a good team! Our consultants were able to utilize the files and data that Commercient provided to move it into B2B Commerce from Salesforce and from import files into Sage. By adding this solution, our future capabilities now have a solution for handling data between our systems. Love it! :)

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I like the capabilities and flexibility that this system now provides us.

#### Cons

This was not as plug and play as we had thought.

#### Reasons for choosing Commercient SYNC

Seemed like the best option as they have worked with Sage and Salesforce...our combination.

#### Vendor response

Hi Brad, thank you for your kind words. We appreciate your business and you are a valued customer.

Replied January 2021

## More reviews

[Next reviews](https://www.softwareadvice.com/bi/commercient-sync-profile/reviews/?page=2)

---

Commercient SYNC Reviews, Pros and Cons - 2026 Software Advice