--- title: "Commercient SYNC Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Commercient SYNC. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Commercient SYNC is a good fit for you!" source_url: "https://www.softwareadvice.com/bi/commercient-sync-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Integration Software](https://www.softwareadvice.com/bi/data-integration-tools-comparison/) / [Commercient SYNC](https://www.softwareadvice.com/bi/commercient-sync-profile/) / Commercient SYNC Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/bi/commercient-sync-profile/) Reviews [Alternatives](https://www.softwareadvice.com/bi/commercient-sync-profile/alternatives/) # Commercient SYNC User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 126 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.8/5 - Value for money: 4.6/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 110 reviews (87%) - 4 stars: 11 reviews (9%) - 3 stars: 1 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 4 reviews (3%) ### Most mentioned pros - This allows for automation of order booking and customer profile creation and eliminates a ton of redundant data entry and chance for errors. - Seamless integration between ERP and CRM systems, saves significant manual data entry time, and keeps sales and operations aligned in real time. - Our order entry process needed a boost in efficiency and a reduction in manual entry errors, and Commercient delivered by setting up a synchronization system between our Shopify platform and our Syspro ERP system. ### Most mentioned cons - The onboarding is lengthy and bizarre. While their communication is timely, their overall concern for their customer and level of customer service is poor. - It's a little complicated for a layman to understand what you're looking at when you log in. - Now we're locked into an expensive one-year contract they will not let me out of even with understandable reason. ## Commercient SYNC customer reviews Showing reviews 1-25 of 126 (page 1). ### Reliable Integration That Improves Visibility - Overall rating: 5/5 - Reviewer: Max H. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, it’s been a reliable integration that has improved how our sales and operations teams access data. Once set up, it runs consistently and has made reporting and forecasting much easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to sync Sage 50 data directly into Salesforce, especially customer records and sales orders. It gives our team better visibility without needing to jump between systems, and keeps reporting consistent. #### Cons Customization can take some coordination, especially when mapping ERP data to Salesforce objects. Changes aren’t always instant and sometimes require support involvement. --- ### Salesforce/Commercient Sync - Overall rating: 5/5 - Reviewer: Jenna J. - Verified reviewer: Yes - Industry: Machinery - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered The implementation was quick and simple. All of the data that we requested to sync has been connected. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has been a positive change for our business. The best feature is the real-time visibility it gives us into our ERP data directly within Salesforce. The hourly sync ensures our sales and customer service teams always have access to the most current information on invoices, customer accounts, and order history without having to switch between systems. It has improved our workflow efficiency and strengthened collaboration between departments. #### Cons I dislike that they charge per user, rather than per amount of data being synced. The cost will increase as my user count increases, however I feel that we should be charged as our data increases. #### Reasons for choosing Commercient SYNC We chose Commercient because it was more cost effective #### Vendor response Thank you so much for your kind review. Jenna! Looking forward to our continued relationship! Replied July 2025 --- ### HORRIBLE SERVICE - Overall rating: 1/5 - Reviewer: MELISSA R. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered IT TOOK OVER A YEAR TO IMPLEMENT I PAID FOR PHASE 1 AND 2. AFTER 2 YEARS--I NEVER EVEN GOT TO USE PHASE2. REQUESTED AN ADDITONAL DISCOUNT UPON RENEWAL FOR A YEAR IN ADVANCE. I WAS OVER $100 TO REVIEW THEIR NEW PRODUCTS. DO NOT USE THIS COMPANY #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros THERE IS NOT MUCH TO LIKE. IT TOOK 1 YEAR TO IMPLEMENT AND I HAD TO CONTACT THE [sensitive content hidden] OF THE COMPANY TO GET MY ACCOUNT ESCALED TO THE ONLY PERSON IN THE COMPANY THAT COULD ACTUALLY IMPLEMENT THE PROJECT #### Cons HORRIBLE CUSTOMER SERVICE. HARD TO IMPLEMENT. NOT A US BASED COMPANY. HARD TO COMMUNICATE WITH. NOT FLEXIBLE #### Reasons for choosing Commercient SYNC IT WAS THE ONLY CONNECTOR TO SAGE 50 TO HUBSPOT --- ### Commercient review - Overall rating: 5/5 - Reviewer: Juan Manuel K. - Verified reviewer: Yes - Industry: Retail - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered Exceptional, [sensitive content hidden] was your Engineering contact and he's a very experienced professional, clear communication and he understood very well our needs. He was a key of our implementation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Once is set sync process is stable , in one year we have a 100% synchronization sucess #### Cons In a short terms evaluation it was a easy way to move forward on the SalesForce integration with our ERP, but thinking long terms is expensive. Also we're limited to sync a few times a day because the price is higher. #### Reasons for choosing Commercient SYNC APPSeCONNECT is a good product but its support is overseas, we were not felt confident because of that. --- ### Looking for an integration between Epicor and Hubspot CRM? Try Commercient Sync!! - Overall rating: 5/5 - Reviewer: John E. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered Great experience and the Commercient team delivered as promised. Marketing website of commitments matched the results. A happy customer is the final product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The integration of the 2 platforms (ERP and CRM) is behind the scenes and infrequently needs interaction after deployment of the solution. Prebuilt integration modules got us 75% there and the remaining 25% were unique processes and UD fields that we mapped uniquely to our manufacturing sell cycle operations. The Commercient projects teams were great in taking lead of the implementation. #### Cons Have not discovered a limitation as of yet. 12+ months of using the integration and works as marketed. #### Reasons for choosing Commercient SYNC Overall value with implementation timeline. #### Reasons for switching to Commercient SYNC Our CRM change drove the integration partnership with Commercient to have a 2way sync capability. --- ### Great support but a forced selling strategy and misunderstanding of our needs. - Overall rating: 3/5 - Reviewer: Tim H. - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered Support has been great and the customer panel is easy enough to use. But, it feels like a lot of the cost goes towards too many uneccessary sales and marketing features, rather than focusing on the product itself. This is just based on experience with other third party vendors. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The support team working on the integration have been very pleasant to work with and very patient with all questions. They've been very attentative.We've only completed Phase 2 so far and I'm sure it will be the same. #### Cons The sales team were too pushy in selling the product without paying much attention to what we actually asked for and now we've up paying for more than we initially expected. Every single little request seems to be an 'Add-on' which seems unfair, given that we paid for the 'Set-up' phase. Understandly Commercient is a business that needs to make money, but the product feels quite misold. And the integration almost loses it's value with such minimal syncs per day. I also really don't like that all of the Sage tables are uploaded onto Salesforce ie. Sage 100, Sage 200 etc. Creatoing a package for each Sage product would look much better as a customer. It just clogs up our Salesforce instance. #### Reasons for choosing Commercient SYNC It looked like a good product with good support which would take care and advise on a a best practice inegration while aos tayloring to our individual needs. #### Reasons for switching to Commercient SYNC Because we've moved from Xero to Sage 50 UK --- ### Best syncing software I have used - Overall rating: 5/5 - Reviewer: Kim M. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered Great service and support #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros makes selling and processing orders easier for our sales team and accounting department #### Cons the system sometimes fails for no reason. #### Reasons for switching to Commercient SYNC Ebridge was terrible, terrible product and even worse support --- ### Seemless integration of our P21 data to Zoho CRM - Overall rating: 5/5 - Reviewer: Scott H. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered Easy to work with and very responsive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The integration was fast. Validation of the data transfer was efficient. #### Cons Will have some future work to do in order to join more tables so the data that is transferred is more valuable to the team. #### Reasons for switching to Commercient SYNC We switched our CRM from TDF to Zoho and needed to migrate the Business System data as well. #### Vendor response Hi Scott, it was a pleasure to integrate your Epicor P21 and Zoho CRM. Feel free to contact us for any upgrades you may require in the future. Thank you for the positive review and your business. Replied August 2019 --- ### Sage Hubspot Sync - Overall rating: 5/5 - Reviewer: Chris R. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered I was looking for a way to sync our custom quoting from Sage into our Hubspot CRM, and Commercient made that possible, enabling us to track closure rates and enhance our follow-up process. I was particularly impressed with the dedication and assistance from [sensitive content hidden]. While the onboarding does take some time, it ensures a flawless sync and a top-notch experience in the end. If there's ever an issue, a prompt notification is sent and their team is ready to resolve it swiftly. I would definitely recommend Commercient for their excellent service and results. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The final product performs flawlessly and customer service was incredible and always there to support me. #### Cons The onboarding process is a little long and tedious but effective to get us to the finish line. Worth the struggle. --- ### Paving a Path for Data between CRM and ERP - Overall rating: 4/5 - Reviewer: Mikaela L. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered We have appreciated their ability to create an API between out ERP and CRM allowing for there to be data transfers that there have never been. They have also been able to make later modifications based on changes in requirements. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros They were able to seamlessly create an API connecting the data between our ERP and CRM allowing for there to be data transfers that we have never had before as a company. #### Cons We had challenges hearing responses from their team and would typically require multiple times reaching out through multiple different methods to get a response/ update on their status. I am also not a huge fan of their ticketing system. --- ### Amazing Team at Commercient - Overall rating: 5/5 - Reviewer: Bruce P. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered [sensitive content hidden] are amzing. These people know their stuff. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My experience in working with Commercient has been outstanding. The team there really went the extra mile in dealing with my ERP data and its unique structure. #### Cons I found that learning their portal took some doing. #### Vendor response Thank you so much for the wonderful review, Bruce! Our team has loved getting to know your business. Replied December 2024 --- ### Commercient saved our Sync - Overall rating: 5/5 - Reviewer: Greg F. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered We attempted to integrate QuickBooks Enterprise with Salesforce with one of Commercient's competitors and it was a disaster. After months of work, we had to walk away because they could not get the job done.Commercient has a effective and efficient process. We had progress each time we met and when we ran into a snag, they had a solution within a reasonable period of time - usually is a day or two. We are currently running in Phase 1 for a few months mostly to get our Sales team comfortable with using Salesforce.Commecient saved us from walking away from a significant investment. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The integration with QuickBooks Enterprise is quirky. Commercient's plug and play sync with Salesforce ability allowed us to be up and reviewing data in a number of weeks. There were a couple of challenges, but after they understood what the problem was, where the data was located - they fixed the problem. #### Cons Lots of emails - both directly and through their helpdesk. It would help to only receive one email on an issue or a response #### Reasons for switching to Commercient SYNC The other company failed to successfully sync QuickBooks to Salesforce. --- ### Data Sync but the service is the difference - Overall rating: 5/5 - Reviewer: cedric p. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered The incorporation of this integration has revolutionized our operations, allowing us to boost the efficiency of our CRM and, consequently, improve our customer service.While Commercial Sync has notably simplified a complex procedure, what distinguishes them is their exceptional customer service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer service and follow up stands out to me #### Cons While there service is great i would prefer to deal with 1 rep to handle our issues --- ### Instrumental Sync for Sage X3 and Salesforce users! - Overall rating: 5/5 - Reviewer: Chris N. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered We migrated from Sage 100 to X3 in 2018. Sage X3 can be very complex and difficult to build reports to get the sales data we need. I initially stumbled on Commercient when looking for a solution to integrate our ERP with Salesforce. Safe to say, we have no regrets. Commercient has been instrumental to merging data from X3 to Salesforce. We've built detailed sales reports and living dashboards so our sales team can keep track of order entry, purchase orders to our suppliers, invoices, payments, and commissions on a day to day basis. Using Salesforce standard reports, we've been able to track historical data and better monitor historical sales trends for each salesperson, region, and companywide on a daily, monthly, quarterly, and annual basis. We are currently working to sync X3 Projects and build out a custom project management & budget tracking tools in Salesforce by leveraging the near real time data captured from X3. We've had a few minor issues along the way, but nothing that couldn't be address and/or resolve timely. For an integration software company, Commercient's rates are very reasonable, their support is phenomenal, and the results achieved through their sync have well surpassed our initial expectations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We were most attracted to the idea of leveraging near real time data to build custom dashboards and reports to monitor business development and growth. Commercient was one of the first companies I found and the initial integration/deployment was handled very professionally and timely. #### Cons There wasn't (and still isn't) anything that comes to mind for cons. Their product and support have been superb! --- ### Sync Stripe with Sage 100 and stop data entry. - Overall rating: 5/5 - Reviewer: Dennis M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered A positive experience that reduced our workload and increased our efficiencies. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The developers are able to understand the data fields from Stripe and match it to the data field inside our ERP System. #### Cons Sometimes there was a language barrier between the developers and me. #### Reasons for choosing Commercient SYNC Recommended by SWK Technology our ERP system supporter. --- ### Commercient Sync - Overall rating: 5/5 - Reviewer: Heather Z. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered We have had a great experience from set up to daily use with Commercient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our company benefits greatly from the efficient and accurate transfer of data into Syspro. #### Cons We do not have any current issues with Commercients functionality --- ### Duplication errors between CRM and ERP - Overall rating: 5/5 - Reviewer: Jillian P. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered Had a issue with Duplication matching and [sensitive content hidden] in Customer Service took the time to guide and show me the correct way to fix the problems. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of implantation and customer service #### Cons Support Documents don't always help with the problems. --- ### Great help and service from Commercient - Overall rating: 5/5 - Reviewer: Rob E. - Verified reviewer: Yes - Industry: Mining & Metals - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered We use Commercient to sync our SalesForce and Sage application. The support we receive is always excellent. As a small business we don’t have our own IT team so rely strongly on Commercient for any technical queries we have. We’ve had a few issues but the support team are always on hand with a prompt and efficient service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Since installing this software we have always found it easy to use #### Cons Sometimes we have technical issues, but we always have good support. --- ### Integration with Salesforce - Overall rating: 5/5 - Reviewer: James S. - Verified reviewer: Yes - Industry: Wholesale - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Purchased the integration for our company with multiple sites over the globe. The integration worked well and allowed geographically distant members of staff access to information without having to access the ERP or to take the time of administration staff by requesting reports. #### Cons The notice period to exit the contract was not clear to me. --- ### Commercient Integration - Overall rating: 5/5 - Reviewer: Jessica C. - Verified reviewer: Yes - Industry: Packaging and Containers - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer service is great. They are very knowledgeable on getting information over. #### Cons There are really no cons with the integration. --- ### Positive experience with Commercient - Overall rating: 5/5 - Reviewer: Christina M. - Verified reviewer: Yes - Industry: Warehousing - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, our experience has been very positive. The process has been somewhat smooth and the team has been there to hold our hands throughout. They are quick to respond to emails and have always found solutions and work arounds to any hiccups. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that there is a tool available to sync ERP data into CRMs. It's a very unique service offering and a useful one for our particular industry. #### Cons Nothing that I disliked, the only downside is how long it can take and the various hiccups that happen, but this is typical with any sort of high-level data integration projects. #### Reasons for choosing Commercient SYNC It was the only product that did exactly what I needed it to do - sync data from our ERP into a CRM. --- ### Update 3 years after using Commercient for GP -> Zoho sync. - Overall rating: 5/5 - Reviewer: Oleg F. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros UPD: 3 years later, we are giving our sales people tools to better quote products, find opportunities via sales data and answer customer historical sales questions, all in the field. This is all due to our ability to sync our ERP data with our CRM. #### Cons Just wish I could do more with the tool. --- ### Connectivity - Overall rating: 5/5 - Reviewer: Mike M. - Verified reviewer: Yes - Industry: Fishery - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to have data accessible when needed specific to internal departments. #### Cons For what we do, there is not really a downside that I have seen yet. Will update once that has been found. --- ### Salesforce Integration with NetSuite - Overall rating: 5/5 - Reviewer: Joseph D. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We are now synchronizing our ERP (Netsuite) data regularly with Salesforce allowing our senior managers to have real-time data to make key strategic decisions. It has also saved our time to generate comprehensive reports for nearly all the functions of the business. We are already in the discussion to roll out another project with Commercient shortly. Their customer service is great with a quick response. Any issues that came up were solved quickly #### Cons Our project took just little bit longer than it was supposed to, but in the end, all turned out well. --- ### Very good products, definitely a plus for our teams - Overall rating: 5/5 - Reviewer: Elodie M. - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered Very good contact with their team, I was always able to reach someone when needed. I wish they had a local team in Quebec though. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Allows our reps and teams on the road to have a 360degree view of the customers, they can report on forecasts and quotas vs YTD now thanks to the sync agent from Commercient to Salesforce. This has been a game changer in data management and data accessibility. #### Cons It requires a good knowledge of both the ERP and the CRM. #### Vendor response Thank you so much for your review and your business! Replied April 2019 ## More reviews [Next reviews](https://www.softwareadvice.com/bi/commercient-sync-profile/reviews/?page=2) --- Commercient SYNC Reviews, Pros and Cons - 2026 Software Advice