--- title: "Commercient SYNC Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Commercient SYNC. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Commercient SYNC is a good fit for you!" source_url: "https://www.softwareadvice.com/bi/commercient-sync-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Integration Software](https://www.softwareadvice.com/bi/data-integration-tools-comparison/) / [Commercient SYNC](https://www.softwareadvice.com/bi/commercient-sync-profile/) / Commercient SYNC Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/bi/commercient-sync-profile/) Reviews [Alternatives](https://www.softwareadvice.com/bi/commercient-sync-profile/alternatives/) # Commercient SYNC User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 126 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.8/5 - Value for money: 4.6/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 110 reviews (87%) - 4 stars: 11 reviews (9%) - 3 stars: 1 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 4 reviews (3%) ### Most mentioned pros - This allows for automation of order booking and customer profile creation and eliminates a ton of redundant data entry and chance for errors. - Seamless integration between ERP and CRM systems, saves significant manual data entry time, and keeps sales and operations aligned in real time. - Our order entry process needed a boost in efficiency and a reduction in manual entry errors, and Commercient delivered by setting up a synchronization system between our Shopify platform and our Syspro ERP system. ### Most mentioned cons - The onboarding is lengthy and bizarre. While their communication is timely, their overall concern for their customer and level of customer service is poor. - It's a little complicated for a layman to understand what you're looking at when you log in. - Now we're locked into an expensive one-year contract they will not let me out of even with understandable reason. ## Commercient SYNC customer reviews Showing reviews 1-25 of 126 (page 1). ### Reliable Integration That Improves Visibility - Overall rating: 5/5 - Reviewer: Max H. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, it’s been a reliable integration that has improved how our sales and operations teams access data. Once set up, it runs consistently and has made reporting and forecasting much easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to sync Sage 50 data directly into Salesforce, especially customer records and sales orders. It gives our team better visibility without needing to jump between systems, and keeps reporting consistent. #### Cons Customization can take some coordination, especially when mapping ERP data to Salesforce objects. Changes aren’t always instant and sometimes require support involvement. --- ### Salesforce/Commercient Sync - Overall rating: 5/5 - Reviewer: Jenna J. - Verified reviewer: Yes - Industry: Machinery - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered The implementation was quick and simple. All of the data that we requested to sync has been connected. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has been a positive change for our business. The best feature is the real-time visibility it gives us into our ERP data directly within Salesforce. The hourly sync ensures our sales and customer service teams always have access to the most current information on invoices, customer accounts, and order history without having to switch between systems. It has improved our workflow efficiency and strengthened collaboration between departments. #### Cons I dislike that they charge per user, rather than per amount of data being synced. The cost will increase as my user count increases, however I feel that we should be charged as our data increases. #### Reasons for choosing Commercient SYNC We chose Commercient because it was more cost effective #### Vendor response Thank you so much for your kind review. Jenna! Looking forward to our continued relationship! Replied July 2025 --- ### HORRIBLE SERVICE - Overall rating: 1/5 - Reviewer: MELISSA R. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered IT TOOK OVER A YEAR TO IMPLEMENT I PAID FOR PHASE 1 AND 2. AFTER 2 YEARS--I NEVER EVEN GOT TO USE PHASE2. REQUESTED AN ADDITONAL DISCOUNT UPON RENEWAL FOR A YEAR IN ADVANCE. I WAS OVER $100 TO REVIEW THEIR NEW PRODUCTS. DO NOT USE THIS COMPANY #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros THERE IS NOT MUCH TO LIKE. IT TOOK 1 YEAR TO IMPLEMENT AND I HAD TO CONTACT THE [sensitive content hidden] OF THE COMPANY TO GET MY ACCOUNT ESCALED TO THE ONLY PERSON IN THE COMPANY THAT COULD ACTUALLY IMPLEMENT THE PROJECT #### Cons HORRIBLE CUSTOMER SERVICE. HARD TO IMPLEMENT. NOT A US BASED COMPANY. HARD TO COMMUNICATE WITH. NOT FLEXIBLE #### Reasons for choosing Commercient SYNC IT WAS THE ONLY CONNECTOR TO SAGE 50 TO HUBSPOT --- ### Commercient review - Overall rating: 5/5 - Reviewer: Juan Manuel K. - Verified reviewer: Yes - Industry: Retail - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered Exceptional, [sensitive content hidden] was your Engineering contact and he's a very experienced professional, clear communication and he understood very well our needs. He was a key of our implementation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Once is set sync process is stable , in one year we have a 100% synchronization sucess #### Cons In a short terms evaluation it was a easy way to move forward on the SalesForce integration with our ERP, but thinking long terms is expensive. Also we're limited to sync a few times a day because the price is higher. #### Reasons for choosing Commercient SYNC APPSeCONNECT is a good product but its support is overseas, we were not felt confident because of that. --- ### Looking for an integration between Epicor and Hubspot CRM? Try Commercient Sync!! - Overall rating: 5/5 - Reviewer: John E. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered Great experience and the Commercient team delivered as promised. Marketing website of commitments matched the results. A happy customer is the final product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The integration of the 2 platforms (ERP and CRM) is behind the scenes and infrequently needs interaction after deployment of the solution. Prebuilt integration modules got us 75% there and the remaining 25% were unique processes and UD fields that we mapped uniquely to our manufacturing sell cycle operations. The Commercient projects teams were great in taking lead of the implementation. #### Cons Have not discovered a limitation as of yet. 12+ months of using the integration and works as marketed. #### Reasons for choosing Commercient SYNC Overall value with implementation timeline. #### Reasons for switching to Commercient SYNC Our CRM change drove the integration partnership with Commercient to have a 2way sync capability. --- ### Great support but a forced selling strategy and misunderstanding of our needs. - Overall rating: 3/5 - Reviewer: Tim H. - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered Support has been great and the customer panel is easy enough to use. But, it feels like a lot of the cost goes towards too many uneccessary sales and marketing features, rather than focusing on the product itself. This is just based on experience with other third party vendors. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The support team working on the integration have been very pleasant to work with and very patient with all questions. They've been very attentative.We've only completed Phase 2 so far and I'm sure it will be the same. #### Cons The sales team were too pushy in selling the product without paying much attention to what we actually asked for and now we've up paying for more than we initially expected. Every single little request seems to be an 'Add-on' which seems unfair, given that we paid for the 'Set-up' phase. Understandly Commercient is a business that needs to make money, but the product feels quite misold. And the integration almost loses it's value with such minimal syncs per day. I also really don't like that all of the Sage tables are uploaded onto Salesforce ie. Sage 100, Sage 200 etc. Creatoing a package for each Sage product would look much better as a customer. It just clogs up our Salesforce instance. #### Reasons for choosing Commercient SYNC It looked like a good product with good support which would take care and advise on a a best practice inegration while aos tayloring to our individual needs. #### Reasons for switching to Commercient SYNC Because we've moved from Xero to Sage 50 UK --- ### Best syncing software I have used - Overall rating: 5/5 - Reviewer: Kim M. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered Great service and support #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros makes selling and processing orders easier for our sales team and accounting department #### Cons the system sometimes fails for no reason. #### Reasons for switching to Commercient SYNC Ebridge was terrible, terrible product and even worse support --- ### Seemless integration of our P21 data to Zoho CRM - Overall rating: 5/5 - Reviewer: Scott H. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered Easy to work with and very responsive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The integration was fast. Validation of the data transfer was efficient. #### Cons Will have some future work to do in order to join more tables so the data that is transferred is more valuable to the team. #### Reasons for switching to Commercient SYNC We switched our CRM from TDF to Zoho and needed to migrate the Business System data as well. #### Vendor response Hi Scott, it was a pleasure to integrate your Epicor P21 and Zoho CRM. Feel free to contact us for any upgrades you may require in the future. Thank you for the positive review and your business. Replied August 2019 --- ### Love it! Commercient Sync Salesforce & Sage - Overall rating: 5/5 - Reviewer: Sarah T. - Verified reviewer: Yes - Industry: Machinery - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered As a customer, I found Commercient to be a valuable tool for synchronizing our accounting system, Sage, with Salesforce objects. This feature has significantly streamlined our workflow by eliminating the need for manual entry of pricing details, which has notably increased our productivity by 32% across all teams at Shepherd. I would like to especially acknowledge the commendable support we received from Beatríz González, who was consistently helpful throughout our project. While there can be challenges in the initial stages of implementation, the overall business growth and team dynamic improvements we've seen with Commercient make it a worthwhile choice for any company seeking to enhance their operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As a customer, I found Commercient to be a valuable tool for synchronizing our accounting system, Sage, with Salesforce objects. #### Cons The thing I like least is using the portal for absolutely everything and not being able to reply to emails in my email. The sync implementation process takes a bit of time. --- ### Sage Hubspot Sync - Overall rating: 5/5 - Reviewer: Chris R. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered I was looking for a way to sync our custom quoting from Sage into our Hubspot CRM, and Commercient made that possible, enabling us to track closure rates and enhance our follow-up process. I was particularly impressed with the dedication and assistance from [sensitive content hidden]. While the onboarding does take some time, it ensures a flawless sync and a top-notch experience in the end. If there's ever an issue, a prompt notification is sent and their team is ready to resolve it swiftly. I would definitely recommend Commercient for their excellent service and results. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The final product performs flawlessly and customer service was incredible and always there to support me. #### Cons The onboarding process is a little long and tedious but effective to get us to the finish line. Worth the struggle. --- ### Amazing Team at Commercient - Overall rating: 5/5 - Reviewer: Bruce P. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered [sensitive content hidden] are amzing. These people know their stuff. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My experience in working with Commercient has been outstanding. The team there really went the extra mile in dealing with my ERP data and its unique structure. #### Cons I found that learning their portal took some doing. #### Vendor response Thank you so much for the wonderful review, Bruce! Our team has loved getting to know your business. Replied December 2024 --- ### Integrating Salesforce + Sage = More visibility and more selling - Overall rating: 5/5 - Reviewer: Luke S. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered For the most part, the Commercient sync is entirely hands-free and required very little effort from our business. Any technical issues or requests that we have are handled quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Commercient is extremely professional and thorough in the work they do. We have been customers for over a decade and have always experienced top-tier service and support. #### Cons Fourteen years ago, we integrated Sage + Salesforce, but we did not choose to utilize the native Salesforce "Parent/Child relationships" between our Salesforce custom objects. This is something we wish we implemented from the very beginning - it allows for sharing permissions to be applied at the record level based on owner. At this point, it would be a major overhaul to implement that parent/child relationship. --- ### Great experience! - Overall rating: 5/5 - Reviewer: Yinia T. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered It's been a great experience working with Commercient to sync our QB data with Salesforce. They are very helpful when small issues arise and they are extremely proactive with maintaining our sync accurate and error free. We've been working with Commercient for a few years now and we look forward to continue to use their services. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They were very helpful during the setup and always available to answer questions. #### Cons The initial setup was a bit cumbersome and tedious but manageable. --- ### Effortless dependable Sync - Overall rating: 5/5 - Reviewer: Johan K. - Verified reviewer: Yes - Industry: Warehousing - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our implementation runs in the background, essentially it synchronizes our Syspro warehouse data, with our Salesforce CRM.This allows my sales staff to have up to date stock and pricing information at their finger tips at all times.It is a real time saver and helps our organization to come across as more professional and efficient than our competitors. #### Cons I feel the service is not necessarily priced right for the amount of data we need to Sync, but I understand that there are features that we are not using. --- ### Excellent Support - Overall rating: 5/5 - Reviewer: Leo L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered Excellent #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Commercient was very supportive both during and after our implementation. Highly recommended. #### Cons Cost although it was a must so we had to pay. --- ### Commercient Sync - Overall rating: 5/5 - Reviewer: Heather Z. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered We have had a great experience from set up to daily use with Commercient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our company benefits greatly from the efficient and accurate transfer of data into Syspro. #### Cons We do not have any current issues with Commercients functionality --- ### Duplication errors between CRM and ERP - Overall rating: 5/5 - Reviewer: Jillian P. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered Had a issue with Duplication matching and [sensitive content hidden] in Customer Service took the time to guide and show me the correct way to fix the problems. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of implantation and customer service #### Cons Support Documents don't always help with the problems. --- ### Commercient Sync - Overall rating: 5/5 - Reviewer: Gary P. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered I have been very impressed with the level of professionalism and their continuous outreach to make sure things are working as we expect. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros To be honest, I don't deal much with the physical software but the fact that their sync tool does what it does reliably and at the times it is scheduled makes my life a whole lot easier. #### Cons I can't think of any real drawbacks to the system. It has performed reliably since the day we employed the tool. #### Reasons for choosing Commercient SYNC This was recommended to us through our third party developer for our Salesforce instance. Having no experience in this realm we relied on our consultants experience and, to date, have not been disappointed --- ### Great Value - ERP Integration - Overall rating: 4/5 - Reviewer: Scott G. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered Overall experience is A- #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It integrates the accounting ledger of our ERP system to Salesforce #### Cons High cost for live sync is a lot for our small company --- ### Commercient SYNC Integration - Overall rating: 5/5 - Reviewer: Erin A. - Verified reviewer: Yes - Industry: Building Materials - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered The Commercient SYNC is one of the best business decisions we could have made for being able to migrate inventory data between our ERP software and our CRM. The level of efficiency we realize by maintaining just one database and having real and accurate detail in CRM is priceless. For those that elect to partner with Commercient will realize the hidden benefit they bring... Service after the Sale. If there is any data irregularity realized within our SYNC, they proactively reach out and schedule a maintenance session to resolve the situation, always within a few hours. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, consistency. #### Cons We have not had any issues with the SYNC software. --- ### Thank you Commercient! - Overall rating: 5/5 - Reviewer: Taylor B. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Daniel and his team were great to work with - it works as expected! #### Cons It was a bit expensive but seems to be very fair compared to the market price. We would use Commercient again! --- ### Perfect Solution to Sync Sage X3 with Salesforce - Overall rating: 5/5 - Reviewer: Cameron D. - Verified reviewer: Yes - Industry: Packaging and Containers - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered Perfect integration solution and superior customer service #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use the Commercient app to Sync Sage X3 to Salesforce. With a highly customized ERP system we were uncertain if we could realize the full potential of Salesforce. The Commercient team proved us wrong. Whilst there have been some challenges in the initial setup, the Commercient team have been responsive, solutions focused and their attention to detail is second to none. From syncing custom fields and creating custom objects in Salesforce the Commercient team have been able to provide the perfect solutions for data transfer. As we increase our use of Salesforce, we will continue to rely on Commercient for our integration needs. #### Cons Have experienced any negativity in relation to the software --- ### Synchronization - Overall rating: 4/5 - Reviewer: Jennifer A. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered We use Commercient to Sync our Sage 50 accounts to Salesforce which enables Salesforce to run in real time enabling our Production team to keep a close eye on project costs recorded in Sage. We have recently enabled phase 2 which is still under development, we are looking forward to the benefits this will bring once up and running. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ease of how it sync's in the background #### Cons Updates in the accounts software mean the sync no longer works and requires upgrading #### Vendor response Hey Jennifer, Thank you for taking the time to leave us a review! We would love the chance to earn that last star. Thank you for taking the time to participate in a case study: https://www.commercient.com/true-staging-success-story/ Replied June 2020 --- ### Excellent deliverables - Overall rating: 5/5 - Reviewer: Todd B. - Verified reviewer: Yes - Industry: Chemicals - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered Very professional and delivered on everything we needed. Commercient was responsive and collaborative. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Seemless and reliable integration from our ERP (ProcessPro) to Salesforce. #### Cons The initial interaction with Commercient was a little rocky, but it was ultimately resolved. The integration itself was excellent. #### Reasons for choosing Commercient SYNC recommended via web search #### Vendor response Hey Todd, thank you for your business and your five-star review! We are so happy to hear you now have seamless integration for ProcessPro and Salesforce. We appreciate the feedback and are working hard on our onboarding experience. We are happy to know ultimately you ended up with an excellent integration! Replied August 2020 --- ### Commercient really came through for us. - Overall rating: 5/5 - Reviewer: Leslie S. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered Having Commercient handle the sync of our data between our CRM software Zendesk Sell and Sage ERM has helped us to be more efficient in tracking and managing our customers and leads. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We enjoy not having the need to enter duplicate data in two software platforms #### Cons It did take some time to work out precisely what kind of syncing frequency we needed but reps accepted our feedback and came up with solutions to resolved these problems quickly. #### Vendor response Hey Leslie, Thank you so much for the review! Replied December 2018 ## More reviews [Next reviews](https://www.softwareadvice.com/bi/commercient-sync-profile/reviews/?page=2) --- Commercient SYNC Reviews, Pros and Cons - 2026 Software Advice