About ConnectPointz

ConnectPointz is an electronic data interchange (EDI) software designed to help businesses of all sizes manage orders, inventory, shipping and billing processes. Administrators can acquire, validate and translate compliant data and map transactions across sales orders.

The platform enables managers to create promotional offers, receive reminders regarding due collections and gain visibility across trading partners in real-time. ConnectPointz allows teams to share order details with eCommerce stores and send invoices to customers. Additionally, supervisors can collaborate with team members to evaluate capital requirements, create budgets and manage cash flows on a unified interface.

ConnectPointz offers an application programming interface (API), which let...


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32 Reviews of ConnectPointz

Average User Ratings

Overall

4.68 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(24)

24

4 stars

(4)

4

3 stars

(3)

3

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 32 results

April 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2019

Great low maintenance EDI service

ConnectPointz solved the issue of passing orders to our vendor in a much more direct and automated way. previously we were downloading orders from Shopify and transferring them to an order spreadsheet that then was emailed to a vendor rep who might get to it right away or later in the day, or sometimes, miss it entirely. with ConnectPointz our orders are taken directly from Shopify and then sent directly to the Vendor EDI system for much faster processing and shipping

Pros

Once it is set up there is very little maintenance required for it to run efficiently. it is easily customized from fully automatic to semi automatic process flow, especially if orders need a last check before being sent to the fulfillment center. Also orders can be entered manually directly in the portal which is especially useful for exchanges

Cons

the only thing missing that I would love to see added in the future is a means to upload products into the Portal via spreadsheet instead of having to create a spreadsheet and send it to the ActData team to update. The only way currently to add products in the portal is one variant at a time

February 2021

Patrick from Lusso Brands International

Company Size: 2-10 employees

Industry: Consumer Goods

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Excellent First Impressions

We can now connect with all of our retailers and sales channels through 1 provider. We can also connect to our 3pl and inventory software and the process is simple and cheap. Excellent service and setup

Pros

We have been using the software for only a few months but the ease of use compared to previous providers makes it well worth the small amount of trouble it was to make the switch

Cons

At this stage, I have found only 1 small issue and that was in processing a manual order but the support team have fixed this quickly and efficiently and that service far outweighed the small issue to begin with

Reasons for Choosing ConnectPointz

Cheaper and after speaking to Connect Pointz sales team it seemed it offered a much better option all around

Reasons for Switching to ConnectPointz

Issues with use and did not offer everything we required

April 2019

Ralph from Trendtex Fabrics LTD

Company Size: 11-50 employees

Industry: Apparel & Fashion

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

2.0

Functionality

2.0

April 2019

ConnectPointz Review

Adequate - it serves the purpose of being in compliance with the EDI requirements for our customer.

Pros

Generates ASN for every order to be in compliance with the customer EDI requiremtns.

Cons

Complicated to use. There is no formal training on the use of the software - only phone instructions. Transmission of the ASN and related files to the customer is delayed, due to the time differences. The software has too many redundant inputs (i.e. delivery date has to be inputted twice on the same page). No answer to emails sent thru the system.

Response from ACT Data Services

Replied December 2020

Thank you for your feedback, Ralph! We've been working hard on the new and improved ConnectPointz iPaaS interface! Ver 2.0 now includes easy assistance wizards, detailed self-help Q&A, and videos! From the sounds of it, you may not be taking full advantage of our automation tools. Let's connect to see what we can do to make your experience with ConnectPointz iPaaS better, frank@actdata.com. Talk soon!

January 2021

SHIRLEY from Source Global Enterprises inc

Company Size: 11-50 employees

Industry: Consumer Goods

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

ConnectPointz User

Has help us tremendously with continuing our business with Vendors

Pros

Easy to use. No problem with parameters to meet our needs

Cons

Minor problem with comparability at first

Reasons for Choosing ConnectPointz

Came highly recommended by our Vendor support team

Reasons for Switching to ConnectPointz

No longer supported by Verizon

November 2020

Nathan from Gordon Companies Inc

Company Size: 201-500 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

We've used them all, and they are the best!

The onboarding process was simple. Their ConnectPointz platform included an ecosystem of already configured systems and applications. This made integrating our accounting software, order management applications, and catalog tools with the ConnectPontz platform simple. Then, connecting these systems to our sales channels and vendors was all taken care of by the A C T data team, and fast. They also took the time to understand all the nuances with each account and built custom workflows to accommodate each of them.

Pros

By leveraging their ConnectPointz platform and automation services, we no longer had to manually enter orders or download shipping labels and custom packing slips. All order updates, like tracking and cancellations, were now communicated, automatically, in almost realtime with our customers. Even our inventory was now synced and updated regularly with every sales channel.

Cons

I can't say a bad thing about this company.

Reasons for Choosing ConnectPointz

We evaluated a handful of integration providers. Based on their cost-effectiveness and capabilities, we partnered with ConnectPointz.

Reasons for Switching to ConnectPointz

We were using a "leading" EDI provider and grew tired of the constant upfront fees they would charge to onboard new sales channels.