ConnectPointz Software
About ConnectPointz
ConnectPointz is an electronic data interchange (EDI) software designed to help businesses of all sizes manage orders, inventory, shipping and billing processes. Administrators can acquire, validate and translate compliant data and map transactions across sales orders.
The platform enables managers to create promotional offers, receive reminders regarding due collections and gain visibility across trading partners in real-time. ConnectPointz allows teams to share order details with eCommerce stores and send invoices to customers. Additionally, supervisors can collaborate with team members to evaluate capital requirements, create budgets and manage cash flows on a unified interface.
ConnectPointz offers an application programming interface (API), which lets businesses ...
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ConnectPointz order management
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ConnectPointz User Reviews
OVERALL RATING
Showing 1 - 5 of 40 reviews
Mac
Verified reviewer
Company size: 11-50 employees
Industry: Consumer Goods
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
May 2021
EDI Software for Food Startups that Works!
We are streamlining our Purchase Order reception process and having it all in one central, easy to use location has tremendously benefitted our team and efficiency. In fact, we saw a tremendous painpoint when we had to switch our vendor # from a large customer due to a company name update and we began getting orders in manually through email again, ACT Data/Connectpointz really helped us be more efficient and reduce workflow when confirming order flow.
Pros
Easy to setup, use, and came recommended by Target. Very happy with the value for $, it came in far cheaper than competitors and the support team has been excellent.
Cons
Like any new software there was an integration period and delay with launch of any new customer. Connectpointz makes it easy to load up and in.
Reasons for choosing ConnectPointz
recommended by customer (Target), great price, awesome team and smooth/quick onboarding. Worked with all major and minor customers.
Patrick
Company size: 2-10 employees
Industry: Consumer Goods
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
February 2021
Excellent First Impressions
We can now connect with all of our retailers and sales channels through 1 provider. We can also connect to our 3pl and inventory software and the process is simple and cheap. Excellent service and setup
Pros
We have been using the software for only a few months but the ease of use compared to previous providers makes it well worth the small amount of trouble it was to make the switch
Cons
At this stage, I have found only 1 small issue and that was in processing a manual order but the support team have fixed this quickly and efficiently and that service far outweighed the small issue to begin with
Reasons for choosing ConnectPointz
Cheaper and after speaking to Connect Pointz sales team it seemed it offered a much better option all around
Reasons for switching to ConnectPointz
Issues with use and did not offer everything we required
Pardeep
Company size: 501-1,000 employees
Industry: Transportation/Trucking/Railroad
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2022
Great company to work with
One of the best EDI solutions provider in the market. Their pricing is reasonable and customer service is top notch.
Pros
EDI Integration Solutions: Easy to setup and great customer service team FTP Integration Solutions: Easy to setup and great customer service team
Cons
Have been using their services for 2+ years and havent had any bad experience till now.
Ralph
Company size: 11-50 employees
Industry: Apparel & Fashion
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2019
ConnectPointz Review
Adequate - it serves the purpose of being in compliance with the EDI requirements for our customer.
Pros
Generates ASN for every order to be in compliance with the customer EDI requiremtns.
Cons
Complicated to use. There is no formal training on the use of the software - only phone instructions. Transmission of the ASN and related files to the customer is delayed, due to the time differences. The software has too many redundant inputs (i.e. delivery date has to be inputted twice on the same page). No answer to emails sent thru the system.
Response from ACT Data Services
Thank you for your feedback, Ralph! We've been working hard on the new and improved ConnectPointz iPaaS interface! Ver 2.0 now includes easy assistance wizards, detailed self-help Q&A, and videos! From the sounds of it, you may not be taking full advantage of our automation tools. Let's connect to see what we can do to make your experience with ConnectPointz iPaaS better, frank@actdata.com. Talk soon!
Replied December 2020
Tiffany
Company size: 11-50 employees
Industry: Warehousing
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
February 2022
We love this system
We are a 3PL, so we have multiple clients that use ConnectPointz, it is great to have it all in one place.
Pros
Super easy to use! Very user friendly, which is great!
Cons
None right now, we have used this for years and you cannot beat this system
