ConnectPointz Software

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Find out more:

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About ConnectPointz

ConnectPointz is an electronic data interchange (EDI) software designed to help businesses of all sizes manage orders, inventory, shipping and billing processes. Administrators can acquire, validate and translate compliant data and map transactions across sales orders. The platform enables managers to create promotional offers, receive reminders regarding due collections and gain visibility across trading partners in real-time. ConnectPointz allows teams to share order details with eCommerce stores and send invoices to customers. Additionally, supervisors can collaborate with team members to evaluate capital requirements, create budgets and manage cash flows on a unified interface. ConnectPointz offers an application programming interface (API), which lets businesses ...
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ConnectPointz order management

ConnectPointz User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 40 reviews

Mac

Verified reviewer

Company size: 11-50 employees

Industry: Consumer Goods

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2021

EDI Software for Food Startups that Works!

We are streamlining our Purchase Order reception process and having it all in one central, easy to use location has tremendously benefitted our team and efficiency. In fact, we saw a tremendous painpoint when we had to switch our vendor # from a large customer due to a company name update and we began getting orders in manually through email again, ACT Data/Connectpointz really helped us be more efficient and reduce workflow when confirming order flow.

Pros

Easy to setup, use, and came recommended by Target. Very happy with the value for $, it came in far cheaper than competitors and the support team has been excellent.

Cons

Like any new software there was an integration period and delay with launch of any new customer. Connectpointz makes it easy to load up and in.

Reasons for choosing ConnectPointz

recommended by customer (Target), great price, awesome team and smooth/quick onboarding. Worked with all major and minor customers.

Patrick

Company size: 2-10 employees

Industry: Consumer Goods

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2021

Excellent First Impressions

We can now connect with all of our retailers and sales channels through 1 provider. We can also connect to our 3pl and inventory software and the process is simple and cheap. Excellent service and setup

Pros

We have been using the software for only a few months but the ease of use compared to previous providers makes it well worth the small amount of trouble it was to make the switch

Cons

At this stage, I have found only 1 small issue and that was in processing a manual order but the support team have fixed this quickly and efficiently and that service far outweighed the small issue to begin with

Reasons for choosing ConnectPointz

Cheaper and after speaking to Connect Pointz sales team it seemed it offered a much better option all around

Reasons for switching to ConnectPointz

Issues with use and did not offer everything we required

Pardeep

Company size: 501-1,000 employees

Industry: Transportation/Trucking/Railroad

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2022

Great company to work with

One of the best EDI solutions provider in the market. Their pricing is reasonable and customer service is top notch.

Pros

EDI Integration Solutions: Easy to setup and great customer service team FTP Integration Solutions: Easy to setup and great customer service team

Cons

Have been using their services for 2+ years and havent had any bad experience till now.

Ralph

Company size: 11-50 employees

Industry: Apparel & Fashion

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
2

Value for money

out of 5
2

Customer support

out of 5
2

Functionality

out of 5

April 2019

ConnectPointz Review

Adequate - it serves the purpose of being in compliance with the EDI requirements for our customer.

Pros

Generates ASN for every order to be in compliance with the customer EDI requiremtns.

Cons

Complicated to use. There is no formal training on the use of the software - only phone instructions. Transmission of the ASN and related files to the customer is delayed, due to the time differences. The software has too many redundant inputs (i.e. delivery date has to be inputted twice on the same page). No answer to emails sent thru the system.

Response from ACT Data Services

Thank you for your feedback, Ralph! We've been working hard on the new and improved ConnectPointz iPaaS interface! Ver 2.0 now includes easy assistance wizards, detailed self-help Q&A, and videos! From the sounds of it, you may not be taking full advantage of our automation tools. Let's connect to see what we can do to make your experience with ConnectPointz iPaaS better, frank@actdata.com. Talk soon!

Replied December 2020

Tiffany

Company size: 11-50 employees

Industry: Warehousing

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2022

We love this system

We are a 3PL, so we have multiple clients that use ConnectPointz, it is great to have it all in one place.

Pros

Super easy to use! Very user friendly, which is great!

Cons

None right now, we have used this for years and you cannot beat this system

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