We are streamlining our Purchase Order reception process and having it all in one central, easy to use location has tremendously benefitted our team and efficiency. In fact, we saw a tremendous painpoint when we had to switch our vendor # from a large customer due to a company name update and we began getting orders in manually through email again, ACT Data/Connectpointz really helped us be more efficient and reduce workflow when confirming order flow.

Easy to setup, use, and came recommended by Target. Very happy with the value for $, it came in far cheaper than competitors and the support team has been excellent.

Like any new software there was an integration period and delay with launch of any new customer. Connectpointz makes it easy to load up and in.

Fantastic, it's like having another 3 people on our team and takes all the manual work out of the process. Improves efficiency. Thank you[sensitive content hidden] and team for doing a good job and going above and beyond. These guys will work on Sunday afternoon when in crisis mode.

The customer service and the prompt response to fix ANYTHING and EVERYTHING. They help with the smallest details. I asked them to create a toggle function so we can switch from order to order quickly and it was done within the week. When we're in the busy season we cannot afford to stall on orders and tech issues, they are right there to help. They take a sophisticated process and make it easy to use. The language in the software simple and to the point and wont confuse you.

Nothing really, its really simple and straight forward.

From the very beginning their team was very responsive and helpful. They did a great job in helping us get up and running.

We no longer had to manually enter orders or download shipping labels and custom packing slips. We can connect with all of retail partners in one place.

Making the switch from another provider was a little cumbersome, however the team made it as painless as possible.

Adequate - it serves the purpose of being in compliance with the EDI requirements for our customer.

Generates ASN for every order to be in compliance with the customer EDI requiremtns.

Complicated to use. There is no formal training on the use of the software - only phone instructions. Transmission of the ASN and related files to the customer is delayed, due to the time differences. The software has too many redundant inputs (i.e. delivery date has to be inputted twice on the same page). No answer to emails sent thru the system.

We have really enjoyed this experience and will continue using.

We avoided EDI compliance for a lot of years. Connect points made it easy.

Not much. the ongoing cost monthly needs to make sure it is covered by the revenue channel.

We can now connect with all of our retailers and sales channels through 1 provider. We can also connect to our 3pl and inventory software and the process is simple and cheap. Excellent service and setup

We have been using the software for only a few months but the ease of use compared to previous providers makes it well worth the small amount of trouble it was to make the switch

At this stage, I have found only 1 small issue and that was in processing a manual order but the support team have fixed this quickly and efficiently and that service far outweighed the small issue to begin with

Has help us tremendously with continuing our business with Vendors

Easy to use. No problem with parameters to meet our needs

Minor problem with comparability at first

The onboarding process was simple. Their ConnectPointz platform included an ecosystem of already configured systems and applications. This made integrating our accounting software, order management applications, and catalog tools with the ConnectPontz platform simple. Then, connecting these systems to our sales channels and vendors was all taken care of by the A C T data team, and fast. They also took the time to understand all the nuances with each account and built custom workflows to accommodate each of them.

By leveraging their ConnectPointz platform and automation services, we no longer had to manually enter orders or download shipping labels and custom packing slips. All order updates, like tracking and cancellations, were now communicated, automatically, in almost realtime with our customers. Even our inventory was now synced and updated regularly with every sales channel.

I can't say a bad thing about this company.

ConnectPointz solved the issue of passing orders to our vendor in a much more direct and automated way. previously we were downloading orders from Shopify and transferring them to an order spreadsheet that then was emailed to a vendor rep who might get to it right away or later in the day, or sometimes, miss it entirely. with ConnectPointz our orders are taken directly from Shopify and then sent directly to the Vendor EDI system for much faster processing and shipping

Once it is set up there is very little maintenance required for it to run efficiently. it is easily customized from fully automatic to semi automatic process flow, especially if orders need a last check before being sent to the fulfillment center. Also orders can be entered manually directly in the portal which is especially useful for exchanges

the only thing missing that I would love to see added in the future is a means to upload products into the Portal via spreadsheet instead of having to create a spreadsheet and send it to the ActData team to update. The only way currently to add products in the portal is one variant at a time

Overall, ConnectPointz is a solid solution. The support team is top notch.

ACT's expertise and agility to support any integration project is unmatched. ConnectPointz is the UI which is fairly easy to use and continues to improve.

Error reporting could be improved. Unless you reconcile you may not know transactions are stuck for bad data. Setting up meaningful notifications of the transactions that cannot process requires support.

Easy to use, readily available software.

Transition time from previous EDI system.

Love it! Everyone is so helpful.

We have used a lot of different EDI platforms but I finally found the one - ConnectPointz that is actually the easiest in use without sacrafising on the functionality. I love that it's really easy to use and it's more easier to get in touch with an actual person and get help with if you have troubles with something.

Please be aware to update your contact information on time otherwise it will lead to delays.

One of the best EDI solutions provider in the market. Their pricing is reasonable and customer service is top notch.

EDI Integration Solutions: Easy to setup and great customer service team FTP Integration Solutions: Easy to setup and great customer service team

Have been using their services for 2+ years and havent had any bad experience till now.

We are a 3PL, so we have multiple clients that use ConnectPointz, it is great to have it all in one place.

Super easy to use! Very user friendly, which is great!

None right now, we have used this for years and you cannot beat this system

I order my labels, invoicing and shipping through Connect Pointz. It also helps with my website orders

This software saves me time. It is also more accurate than my previous system.

I really don't have any cons. ConnectPointz fulfilled my needs.

Wonderful experience, highly recommend

Ease of use, great support. The team is outstanding

No Canadian office, otherwise really no issues

Connects to any marketplace that I choose

Have to pay a small fee on every order that comes in.

I love how simple it is to use and the price point is perfect for our small business.

It is a bit of an inconvenience that it doesn't sync with my quickbooks, essentially entering in an invoice twice, but other than that, works great!

Turn times, reducing personnel for tedious tasks, inventory management and simplified performance and tracking.

Great support. Few or no issues. Quick turnaround for adding new companies. Seamless interface.

That more of my customers aren't at the point of integrating yet.

It has been an easy transition with the help of our EDI ACT Data! [SENSITIVE CONTENT] are so knowledgeable and always there to help.

Product is easy to use and works best when cutting and packing what we have in stock on each individual order to great the correct case pack for each item we offer.

It works wonderfully for our company as is!

it gets the job done, but would prefer something easier to use, or at the very least a better explanation on how to use....not just in terms of basic processes but how to efficiently process items

Clean interface (visually), relatively fast loading pages

Not intuitive, working with the program flows like something from the mid-90s, generally not very user friendly which is only emphasized by very poor training/instructions/user manual

the website is easy to use and very efficient of processing orders. Support is quick too if any issues are up. Would recommend this highly.

So far so good. Sometimes during weekends, the website would switch to cloud, just need to manually change the cloud to alpha, then t goes back to normal screen.

Production Activity and Remittance Advise

Email sometimes misses reports, but can email for needed information

Easy to use and implement, very efficient

i would add a live customer service option like through a chat

Customer service is professional, courteous and patient. I called multiple times and they were always available and ready to help.

Generating carton labels is very useful. I also like the ease of invoicing customers through this.

I haven't found anything that is not to my liking as yet.