We are streamlining our Purchase Order reception process and having it all in one central, easy to use location has tremendously benefitted our team and efficiency. In fact, we saw a tremendous painpoint when we had to switch our vendor # from a large customer due to a company name update and we began getting orders in manually through email again, ACT Data/Connectpointz really helped us be more efficient and reduce workflow when confirming order flow.

Easy to setup, use, and came recommended by Target. Very happy with the value for $, it came in far cheaper than competitors and the support team has been excellent.

Like any new software there was an integration period and delay with launch of any new customer. Connectpointz makes it easy to load up and in.

Fantastic, it's like having another 3 people on our team and takes all the manual work out of the process. Improves efficiency. Thank you[sensitive content hidden] and team for doing a good job and going above and beyond. These guys will work on Sunday afternoon when in crisis mode.

The customer service and the prompt response to fix ANYTHING and EVERYTHING. They help with the smallest details. I asked them to create a toggle function so we can switch from order to order quickly and it was done within the week. When we're in the busy season we cannot afford to stall on orders and tech issues, they are right there to help. They take a sophisticated process and make it easy to use. The language in the software simple and to the point and wont confuse you.

Nothing really, its really simple and straight forward.

From the very beginning their team was very responsive and helpful. They did a great job in helping us get up and running.

We no longer had to manually enter orders or download shipping labels and custom packing slips. We can connect with all of retail partners in one place.

Making the switch from another provider was a little cumbersome, however the team made it as painless as possible.

Adequate - it serves the purpose of being in compliance with the EDI requirements for our customer.

Generates ASN for every order to be in compliance with the customer EDI requiremtns.

Complicated to use. There is no formal training on the use of the software - only phone instructions. Transmission of the ASN and related files to the customer is delayed, due to the time differences. The software has too many redundant inputs (i.e. delivery date has to be inputted twice on the same page). No answer to emails sent thru the system.

We have really enjoyed this experience and will continue using.

We avoided EDI compliance for a lot of years. Connect points made it easy.

Not much. the ongoing cost monthly needs to make sure it is covered by the revenue channel.