Connex For QuickBooks
About Connex For QuickBooks
Connex For QuickBooks Pricing
Our pricing is $599/month or $499/month billed annually. Includes: - 36,000 transactions per year (more transaction available with purchase) -Automated accounting and order management with QuickBooks -Automated reconciliation -Onboarding & additional screensharing support
Starting price:
$4,788.00 per year
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Connex For QuickBooks
1 - 5 of 55 Reviews
Melissa
Non-Profit Organization Management, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Better than the Rest!
Overall, Connex was fairly easy to set up. It took some trial and error to ensure the orders were coming into QuickBooks properly, but once we got it right, it was set it and forget it! Their customer service is helpful and accessible.
PROSWhat I like most about Connex is that it is reliable. Each week, we manually sync our orders from Big Commerce into QuickBooks. We rarely have an issue, and if we do, it's usually because we forgot to enter a new product in Quickbooks for Connex to be able to find it.
CONSSometimes the error codes aren't clear so we have to contact Connex for help. Each time we do, they are helpful and get us back on track quickly.
Reason for choosing Connex For QuickBooks
N/A
Reasons for switching to Connex For QuickBooks
Webgility was clunky and their support was is in another country. At times it was hard to understand the support person due to their heavy accent. The sync didn't always work and we spent a lot of time trying to get it working properly. with a staff of just 6 people and outsourced accounting, we didn't have time to keep managing it. Glad to have found Connex.
Cheryl
E-Learning, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Integrates our outdated shopping cart to QBO
Connex has worked with us to keep our costs in line with our usage. Which has been extremely helpful, since we have not found any other product supporting 1shoppingcart.
PROSSaves on labor cost for data entry. Import works well with easy to adjust mapping of item lists.
CONSCosts keep going up. Our name list is individual names, sometimes our clients enter sales with a middle initial that throws off the name matching in the import. I can merge the names in QBO, but the duplicate is never really deleted from the QBO customer list.
Reason for choosing Connex For QuickBooks
Transaction Pro was not intuitive enough. It took too much manual intervention to prep the mapping, and we have too many pricing and packing nuances that make it inefficient.
Vendor Response
Thank you for the review Cheryl. We are very happy to hear that Connex is working well for you and saves you on your labor costs!
Replied June 2022
Paul
Machinery, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2023
Do not waste your time with Connex. Terrible customer service.
Do not waste your time with this vendor. I promise it will be the worst customer service experience you have had with a software company (and we all know the bar is very low). I used their software for 2 years and ultimately they disconnected my account when they could not resolve the synce problems we were having. Just absolutely terrible. How about fixing your software? Try Webgility.
PROSI actually spoke with someone at Connex only two (2) times: Sales demo and Install. After that, when they had issues, they would not answer the phone or emails. They have the WORST customer service in the world. Absolutely terrible communication and follow-up.
CONSThe biggest "miss" is that they have no customer support. Only an occasional email after the "help" ticket is created. I would give them a negative score if that was possible. Do not waste your
Mark
Consumer Goods, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Your search has completed - there is simply nothing better than Connex
Connex has earned the position as a strategic and integral part of our software operations.
PROSThe feature set is robust and complete for automating Quickbooks with major store hosts, major shipping platforms and major marketplaces (like all flavors of Amazon). The setup is logically laid out; they'll help you with it during onboarding, but honestly I was able to figure out most of it on my own. They are continually working on improvements and their support is responsive. Honestly I've used 2 other similar platforms and reviewed at least 3 others - this one has non of the limitations or sticker shock of the others, runs quickly and automated. We are mostly in set-it / forget-it mode (the BEST kind of software).
CONSThe old user interface was less of a dashboard and more of an menu list. The new user interface, however, looks superb!
Reason for choosing Connex For QuickBooks
Outrageously expensive, not as function rich. Might have had a better UI but functionally there were too many limitations.
Reasons for switching to Connex For QuickBooks
T-Hub had to interface directly with the store and did not fully support Amazon. This required hand jamming amazon orders into our store just to get them to ship and come to quickbooks. We shifted our shipping system to Shipstation so multiple stores/marketplaces could be handled equivalently and T-Hub did not support it. Entriwise is a good platform for Amazon transactions but is limited to Amazon and their daily automation needed too much babysitting.
Conrad
Consumer Goods, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Saved our company thousands of hours!
Overall, Connex has saved our company thousands of hours and we wouldn't be able to survive without it! The software pays for itself since we were manually processing all our website and Amazon orders into Quickbooks. Now with it automated, we no longer have any accounting errors! I highly recommend this for anyone who does a large number of Amazon or Shopify orders! 100% worth every penny!
PROSConnex took Breeo from manually processing our Amazon and Shopify website orders to automatically doing it! This has saved us thousands of man-hours this year alone! Connex pays for itself and we wouldn't be able to survive without it. We use Quickbooks desktop for our accounting service and sync daily!
CONSOnce you have it all set up and running it's perfect, however, it can be a little tricky getting it set up and making sure orders are getting processed correctly. The onboarding process was smooth and just had to make minor tweaks after.
Reason for choosing Connex For QuickBooks
The price was great!