CoolaData
About CoolaData

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Most Helpful Reviews for CoolaData
10 Reviews
Oğuz
Computer Games, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Amazing Insights with CoolaData
Overall, CoolaData has been a great experience for our team. The insights gained have been invaluable, and we have been able to make better decisions based on the data.
PROSCoolaData is an incredible tool for gaining greater insights into customer behaviour and business performance. The vast range of data visualizations available make it easy to develop meaningful reports and dashboards. The user-friendly interface makes it easy to navigate, and the customer support is top-notch.
CONSCoolaData can be a bit pricey for smaller companies, and the data loading process could be improved. Additionally, the range of integrations available could be expanded.
Ronnie
Computer Software, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2017
Excellent customer support, smooth onboarding and we started getting valuable insights immediately.
We were trying to build a BI platform over BigQuery, which is a great platform but still requires a lot of management and this took much longer than we wanted just to get off the ground. Working with CoolaData allowed us to get up and running very quickly and start gaining insights and implement BI related features for our customers. I'm especially happy with the modular, layered design of the system, allowing us to quickly build and embed reports and dashboards using wizards, but also allowing us to customize the underlying SQL or rewrite it from scratch when we need more control.
PROSThe onboarding was very simple and quick. Took us an hour to first event on the system and less than 2 weeks to full integration with our system in production for both internal and external uses. The customer success team was extremely helpful throughout this process - both their availability and technical ability were excellent. This allowed us to quickly resolve issues and question during the integration and going forward.
CONSThe documentation is a bit sparse, but since customer success was so helpful this was not much of an issue.
Andrea
E-Learning, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2017
I use Cooladata to investigate how our company's clients behave in using our application
Better understanding of user behaviour
PROSThe speed of response, the ability to integrate different sources of data, and the Cooladata Customer Support.
CONSNot easy to use for those who don't have a basic knowledge of the CQL language in order to take full advantage of the platform's potential.
Guy
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2017
Great service one stop shop for all our Big Data analytics
fast integration everything is in one place good performance for quires which runs over hundreds of millions rows great team! helping with any issue or request with real personal touch
CONSwould love to see more features added into the service such machine learning capabilities for real time decision based on historical data already in the service
Andrew
Gambling & Casinos, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
Excellent UI and customer support....two things you won't get with competitors
Product insight at price point we wouldnt get elsewhere....it scales
PROSUI is v friendly for non SQL type users (+ ability to write raw sql for advanced users), makes it extremely easy to expose super interesting data points we don't get anywher else
CONSOccasional speed of load times, API doesnt provide enough feedback of why things go wrong (better documentation and error codes required for devs)
Thedath
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2017
Cooladata - The coolest BI tool you will ever find
# Great support # CoolaSQL - you don't need to worry about time filtering anymore # Beautiful graphs # Has cohort analysis (lack in most popular BI tools) # Vital integration support (Red-Shift, etc..)
CONSThere should be timezone configuration option in the project. That way, same reports/dashboards in different projects, will show the graphs according to their local time. This option has to be in the graphs embedding also.
Aner
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2017
We are using Cooladata for our internal and external BI uses. Easy to setup, easy to use.
Cooladata initial setup was very fast and easy. We've got a lot of help from their Customer success team, and they handle any issue fast and efficiently. The output from the system is very valuable for us, and using them was much faster and more successful than using BigQuery directly.
CONSGeographic reports are limited to IPs info, and not possible to generate through long-lat info. Also their historical data manipulation should be handled in a more automated way.
Craig
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2017
Best integrated solution for your BI and behavioral analytics needs
Key benefits were costs savings from having one solution for all of our analytics needs.
PROSThe ease and ability to integrate multiple sources of data. We were able to quickly get behavioral insights that we could never achieve with the other tools that we had been using. The cohort analysis capabilities are amazing and easy to use
CONSI would like to see more machine learning capabilities, continued enhancement to reporting options an the UI.
Tsahi
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
Cooladata have an amazing support and a quality easy to use platform
Very easy to use. Great UI. High-Value reports and data crossover They give you a month free to get used to the platform and decide if you want to keep using it.
CONSImplementation time is pretty quick but still, take some time. Takes some time to get used to it. Learn how to use CQL takes some time
Ronnie
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
We use Cooladata to analyze our marketing ROI, our product funnels and much more.
the product is great and Cooladata's customer support is wonderful, we get help in any issue we have and support for every new idea.
PROSIt integrates all types of data, and present a very clear data analysis with it's easy to use dashboards and reports.