CoolaData

RATING:

4.90

(10)

About CoolaData

CoolaData is a cloud-based business intelligence and behavioral analysis solution that assists companies to organize and analyze data for digital markets. The solution serves various industry verticals, including online and mobile gaming, e-commerce, retail and forex companies. The solution helps to unify the data at one place allowing users to monitor customer activity in real-time. The content analysis feature focuses on identifying the target markets, understanding user behavior, examining the data and measuring content performance on the basis of pageviews, number of unique visitors and subscription rates. The administrator panel helps to manage integrations, upload data and event files, schedule reports, handle backups and more. The drop-in report templat...
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CoolaData Reviews

Overall Rating

4.90

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for CoolaData

10 Reviews

Oğuz

Computer Games, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Amazing Insights with CoolaData

Overall, CoolaData has been a great experience for our team. The insights gained have been invaluable, and we have been able to make better decisions based on the data.

PROS

CoolaData is an incredible tool for gaining greater insights into customer behaviour and business performance. The vast range of data visualizations available make it easy to develop meaningful reports and dashboards. The user-friendly interface makes it easy to navigate, and the customer support is top-notch.

CONS

CoolaData can be a bit pricey for smaller companies, and the data loading process could be improved. Additionally, the range of integrations available could be expanded.

Ronnie

Computer Software, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2017

Excellent customer support, smooth onboarding and we started getting valuable insights immediately.

We were trying to build a BI platform over BigQuery, which is a great platform but still requires a lot of management and this took much longer than we wanted just to get off the ground. Working with CoolaData allowed us to get up and running very quickly and start gaining insights and implement BI related features for our customers. I'm especially happy with the modular, layered design of the system, allowing us to quickly build and embed reports and dashboards using wizards, but also allowing us to customize the underlying SQL or rewrite it from scratch when we need more control.

PROS

The onboarding was very simple and quick. Took us an hour to first event on the system and less than 2 weeks to full integration with our system in production for both internal and external uses. The customer success team was extremely helpful throughout this process - both their availability and technical ability were excellent. This allowed us to quickly resolve issues and question during the integration and going forward.

CONS

The documentation is a bit sparse, but since customer success was so helpful this was not much of an issue.

Andrea

E-Learning, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2017

I use Cooladata to investigate how our company's clients behave in using our application

Better understanding of user behaviour

PROS

The speed of response, the ability to integrate different sources of data, and the Cooladata Customer Support.

CONS

Not easy to use for those who don't have a basic knowledge of the CQL language in order to take full advantage of the platform's potential.

Guy

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2017

Great service one stop shop for all our Big Data analytics

PROS

fast integration everything is in one place good performance for quires which runs over hundreds of millions rows great team! helping with any issue or request with real personal touch

CONS

would love to see more features added into the service such machine learning capabilities for real time decision based on historical data already in the service

Andrew

Gambling & Casinos, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2017

Excellent UI and customer support....two things you won't get with competitors

Product insight at price point we wouldnt get elsewhere....it scales

PROS

UI is v friendly for non SQL type users (+ ability to write raw sql for advanced users), makes it extremely easy to expose super interesting data points we don't get anywher else

CONS

Occasional speed of load times, API doesnt provide enough feedback of why things go wrong (better documentation and error codes required for devs)

Thedath

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2017

Cooladata - The coolest BI tool you will ever find

PROS

# Great support # CoolaSQL - you don't need to worry about time filtering anymore # Beautiful graphs # Has cohort analysis (lack in most popular BI tools) # Vital integration support (Red-Shift, etc..)

CONS

There should be timezone configuration option in the project. That way, same reports/dashboards in different projects, will show the graphs according to their local time. This option has to be in the graphs embedding also.

Aner

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2017

We are using Cooladata for our internal and external BI uses. Easy to setup, easy to use.

PROS

Cooladata initial setup was very fast and easy. We've got a lot of help from their Customer success team, and they handle any issue fast and efficiently. The output from the system is very valuable for us, and using them was much faster and more successful than using BigQuery directly.

CONS

Geographic reports are limited to IPs info, and not possible to generate through long-lat info. Also their historical data manipulation should be handled in a more automated way.

Craig

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2017

Best integrated solution for your BI and behavioral analytics needs

Key benefits were costs savings from having one solution for all of our analytics needs.

PROS

The ease and ability to integrate multiple sources of data. We were able to quickly get behavioral insights that we could never achieve with the other tools that we had been using. The cohort analysis capabilities are amazing and easy to use

CONS

I would like to see more machine learning capabilities, continued enhancement to reporting options an the UI.

Tsahi

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

Cooladata have an amazing support and a quality easy to use platform

PROS

Very easy to use. Great UI. High-Value reports and data crossover They give you a month free to get used to the platform and decide if you want to keep using it.

CONS

Implementation time is pretty quick but still, take some time. Takes some time to get used to it. Learn how to use CQL takes some time

Ronnie

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

We use Cooladata to analyze our marketing ROI, our product funnels and much more.

the product is great and Cooladata's customer support is wonderful, we get help in any issue we have and support for every new idea.

PROS

It integrates all types of data, and present a very clear data analysis with it's easy to use dashboards and reports.