All Luzmo Reviews

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User Profile

Bart

Verified reviewer

Market Research, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

The secure & robust custom dashboarding solution

Very satisfied as everything runs smooth: from onboarding to usage. Our own customers (who have access to the embedded dashboards) are happy and provide positive feedback about the looks & clarity. All - or at least most of the - merits go to cumulio.

PROS

1) Simplicity Cumul.io offers a simple workflow offering only two views: datasets - where you add or alter the data; and dashboards - where you create stunning drag & drop dashboards. As a responsible for the product, I am focused on creating an easy to use dashboard for our customers. As a non-technical user I find it easy to create a custom dashboard that my technical colleague finalizes. 2) Security features As we are involved with treating sensitive data, we value a robust & technically secure solution. The cumul.io authentication system allows us to ship a product knowing that each customer will see its own data and that everything is behind closed doors, as it should be. 3) Customer support The direct connection with the support team is beyond incredible. I wish other companies would take a look at their workflow to become half as good as Cumulio :).

CONS

1) Visual features Visual features could be improved, although the product is improving with every update. It goes for both using texts, sizing etc as for graphs which are sometimes too limited. On the positive side: this is clearly improving. 2) Copy paste Using copy paste between different dashboards is non existing. This makes it sometimes frustrating to re-create something in a dashboard, knowing you have done it before already. It does not happen that much luckily ;).

Reason for choosing Luzmo

Pricing was better, responsiveness of the sales (& support) team was great & the fact that it is also a Belgian company is a nice plus.

Reasons for switching to Luzmo

Data studio offered a slow & non secure solution. Given it was free was good to start with, but it was not sufficient for what we needed from the point of view of security, speed, reliability, integration possibilities.

Vendor Response

Hi Bart, thank you for your elaborate review. We consider our secure yet easy authentication as one of our key USPs, so we're happy to hear this made a difference for your company!

Replied September 2020

Julian

Hospital & Health Care, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2022

The best solution for cloud-based user-less embedded multitenancy

PROS

Their approach to solving the multitenancy issue for embedded dashboards is excellent. I struggled to find another provider that offered the same capabilities without needing to manage individual accounts for each user. The one's I did find that could do it were much more complicated to implement and were not cloud-based (Wyn Enterprise and Bold BI) They are rapidly adding new features and are very responsive to ideas, so there's a good chance what might be a blocker for you today could be fixed tomorrow.

CONS

There are still some chart functions that I lack. For a long time the Evolution function to compare differences over time was functionally useless since it was not responsive to date pickers. They have recently updated this so I need to reevaluate but this is one example where there was some functionality I was used to from Google Data Studio that I couldn't replicate in Cumulio

Reason for choosing Luzmo

they are the best embedded dashboard solution for multitenancy

Ian

Computer Software, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2020

A Dashboard Builder on the Rise

Very good - it's a young product so I'm sure the functionality will continue to be added. Hopefully more formatting capabilities.

PROS

Two things: Ease of use and white label option

CONS

The need to use insert CSS to pretty up dashboards

Reasons for switching to Luzmo

Ease of use, pricing and white label option

Vendor Response

Hi Ian, thanks for your feedback, we appreciate it! We continue to add more formatting options to our roadmap, such as the custom images in number charts we've recently released. If you haven't had the chance yet, I would definitely check it out!

Replied September 2020

Kitty

Information Technology and Services, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed September 2020

A lot of potential

We're a SAAS campany and have offered advanced reporting to our customers using Cumul. Since we offer reservations, invoicing, payments, contracts, (a lot) it great to offer charts on all this topics inside the platform.

PROS

I like the easy start, when you use it the first time you really feel like: I can do anything. I also like the Academy, that's a great recourse.

CONS

However, the longer I'm using the platform the more options and features I am missing. On thing for an international SAAS company is currency, right now we can't show any currency or languages on our charts, as this is nog available as a variable. The edits you havo to do for each screensize are also something that take time, because the "guesses" that the system does itself are often of a very low standard. I feel limited in the usage because of this, and sometimes don't feel like diving into the software again. We have been struggling with the sharing and linking options as well. Conclusion: Might look easy but is still a lot of work.

Reasons for switching to Luzmo

We needed more options but didn't have time to built them.

Vendor Response

Hi Kitty, thanks a lot for your feedback. Glad to hear our Academy is useful to you! Our team is aware of your specific setup, we will keep you posted on any updates to our already existing currency & language functionalities. In the meantime, don't hesitate to reach out with any questions, we are happy to help!

Replied September 2020

Graham

Financial Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

The best visualizer for simple data analysis

I love using it, it just lacks complexity in some areas.

PROS

The ease of use and the very small learning curve made it possible to jump right into visualizing the data. Cumul.io's user interface is also very simple and nice to look at, but Cumul.io is not only a pretty face, it also has the brains. It is also very easy to implement and and imbed into our solution.

CONS

It can be too simple in some cases. When you as a business analyst want to add more measurements and compare it to each other on a percentage basis, Cumul.io does not have that feauture of adding two y-axis to a graph. I fully understand why they are not willing to do it, as it goes against their simplicity culture, but the feature will be really handy.

Reason for choosing Luzmo

The ease of integration.

Vendor Response

Hi Graham, great to hear that you're enjoying the easy interface & easy integration. We appreciate your feedback!

Replied September 2020

User Profile

Cyr

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2020

How to bring your data alive...

Very reactive customer care Proactive and problem solving mentality Understand our needs and our business in order to get the best possible result with their tools

PROS

Possibility of integration in own platform Easy to use without any IT/coding experience

CONS

Not applicable until now Or it would be the possibility to add some functionalities to the dashboarding (e.g. clear all filters with one click), but those are just minor remarks On a macro level, an evolution towards machine learning and AI through the cumul.io tools would be a big evolution and USP for cumul.io

Reason for choosing Luzmo

Belgian provider and young start-up we'd like to support More attractive visual solutions Proximity of the team combined with reactive and problem solving state of mind

Vendor Response

Hi Cyr, thanks for your positive review. It's great to hear the platform suits your needs! We appreciate your feedback a lot, I'll circle this back to the technical team. Kind regards, The Cumul.io Team

Replied March 2020

Mark

Computer Software, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Lightweight champion

Our customers had a hard time visualizing the data from our platform. This troubled their decision making process. Cumul.io has helped our customers to get better and faster insights into their business.

PROS

It's very easy to embed in your own product. No hassles of setting up an entire infrastructure like many of their competitors require.

CONS

In the beginning they had no version control and multi language option. That was a pain, but they do have them now and they work well.

Reason for choosing Luzmo

Cheaper and easier to implement

Reasons for switching to Luzmo

We could not embed Google Data Studio into the front-end of our platform and we could not make it seem as it was our own product.

Bart

Government Administration, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

An easy to use software with a steep development curve

I have seen it grow from the first seed planted.

PROS

It's easy to use, you'll have a great dashboard in minutes. You can create comprehensive dashboards with a lot of functionality.

CONS

Its just extra usabality that would be nice. Flexibility, sometimes you would like to adjust things manually like dimensions of charts. Overlay of elements. Text with variables.

Vendor Response

Hi Bart, it's great to see such positive feedback from someone that has been a client from the very beginning. Thank you for your trust!

Replied September 2020

Pascal

Computer & Network Security, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Creating dashboard for dummies

PROS

Simple effort, great results. schedule export.

CONS

no time stamp of the last sync. not possible to exclude days in the export ( saterday & sunday)

Vendor Response

Hi Pascal, Thanks a lot for your feedback, we'll pass this on to our product experts. Happy to hear our platform makes dashboarding much easier in your company! Kind regards, The Cumul.io Team

Replied February 2020

User Profile

Nina

Verified reviewer

Commercial Real Estate, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Cumul.io is the best data visualisation tool I have used

PROS

- The integration was super-easy. - The Cumul.io team is always available for any questions and they go out of their way to help us. - There are a lot of options to visualise data. You can drag and drop graphs and data and it is highly customizable.

CONS

Nothing major. I really love the tool. If I had to name one thing, I would say: add more elaborate Google Ads connector.

Vendor Response

Hi Nina, Thanks for your feedback! Happy to hear you're satisfied with our platform & service. Kind regards, The Cumul.io Team

Replied February 2020

Ian

Computer Software, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2019

Fast and easy valuable dashboard

PROS

Plug and play, drag and drop dashboars for everyday use. Even your local farmer can handle this!

CONS

In the beginning the runtime was not that fast but recently we have had lightning speed on the dashboard

Vendor Response

Hi Ian, Thanks for your review. We're continuously making improvements to make our dashboards even faster, happy to hear you've noticed the evolution! Kind regards, The Cumul.io Team

Replied September 2019

Steven

Information Technology and Services, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

Review

PROS

A lot of value for good price, customer support is excellent!

CONS

Some features in the dashboards should be added, but cumul.io is adding new features from time to time.

Reason for choosing Luzmo

Price-value the best choice, excellent customer support.

Vendor Response

Hi Steven, we're glad to hear that you are enjoying the platform and our customer service. Thanks for your feedback!

Replied September 2020

Anonymous

11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2020

Intuitive, fast and powerful

PROS

Cumul.io's interface makes it really easy for anyone to build powerful reports. It's quite simple to create good naming conventions and functional layouts.

CONS

The functionality to create mobile views could be optimized, it's very basic right now.

Vendor Response

Hi, thank you for sharing your feedback! Glad to hear you're enjoying our easy interface.

Replied September 2020

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

super reliable and stable tool

This solution helped us a lot getting a robust analytics solution within our product. Support from Cumul.io during implementation was very good.

PROS

White label option, pricing, skilled staff

CONS

As Cumul.io is embedded in our product it should be nice for our end users to set-up own reports.

Diego

Computer Software, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2020

A great software to manage and create dashboard

PROS

I like all the designs of the charts. There are a lot of filters and types of charts to match all posible situations. You can also connect to many interfaces of databases or web services like MySQL, Google Drive, etc. If you want to add dashboards to your application easily, Cumul.io is a great option.

CONS

If you want to integrate Cumul.io to your own API, there are situations where this could be a bit difficult, for example, when you have a complex data structure and you need to pass context parameters from Cumul.io. In this cases, you should contact their support, and they will attend you quickly.

Vendor Response

Hi Diego, thank you for your feedback. Great to hear that it was easy to add dashboards to your application with the assistance of our support team. We're always here to help!

Replied September 2020

Brendan

Financial Services, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed September 2020

Great point-and-click instant Cloud BI solution!

This is a great solution for app developers looking to add an embedded analytics solution into their product.

PROS

Ease of setting up. Seamless integration into our app.

CONS

Looking for more powerful charts - especially to be able to combine more than one data source onto a single chart.

Vendor Response

Hi Brendan, great to hear you're enjoying the easy embedding & dashboarding. Thanks for the positive feedback, we appreciate it!

Replied September 2020

George

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

Great Dashboarding Solution

The overall experience has been very impressive and the customer support has been impeccable

PROS

The visual appearance of the product was the best that we found and looks incredibly modern

CONS

The solution has a huge amount of features, which at time can sometimes make it difficult to find what you need

Vendor Response

Hi George, thanks a lot for your positive feedback! We're happy to hear our look & feel sets us apart from other solutions. Our monthly webinars could be a great fit for you. Here, we help you navigate through the most important features of our platform.

Replied September 2020

Karel

Public Safety, 501-1,000 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2020

Quick dashboard maker

Visualization is much better then before. Business insights are getting better. Colleagues are enthusiastic.

PROS

Easy to use. Fast set-up of dashboards. Different visualizations.

CONS

When you synchronize for different screen sizes, you have to move every object in the smartphone size. There is no logical order there.

Vendor Response

Hi Karel, thanks for your positive feedback. We appreciate your suggestions, I will share them with the team. Happy to hear you're enjoying the platform!

Replied April 2020

Vincent

Computer Networking, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Easily visualize your data

PROS

Very easy and intuitive to use, but does not give you any constraints. The customer support is also really great when it comes to dedicated support!

CONS

Bit pricey once you need all the features.

Vendor Response

Hi Vincent, we appreciate your positive feedback! Our support team is always happy to be of help

Replied September 2020

Anonymous

11-50 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Excellent support during integration phase

Smooth

PROS

Cumul.io supported us very well during the integration phase with our product.

CONS

I like everything about Cumul.io, no negative remarks.

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