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Domo
Domo
FrontRunners 2024
Domo puts data to work for everyone so they can multiply their impact on the business. Our cloud-native data experience platform goes beyond traditional business intelligence and analytics, making data visible and actionable with ...Read more about Domo
Grow
Grow
FrontRunners 2024
Grow is a cloud-based, business analytics and reporting solution suitable for small to midsize organizations. The solution allows users to create customizable dashboards for monitoring business workflows and key activities. Grow...Read more about Grow
SplashBI
SplashBI
SplashBI is a cloud-based business analytics platform that provides pre-built insights to help businesses make data-driven decisions. The platform offers a wide range of analytics solutions, including people analytics, sales analy...Read more about SplashBI
Kyligence Zen
Kyligence Zen
Kyligence Zen is the decision intelligence platform that provides accurate decision support for businesses, using one reliable source of metrics, designed for modern companies. It empowers decision makers with advanced, AI-powered...Read more about Kyligence Zen
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Talk with us for a free
15-minute consultationSoftware Advice is free because vendors pay us when they receive sales opportunities.
This allows us to provide comprehensive software lists and an advisor service at no cost to you.
This allows us to provide comprehensive software lists and an advisor service at no cost to you.
Tell us more about your business and an advisor will reach out with a list of software recommendations customized for your specific needs.
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Jira
Jira
Jira Software is a business process management tool used by agile teams to plan, track and release software. Jira Software supports Scrum, Kanban, a hybrid model or another unique workflow. Jira enables users to create project r...Read more about Jira
Asana
Asana
Asana is a comprehensive project management tool that offers a range of technical features to streamline workflows and enhance collaboration within teams. With its user-friendly interface and robust capabilities, Asana provides or...Read more about Asana
Google Analytics 360
Google Analytics 360
Google Analytics 360 is an enterprise-level analytics platform with in-depth performance indicators, such as ROI analysis reports. The app's primary function is to provide insights into customer behavior interactions with websites...Read more about Google Analytics 360
Dynamics 365
Dynamics 365
Microsoft Dynamics 365 is a cloud-based CRM ecosystem for small, medium and enterprise organizations, with a focus on Sales, Field Service, Customer Service complete with strong integrations with Microsoft’s other Office 365 offer...Read more about Dynamics 365
monday.com
monday.com
monday.com is an award-winning work and project management platform that helps teams of all sizes plan, prioritize, manage, and execute their work more effectively. The platform offers solutions for a wide range of use-cases such...Read more about monday.com
Smartsheet
Smartsheet
FrontRunners 2024
Smartsheet is a work execution platform and collaboration tool with a familiar spreadsheet-like interface that helps teams plan, track, and manage projects in real-time. Smartsheet features include a range of project management to...Read more about Smartsheet
Wrike
Wrike
Wrike is a cloud-based project management platform for teams of 20+ that is suitable for both large enterprises and SMBs. It supports remote work for various teams. This solution comes with Gantt charts, calendars, workload view f...Read more about Wrike
Tableau
Tableau
FrontRunners 2024
Tableau is an integrated business intelligence (BI) and analytics solution that helps to analyze key business data and generate meaningful insights. The solution helps businesses to collect data from multiple source points such as...Read more about Tableau
Google Cloud
Google Cloud
Featuring G-Suite and GCP, Google Cloud is a platform that provides a reliable and easy-to-use set of solutions that can be used to tackle the toughest challenges in any type of industry. It provides secure storage options, integr...Read more about Google Cloud
Microsoft Power BI
Microsoft Power BI
FrontRunners 2024
Microsoft Power BI is a web-based business analytics and data visualization platform that is suitable for businesses of all sizes. It monitors important organizational data and also from all apps used by organizations. Microsoft P...Read more about Microsoft Power BI
Salesforce Marketing Cloud
Salesforce Marketing Cloud
Audience Studio is a data management platform (DMP) designed to help businesses deliver personalized marketing experiences by capturing and storing data signals from multiple sources. Advertisers can utilize machine learning techn...Read more about Salesforce Marketing Cloud
Sisense
Sisense
FrontRunners 2024
Sisense goes beyond traditional business intelligence by providing organizations with the ability to infuse analytics everywhere, embedded in both customer and employee applications and workflows. Sisense customers are breaking th...Read more about Sisense
ProjectManager.com
ProjectManager.com
ProjectManager is an innovative project management software solution designed to help you navigate your project with ease. Say goodbye to roadblocks with features like: project planning, budgeting, time tracking, task and documen...Read more about ProjectManager.com
Google Data Studio
Google Data Studio
Google Data Studio is a cloud-based reporting solution designed to help small to large businesses customize, share and visualize data through configurable charts and tables. Features include team collaboration, filtered views, cus...Read more about Google Data Studio
Zoho Analytics
Zoho Analytics
FrontRunners 2024
Zoho Analytics is a cloud-based reporting and business intelligence solution that offers several applications within its suite, including dashboards, analysis, reporting, data warehousing and more. This solution is used in multipl...Read more about Zoho Analytics
Firefish
Firefish
Firefish is a recruitment marketing platform designed to help hiring managers connect and recruit applicants. The solution enables administrators to post job advertisements across various social networking channels or websites and...Read more about Firefish
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Buyers Guide
Last Updated: March 16, 2023As more companies realize the benefits of implementing business intelligence software, there has been an increase in the number of vendors offering dashboard software. Dashboard solutions provide a visual overview of organizations' data and analytics in an interactive dashboard that displays key performance metrics (KPIs) in various charts, graphs and animations. These visuals help illustrate business trends and insights so users can better understand company performance and make faster, more informed and accurate decisions.
Before deciding on the right dashboard software for your organization, however, it's important to understand more about what it is and the benefits it can provide. To that end, we've put together this helpful guide that breaks down everything you need to know.
Here's what we'll cover:
(#what is)
Common Features of Dashboard Software
Benefits of Dashboard Software Applications
What Is Dashboard Software?
Key performance indicators (KPIs) are useful metrics for companies to benchmark progress. But without visibility into these metrics, fires may be burning without any signs of smoke or alarms to alert you to the problem. Dashboard software connects data from throughout the organization, consolidates that information into digestible visualizations and helps decision-makers come to more intelligent conclusions.
Of the hundreds of conversations we’ve had with buyers, there are several recurring themes we hear during our calls. Most buyers are typically using homegrown solutions, disparate analytics tools with limited connectivity or even spreadsheet programs such as Microsoft Excel.
Common reasons these buyers are researching dashboard software include:
The organization has outgrown its existing reporting technology and is looking for something more advanced and flexible.
Current reporting systems cannot successfully compute the amount of data the organization collections.
Existing analytics technology has become slow, cumbersome and inaccurate to the point that using it has become a chore.
Regular reporting has become tedious, and the organization would prefer automatic, real-time reporting.
Business users need access to analytics and reports, but the current technology is only usable by IT staff.
There are a number of applications on the market with a wide range of features, functionality and prices that can successfully address the above pain points. This guide will help explain the benefits that can be realized with dashboard software, the top features and functionality offered and common buyer scenarios to be aware of.
Common Features of Dashboard Software
Allows users to access key performance metrics from a single dashboard. Also gives them the ability to create department-specific dashboards, or create reports for executives so they can access the most important metrics instantly. | |
Interactive dashboards | Enables users to quickly create new dashboards and reports from a set of regular data sources. You can also define how users can click on any metric to drill-down further for additional information. |
Timeframe comparison | Gives the ability to compare key metrics over time so users can quickly identify trends and areas for improvement. |
Customizable permissions | Enables the definition of multiple permission levels to customize which dashboards and reports different employees can access. |
Alerts and notifications | Alerts can be configured to notify users of immediate changes in performance. These notifications can be sent to an email address, or notify users directly within the application. |
Web accessibility | Many BI dashboards are Web-based, meaning they are accessible from any device with a Web browser. Users can log in from anywhere to access their dashboards and reports. |
Native mobile apps | As smartphone and tablet devices have increased in both popularity and functionality, vendors have invested in the development of beautiful, fast mobile apps. Many vendors now offer native solutions for Apple iPhone, iPad and Android devices. |
Data integration | Dashboard users can pull data from their own database, other business applications or a variety of other sources. The dashboard then becomes a central analytical tool for the entire organization. |
Benefits of Dashboard Software Applications
Dashboard software offers organizations a host of benefits. The top three benefits that can be realized with dashboard software applications include:
Increased visibility of key metrics. Interactive reports and scorecards mean users can quickly slice-and-dice data in interesting ways. Anyone with access to the dashboard software can review historical KPIs to inform future decisions.
Customizable reports (without IT assistance). In the past, IT professionals were likely the only team members with technical capability to build new, customized analytics reports. Today, dashboard solutions make it easy for less-technical workers to build powerful reports tailored to their needs.
Real-time access to data. Data can be integrated from a variety of sources, providing dashboard users access to key business metrics in real time. Dashboard software users only need to log-in and select a few parameters to quickly obtain up-to-date analytics. And once a new dashboard is built, the report will update in real-time, reducing the time spent crunching numbers and leaving more time for the analyst to analyze trends.
What Type of Buyer Are You?
As you begin your research for a new dashboard software solution, it's important to know what type of buyer you are so you can make the best decision for your organization. Consider if you fall into any of the following categories, as these different buyer types will require specific functionality in their dashboard applications.
Department managers and business users. Many dashboard software providers offer pre-built, department-specific scorecards and reports to help business users quickly find the most important metrics. These dashboard applications are often built into or built on top of popular customer relationship management (CRM), human resources (HR) suites and many other business applications.
Corporate executives. Executives need the ability to track KPIs from a bird’s-eye view, but should still be able to drill-down and investigate specific metrics. These buyers will often need dashboards that can be highly customized, with a back-end infrastructure that can support data integration from a large number of systems and databases.
Software vendors. Analytics functionality is a common feature in many business software applications. Vendors can choose to embed dashboard software directly within its own application, or provide the functionality via another means, such as a custom portal. Customer service solution vendor Zendesk, for example, offers dashboard functionality by embedding the GoodData business intelligence platform.