All Databox Reviews
1-25 of 188 Reviews
Sort by
Lucas
Verified reviewer
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Blown away. Completely changed my household.
At-a-glance view of everything I need to know about my business and household.
PROSI think most people use software like this to track their business outcomes, but my wife and I? Nope. I mean yes, I have my mailchimp and social media results on there, but also bank balances, to-do lists from Google Sheets, all kinds of stuff across two cheap monitors that just sit in the corner of our house. You'd think that'd be anxiety inducing but it's the opposite - I wake up every day, know where my business is at, know where my finances are at, have the "honey-do's" all prepared, and even see the weather. I LOVE this program. Yeah it's a little more expensive than others but 100% worth it for the extra integrations. Recommend without hesitation.
CONSIt should be free for everyone everywhere, airdropped by satellite into rural villages with API manuals. ... no really though, it could be cheaper; there are iOS / Apple TV equivalents that are a quarter as expensive. If it weren't for the breadth of integrations I'd consider something else - but between those and all I can do aesthetically, it's a no-brainer.
Tiffani
Computer Software, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Finally a Platform that checks all the boxes!
The things I enjoy most about Databox is the flexibility of this platform as well as the overall user interface. There are truly so many different options available for you to configure dashboards to your wants and needs. For example, Databox offers a ton of different data visualization options. Additionally, the ability to create custom metrics has proven to be an extremely useful and flexible tool in Databox as well. With regards to the interface, the platform overall is very aesthetically pleasing and my colleagues love the way the dashboards look. Overall, this platform really checks all the boxes for me. As a Marketing Data Analyst, I'm very happy.
CONSI think the only thing that can be improved with Databox is perhaps allowing an unlimited amount of dashboards for accounts or a higher amount of dashboards with each account subscription they offer. Users should be aware that to get a large amount of dashboards in your account, you will likely need the highest subscription. Other than that, I do not have any complaints at all. This platform truly has managed to have everything I want and need.
Reason for choosing Databox
Overall, I chose Databox over alternative products because I really enjoyed the UI for Databox the most and this is really important to people who will be the ones seeing these dashboards. For my colleagues, having dashboards that are very aesthetically pleasing makes a huge difference and Databox had the best looking platform out there (of course on top of all the other awesome features they offered as well). Although other competitors of Databox had very similar features, I chose Databox because it seemed to have the highest level of flexibility I wanted in an analytics platform as well as the nicest interface.
Zachary
Verified reviewer
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2018
Databox: Close, but no cigar...or even cigarillo ...
I work as the Director of Marketing Strategy at DD, which is an inbound marketing agency that services nonprofits and higher education institutions. We're a HubSpot certified partner agency and we were looking to Databox to help us make our client reports quicker, more interactive, and more robust. Databox's clean user-interface makes it really easy to notice trends...it also updates in almost real-time (if not real-time) which is helpful. The customizable dashboards are helpful as well...and there's no doubt that this tool is affordable to agencies like DD who need to report on a wide variety of metrics for 20+ accounts.
CONSWhile there are definitely some pros to Databox, there are also some key features that they are missing. For example, you can't customize date ranges for reports. You have to choose from a weekly, monthly, quarterly, or yearly basis...but you can't choose "Feb. 3 2017 - Feb. 23 2018" for example. This makes reporting very challenging if, for example, you start an inbound engagement with a client during the middle of the year and want to report on 6 month efforts and 12 month efforts that don't align perfectly with the Jan - Dec calendar year. Additionally, while the user-interface is clean, it's almost TOO white...our clients have found it really difficult to discern between traffic sources and points in time. All of this is to say, I'm highly skeptical of reporting tools that don't let you customize the date and time of your reports...While Databox looks like 2018, it functions like 2010. We have cancelled our services as of now, but I have written emails and social posts to their product team and have encouraged them to "fix" the product and then come sell it to me again...
Pratham
Staffing and Recruiting, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2023
A fantastic tool for data gathering and visualisation
Although Databox is largely DIY, feel free to contact their help staff if you have any questions about configuring your data. They are quite beneficial. a simple way to compile, reliably display, and show all of my various marketing data in an understandable manner. We are attempting to gather all of our data from various sources and use Databox to show it in accordance with our needs.
PROSI like how simple the programme is to use and how simple my life is as a result. It works best for taking charge and anticipating success in the future. the reports that it generates in my view are fairly full as far as information is concerned, they have been extremely valuable to me to build and rethink methods that allow a quicker growth of my company's marketing. I also appreciate that your monthly or yearly subscription covers a lot of popular data sources. As a result, it's simple to get going quickly and demonstrate insights in a lovely user interface.
CONSThe controls and some of the difficulties in aligning the time periods for the data, which are mostly due to the variety of the data sources, bothered me a little. The service advertises itself as a simple method for data analysis and reporting. The setup and administration are actually unreliable and hard to set up.
Adela
Online Media, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Great Product and Support!
Overall, It's very friendly to use, especially the way to organize templates to share across client accounts, create alerts, and native integrations with the most used platforms. A Big shoutout to the support team, which is responsive and ALWAYS resolves my questions/issues
PROSI love to centralize the KPIs in one place. While running campaigns through multiple platforms, Databox helps to create and calculate metrics to summarize all impressions, metrics, conversions, spending, etc. I am showing data in a fancy and easy way to monitor the metrics' performance.
CONSI've noticed some glitches. 1) After data is updated automatically, sometimes the dashboard doesn't seem to be updated, and to get the data updated, I need to change the date range and get back to the previous date range. 2) In the table settings >> multiple metrics can't sort based on the metric only manually; it would be great to sort dynamically ascending or descending3) I can't view log changes, Ex. If another college works on the same board, I can't see my changes vs. theirs.
Reasons for switching to Databox
Because the native connectors were only focused on Google Products and forced to have the Supermetrics license, which got very expensive (they upgraded the subscription to packages). Also, the visualization in GDS is very plain and simple.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2021
Robust Reporting Platform
Databox is highly customizable, allowing for white-labeling, custom reporting, and and offers a wide selection of native datasources that you can sync with out-of-the box.
CONSUnfortunately, their customer service can be a bit slow to respond to requests. Also, for more manual reports that utilize lots of texts and screenshots, there isn't much customization available to format text and images. This can make for reports that don't look great.
Reasons for switching to Databox
NinjaCat's UI wasn't great for creating custom reports and bringing in outside datasources. Also, the software crashed frequently and had too many bugs that slowed down our agencies reporting.
Laura
Marketing and Advertising, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Great User-Friendly Reporting Software!
Databox is an extremely user-friendly, helpful data visualization tool that keeps all of your data in one beautiful report. It's so easy to provide insights to clients and it is an essential reporting software to our advertising agency.
PROSThe ability to share a report dashboard link directly with clients was an absolute game-changer. Not only do we have beautiful reports with clearly defined metrics and KPIs, but we also have live dashboards that answer any client questions on the spot. It is easy to create, maintain, and update dashboards throughout the month. Great reporting software for agencies!
CONSThe integrations to data sources are wonderful, however, there seems to be a lag with the data– the numbers don't always align with the live metrics we see in our ad platforms. We are an agency that loves data, so I wish you could customize the date ranges more than simply daily, weekly, or monthly. Overall, great software with very minor cons.
Reasons for switching to Databox
We wanted a more simple, streamlined software to make well-laid out reports for our clients.
Hayley
Marketing and Advertising, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Excellent product
Very easy to use
PROSIts very easy to use and the dashboards are visually appealing
CONSLimited to only 3 dashboards on the free trial
Reason for choosing Databox
Much easier to use. And the placements of the widgets on the dashboard fit nicely and don't require alot of effort to edit
Alex
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Great team that go over and above to help you get set up
Pleasure to learn to use. Looking forward to learning more
PROS- amazing support team- adaptable system allowing us to congregate data sources
CONS- bit glichy occasionally - would be great to get more data sources added e.g. appsflyer
Joseph
Verified reviewer
Marketing and Advertising, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
The best data visualizer in the market for all your marketing data connectors!
I like how clean the interface is and how easy it is to connect multiple data sources to make sense in a dashboard.
CONSThe only thing I didn't like is that it wasn't unlimited and completely free.
Anonymous
51-200 employees
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
3
Reviewed August 2019
Nice balance of functionality and price
I liked Databox while I used it. It's not a BI tool by any means but it does have a few options to allow you to transform your data. They also have some cool options for tracking goals and the mobile app is leaps and bounds better than the competition.
PROSThe visuals look awesome on the computer, TV, and phone. I was impressed with how easy it was to create a metric.
CONSOnce the metrics are on the dashboard there isn't much else you can do with them. It lacks some of the basic functionality that I'd expect such as dragging to zoom into a certain section of the chart or even hovering over the comparison line to see the exact value.
Anonymous
1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed May 2022
An incredible tool for aggregating and visualizing data
To collect data from several sources to keep track of metrics and KPIs in a single location. In general, we utilize it to keep tabs on sales, marketing, and the overall financial health of the business. Dashboards and widgets make it simple to keep tabs on where we are and how things are progressing.
PROSWith Databox, creating custom reports from many sources is a breeze. Google Analytics and Google Search Console, for example, have been combined into a single report. Normally, this wouldn't be possible in a single report, but it was in this case. To get started, you can leverage a variety of different data sources and Databox's many integrations. Even if integration is not possible, you can still upload your spreadsheets and produce a report from them. Each report metric has a metric that can be narrowed down to the exact one you desire. Calculated metrics can also be used to create your metrics.
CONSThe data periods are difficult to align, but this is due to the various data sources rather than the program itself, as some of the settings are a little quirky. As I progressed further into custom metrics, this should not be a problem for the customer looking for a standard dashboard.
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Crucial to unlock business insights
Essential tool to reduce silos and get insights across all areas of the company. We got overblown with the tons of marketing data we could get with a few clicks and are big fans of Databox’s funnel visualisation which is one of the best in the market. We then extended Databox to all other areas and we’re now showing different datawalls in different screens throughout our office floor.
PROSEasy to use. Being able to input data from different sources. Carousel mode to show different dashboards on the same screen. Great Support team.
CONSNo Cons really but it would rock even more if it had drill down capability
Anonymous
11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed December 2019
A complete 3rd party analytics software.
I like the idea to see all the views of my google Chanel under one dashboard. UI is simple and working with multiple accounts is just very easy.
PROSSignup is very fast with google, and without the password, it is more secure as my google have two-way auth. I use our youtube channel statistics and some ads result under one dashboard. All the URL and video views give me an idea about my general and shared video views. It is workes on API so my data does not get altered and the reporting is really nice. Daily, weekly and monthly reporting features are really convenient to use. All my channels statistics I can view under one dashboard and one login. I event don't have to log on to the all account to see all the daily views. The connection or integration is just flawless, but not all the options are free. When I tried google sheets to get a report from it I found it is included with paid plans. But the free plan offers enough for me to connect 2 of my channel and see about them.
CONSNot all the integration, some of them are very commonly available are available to use with all plans. I need to upgrade to use with google sheets, which is available for free.
Dylan
Leisure, Travel & Tourism, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Absolutely amazing Tool
Databox is our daily KPI tool and has helped us to increase our value and traffic. It's one of the overall best tools I've ever seen with its amazing selection of templates, wide and an I mean really wide range of possible Integration of Tools, and more!
PROSThe easy integration across a different platform that leverages Big Data in an instance to provide useful insight.
CONSI'd say the modification for the KPI's could feature a bit more Modification in terms of more Team Roles Setup
David
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY