--- title: "Datadog Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Datadog. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Datadog is a good fit for you!" source_url: "https://www.softwareadvice.com/bi/datadog-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Dashboard Software](https://www.softwareadvice.com/bi/dashboard-comparison/) / [Datadog](https://www.softwareadvice.com/bi/datadog-profile/) / Datadog Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/bi/datadog-profile/) Reviews [Alternatives](https://www.softwareadvice.com/bi/datadog-profile/alternatives/) # Datadog User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 367 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.3/5 - Value for money: 4.1/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 227 reviews (62%) - 4 stars: 127 reviews (35%) - 3 stars: 10 reviews (3%) - 2 stars: 2 reviews (1%) - 1 star: 1 reviews (0%) ### Most mentioned pros - I can jump from an APM trace to the exact logs and the host and container metrics behind a request without switching tools, which makes debugging production issues in our backend much faster. - The real-time monitoring and observability across the entire infrastructure was a standout — being able to see logs, metrics, and traces all in one place made troubleshooting significantly faster. - Datadog is a stable tracking platform that provides our IT department with full visibility of our software infrastructure. ### Most mentioned cons - As a large number of host servers and data logs are created, they grow in price significantly, making it difficult to operate on a low university budget. - Some of the internal documentation isn't updated very often, so that you occasionally have setup instruction mismatches between their page and vendors. - I find that creating useful monitors and queries is challenging because I am not allowed access to more advanced features or search criteria I am not aware of. ## Datadog customer reviews Showing reviews 1-25 of 367 (page 1). ### Powerful Observability Platform with Extensive Integrations - Overall rating: 5/5 - Reviewer: Swaibu B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Datadog has been a powerful observability platform for monitoring infrastructure, applications, logs, and system performance. Its extensive integrations and real-time monitoring capabilities make it useful for identifying issues and understanding system behavior. The platform is feature-rich, although navigating the many features can take time to learn, and costs should be carefully managed as usage grows. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Datadog provides comprehensive monitoring and observability capabilities with real-time insights, powerful dashboards, and integrations with a wide range of cloud and infrastructure services. Its centralized visibility makes it easier to identify issues and monitor system performance. #### Cons The platform can have a steep learning curve, especially for new users. Pricing can also become significant as the number of hosts, logs, metrics, and monitored services increases. --- ### Unified Observability That Scales, With Exceptional Support And Strong Business Impact - Overall rating: 4/5 - Reviewer: Giovanny J. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Datadog has become our single source of truth for observability across infrastructure, applications, and user experience. We realized faster incident triage, better cross‑team collaboration, and measurable improvements in application reliability and release velocity. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Single source of truth for observability across infrastructure, applications, and user experience. The platform offers metrics, logs, APM, tracing, RUM, synthetics, security monitoring, which paired with excellent out‑of‑the‑box integrations and a strong support organization. #### Cons Learning curve for advanced features. Users that are new to observability may need enablement on correlating signals across products. #### Reasons for choosing Datadog Pricing / Licensing Transparent, modular pricing by product (APM, logs, synthetics, security, etc.), plus usage-based. --- ### Tagging is essential - Overall rating: 4/5 - Reviewer: Sam H. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros With the correct tagging strategy, datadog becomes very easy to use. This does take some planning is well worth the effort. #### Cons Very expensive tool, with new solution costing more and more on top of the standard ingestion costs. --- ### Datadog Has It all,Favorite Tool in My Professional Work - Overall rating: 5/5 - Reviewer: Vivien N. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall Datadog is very powerful for monitoring and observability and have easy to use dashboards.Does a fantastic job of monitoring logs ,usage and setup alerts. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Datadog centralize logs ,metrics and traces all in one place which helps to detect and trouble shoot issues easily before the cause costly harm.Integrate with wide variety of tools which makes it super flexible for monitoring. Offer powerful dashboards and visualizations that allow detailed reporting. #### Cons Datadog pricing plan is complex and confusing ,must be keen to avoid unplanned costs and wasteful licensing --- ### Essential for teams - Overall rating: 5/5 - Reviewer: Robert M. - Verified reviewer: Yes - Industry: Food Production - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. After bringing Datadog to two companies it has proved essential to bringing observability to all. Having unlimited seats means everyone has access to the tools needed for visibility. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to integrate it with nearly any application has proved to be essential for bringing multiple legacy systems under one easy view. #### Cons The cost can get out of control if you don't monitor it. It has to be treated like AWS/Azure/Google where you have someone monitor it's usage. #### Reasons for switching to Datadog The user limit and also the ability to search and filter is not intuitive for non technical. --- ### My experience with Datadog - Overall rating: 4/5 - Reviewer: Jad S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Generally my experience is pretty good, I like the product and I feel like its a valuable tool for me to be able to do my job. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros In General: I like the customizability coupled with the ability to have a centralized place for most of our monitoring needs. I like that there were many cases where I needed a feature to do a task and was able to come up with a hack that enabled me to fulfill my task even though the feature was missing from datadog. Security: I like that we have centralized most of our security alerting through Datadog SIEM, it makes it easier for incident management. Value for Money: Datadog is well known for being expensive, but we try to balance cost vs value. Customer Support: Customer support is pretty good, documentation sometimes is lacking or old and good customer support compensate for that. Log Management: This maybe the best value about Datadog, log management / pipelines / generating metrics / etc are very powerful and are great tools Bugs and Issues: if this means bugs in Datadog, then yes I have faced a few but contacting customer support resolved most them. Data Analysis: Dashboards / Notebooks containing logs / metrics / events / network / etc makes Data Analysis for me easier and faster. Project Management: Don't have much to add in this area. #### Cons What first comes to mind is cost, you have to actually need the feature to get approval for the cost associated with its price. #### Reasons for choosing Datadog Datadog had better features than all other alternatives. (Was not part of the decision, but this is what I was told) #### Reasons for switching to Datadog I was not a part of making the decision to switch, but I was a part in transferring monitoring from ELK stack to Datadog. ELK was internally hosted and used, it had many issues and a big outage before having the switch. Not sure of the actual causes behind the switch. --- ### A Powerful Observability Platform with Premium Pricing - Overall rating: 4/5 - Reviewer: Wai Yip L. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Datadog has been very positive. As a senior SRE, I rely on it daily for infrastructure visibility, performance tracking, and incident response. The platform is reliable, feature-rich, and continues to evolve with meaningful improvements. It has helped streamline on-call workflows and reduced mean time to resolution across multiple services. Aside from pricing concerns, it remains one of the most effective observability solutions I’ve worked with. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Datadog provides a comprehensive and unified observability platform that has been invaluable for maintaining the reliability of our systems. Its integration ecosystem is exceptional—most services we use can be connected with minimal effort. The dashboards are highly customizable and intuitive, making it easy to visualize key performance metrics. Log management, APM, and infrastructure monitoring work seamlessly together, which significantly improves incident detection and troubleshooting. The alerting capabilities are robust and flexible, enabling precise, noise-free monitoring. #### Cons The primary downside is the cost. As our environment scales, Datadog becomes increasingly expensive, especially when ingesting large volumes of logs and metrics. Cost management requires constant attention, and certain features can become hard to justify purely from a pricing standpoint. #### Reasons for choosing Datadog During our evaluation process, we compared Datadog against Dynatrace, Splunk Enterprise, and Papertrail. Each platform had strengths, but Datadog ultimately provided the most balanced and mature observability solution for our needs. Dynatrace offered strong automatic discovery and topology features, but its learning curve and operational complexity were higher. The platform felt more rigid in how data was presented, whereas Datadog offered greater customization and flexibility in building dashboards, alerts, and workflows—important for an SRE-driven environment. Splunk Enterprise delivered excellent log analytics, but it required substantial infrastructure, tuning, and ongoing management to get the same level of real-time visibility that Datadog provides out of the box. Extending Splunk into full-stack observability required additional modules and overhead, making the operational cost and complexity less appealing. Papertrail was simple and effective for logs, but it lacked the breadth required for modern observability. It wasn’t designed to cover metrics, APM, distributed tracing, user experience monitoring, or Kubernetes-native insights—capabilities that have become essential for our environment. Datadog stood out because it integrates all core observability pillars—metrics, logs, traces, and real-user monitoring—into a single, cohesive platform without requiring separate tooling or significant operational overhead. Its cloud-native integrations, Kubernetes visibility, alerting flexibility, and ease of onboarding helped us accelerate adoption and improve incident response. Although cost remains a consideration, Datadog provided the strongest combination of capability, usability, and ecosystem maturity, making it the best fit for our long-term observability strategy. #### Reasons for switching to Datadog We transitioned from New Relic to Datadog primarily because Datadog offered broader observability coverage and deeper integration capabilities that aligned better with our evolving infrastructure. Datadog’s unified platform for metrics, logs, and APM provided a more cohesive experience compared to New Relic’s more segmented tooling. Additionally, Datadog’s out-of-the-box dashboards, cloud-native integrations, and Kubernetes visibility were significantly more mature, which reduced setup time and improved our ability to troubleshoot issues quickly. The alerting flexibility and correlation features in Datadog also gave us better operational insights, ultimately improving on-call efficiency. While New Relic served us well, Datadog’s ecosystem, extensibility, and end-to-end visibility made it a more effective solution for our SRE workflows. --- ### Datadog APM Database Monitoring is a must have if you're a DBRE - Overall rating: 5/5 - Reviewer: Prateek G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall from a DBRE perspective it has hit all the major observability checkpoints that were needed to monitor our databases. Time to respond to a database incident has really improved and we have more visibility into the systems #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I work in Data Reliability and so far the best thing about Datadog has been its APM feature and the Postgres integration. I have been able to track issues before they could happen and it had been really useful during incidents #### Cons The recent AI recommendations are sometimes not very useful. When a query is slow obviously the first recommendation would be to add indexes. For some reason the AI recommendation system does not check the indexes before recommending. To an engineer who doesn't have admin privileges to the Database, these recommendations might sound confusing and they would create tickets which gets marked as Won't Do #### Reasons for switching to Datadog We took a survey on used features from pganalyze and realized DBM had similar offering at similar prices. We did a trial with 5 instances and found it useful. Later we implemented it across 40 RDS instances and seen the value within organization --- ### Looking for a good one stop shop? Go for Datadog - Overall rating: 4/5 - Reviewer: Tobias W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. If you want a solid solution, with constant updates and you have the budget for your all in one Observability platform, go they way with Datadog. You won’t regret it #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The wide range of services and excellent customer care from customer succes. If you compare it to other competitors, Datadog offers a better one stop show and one single pane of glass #### Cons The pricing is quite steep compared to competitors. It’s diffidently not the most cheap product in terms of pricing. #### Reasons for choosing Datadog Single plane of glass. No switching between tabs all visible from one perspective and broad range of integrations. #### Reasons for switching to Datadog To get a single plane of glass from multi vendors instead of multiple Observability solutions. --- ### Financial Application Data Analysis - Overall rating: 5/5 - Reviewer: Claudio M. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. All the experience from installing/configuring to using was smooth. Great job on the tech side regarding the setup process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Application real time visibility with APM and relate this with infrastructure monitoring. For me was amazing to have multiple organizations to split our different products. #### Cons Dashboards predesign. Will be great if Datadog provides dashboard template for different uses cases. #### Reasons for switching to Datadog We used prometheus/alert manager/grafana for infrastructure monitoring. --- ### First time Datadog users with growing pains - Overall rating: 4/5 - Reviewer: Tyler T. - Verified reviewer: Yes - Industry: Legal Services - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall my experience has been good, but I would like better product support for the various use cases my organization has and an easier more competitive billing structure is needed. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Easy of use and integrations make Datadog very compelling. I am also a big fan of the out of the box dashboards and views that help out teams provide value quickly to the products they support. #### Cons Sometimes that ease of use can be too much of a crutch. I find that creating useful monitors and queries is challenging because I am not allowed access to more advanced features or search criteria I am not aware of. The cost of using Datadog and the numerous areas of billing has really been a big struggle. Not having a set price for using Datadog, the constant increase with new, on-demand services and understanding all the categories I can be charged for is becoming a huge pain point in my organization #### Reasons for choosing Datadog The rich set of features and out of the box integrations as well as dashboards and views available we very compelling. #### Reasons for switching to Datadog Splunk was also getting expensive and we did not like the approach to centralized observability they were bringing to the table. --- ### Satisfied Customer - Overall rating: 5/5 - Reviewer: Venelin P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We leveraged this tool to monitor a complex infrastructure, including EC2 instances, Redis, ElasticSearch, MariaDB, PHP, VueJS-based web applications, Socket connections, and other critical components. It's robust features and capabilities allowed us to gain valuable insights into our system's performance. Using the option to add custom metrics opened new way of monitoring our project. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple onboarding and unified metrics. Easily track both frontend and backend performance in one place, accelerating issue resolution and optimization. There flexible pricing models, including session sampling, make the solution ideal for projects of all sizes. #### Cons While the mobile app is convenient, its functionality is somewhat limited compared to the full desktop version. #### Reasons for choosing Datadog Datadog provided more suitable features for our project in terms of socketIO monitoring. --- ### Best Single Pane of Glass Monitoring Solution - Overall rating: 5/5 - Reviewer: Henry Y. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I like DataDog a lot. It beats the various disparate monitoring products we were using before. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Functionality: 5/5 #### Pros APM and single pain of glass. This makes it easy to get host metrics for resource utilization and an easy traceback for exceptions. #### Cons Searching logs is not as intuitive as I would like. Text search doesn't work when logs are sent as JSON. Simple grep would make things easier. #### Reasons for choosing Datadog I prefered the interace of DataDog over New Relic #### Reasons for switching to Datadog single pane of glass. increased capabiilities of datadog, like APM --- ### Great & rich centralized observability tool that just works! - Overall rating: 5/5 - Reviewer: Henry S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've used Datadog for several years now. It is my go-to observability tool. I'd highly recommend it to anyone. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros - Centralized observability - Rich features, covering end-to-end stack - Good UI/UX experience - Rich integration with other libraries and frameworks - Reliability and scalability #### Cons - The pricing model is too rigid. It can be expensive when you have the scale. - The pricing model can be too complicated to understand - No startup or credits offering #### Reasons for choosing Datadog - Centralized observability - Rich integration - Serverless and little overhead --- ### Satisfied with Datadog - Overall rating: 5/5 - Reviewer: Rodrigo A. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Most definitely positive. Datadog replaced New Relic for me several years ago now and I look forward to keep using it in all my future projects. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's very complete and supports all kinds of observability tools. The UI is friendly and uniform #### Cons I can't customize the left hand side menu and hide features that I never need. #### Reasons for switching to Datadog Datadog, by 2020, was much more feature-rich and slick --- ### Datadog develops into (for us) the right areas - Overall rating: 4/5 - Reviewer: Jory S. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been using it for the past 4-ish years, and I think it's moving in the right direction. Documentation has been greatly improved, and I appreciate the tutorials (i use them to outsource onboarding of new team members). I also like that the focus is slowly moving into non-tech as well (UX-design, feature management etc). #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The dashboard building, especially building custom tailored ones for different needs (designers wanting user behaviour things, while product owners want business related things, while developers want performance, security and reliability by viewing bugs and issues). #### Cons Things tend to be very techy, so for my team the workload often comes down to the developers, even though it's the designers, product owners or analysts who actually need something. The consequences can include loss of information (due to the developer interpreting the stakeholder's need / wish differently) or confusion (the developer having a tech focused mindset and language while the stakeholders do not) --- ### Datadog the one stop shop for all observability needs - Overall rating: 5/5 - Reviewer: Vaibhav S. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Datadog is our strategic Observability platform which is perceived well within the entire organization. We find Datadog always staying ahead of other platforms for tech adoption and building observability around it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I find Datadog's Observability offering quite comprehensive. It's like our 1-stop shop for all monitoring needs and has helped us get rid of other tools as most could be done here effectively. The ease of use and friendly UI, tagging and integrations all add to reason of having it as your preferred tool. #### Cons There is lot of products renaming and navigation updates that always keep going on with the platform. Sometimes the products are made GA without 100% diligence about bugs and usability. Billing & Usage although transparent, can sometimes be difficult to understand. --- ### Review from a long time Datadog user - Overall rating: 5/5 - Reviewer: Chris C. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We love Datadog and it is good to see the product continue to evolve, even after being on the market for over a decade. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Usability - definitely one of the best, super intuitive Performance - fast Features - seeing all data in one place and the ability to slice and dice #### Cons Price - cost of Datadog can get out of control if you don't manage it carefully. Review your usage every month is a must. --- ### Observability review - Overall rating: 5/5 - Reviewer: Vinay T. - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Showing Observability and log metrics for our EC2 and EKS Deployments on AWS. Really helps well for debugging #### Cons Cost and Unpredictable Pricing, Cost and Unpredictable Pricing, Alert Fatigue and Limited Alerting Flexibility --- ### Security is primary - Overall rating: 5/5 - Reviewer: Adewale S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, datadog has been a high level security structure for our entire system. Fixing bugs could help greatly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Datadog does what it says. Our team members do not have to worry anymore about data incidence response. This makes reporting seemless. Accessing realtime response prompts are now easy and analysis has been greatly improved. We get the required support needed from the datadog team. #### Cons Im not sure about datadog ability to immediately update response report when i switch online from offline time, except incases where i have to relog in. I understand this helps with data security. --- ### Datadog for observability: Cloud, Frontend and CICD - Overall rating: 5/5 - Reviewer: Sayali M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Experience is good. I have various dashboards designed with Datadog. I am using RUM and CI Visibility as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Datadog intregtations with several platforms. Simplicity how metrics can be collected and visualized in Datadog. #### Cons I visualize AWS metrics in Datadog. Sometimes I see differences in the data represented on Datadog vs Cloudwatch metrics. Still have not understood the gap. --- ### Datadog Review - Overall rating: 5/5 - Reviewer: Bryan J. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered My experience with Datadog was very good overall, I loved the high workloads and the fast changing environment. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Datadog is widely reviewed as a powerful platform with some of the best integrations in it. The software has a sheer number of features. #### Cons I hardly cared for it that much because it was very pricing with its structure. Integrations are easy, but configuration can require alot of work at the same time. --- ### Good but needs some important improvements - Overall rating: 5/5 - Reviewer: Keith O. - Verified reviewer: Yes - Industry: Computer Hardware - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy set up in about an 3 hours with importing everything. Customer service wasn't very knowledgeable about the software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros It is an amazing software with good security, set up, value for the money, and monitoring. Would recommend highly. #### Cons Customer service is a key and they need to upgrade their service department. Log management needs work. --- ### A strong log management tool that is affordable - Overall rating: 4/5 - Reviewer: Eduardo P. - Verified reviewer: Yes - Industry: Banking - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Excellent SaaS based log management tool. The strong correlation features allow us to have deep visibility into our IT environment and take actions to address issues. #### Cons The features are not very customizable. Even simple features such as alert generation cannot be configured in a granular manner. We had to hire third party experts to help us with automating some report generation. --- ### Perfect platform to monitor your systems - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I've gained experience with filtering and creating dashboard, that's really amazing considering the huge amount of data you can store #### Cons Nothing, it's amazing, you can do whatever you want with the platform. I really don't see any cons when using it ## More reviews [Next reviews](https://www.softwareadvice.com/bi/datadog-profile/reviews/?page=2) --- Datadog Reviews, Pros and Cons - 2026 Software Advice