--- title: "Datadog Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Datadog. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Datadog is a good fit for you!" source_url: "https://www.softwareadvice.com/bi/datadog-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Dashboard Software](https://www.softwareadvice.com/bi/dashboard-comparison/) / [Datadog](https://www.softwareadvice.com/bi/datadog-profile/) / Datadog Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/bi/datadog-profile/) Reviews [Alternatives](https://www.softwareadvice.com/bi/datadog-profile/alternatives/) # Datadog User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 370 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.3/5 - Value for money: 4.1/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 228 reviews (62%) - 4 stars: 129 reviews (35%) - 3 stars: 10 reviews (3%) - 2 stars: 2 reviews (1%) - 1 star: 1 reviews (0%) ### Most mentioned pros - I can jump from an APM trace to the exact logs and the host and container metrics behind a request without switching tools, which makes debugging production issues in our backend much faster. - The real-time monitoring and observability across the entire infrastructure was a standout — being able to see logs, metrics, and traces all in one place made troubleshooting significantly faster. - Datadog is a stable tracking platform that provides our IT department with full visibility of our software infrastructure. ### Most mentioned cons - As a large number of host servers and data logs are created, they grow in price significantly, making it difficult to operate on a low university budget. - Some of the internal documentation isn't updated very often, so that you occasionally have setup instruction mismatches between their page and vendors. - I find that creating useful monitors and queries is challenging because I am not allowed access to more advanced features or search criteria I am not aware of. ## Datadog customer reviews Showing reviews 1-25 of 370 (page 1). ### Powerful Observability Platform with Extensive Integrations - Overall rating: 5/5 - Reviewer: Swaibu B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Datadog has been a powerful observability platform for monitoring infrastructure, applications, logs, and system performance. Its extensive integrations and real-time monitoring capabilities make it useful for identifying issues and understanding system behavior. The platform is feature-rich, although navigating the many features can take time to learn, and costs should be carefully managed as usage grows. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Datadog provides comprehensive monitoring and observability capabilities with real-time insights, powerful dashboards, and integrations with a wide range of cloud and infrastructure services. Its centralized visibility makes it easier to identify issues and monitor system performance. #### Cons The platform can have a steep learning curve, especially for new users. Pricing can also become significant as the number of hosts, logs, metrics, and monitored services increases. --- ### A Powerful Observability Platform with Premium Pricing - Overall rating: 4/5 - Reviewer: Wai Yip L. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Datadog has been very positive. As a senior SRE, I rely on it daily for infrastructure visibility, performance tracking, and incident response. The platform is reliable, feature-rich, and continues to evolve with meaningful improvements. It has helped streamline on-call workflows and reduced mean time to resolution across multiple services. Aside from pricing concerns, it remains one of the most effective observability solutions I’ve worked with. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Datadog provides a comprehensive and unified observability platform that has been invaluable for maintaining the reliability of our systems. Its integration ecosystem is exceptional—most services we use can be connected with minimal effort. The dashboards are highly customizable and intuitive, making it easy to visualize key performance metrics. Log management, APM, and infrastructure monitoring work seamlessly together, which significantly improves incident detection and troubleshooting. The alerting capabilities are robust and flexible, enabling precise, noise-free monitoring. #### Cons The primary downside is the cost. As our environment scales, Datadog becomes increasingly expensive, especially when ingesting large volumes of logs and metrics. Cost management requires constant attention, and certain features can become hard to justify purely from a pricing standpoint. #### Reasons for choosing Datadog During our evaluation process, we compared Datadog against Dynatrace, Splunk Enterprise, and Papertrail. Each platform had strengths, but Datadog ultimately provided the most balanced and mature observability solution for our needs. Dynatrace offered strong automatic discovery and topology features, but its learning curve and operational complexity were higher. The platform felt more rigid in how data was presented, whereas Datadog offered greater customization and flexibility in building dashboards, alerts, and workflows—important for an SRE-driven environment. Splunk Enterprise delivered excellent log analytics, but it required substantial infrastructure, tuning, and ongoing management to get the same level of real-time visibility that Datadog provides out of the box. Extending Splunk into full-stack observability required additional modules and overhead, making the operational cost and complexity less appealing. Papertrail was simple and effective for logs, but it lacked the breadth required for modern observability. It wasn’t designed to cover metrics, APM, distributed tracing, user experience monitoring, or Kubernetes-native insights—capabilities that have become essential for our environment. Datadog stood out because it integrates all core observability pillars—metrics, logs, traces, and real-user monitoring—into a single, cohesive platform without requiring separate tooling or significant operational overhead. Its cloud-native integrations, Kubernetes visibility, alerting flexibility, and ease of onboarding helped us accelerate adoption and improve incident response. Although cost remains a consideration, Datadog provided the strongest combination of capability, usability, and ecosystem maturity, making it the best fit for our long-term observability strategy. #### Reasons for switching to Datadog We transitioned from New Relic to Datadog primarily because Datadog offered broader observability coverage and deeper integration capabilities that aligned better with our evolving infrastructure. Datadog’s unified platform for metrics, logs, and APM provided a more cohesive experience compared to New Relic’s more segmented tooling. Additionally, Datadog’s out-of-the-box dashboards, cloud-native integrations, and Kubernetes visibility were significantly more mature, which reduced setup time and improved our ability to troubleshoot issues quickly. The alerting flexibility and correlation features in Datadog also gave us better operational insights, ultimately improving on-call efficiency. While New Relic served us well, Datadog’s ecosystem, extensibility, and end-to-end visibility made it a more effective solution for our SRE workflows. --- ### Tagging is essential - Overall rating: 4/5 - Reviewer: Sam H. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros With the correct tagging strategy, datadog becomes very easy to use. This does take some planning is well worth the effort. #### Cons Very expensive tool, with new solution costing more and more on top of the standard ingestion costs. --- ### Brings many different monitoring tools into one platform! - Overall rating: 5/5 - Reviewer: Edwin V. - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Datadog has been positive. It is a powerful observability platform that helps development and operations teams understand what is happening across applications, infrastructure, and services. The combination of logs, metrics, traces, and AI-assisted insights makes it easier to investigate production issues and improve system reliability. I especially appreciate the log search capabilities because finding the root cause of an issue is much faster compared to manually checking multiple systems. The data analysis features help teams identify trends and performance problems before they become major incidents. Datadog also works well in modern software development environments with cloud services and automated deployment pipelines. Customer support and documentation are generally helpful when setting up more complex monitoring scenarios. Although the pricing requires careful planning, the value comes from reducing downtime, improving developer productivity, and giving teams a clearer view of their systems. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I liked most about Datadog is how it brings many different monitoring tools into one platform instead of having separate systems for logs, metrics, traces, and application performance monitoring. The AI-powered features are useful, especially for helping teams identify unusual behavior, detect potential issues faster, and understand large amounts of operational data without manually reviewing everything. The log management capabilities are strong because searching through millions of events is fast and the filtering options make troubleshooting much easier. I also like the dashboard customization because teams can create views based on their own services and business needs. For development teams, Datadog integrates well with cloud platforms, CI/CD pipelines, and modern application stacks. The alerting system helps developers catch problems early before they impact users. Overall, it saves engineering time by providing better visibility into production environments. #### Cons The biggest downside of Datadog is the cost, especially for larger organizations that generate a high volume of logs and monitoring data. While the platform provides many valuable features, pricing can become difficult to manage as usage grows. Some advanced features require additional licenses or paid add-ons, which can make budgeting more complicated. The platform also has a learning curve because there are many options available, and new users may need time to understand the best way to configure dashboards, alerts, and log pipelines. Log management can become expensive if teams do not carefully control what data they collect and retain. I also found that troubleshooting some configurations requires reading documentation or contacting support because there are many settings available. A simpler onboarding experience for advanced features would make Datadog easier for new teams. --- ### Datadog APM Database Monitoring is a must have if you're a DBRE - Overall rating: 5/5 - Reviewer: Prateek G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall from a DBRE perspective it has hit all the major observability checkpoints that were needed to monitor our databases. Time to respond to a database incident has really improved and we have more visibility into the systems #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I work in Data Reliability and so far the best thing about Datadog has been its APM feature and the Postgres integration. I have been able to track issues before they could happen and it had been really useful during incidents #### Cons The recent AI recommendations are sometimes not very useful. When a query is slow obviously the first recommendation would be to add indexes. For some reason the AI recommendation system does not check the indexes before recommending. To an engineer who doesn't have admin privileges to the Database, these recommendations might sound confusing and they would create tickets which gets marked as Won't Do #### Reasons for switching to Datadog We took a survey on used features from pganalyze and realized DBM had similar offering at similar prices. We did a trial with 5 instances and found it useful. Later we implemented it across 40 RDS instances and seen the value within organization --- ### Looking for a good one stop shop? Go for Datadog - Overall rating: 4/5 - Reviewer: Tobias W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. If you want a solid solution, with constant updates and you have the budget for your all in one Observability platform, go they way with Datadog. You won’t regret it #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The wide range of services and excellent customer care from customer succes. If you compare it to other competitors, Datadog offers a better one stop show and one single pane of glass #### Cons The pricing is quite steep compared to competitors. It’s diffidently not the most cheap product in terms of pricing. #### Reasons for choosing Datadog Single plane of glass. No switching between tabs all visible from one perspective and broad range of integrations. #### Reasons for switching to Datadog To get a single plane of glass from multi vendors instead of multiple Observability solutions. --- ### Financial Application Data Analysis - Overall rating: 5/5 - Reviewer: Claudio M. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. All the experience from installing/configuring to using was smooth. Great job on the tech side regarding the setup process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Application real time visibility with APM and relate this with infrastructure monitoring. For me was amazing to have multiple organizations to split our different products. #### Cons Dashboards predesign. Will be great if Datadog provides dashboard template for different uses cases. #### Reasons for switching to Datadog We used prometheus/alert manager/grafana for infrastructure monitoring. --- ### Overall Satisfied - Overall rating: 5/5 - Reviewer: Charles B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I am beyond pleased with the product and look forward to leveraging it even further in 2026. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The APM feature and being able to accurately identify issues within the stack along with the synthetics. #### Cons The cost. The ability to actually drilldown and get detailed usage metrics. Nothing else really an issue. #### Reasons for switching to Datadog Better visibility and APM options to monitor the environment. --- ### Datadog Pros and Cons from an SRE at MLB - Overall rating: 4/5 - Reviewer: Kye L. - Verified reviewer: Yes - Industry: Broadcast Media - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros The wide array of features that Datadog offers, allowing for a truly comprehensive observability suite. #### Cons I think that sometimes the breadth of Datadog's offerings is achieved at expense of depth - I often find that new features come out (even from what seems like the same product/team) before issues with older features are fully addressed or before requests for what seem like simple, core functionality additions are addressed. #### Reasons for switching to Datadog We self-managed much of our observability footprint - Datadog lightens that load immensely. --- ### Datadog review - Overall rating: 4/5 - Reviewer: Tamil S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered It's one of the powerful tool in the market for application monitoring and production monitoring. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Dashboard creation is one my favourite thing in Datadog. #### Cons Alerts configuration and customisation of alerts with different features like including html ,css, urls #### Reasons for switching to Datadog Due to internal cost cut in the organisation. --- ### Best Single Pane of Glass Monitoring Solution - Overall rating: 5/5 - Reviewer: Henry Y. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I like DataDog a lot. It beats the various disparate monitoring products we were using before. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Functionality: 5/5 #### Pros APM and single pain of glass. This makes it easy to get host metrics for resource utilization and an easy traceback for exceptions. #### Cons Searching logs is not as intuitive as I would like. Text search doesn't work when logs are sent as JSON. Simple grep would make things easier. #### Reasons for choosing Datadog I prefered the interace of DataDog over New Relic #### Reasons for switching to Datadog single pane of glass. increased capabiilities of datadog, like APM --- ### Lead QA Engineer - Overall rating: 5/5 - Reviewer: Syed R. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positive. I think it's the market leader in visibility and observability. I am saying this having worked with Splunk, Grafana and other similar products. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Intuitive UI, and feature packed. Setting up dashboards has been a breeze. Most recently I set up several Synthetic tests for my organization and I was pleasantly surprised with its capabilities. Great documentation to support various features overall. #### Cons My organization has complained about cost of the product. #### Reasons for switching to Datadog Corporate decision. I was not involved with it, but I am glad the decision was made. --- ### Datadog Has It all,Favorite Tool in My Professional Work - Overall rating: 5/5 - Reviewer: Vivien N. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall Datadog is very powerful for monitoring and observability and have easy to use dashboards.Does a fantastic job of monitoring logs ,usage and setup alerts. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Datadog centralize logs ,metrics and traces all in one place which helps to detect and trouble shoot issues easily before the cause costly harm.Integrate with wide variety of tools which makes it super flexible for monitoring. Offer powerful dashboards and visualizations that allow detailed reporting. #### Cons Datadog pricing plan is complex and confusing ,must be keen to avoid unplanned costs and wasteful licensing --- ### Senior devops engineer - Overall rating: 5/5 - Reviewer: Omri L. - Verified reviewer: Yes - Industry: Entertainment - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros new features, especially around infra, ability to connect infra and apps, [sensitive content hidden] client success meetings #### Cons some areas are too vague, no reply on issues like metric rate changes by time window, custom metrics insights, APM changes, pricing structure. All of these make some features unusable and some areas unpredictable --- ### Review from a long time Datadog user - Overall rating: 5/5 - Reviewer: Chris C. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We love Datadog and it is good to see the product continue to evolve, even after being on the market for over a decade. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Usability - definitely one of the best, super intuitive Performance - fast Features - seeing all data in one place and the ability to slice and dice #### Cons Price - cost of Datadog can get out of control if you don't manage it carefully. Review your usage every month is a must. --- ### Powerful and Reliable Monitoring Platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered My experience with Datadog has been very positive. It helped improve visibility across systems and made monitoring and issue management much more efficient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Datadog is very effective for monitoring systems, applications, and performance in real time. The dashboards are easy to navigate, and the platform provides helpful insights that make troubleshooting and tracking issues much easier. #### Cons Some advanced features can take time to fully learn, but overall the platform is well organized and works smoothly. --- ### All in one observability tool - Overall rating: 5/5 - Reviewer: Sonal G. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use with all the observability features at one place including logs,trace,metrics and now the new AI features. #### Cons It’s sometimes difficult to list few features like the metric summary and custom metric volume as the site is slow. --- ### robust and flexible platform - Overall rating: 5/5 - Reviewer: ryan p. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I find it to be a valuable tool that has generally fast queries and dependable uptime. I appreciate the flexible alert conditions and monitors. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My favorite thing about Datadog was the clean and modern interface that is pretty intuitive once you learn. #### Cons It can get a bit pricey, with log volume, custom metrics, high-cardinality tags, and multiple products enabled. --- ### Web3 users - Overall rating: 4/5 - Reviewer: kayden L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall datadog is a good products for monitoring, apm, rum and log management. It also got a lot of advance security features, we will try it soon. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros log management and RUM, it is most helpful for us to investigate problem, also it sends us an alert when log reaches an serval errors #### Cons infra, it is a basic metric monitoring tools and the interface is not user friendly for checking issue. #### Reasons for choosing Datadog support and pricing is more competitive. --- ### I love DD, it helps my work a lot - Overall rating: 5/5 - Reviewer: Hieu K. - Verified reviewer: Yes - Industry: Automotive - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Very intuitive UI UX to use Suitable for people who are less tech savvy Data is very up to date and easy to find #### Cons Documentation seems not too easy to find and use Document is sometimes outdated and cluttered also :( --- ### Good but needs some important improvements - Overall rating: 5/5 - Reviewer: Keith O. - Verified reviewer: Yes - Industry: Computer Hardware - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy set up in about an 3 hours with importing everything. Customer service wasn't very knowledgeable about the software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros It is an amazing software with good security, set up, value for the money, and monitoring. Would recommend highly. #### Cons Customer service is a key and they need to upgrade their service department. Log management needs work. --- ### Good Tool for Monitoring - Overall rating: 4/5 - Reviewer: Sarath S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Once you get used to the interface, it saves a lot of manual effort. Support and documentation are also helpful. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Datadog gives a full picture of system performance in one place. I liked how easy it is to set up real-time dashboards and alerts. The integration with AWS and other cloud services is smooth #### Cons It can be overwhelming in the beginning due to so many options and dashboards. Some parts of the UI feel a little cluttered. --- ### Lead Cloud Architect - Overall rating: 5/5 - Reviewer: Dipesh P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 5001-10000 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered As Cloud consultant, we were able to deploy observability quickly using Datadog. Integrations are awesome, however there can be more added for AWS SSM run books to auto remediate some alerts. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User interface and product features are great! #### Cons Being a cloud consultant this is what i have seen. Datadog Cost is high so enterprise clients are trying to move away from Datadog. --- ### Perfect platform to monitor your systems - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I've gained experience with filtering and creating dashboard, that's really amazing considering the huge amount of data you can store #### Cons Nothing, it's amazing, you can do whatever you want with the platform. I really don't see any cons when using it --- ### Nice but Expensive - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Program Development - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Datadog is a really nice tool, you can implement it so easy the support is great but like I said pricing is really high #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is so easy to implement a monitoring stack including logging, tracing, metrics, and logs #### Cons pricing is so high, you need a lot of money to have datadog in all your services ## More reviews [Next reviews](https://www.softwareadvice.com/bi/datadog-profile/reviews/?page=2) --- Datadog Reviews, Pros and Cons - 2026 Software Advice