# Datadog vs xMatters - 2026 Comparison - Software Advice > Datadog vs xMatters - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/bi/datadog-profile/vs/xmatters --- [Home](https://www.softwareadvice.com/) / [IT Management Software](https://www.softwareadvice.com/it-management/) / Datadog vs xMatters Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 3, 2026 # Datadog vs. xMatters: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 3, 2026 # Datadog vs. xMatters: 2026 Comparison Skip hours of research. 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Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/bi/datadog-profile/) [Datadog](https://www.softwareadvice.com/bi/datadog-profile/) 4.6 [(360)](https://www.softwareadvice.com/bi/datadog-profile/reviews/) Starting Price $15.00per month Free trial Free version Pros: - Customizable dashboards - Real-time monitoring Cons: - High cost - Steep learning curve Who uses Datadog Based on 360 reviews - Popular among: Small businesses - Most common industry: IT & Software Development (46%) - Top use cases: Log Analysis (31%), Dashboard (31%) 78% of users recommend this product [](https://www.softwareadvice.com/itsm/xmatters-profile/) [xMatters](https://www.softwareadvice.com/itsm/xmatters-profile/) 4.6 [(141)](https://www.softwareadvice.com/itsm/xmatters-profile/reviews/) Starting Price $9.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses xMatters Based on 141 reviews - Popular among: Enterprise organizations - Most common industries: IT & Software Development (25%), Health & Medicine (7%) and Retail, Consumer Goods & Services (7%) - Top use cases: Incident Management (4%), IT Management (3%) and Website Monitoring (1%) 88% of users recommend this product [](https://www.softwareadvice.com/bi/datadog-profile/) Datadog 4.6 [(360)](https://www.softwareadvice.com/bi/datadog-profile/reviews/) [](https://www.softwareadvice.com/itsm/xmatters-profile/) xMatters 4.6 [(141)](https://www.softwareadvice.com/itsm/xmatters-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.6 Based on 360 reviews Ease of use 4.3 Value for money 4.1 Customer support 4.3 Functionality 4.5 4.6 Based on 141 reviews Ease of use 4.5 Value for money 4.3 Customer support 4.7 Functionality 4.5 ## User interface * * * ## Key features Features selected based on 501 reviews from IT Management * * * Access Controls/Permissions 4.3 Alerts/Notifications 4.7 Compliance Management N/A Data Import/Export 4.3 Data Visualization 4.4 Incident Management N/A Access Controls/Permissions 5.0 Alerts/Notifications N/A Compliance Management 4.7 Data Import/Export N/A Data Visualization N/A Incident Management 5.0 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Amazon EC2Not enough reviews ](https://www.softwareadvice.com/virtualization/amazon-ec2-profile/)[ OpenShiftNot enough reviews ](https://www.softwareadvice.com/app-development/openshift-profile/)[ BitbucketNot enough reviews ](https://www.softwareadvice.com/ide/bitbucket-profile/) [ ConfluenceNot enough reviews ](https://www.softwareadvice.com/project-management/confluence-profile/)[ Network Performance MonitorNot enough reviews ](https://www.softwareadvice.com/server-management/network-performance-monitor-profile/)[ Salesforce Sales CloudNot enough reviews ](https://www.softwareadvice.com/product/2764-Salesforce/) ## Reviews * * * RV Rakhi V.QA LeadInformation Technology and Services, 51-200 employees "The real-time monitoring and observability across the entire infrastructure was a standout — being able to see logs, metrics, and traces all in one place made troubleshooting significantly faster." Apr 20, 2026 WL Wai Yip L.SREFinancial Services, 201-500 employees "Cost management requires constant attention, and certain features can become hard to justify purely from a pricing standpoint." Dec 18, 2025 NN Nour N.Tech and Security ConsultantHospital & Health Care, 11-50 employees "By automating these tasks, I've reduced my stress at work: I plan the protocols, Xmatters stands guard and notifies me when there's any issue, and I supervise that everything is okay." Apr 8, 2025 NN Nour N.Tech and Security ConsultantHospital & Health Care, 11-50 employees "The learning curve is intimidating at first." Apr 8, 2025 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Amazon CloudWatch vs Datadog](https://www.softwareadvice.com/log-analysis/amazon-cloudwatch-profile/vs/datadog/)[Splunk Enterprise vs Datadog](https://www.softwareadvice.com/bi/datadog-profile/vs/splunk-enterprise/)[Site24x7 vs Datadog](https://www.softwareadvice.com/bi/datadog-profile/vs/site24x7/)[ManageEngine Endpoint Central vs xMatters](https://www.softwareadvice.com/compare/117339-ManageEngine-Desktop-Central/vs/168379-xmatters/)