---
title: "Boomi Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Boomi. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Boomi is a good fit for you!"
source_url: "https://www.softwareadvice.com/bi/dell-boomi-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Boomi Reviews

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# Boomi User Reviews

## Reviews summary

- Overall rating: 4.4/5
- Total reviews: 274

### Secondary ratings

- Ease of use: 4.4/5
- Customer support: 4.3/5
- Value for money: 4.3/5
- Functionality: 4.3/5

### Rating distribution

- 5 stars: 138 reviews (50%)
- 4 stars: 123 reviews (45%)
- 3 stars: 9 reviews (3%)
- 2 stars: 2 reviews (1%)
- 1 star: 2 reviews (1%)

### Most mentioned pros

- This significantly reduces development time and allows you to focus more on business logic rather than technical overhead.
- The new dashboard with analytics brings in better insight on data transfers.
- Working with Boomi has been a great experience, particularly because of how easy it is to build integration processes.

### Most mentioned cons

- Additionally, the support experience could be improved. While documentation is available, resolving more complex or urgent issues through support can sometimes be slower than expected, which can impact timelines in critical situations.
- In some moments where we must generate scenarios that are slightly complex it is difficult to integrate the tool, which forces us to look for third party solutions to be able to carry it out without wasting time.
- customization a bit challenging for a beginner

## Boomi customer reviews

Showing reviews 1-25 of 274 (page 1).

### Dell Boomi for your systems integration needs

- Overall rating: 5/5
- Reviewer: Cristian B.
- Verified reviewer: Yes
- Industry: Semiconductors
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2019
- Review source details: This review was submitted organically. No incentive was offered

We have complex requirements to integrate with a various cloud and on premise applications, related to the semiconductor manufacturing business of our company. Also, b2b integration with 30+ suppliers is needed. Though I was skeptical initially that Boomi can cover our needs, after joining their first Boomi World in 2017 and talking to Boomi specialists and with their customers, I was convinced we are on the right track. Now, few years later I can say Boomi was a good choice.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

By definition, Boomi is built for systems integration. What this means is that you get a long list of out of the box integration connectors (90+). We have used Boomi to seamlessly integrate our NetSuite ERP with: - cloud applications: Namely, OpenAIR, Box - on premise applications: Secure FTP, custom API for Oracle Agile PLM and custom apps It has covered most of our integration needs with a relatively small to medium effort.

#### Cons

Also by definition, Boomi is built with the idea that not only technical people can do these integrations. This is one reason that higher management of a company can be "pursued" to purchase it. However, in reality non-technical people can only achieve very simple integrations with the drag&drop features of the platform. More technical knowledge is needed because most of the times the requirements are more complex and require custom scripting/mapping between data formats.

---

### Boomi - walks the talk with clouds!

- Overall rating: 5/5
- Reviewer: Britto P.
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2018
- Review source details: This review was submitted organically. No incentive was offered

I have been working on Dell Boomi last 3 years and I fell in love with it. And the Boomi community is being knowledge repository ensuring you get all your solutions needs. I have also been one Boomi champions for helping may developers to excel in their design and development.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I have worked on many integration tools in my IT careers but the most interesting and fun to design is Boomi. It's ease of use is tremendous and any developer would love it. And who ever has basic knowledge of Integration can learn quickly.

#### Cons

Some features are missing like audit logs use of ease and extensible properties change needs to be locked why making changes after deployment.

---

### Lower TCO Integration Platform

- Overall rating: 5/5
- Reviewer: Dilin J.
- Industry: Hospital & Health Care
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2018
- Review source details: This review was submitted organically. No incentive was offered

Great platform that brings agility with less TCO

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Lower Cost TCO platform that has 1000+ built in connector

#### Cons

The memory usage in Map shape is something we need to address

---

### Fast development with an easy-to-use interface

- Overall rating: 4/5
- Reviewer: Nick B.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: November 2018
- Review source details: This review was submitted organically. No incentive was offered

It has been a very positive experience partnering with Dell Boomi. They are there every step of the way, are ultra-responsive and eager to help. They can and do act to make improvements to the product based upon our feedback. It is exciting to see the product get better all the time.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The interface not only makes designing and programming easy, it also makes processes easy to update in the future. The design makes it simple to re-use components, you don't have to re-invent the wheel every time or slog through a lot of code when you need to make changes. Boomi also has an epic user community that been a great problem-solving resource.

#### Cons

There need to be more built in features to reduce the amount of custom scripting and SQL that needs to be written.

---

### Just loved it but something is still missing

- Overall rating: 5/5
- Reviewer: dishant s.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 11-50 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: November 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience of Dell Boomi is really good. I really loved the fact that one doesn't need any high level programming skills to integrate with ERP systems. Boosted performance of many projects of mine in a very less time. I uses Dell Boomi mostly for reporting purpose.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

It is very user friendly and easy to use. Compatibility with other apps is really very good. The number of connectors available in the software is good. A huge number of tools are available for the development. Threat protection feature is really useful.

#### Cons

Although it is a value for money product but not all the customers can buy it, so the first concern is of the price. Debugging process must have been simpler but still a little bit complex now. It is not compatible with excel. The logs created had not enough information and this can be troublesome for someone whose system ran into a issue and can find problems while solving it. Less documentation.

---

### Boomi is a good middle solution between easy integrations and complex custom integrations

- Overall rating: 4/5
- Reviewer: Kelly Michael S.
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2022
- Review source details: This review was submitted organically. No incentive was offered

Boomi is a good middle-of-the-road solution. If you have an admin dedicated to it and have enterprise software that has an emphasis on good data and integration, it gets the job done.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Boomi supports pretty much every software platform you can think of and allows for more custom integrations than Zapier

#### Cons

You need to understand Boomi pretty well to make your dream integration come true. There are learnings resources out there, but they take time.

---

### Boomi Integration for Higher Education

- Overall rating: 4/5
- Reviewer: Bradley R.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: October 2019
- Review source details: This review was submitted organically. No incentive was offered

We have hundreds, perhaps thousands, of different applications and services on campus and we desperately need integration and Boomi looks like a great solution. We are early in its use and so far it looks like it will make a huge difference on simplifying access to data for our campus community.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Like the visual layout at the higher level with the ability to use scripts for more complicated details. Great support. I reported a bug, everything has bugs, and a fix came in the very next release.

#### Cons

The pricing model, based on number of connections, doesn't make much sense for our situation. But they are good about working with us on options.

#### Reasons for choosing Boomi

I wasn't part of the purchasing decision but understand there there wasn't another product that could do all that we needed it to do.

---

### Boomi Product Review

- Overall rating: 4/5
- Reviewer: Rajeev V.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2019
- Review source details: This review was submitted organically. No incentive was offered

Great

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Ease of use and easy to develop and manage

#### Cons

Atom Queue is not a good enterprise Queue solution

#### Reasons for choosing Boomi

Broad list of connectors, easy development

---

### Ease of Use

- Overall rating: 4/5
- Reviewer: Dana F.
- Verified reviewer: Yes
- Industry: Biotechnology
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: November 2018
- Review source details: This review was submitted organically. No incentive was offered

Overall positive.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Simple to use, quick to develop. I was able to develop a workable process in one day!

#### Cons

Auto-names objects which can lead to confusion over which is the correct version. Gives 4 levels of errors when setting up email notifications - but there still can be an error during a process execution which would NOT trigger the email, so the only way to discover this error is the go to the Execution console.

---

### EDI - Faster, Cheaper & API Ready

- Overall rating: 5/5
- Reviewer: Tariq J.
- Verified reviewer: Yes
- Industry: Design
- Company size: 201-500 employees
- Product usage: Used daily for less than 12 months
- Reviewed: November 2018
- Review source details: This review was submitted organically. No incentive was offered

We have improved operational efficiency of 100%. Cross utilization of resources Future proof for EDI and 1600% ROI

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The UI was one of the main reasons that we chose Boomi over 12 other solutions. That being said other than the UI, the ability to decrease our EDI onboarding time from 6-10 weeks to 2 weeks was a massive reason for us to move to Boomi. 1600% ROI

#### Cons

There are some minor work arounds required for certain things. The biggest of which is actually the need for a Proxy server when migrating customers over to a "new" AS2 certificate.

---

### Boomi - achieve peace-of-mind

- Overall rating: 4/5
- Reviewer: Scholl G.
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2016
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We've used Dell Boomi to support Re-pricing and Order management integration over the past several years. Our processes submit approx. 1-2 million API calls a day to our ERP and marketplace channel management platforms. The most important thing I can say about Boomi is the peace of mind it brings...Once you get a process built and tested...it's just works! I worry about all of our other platforms going down or cringe when new updates are released. I've never had that worry with Boomi. They perform monthly releases, and I've never had a release break one of our processes. Given the range of tools available to construct integration processes, there is almost always a way to accomplish a process. Typically the challenge becomes picking the best way to solve the problem with the various options available. One thing that has drastically improved over the past year or two is the information/knowledge base and participation of the Boomi user community. Several years ago if you had questions on how to do something, it would take a while to figure things out. The new Community platform is thriving with lots of very useful information to help beginners get started building processes. The only negative I've ever had and continue to have is cost. Depending on the number of connections (distinct endpoints) you require for your integration needs, things can get expensive quickly. This is one area in which I wish Boomi would get creative. Even if you are using basic local DISK connections or simple HTTP endpoint connections (as opposed to branded connectors such as SF.com, or Netsuite), every endpoint will cost you an additional $300/month. Some pricing-flexibility on bundling certain types of connectors would be a great improvement. For this reason I deducted some stars in the "Value For Money" rating. However, I'll end by re-iterating my opening comments. That cost delivers a huge benefit...Boomi is a robust, stable platform, and you will achieve piece of mind for your integrations that run within it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Development environment.

#### Cons

Cost

---

### Stream integration solution

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 1001-5000 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: November 2022
- Review source details: This review was submitted organically. No incentive was offered

the interface is nice and I'm ordering again

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

the platform is easy to use and has many advantages for integration

#### Cons

bugs occur from time to time that the only problem

---

### Boomi Makes IPaaS easy

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Management Consulting
- Company size: 5001-10000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2019
- Review source details: This review was submitted organically. No incentive was offered

On the projects I have been on Boomi has been able to deliver everything that the clients have wanted and more. From EDI, to API integrations, and even MDM integrations, Boomi has been able to deliver. Developing for these projects has been straight forward and support has been awesome!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Boomi makes integration development a simple easy way to connect to other applications. The ability to create patterns that can be used in other integrations within Boomi makes development simple and accessible for new projects.

#### Cons

Minor performance issues with large volumes of data. There are also instances where some component windows do not work as expected or have a poor usability due to limited visibility.

#### Reasons for choosing Boomi

The cost was very competitive and the service provided was top notch.

---

### Integrating System and Data to Help Save Wetlands

- Overall rating: 4/5
- Reviewer: Lawrence J.
- Verified reviewer: Yes
- Industry: Renewables & Environment
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: November 2018
- Review source details: This review was submitted organically. No incentive was offered

Overall I would say that my experience with Dell Boomi has been very positive. The sales and support team have always been prompt and friendly without the pressure. We're currently in transition from a monolithic on premise custom build system to a more off the shelf and distributed architecture and Boomi has been essential to this process from day one. In the near future I believe we will be added Master Data Hub and API Managment services to our account and will be interested in getting a better understanding of Flow.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The recent change that I like the best is the redesign of the Groovy/Javascript IDE shapes. Prior to the redesign the old text box was a major pain point, but the redesign removed that altogether.

#### Cons

Sometimes having to set authentication/directory information in a properties shape prior to the non-starting connector shape can be obtuse and with simpler integrations can add unneeded complexity. Perhaps if there was a way of setting the properties in the the connector shape, but allow them to be overridden by a properties shape earlier in the process.

---

### Boomi Developer Ease

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: November 2018
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Ease of developing an integration. The product is self document there are a lot of options for connectors pre-built. There is a vast support network of resources help and training available to aid in understanding the development life cycle.

#### Cons

The product requires a lot of resources when running. Some development processes and methods are not as straight forward and take experience and trial and error to work around what should logically work 1 way but need to be handled in a less straight forward manner.

---

### Speed of developement

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Biotechnology
- Company size: 5001-10000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2018
- Review source details: This review was submitted organically. No incentive was offered

We started out small with one atom and a single integration. This integration went so well we moved to adopt Boomi as our corporate wide iPaas.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Speed to deployment. We had a proof of concept up and running in one day. The development and deployment cycle fits perfectly with Agile

#### Cons

I'd like to see some more functionality in one or two of the connectors.

---

### Bhoomi a Easy Integration tool on Cloud

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Government Administration
- Company size: 5001-10000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We tried to integrated different systems like SAP ERP from DOT, CRM from different departments, Mainframe systems, FTP and providing webservices for different external clients

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is very easy to use. 80 percentage can be done without coding and the rest of the development can be done with limited Java Scrpting functionality.It integrates seamlessly with different systems (etl, ftp, webservices etc)

#### Cons

Customization is the biggest challenge and lack of thd documentation of the product

---

### My Dell Boomi View

- Overall rating: 4/5
- Reviewer: Vivek V.
- Industry: Computer Software
- Company size: 10000+ employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2016
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall experience is good but I still see a lots of improvement points for the development environment. Also memory and multi threading options appears a bit tricky with Dell Boomi. Checkpointing of the processing would add lots of value to the product in terms of recovering the the half way processed transactions.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Common development environment along with version control and revision history. Development environment on cloud can enable a developer to become productive from day one. Single place deployment and complete code life cycle management. Common Dashboard to monitor the integer landscape components. Automated housekeeping of logs and temporary files.

#### Cons

Memory management is a bit tricky, no option to allocate memory to specific integration processes. Multi threading not very efficient and controllable. Configuration Parameter management through process extentions is a bit complex and confusing. Dependency on internet for development activity. In case of any network issue developer cannot continue with the development.

---

### Dell Boomi vs the world

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 5001-10000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2019
- Review source details: This review was submitted organically. No incentive was offered

Speed to go-live

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Ease of implementation, use, and functionality

#### Cons

Molecules and its use Licensing to be more transparent

#### Reasons for choosing Boomi

Ease of integration with different applications Low code

---

### Integration Platform

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 10000+ employees
- Product usage: Used daily for less than 12 months
- Reviewed: November 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Integration with Oracle DB and clients database was done using Dell Boomi. Spreadsheet source was leveraged as client had an in house DB.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

1. Out of box connectors which can be used to connect to many sources like excel, Oracle DB etc. 2. Very easy to use with point and click type of UI. 3. Javascript based so easy for most coders to use.

#### Cons

May need some time to train and there is some learning curve. However, extensive training material is available for this online.

---

### Easy and reliable tool for all your integration needs

- Overall rating: 4/5
- Reviewer: Christiaan v.
- Industry: Information Technology and Services
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2017
- Review source details: This review was submitted organically. No incentive was offered

The software enabled me to create many integrations in just a few weeks instead of months. You don't have to write any code which speeds up the developing, testing and deploying of your integrations.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Dell Boomi provides many features to support integration development. It's easy to transfer data from one system to another with the use of default connectors and simple mappings. Boomi also provides your with the tools for more complex integrations. For example you can use business rules and decision shapes to validate your data and transfer it to different endpoints. Error handling and monitoring is also really thought trough.

#### Cons

The performance on the Boomi Cloud is not optimal. However, you can active an Atom Worker by contacting your Boomi rep to speed things up a bit. I only heard about this after a while and I wonder why the performance is not enabled by default.

---

### Dell Boomi

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Leisure, Travel & Tourism
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 4/5

#### Pros

Dell Boomi integrates well with Salesforce. It is easy to use, requiring almost no programming language experience. No maintenance is needed.

#### Cons

Debugging is very difficult and the documentation has no examples.

---

### Dell Boomi is Awesome

- Overall rating: 5/5
- Reviewer: Velmurugan K.
- Industry: Telecommunications
- Company size: 10000+ employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2016
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

This is my first middle ware. I am enjoying the work i do now than ever. Boomi simplified the number of lines of codes that we write to integrate/automate any process. I started learning this on my own, i never though it would be that easy to learn, of course by referring the documents that has been provided. During the certification course as well, i find it easy to complete. However, for me, the certification course is not worth for the money that I pay, Mainly because of the content. The expectation was it will cover all the components available with Dell Boomi but it is not. Over all, i am enjoying the integrations that i am configuring with Dell Boomi. The recent updates in community as well as Boomi platform is really good.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to learn Easy to configure local atoms easy to make any changes Amazingly quick support team Knowledge stored community

#### Cons

Content and the cost of certifications.

---

### Dell Boomi Review

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Identify, manage and develop key organizational capabilities for business transformation initiaitives. Develop future states and identify gaps. Assign roles to different areas. This tool helps the users to identify, develop and manage all steps in diffeenet phases of transformation, develop different views of projects and programs and other related tasks.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Great Tool to manage and prioritize tasks for IT Transformation initiatives. Develop key aspects of projects and programs. Manage them as a leader.

#### Cons

Takes little time to learn it. Users need to learn tool diligently before using it.

---

### Essential tool for delivering for our customers

- Overall rating: 4/5
- Reviewer: Thomas C.
- Industry: Import and Export
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2016
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Boomi is an essential product for our company that is needed in order to deliver for our customers in a timely fashion. I know that when I need Boomi it is up running and will reliably processes time and time again. We are able to make updates on the fly without disruptions which is critical in the heat of the moment.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The system is very reliable as I can run processes through it routinely without having to be concerned about uptime. Once configured it works every time. It is great being able to plug in Boomi to some of our other automated systems and having feedback as to what happened with the file. Our teams are able to easily update existing processes without disruptions.

#### Cons

It can be time consuming to setup when creating a new complex process.

## More reviews

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Boomi Reviews, Pros and Cons - 2026 Software Advice