The Dojo community forum, user groups and annual Domopalooza are all great resources that allow customers to network and share ideas.

My overall experience has been frustrating. Customer service always replies initially, but never again after that.

It has been great and my team and I really enjoy working with it.

Customer service reps are very pleasant and helpful. The UI and all info on dashboard is great - all info is in real-time too.

Domo has cut the distance between themselves and Tableau, but they still have not surpasses them.

While it is a great program for taking data from multiple sources and making useful charts, the cost can be extremely prohibitive.

The support case has been open for nearly a month and has  just been escalated to someone that appears to know how to read the code I have been sending them to trouble shoot THEIR integration.

I really like how you can graphically present high-level data and then give users the ability to drill down to get the underlying data based on multiple parameters.

Think about how much data you have before you go and buy it. Unless you have a lot of info coming in, it's a waste of money.

Accordingly, the agreed POC project completely failed yet their sales/legal team tried to threaten & demand for a 3 year licensing fee.

It was a horrible experience from the start with a group of young men that had no business consulting.

Readily available on the desktop, laptop and mobile with all of the great features intact.

Domo makes a tedious part of the job a breeze. I love the features and it makes working with customers quick and efficient.

Domo gives you an extract of the information, and if you need to add filters, you perfectly can click on the expand option and add it. The data is easy to understand and analyze.

Once you get your head around it, the interface is powerful and intuitive although the learning curve is steep.

My experience so far has been very good. It provides the drill-down capability that isn't readily available with other applications.

It's incredibly powerful and allows any one (regardless of coding or data science background) the ability to create dynamic reports and complex data automations.

Reports are beautiful and can be customized in endless ways. Data integrations are numerous and allow companies to bring in data from a wide variety of sources.

So I wouldn’t classify this as a con, but if there is one thing that frustrates me, that’s it.

Very inuitive and visually appealing. Helps develop KPIs for management that is super helpful for decision making.

Small organizations may have a difficult time justifying the cost.

The ETL is pretty simple to learn. Implementation consultant (that's NOT DOMO) is pretty responsive, if you get a good company.

Great, our Analytics Team lives in DOMO and the output they provide is wonderful.

Various chart types and easy integration with current business processes were definitely a plus in navigating the software and completing projects on time or sooner than expected with great results.

Just a very tough tool to use and is very limited if not technical.

I like being able to check status of monthly revenue without having to go through our CRM system. Domo automatically imports all relevant information and summarizes it in one sheet.

Good product with lots of promise let down by the worse customer support I've ever experienced.

Aggregate Reporting in Domo is Nice and Easy to Use.

You can also fire unlikited attributes from the app.

Great tool for collecting the user interaction data towards web based products by defining user events.

Initial setup can be a little confusing and the UI can be confusing at points but not a deal-breaker.

Experience was really good with this product we have made some very good decisions by seeing the user behaviour over our products.

The pricing structure listed on their website is misleading. I signed up for the Pay As You Go Plan, assuming I would pay only for my website's low traffic (fewer than 200 monthly visits).

Difficult to install and require a lot of work. Integration with other tools isn't complete.

I enjoy the customization options and the fact that the platform can help you guide visitors to places on the page you'd like them to visit.

This tool helped me gain insight and prove some conversion theories within our organization. The tracking has been helpful to get a better understanding of our audience.

I also like that I can apply more attributes and filters in my reports. There are still rooms for improvement in the UI.

Product is absolutely fantastic for web analytics, it is very easy to use and offers great reporting around conversion rates of the website.

It's quite limited analytics tool when trying to have aggregated data.

They are so kind and understanding, happy to provide demos and walk you through your settings and functionality. The reports are very easy to create and read.

The amount of data it appends and tracks is amazing. We're able to see which prospects are visiting which pages, and the conversion process.

Funnel report too limited, they charge extra for basic features.

Generally these apps are made for B2B companies and therefore their pricing won't make sense for B2C since the total number of events they track easily impacts the price.

The overall experience with Kissmetrics was outstanding. The customer support is like no other.

US Dollar

Domo puts data to work for everyone so they can multiply their impact on the business. Our cloud-native data experience platform goes beyond traditional business intelligence and analytics, making data visible and actionable with user-friendly dashboards and apps. Underpinned by a secure data foundation that connects with existing cloud and legacy systems, Domo helps companies optimize critical business processes at scale and in record time to spark the bold curiosity that powers exponential business results. 

LongDescription

Real-Time Analytics

Forecasting

Integration into Third Party Applications

Multivariate Analysis

Visual Workflow Management

Application Management

Security Management

Access Controls/Permissions

Data Synchronization

Visual Discovery

Charting

Progress Tracking

General Ledger

OLAP

Publishing/Sharing

Ad hoc Reporting

SSL Security

Sentiment Analysis

Single Sign On

Strategic Planning

Project Management

Data Extraction

Projections

Relational Display

Public Dashboards

Scheduled/Automated Reports

No-Code

Integrations Management

Goal Management

Data Warehouse

Collaboration Tools

Association Discovery

Functions/Calculations

Data Import/Export

Application Development

Consolidation/Roll-Up

Audit Trail

Self Service Data Preparation

Private Dashboards

Information Governance

ETL - Extract Transfer Load

Statistical Analysis

Data Quality Control

Mobile Access

Profitability Analysis

Sales Reports

Dashboard Creation

Real Time Data

Marketing Reports

Performance Metrics

Statistical Simulation

Data Security

Scorecards

Data Cleansing

Data Connectors

Data Discovery

Trend/Problem Indicators

Data Integration

Benchmarking

Non-Relational Transformations

Role-Based Permissions

KPI Monitoring

Ad hoc Query

AI/Machine Learning

Workflow Management

Real-Time Updates

Key Performance Indicators

Budgeting/Forecasting

Visual Analytics

Activity Dashboard

Alerts/Notifications

Data Aggregation and Publishing

Reporting & Statistics

Predictive Analytics

Multi-User Collaboration

Regression Analysis

Data Visualization

Reminders

Multiple Data Sources

Interactive Reports

Mobile Reporting

Data Blending

Cash Management

Job Scheduling

Conversion Tracking

Dashboard

Match & Merge

Customer Journey Mapping

Metadata Management

Alerts/Escalation

Income & Balance Sheet

Customizable Branding

Data Transformation

Time Series Analysis

Compliance Tracking

"What If" Scenarios

Reporting/Analytics

Widgets

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Windows 8

Growth-friendly pricing. With us, you pay for the credits you think you'll need, and we'll help you make the most of them without going over—so you can scale with confidence.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

Domo

In Person

Live Online

Webinars

Documentation

Videos

Kissmetrics is a cloud-based customer engagement and email campaign automation solution. It helps businesses understand website visitors through behavior-based analysis. Designed for small firms, it provides a centralized platform to analyze, engage and categorize audiences.



Features of Kissmetrics include management of data, events, reporting, campaigns, customer profiles, accounts and billing. It helps users increase conversion rates by providing metrics on product sales and allows them to understand what is working and what is not. Additionally, it provides insights into customer behavior, which lets organizations gain real-time insights into industry trends.


Kissmetrics integrates with third-party software such as Facebook, Slack, Instagram, Shopify and WooCommerce. Further, it comes with an application programming interface, which allows businesses to modify the software as per requirements.


Pricing is available via monthly subscription, and support is provided through online methods. 



Real Time Analytics

Engagement Tracking

Cohort Analysis

Funnel Analysis

AB Testing

Website Analytics

Customizable Reports

Activity Tracking

Customer Segmentation

Real-Time Monitoring

Referral Tracking

Query Builder

Campaign Tracking

Multiple Site Management

Site Search Tracking

ROI Tracking

Campaign Segmentation

Social Media Monitoring

Pageview Tracking

User Interaction Tracking

Web Traffic Reporting

Social Media Integration

Time on Site Tracking

Visualization

Multi-Channel Attribution

Keyword Tracking

Behavior Tracking

Goal Setting/Tracking

Usage Tracking/Analytics

Trend Analysis

Product Data Management

Silver: $299/month for up to 10,000 unique visitors per month, with email and in-app chat support
Gold: $499/month for up to 25,000 unique visitors with email, in-app chat, and phone support.
Enterprise: Contact Kissmetrics for pricing for over 25,000 unique visitors per month.

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