Domo vs Zoho Analytics

Domo has 188 reviews and a rating of 4.23 / 5 stars vs Zoho Analytics which has 225 reviews and a rating of 4.33 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.23 / 5 (188)
4.33 / 5 (225)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
October 21, 2021
September 24, 2021
Pros/Cons
  • Pros

  • Customer service reps are very pleasant and helpful. The UI and all info on dashboard is great - all info is in real-time too.
  • I really like how you can graphically present high-level data and then give users the ability to drill down to get the underlying data based on multiple parameters.
  • Cons

  • Domo has cut the distance between themselves and Tableau, but they still have not surpasses them.
  • The support case has been open for nearly a month and has just been escalated to someone that appears to know how to read the code I have been sending them to trouble shoot THEIR integration.
  • Pros

  • Look and Feel of Reports is good from viewing perspective. Configuring Reports is easy for most reports.
  • Whether you need simple website data, PPC ad data, or data from your remote database, Zoho Analytics can do it. And I love how beautiful the reports are.
  • Cons

  • Number of users is limited for various slabs. Limitation on number of email addresses while scheduling reports is restricted which makes report sharing cumbersome with larger groups.
  • The UI is not very intuitive, and very clustered which makes it hard to use. Hard to understand why things were not working the way they were expected to.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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