All Federal Compass Reviews
1-11 of 11 Reviews
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Josh
Verified reviewer
Information Technology and Services, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Always carry a Compass
We've had a positive experience in the first year using Federal Compass. They are easy to work with and have built a compelling database that can be one of the top tools in any BD Executive or Market Researcher's toolbox. They're very concerned with customer feedback, and have demonstrated that through multiple engagements that offered us the opportunity to voice our opinions on their products. Federal Compass doesn't claim to be the only tool necessary to support a BD organization, and they offer attractive pricing packages that don't constrain our firm's budget or otherwise limit our ability to purchase additional tools.
PROSCustomization of the data to my company's addressable market. The ability to view data at a macro level, then drill down into specific sub-sets of the same data set to see program details, all without needing to run separate searches in different modules. Customer support is also top notch, our account rep is not only very responsive and easy to work with, they're also knowledgeable on the GovCon market.
CONSWhile graphs/visuals are a positive, I often wish there were more options for different styles of graphs (ex. Bar vs. Pie) for some of the custom data pulls. Would love the ability to see program lineage (incumbent details, prior program structure, etc.)
Vendor Response
Hi Josh, thank you for the review. As you know, we love feedback! We appreciate you taking the time to leave us a review and will keep your feedback on graphs in mind for future updates!
Replied September 2022
Jessica
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Proud user of Federal Compass!
My experience with Federal Compass has been outstanding. Someone is always there to answer questions, take feedback, help with training, and help me with my account. I can pick up the phone and know that someone will help me right away, even if it's in setting up a report or query on the spot!
PROSI have used several other paid federal databases, and this is my favorite. The user interface is intuitive and clean, it's super easy to set up reports and pipelines, and the training is top notch. I use this system as my main source of information when researching opportunities, competition, federal funding, potential teaming partners, and more. As a small business, I love that I have a CRM built into this system that allows me to track and follow opportunities. The Federal Compass team has thought of everything.
CONSI would love to be able to export custom reports with a "notes" field.
Reason for choosing Federal Compass
Aside from Federal Compass being a superior product for the price, I really enjoy working with the team at Federal Compass. They are doing big things and bringing an incredible product to market that is affordable, robust, and intuitive.
Reasons for switching to Federal Compass
Pricing and usability.
Vendor Response
Thank you for the great review and feedback, Jessica!
Replied April 2023
Rita
Management Consulting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2022
Great overall customer experience, seeking improved user experience
Federal Compass has the best customer service. They are responsive to needs and reach out routinely for meetings with their client representatives. I enjoy the daily opportunity updates. They have provided me insight on opportunities that I was not tracking.
PROSI enjoy the daily opportunity updates. They have provided me insight on opportunities that I was not tracking.
CONSThe search functionality can be a bit challenging to pull the needed results and the interface appears a bit dated.
Reason for choosing Federal Compass
Price and customer service.
Aaron
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
A Swiss Army Knife for federal contractors.
Upslope Advisors is a rapidly growing company, and we need a configurable, reliable, reasonably priced Business Development solution. Federal Compass is that solution for us.
PROSTime saving Advanced search capabilities and lead lists also help us stay on top of trends and understand and break them down. Opportunities research
CONSWhen we first started with Federal Compass, it was a bit overwhelming. There was a lot of information to internalize and it was a bit overwhelming.
Reasons for switching to Federal Compass
Everything that can be done within GovWin can be done inside of Federal Compass and comes at a fraction of the cost and with more robust analytics. Other systems do low-level business development and capture, but Federal Compass is really a Swiss Army Knife for federal contractors. Their solution has been eye-opening and critical to our team’s success since its implementation.
Vendor Response
Thank you for the glowing review, Aaron!
Replied October 2022
Luis
Professional Training & Coaching, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
Happy Customer
I like the CRM and pipeline reporting tools the most.
CONSSome opportunities come with multiple Solicitation numbers and are a little hard to group together.
Reasons for switching to Federal Compass
Costs and the CRM functionality that FedCompass has.
Vendor Response
Thank you for the great feedback and review, Luis!
Replied April 2023
Stephanie
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
Great tool for a small business
The customer service, data visualization and customization surpasses the competition. This is definitely a valuable tool for a small business like ours. Our other partners with GovWin are impressed with the notifications we receive and we pay a fraction of the price.
CONSThere have been a few glitches with our integration with Hubspot and not able to get a complete
Reason for choosing Federal Compass
Cost, dashboard and customer service
Reasons for switching to Federal Compass
Cost and the platform we were on was really outdated
Vendor Response
Thank you for the great review and feedback, Stephanie!
Replied April 2023
Bailey
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Great way to sort among all opportunities and focus on what matters
Excellent.
PROSIdentification of relevant opportunities among the thousands each week, strong competitive analysis, ability to build future pipeline.
CONSCan be challenging to really drill into the multiple levels of functionality. Benefits from training and support that is offered by Federal Compass.
Reason for choosing Federal Compass
Better for software opportunities.
Kenneth
Management Consulting, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed April 2023
Federal Compass Review
I love it! Great product, great company!!
PROSThe information that is included, ability to conduct important analysis on federal market, competitors, Agency buying habits, trends
CONSI believe FC should offer limited consulting services to get companies set up. The training and support are good, but for smaller companies with limited time to spare sometimes the labor effort of getting things set up to provide regular intel can be extensive. I would happily pay some consulting fees to have someone get things all set up where I need them to be. I understand the need to learn the system but again small business owners are pressed for time.
Reason for choosing Federal Compass
Superior product to its competition in my opinion.
Vendor Response
Hey Ken, thank you for the great review and feedback! We're always open to new suggestions!
Replied April 2023
Jim
Design, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed December 2023
Customer Service is horrible.
The system is ok but the service is very bad.
CONSCustomer service is the worst that I have ever seen.
Paul
Government Relations, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Federal Compass Excellence
Would recommend Federal Compass. Very efficient and effective.
PROSThe walk through was very informative and helpful. I enjoyed navigating the different Solicitations. Being able to check past performance and past Contract Awards. The ability to partner with various Government Contracters.
CONSThe pricing value was my least favorite thing about Federal Compass.
Vendor Response
Thank you for the great review and feedback, Paul!
Replied April 2023
Tolu
Computer Software, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
Federal Compass
I've been able to model a robust capture management process within the tool.
PROSIts easy to use and is well documented. Powerful analytical and pipeline development features.
CONSIt doesn't' archive actual proposal content but provides enough information to located those documents
Reasons for switching to Federal Compass
Cost