All FusionCharts Reviews
1-24 of 24 Reviews
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Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2017
Love Fusion. Created two client-driven statusing dashboard - met our needs and well beyond.
So much in terms of being able to effectively communicate status with our customer in a live interactive way.
PROSFlexibility in design. Interactive nature. Color schemes. Clickable data. Dashboard layouts. Font variety.
CONSComplexity of development customization. Took our team a bit to get the gist of Fusion in terms of what it provided out of the box, and what our team needed to do to customize to our needs.
Mark
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Long time happy customer
Product and support have been very good and continue to get better release by release
PROSWe OEM FusionCharts into our solution which is then utilized by our clients and their clients. Charts look professional and provide enough options to compliment our overall reporting and visualization offering
CONSThere is some upfront work on our end to integrate into our solution set but this would be the case with other charting packages as well
Reason for choosing FusionCharts
A variety of reasons but we were looking for an overall partnership with a great product and team to support behind it which is what we've found with FusionCharts
Vendor Response
Hi Mark, We are happy to know that our product has helped elevate your offerings. We will work with our implementation team to see how we can make the onboarding experience smoother. Thank you for your comments.
Replied March 2020
Robbie
Health, Wellness and Fitness, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed September 2017
A great charting package, but a little rough around the edges
It was a ton easier than starting with a blank slate or an open-source charting platform.
PROSTons of features and settings, nice API and incredibly helpful documentation. You can also create themes which is really, really, really nice.
CONSIt is a little buggy and a little dated looking. It has some problems with responsive and it's not the easiest to get setup.
Arik
Computer Software, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
FusionCharts as overall Graphing & Gauges solution for a product
We are OEM users of FusionCharts products, we incorporate some of the package graphs and gauges in our software product that we offer our customers, our software team use FusionCharts graphs and gauges in our Management Platform dashbaords. Our Management platform dashboards are written in PHP and Angular and FusionCharts package gives us simple to use wide professional lokking components.
PROSWide selection of graphs and gauges Professional look Advance features for exporting and reporting
CONSI would like to have more control on sizing, control of padding, spacing and alignment I would like to have more online moving graphs
Reasons for switching to FusionCharts
Support was not good enough or existing, we needed one look and feel to the entire set of graphs and gauges we are using.
Vendor Response
Hi Arik, Thank you for your words of appreciation. It has been a pleasure working with you for over the past years now. We're always working on coming up with more graph types and new products. Your inputs and new feature requests will help us hone our product. Kindly reach out to your account manager for any specific requests and we'll try to incorporate them in the next versions.
Replied March 2020
Linda
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Amazing Charting Software
We have used Fusion products now for almost 7 years and have been very pleased with their service and their products. We expanded our usage of their products several times. Each time we purchased more charts from them, they were attentive and flexible, and found creative ways to accommodate our special needs.
PROSWe are impressed by the wide variety of charts available and are pleased that the company is continuing to introduce new charting capabilities like the Fusion Time Series. The Fusion Charts were easy to integrate with our people management software and they work as expected. They have added a whole new dimension to our own product line.
CONSThe animation aspects of the software presented some challenges.
Vendor Response
Hi Linda, We have had a great time serving your data visualization needs for the past 7 years. We are glad to hear that our new products continue to add value to you and your customers. Thanks for pointing out the challenge you face due to our restricted animation. We'll take this to the drawing board and see what can be done to improve it.
Replied March 2020
Richard
Computer Software, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2020
Beautiful charts and graphs with lots of features
FusionCharts enabled me quickly to add professional-looking charts to my application. Customer support before, during, and after the sale has been terrific!
PROSLots of customization options, beautiful charts and graphs, easy to extend with custom annotations and custom functions when a user clicks on part of a graph. Love the ability with just a few lines of code to provide a menu with multiple options for exporting charts to various formats.
CONSI find the quality of the on-line documentation to be inconsistent. Sometimes the explanations are clear and thorough and supplemented by working sample code at codepen.io. Other times the explanations are unclear and don't provide examples or provide bits of code but not enough to creating a full working example.
Reason for choosing FusionCharts
FusionCharts was quicker and easier to integrate with my project and to produce professional-looking charts.
Vendor Response
Hi Richard, Thank you for your valuable feedback. We are glad your journey with FusionCharts has been great. We continuously strive to improve our user experience and focusing on better documentation is a priority for us. We have passed across your comments to the concerned team and we shall keep you updated.
Replied March 2020
james
Computer Software, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
A good tool to have.
Overall I think the software is really useful, there will always be a few issues with everything as nothing is perfect but I have not had any that stop me from doing my work.
PROSThe software is simple to use, works well and looks good. I can use it for 99% of my tasks and can customize it and have a nice setup where I can give it my data and automatically generate my charts if I have any problems the support team is always there with a solution or alternative if it's not possible it tends to be in development already. the software is also flexible and I can use it to create more.
CONSAt first, the software was a little tricky but once I figured it out I can now use it really easily. sometimes the support take a while to get back to me but this is rarely an issue. I have had an issue with the charts fitting into elements but with some work, I managed.
Vendor Response
Hi James, Thank you for taking out the time to review FusionCharts. We're glad that you've had a great experience working with FusionCharts so far. Our Support team strives to resolve any queries within 24 hours. However, delays do occur and we apologise for any inconvenience caused. We are working tirelessly to ensure delays are minimised.
Replied March 2020
Rick
Computer Software, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2017
Great product .. does what it advertises and allows great eye candy charts to be created
the breadth of the charts and the customization that is available. I imbed it in my dashboard product and can create great dashboards with the library
CONSthe customization can be daunting. I find myself doing a lot of the customizations by trial and error. The documentation is very thorough and complete but it is difficult to find what you may need for a specific chart customization. Also the library seems to be on an 1+ yr update schedule. I'd like to see more frequent updates. Some charts obvious customizations are not available. For example on the column2D chart you can change the color of each bar but the color of the text for each bar to set for the whole chart .. should be customizable as well.
Anonymous
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2017
Provides good graphics on our website
Keeps our website running and providing for most users what they want
PROSFlexible and reliable. Provides most of the graphic options that we need on our website. We have not had a survey of website users to better understand pros and cons, but perhaps no news is good news from users.
CONStechnical issues have to be dealt with by our website contractor, which costs extra. In addition there is a delay often at the most inconvenient time. We are not really aware of any alternative that is available to use.
Nate
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2019
Easy to use, great widgets for KPI Charts
The software was easy to use, pull into our application and get KPI Charts available for our end users.
CONSI don't have any complaints about FusionCharts.
Vendor Response
Hi Nate, Appreciate your kind words. We are happy that you had a great time using our product. Thank you for your confidence in FusionCharts.
Replied March 2020
Nick
Information Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2019
Long time user
Our clients use the charts daily to report on their business health
PROSFusion Charts have been integral in our SAAS product for over 10 years which is a recommendation enough of itself. The charts are pleasing to the eye and have a useful feature set for our clients.
CONSThe annual licence fees are very steep and there is also no reward for long-time users. If we had known about this aspect before implementation I might not have been doing this review today.
Reasons for switching to FusionCharts
Feature Set
Vendor Response
Hi Nick, As a long term user of FusionCharts, your feedback is invaluable to us for bettering our products and offerings. We shall be keeping in mind your comments as we draw up our future offerings. Thank you for your continued patronage.
Replied March 2020
Michael
Education Management, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
Well supported charting solution
I have used fusion charts to create several reports in our application. This library is packed with features to create simple charts. Our company only has the basic FusionCharts license so we have not been able to create everything we wanted. Some charts and a lot of other widgets are not available unless you buy a license for the full suite.
PROSFusionCharts has a lot of options and customisations available for creating any report. The documentation is good and they keep full documentation for every version
CONSSome of the charts in the next tier should be in the base tier. There are free alternatives on the market now that are high quality so FusionCharts needs to be very affordable
Reason for choosing FusionCharts
Excellent documentation to support all the options and features. Cross-platform capability
Reasons for switching to FusionCharts
Cross-platform capability and features
Vendor Response
Hi Michael, We're glad FusionCharts has been working out well for your products. Your feedback will help us in evolving our pricing and offerings. We hope you continue working with us.
Replied March 2020
Mark
Real Estate, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
Amazing!
Visualize and make sense of day to day metrics
PROSEasy to create reports from data. We use them with MySQL + PHP and it is surely he most elegant and easy to use graphical report display software I have implemented to date.
CONSSometimes, with a lot of data points, it will be slow to show the reports. It would be awesome if there was a "loading" graphic.
Marvin
Information Technology and Services, 11-50 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
FusionCharts and FusionTime
- Customization - Variety of charts - Good documentation (at least XT Suite) - Easy to use with every kind of framework
CONS- Not so complete documentation (FusionTime) - Properties in the documentation are using lower-camel-case. - Properties in the theme classes are all lower-case. - Some properties are in quotation marks, some are not. This mix is very confusing and got me even some bugs when I copied a theme and had a "yaxis" and a "yAxis" configuration for my chart.
Vendor Response
Hi Marvin, FusionTime is one of our newest products and your feedback at this time is incredibly useful. Thank you for that. Our team is working on improving the documentation available for FusionTime and we are sure you'll notice the difference in the coming days.
Replied March 2020
Venkata
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
Fantastic. We could get the charts and dashboards running with minimal setup.
Wide range of charts to pick from and the documentation. The community is active and support helps a lot.
CONSThere are some font issues and resizing issues that we are facing. But nothing which is super annoying
Mahesh
Computer & Network Security, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
Happy with it
Love the Ease of use, feature richness, support
CONSNothing comes to my mind now. its been working great for us.
Vendor Response
Hi Mahesh, Happy to hear that all is going well with your project. Thank you for continuing to work with us!
Replied March 2020
Ludvig
Farming, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
FusoinCharts for React Native
It was very easy for us to implement the graphs we needed for our React Native application. We are very happy with the decision to select FusionCharts.
PROSWe could not find any other library with better support for React Native. We are planning to use it for our react clients as well so support for React was also an important factor.
CONSThey can always continue to add more types of Graphs, but their current library was more than enough for our needs and it was a very easy implementation so we don't have any particular cons to share.
Reason for choosing FusionCharts
Best support for both React and React Native.
Vendor Response
Hi Ludvig, We are happy to hear that FusionCharts was a good fit for your project and that our library was easy to implement. We have added several chart types over the years and we continue to do so. Do let us know if you have any specific chart requirements and we'll evaluate the need accordingly.
Replied March 2020
Anonymous
501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2018
Best charting tool
I've used FusionCharts for integration with Pentaho and it is a great tool! There are plenty of graphical representations available for usage.
CONSOut of the box support for integrating with common third party tools would be a great addition to this software.
Thomas
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2018
Very Powerful Charting Engine
Tons of options regarding chart style, interactivity, etc. Somewhat similar to the Google Charts API, except that it's hosted on your own server, which means no dependence on Google or an outside connection. The engine can handle charting requests from multiple applications. The engine produces very high quality graphics, though it can take some time to get your chart looking and acting exactly how you want it (that's both a pro and a con, depending in the complexity of your needs).
CONSSomewhat pricey, considering Google Charts API is free. Can be complicated to get the charts set up exactly the way you want them (that's a con and a pro, as it depends on how complicated a chart you want).
Diogo
Computer Software, 51-200 employees
Used more than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
2
Reviewed November 2019
Review
Good documentation and participatory community for problem solving
CONSA little limited in customization options.
Vendor Response
Hi Diogo, Our community has been our strength and has often helped provide quick resolutions. Our account manager will be getting in touch with you to understand your customization requirements and help improve your experience. Thank you for taking the time to review FusionCharts.
Replied March 2020
Anonymous
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2018
easy JS librairie to create charts
as we work in market research field using fusioncharts helped me create website for study results for the custommers it present the statistics with a lot of features and animations
PROSthe ease of integration with most platforms in my case microsoft .net and PHP the documentation and exemples are really clear and helpful
CONSi had some problemes with internet explorer and the export features isnt as good as other programs also it will be better if we can find messages in frensh or other languages belt in in the system
Theo
Accounting, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
So far, so good!
[SENSITIVE CONTENT HIDDEN] has been very helpful (and continues to be) answering development questions and supporting us as we integrate FC into our platform.
CONSDocumentation seemed a bit out of date for a few charts and had to go an extra mile to debug problems I ran into. That said, the examples work great out of the box through a simple copy, paste, and run.
Vendor Response
Hi Theo, We are glad our Customer Success team has made your life easier since day one. We continuously work on improving our product documentation and will ensure the next update has significant changes. If you ever need assistance in debugging errors in the future, our Technical Support team will be happy to help.
Replied March 2020
James
Financial Services, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2017
Had to look up a few things to get started, but overall a really good product.
It creates colorful, animated charts with lots of customization options. There is a good range of charts to choose from even with just the basic package.
CONSThere's a bit of a learning curve to get started. I was not accustomed with XML or JSON, and you pretty much have to know one or the other to make significant progress. There were some things I wished I could do with the charts that were not configurable options in the basic package.
Kasia
Information Technology and Services, 2-10 employees
Used less than 6 months
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed October 2017
Robust, but complicated
Lots of possibilities, good documentation, reasonably flexible, can be customized for specific and unique implementations
CONSVery expensive solution, not easily used with most popular CMS on the planet - Wordpress, probably would not recommend