A replay of user actions is the same as I did, looks amazing, like a video capture of the screen. Should help a lot to people/companies who work with UI/UX and would like to improve their web pages.

Good information is like IP address and analytics are there on right. It can be helpful in debugging some unreproducible errors and can be also helpful in finding marketing strategies for conversions.

The Left menu and search is very user-friendly also, I liked the filters, they are not visible at first, but once you get there it is easy to use and very useful.

German apm user session tracking functionality very useful, i also like features Analytics, Alerts and performance. Integration was so easy in any website.

I can pull data from a lot of different resources and monitor them which is just perfect. And this list of resources is impressive.

It helped my company to increase its business. Whenever we faced any issue the support team was very proactive and in no time my issues are solved, i am very happy with my purchase decision.

I did have trouble editing fields. It would not let me delete characters and I would have to remove the wizard and start over.

Great monitoring tool with lots of integrations for different services.

Different customization for monitoring configurations (like setting up hosts, HTTP Actions, etc.). Documentation is awesome and really helpful.

Too many options sometimes are not good because the user will confuse which option that suit their needs.

I liked the ability to view activities in real time, as well as the video mode of user actions on the site. I also liked the ability to integrate the service directly into Microsoft IIS.

Totally impressed by the variety of functionalities they provide. Also, happy to say that the satisfaction gained at the first browsing instance itself, gives a good idea of the functionalities.

Detailed and simple documentation for the app features. Great support team which doesn't charge anything extra.

The one thing that bothered is the overall UI across platform, in Wizards page all the features, buttons and texts are overlapping and not clear.

Lack of tutorial and no onboarding information. We have to guess and try the feature based on our instinct.

It is a software that will resolves issues in a timely manner. Very efficient and cost effective.

I like the idea of how germain made it easy to integrate their tool within the android application and the ability to use a customized dashboard only for the tools of my choice.

My overall experience with germain APM was very good and easy to use I will recommend to my colleges.

Germain should have mobile App, to send customer timely notification of some important data, change, error, events.

One downside of this apm is that some interface sections are not as simple or intuitive for the user's experience.

Also, I can ask the helps from the customer support without extra cost.

We really liked the convenience and their fair pricing. Their User Replay feature is great, it helped us save a lot of time on testing and figuring out the main cause of user-related issues.

The best part of the software is they are providing a demo which seems to be more reliable, I have a good experience working with them till now.

I saw a few errors, especially on the registration and login page. But this is very minimal.

Angular and React applications traffic can be easily monitored with embed javascript from Germainapm.I like the way its integrated out of box.

They are aware of the shortcomings of their Live Call functions, and they are receptive to feedback. We appreciate being part of their beta testing to improve the platform.

Implementation can be difficult at times, especially when using non-standard data sources to import.

As you can guess this is very frustrating when a client is on the way and I need an accurate report asap.

You can see multiple channels, campaigns, and more in an easy to use interface.

This program was fairly easy to deploy and it has a great interface that makes it easy to find the specific information or datasets you are looking for.

For the most part, we enjoy the ability to create clean, comprehensive marketing reports for our clients.

Our clients LOVE it and our internal users now rely on it to do far more robust reporting and analysis.

Customer support is great. Great price compared to competitors.

It's a product that is easy to use, and it's really good at reporting when connected to all data sources.

TapClicks is amazing in that it lets us pull in several data sources with a simple click of a button, and we can get started on building out widgets.

The customer service dept. is helpful and very responsive to your needs.

Pros, gather data from our platform. It is great and easy to use once you are familiar with what you are looking for.

I like that is has a great selection of integrations and the widget graphs look good and understandable.

For prices offered; this level of service is very good. Development/Reporting issues we reported were acknowledged and addressed in a timely manner.

The site speed is very hit or miss despite trying all of the recommendations to speed it up. There are capabilities that seem SO basic to me that the platform doesn't offer.

The report studio is a great place to build and develop reports, and including third-party integrations are very helpful.

The dashboards for clients are great, clean and easy to read, very functional.

I love the ability to aggregate and normalize data. Additionally - the smart connector features is big for our agency.

I love all the API connections they have built out. It makes it extremely easy to pull in data from the core platforms we are advertising on.

I love the client access and viewer management capabilities. Having a nice dashboard with a unique login and URL looks so great as an agency.

There's so much this platform can do it was initially quite daunting how I've been able to reach out to the support team who are always happy to help no matter how basic/advanced my questions are.

Pricing was very flexible and the software was customizable to meet our needs.

One of the best things about TapClicks is that you have access to many different features and if they don't have it already integrated into their software they will work with you to get it in place.

A lot of the time the document will be different once exported from TapClicks to PowerPoint which is frustrating. Data sometimes is not the most accurate.

Lack of aesthetic formatting options (change font size/style, etc.).

A great tool for agencies who need a consolidated report.

Excellent experience so far and the support team is great and quick to respond to our queries.

Very user friendly and aesthetically pleasing.

The accuracy of our data is always a little bit questionable despite our conversations with TapClicks admin.

Its a great product with an superbly supportive customer success team. 10 in customer support for sure.

US Dollar

Custom Platform to increase Adoption, Conversion and Retention, at a fraction of the cost.

Germain UX helps Monitor, Analyze, Improve and be Alerted on issues that affect User Experience, 24x7, real-time.

Strong features (all customizable): Real User Session Video Recording/Replay, User Behavior Insights, Process Monitoring/Insights and Technology Monitoring/Insights, Proactive Issue Detection (via synthetic and prediction), Automatic Issue Resolution (via automation) and Alerting.


LongDescription

User Research Analysis

Forecasting

Visual Workflow Management

Animation

Performance Management

Email Alerts

Internet Usage Monitoring

Templates

Real-Time Monitoring

OLAP

Referral Tracking

Publishing/Sharing

Ad hoc Reporting

IP Address Monitoring

Automated Discovery

Baseline Manager

Multiple Site Management

Site Search Tracking

Anomaly Detection

Query Analysis

Scheduled/Automated Reports

Transaction Monitoring

Resource Management

No-Code

Collaboration Tools

Data Import/Export

Dependency Tracking

User Journeys

Process Modeling & Designing

Event Logs

Customer Experience Management

Bandwidth Monitoring

Uptime Reporting

Heatmaps

Server Monitoring

Profitability Analysis

Simple Network Management Protocol (SNMP)

Sales Reports

Dashboard Creation

Performance Testing

Compliance Management

Marketing Reports

Full Transaction Diagnostics

Pageview Tracking

Performance Metrics

Scorecards

Availability Testing

Data Connectors

Resource Optimization

Diagnostic Tools

Trend/Problem Indicators

FTP Monitoring

Benchmarking

User Interaction Tracking

Web Traffic Reporting

Time on Site Tracking

Threshold Alerts

Key Performance Indicators

Visual Analytics

Activity Dashboard

Alerts/Notifications

Predictive Analytics

Historical Trend Analysis

Data Visualization

Application-Level Analysis

Service Level Agreement (SLA) Management

Performance Analysis

Business Process Automation

For Mobile

Issue Tracking

Keyword Tracking

Dashboard

Root Cause Analysis

Audit Management

Metadata Management

Alerts/Escalation

For Websites

Goal Setting/Tracking

Reporting/Analytics

Monitoring

Prioritization

Troubleshooting

Customizable Dashboard

Screen Activity Recording

Capacity Planning

Mail Server Monitoring

Business Process Control

Drag & Drop

Performance Monitoring

Secure Data Storage

Maintenance Scheduling

Financial Reporting

Search/Filter

Application Management

Self Service Data Preparation

Conversion Tracking

Customer Journey Mapping

Real Time Analytics

User Management

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

GermainAPM offers a 45-day trial. available on cloud or on-premise. pricing is based on the benefit a Customer needs in terms of real-time monitoring, analytics and/or automation.
- Starter: $460 per month
- Unlimited: $11,995/month (unlimited support included)

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

201-500

501-1000

1000+

Germain UX

In Person

Live Online

Webinars

Documentation

Videos

TapClicks is a smart marketing cloud-based set of automated marketing solutions designed to work in unison, powered by your data. We make the complex world of marketing easy with everything a business needs to differentiate itself, becoming more efficient and scalable to grow smarter and faster!


TapClicks is a cloud-based business intelligence (BI) solution that offers digital-marketing reporting and analytics for ad agencies, media companies and enterprises in industries such as automotive, travel, e-commerce and HIPPA agencies.


This platform allows users to combine their marketing campaigns and performance results in a unified digital dashboard. TapClicks provides on-demand analytics, comparative scoring, advanced trending insights and data visualization within a single solution.


TapClicks has instant-on integrations with more than 250 marketing platforms such as Google Data Studio, Google AdWords, Facebook Ads, Pinterest, YouTube, Instagram, Foursquare, LinkedIn, Bing Ads and many more. These integrations help users manage all their marketing campaigns in a single place.


TapClicks' reporting feature tracks and manages automatic uploads to Google Drive, Dropbox, or FTP. Users can also schedule email delivery, export and send to Word, Excel or PDF.


TapClicks allows users to create client-ready dashboards and reports with the help of interactive charts and graphs. It also allows users to add logos, custom titles and support links to the reports.



Website Analytics

Customizable Reports

Customer Segmentation

Visual Discovery

Charting

Multi-Account Management

Single Sign On

Campaign Tracking

Strategic Planning

Project Management

Multi-Campaign

Digital Asset Management

Audience Targeting

Functions/Calculations

ROI Tracking

TapClicks offers a variety of subscriptions plans for its unified Orders, Workflow, Analytics and Reporting Platform on a month-to-month and annual basis. We offer customized packages catered to your needs. Try us out for free!

Germain UX vs TapClicks

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