---
title: "GoodData.AI Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of GoodData.AI. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if GoodData.AI is a good fit for you!"
source_url: "https://www.softwareadvice.com/bi/gooddata-profile/reviews/"
page_type: "reviews"
language: "en"
---

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GoodData.AI Reviews

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# GoodData.AI User Reviews

## Reviews summary

- Overall rating: 4.3/5
- Total reviews: 21

### Secondary ratings

- Ease of use: 4.1/5
- Customer support: 4.4/5
- Value for money: 4.4/5
- Functionality: 4.0/5

### Rating distribution

- 5 stars: 10 reviews (48%)
- 4 stars: 9 reviews (43%)
- 3 stars: 2 reviews (10%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- With GoodData we can go ahead with free plan and later we can pay as per number of user.

## GoodData.AI customer reviews

Showing reviews 1-21 of 21 (page 1).

### Best tool for converting complex data into simplified form

- Overall rating: 4/5
- Reviewer: Aliya W.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 10000+ employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

According to my knowledge, I have been able to find that GoodData has some of the best and phenomenal reporting tools available in the market today so that is why personally I like this platform even more. With all of its good features, this has proven to be a very useful tool in our business.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I have been using GoodData in my organization for a long time. GoodData is integrated within our platform and has been serving all of our project needs successfully. This is an Embedded Business Intelligence tool that has been providing a lot of prosperity in the business world through analytics. As a current user of this platform I have noticed a lot of good things about GoodData like it is super user-friendly and it has a very intuitive interface which makes it easy for users from all walks of life to use it effectively and efficiently.

#### Cons

GoodData is definitely a great platform but there are certain limitations of the software as well. I think that there are just very limited options for securely transferring data between our company’s system and our client’s system.

---

### How to be superior to Power BI

- Overall rating: 4/5
- Reviewer: Antônio Augusto N.
- Verified reviewer: Yes
- Industry: Building Materials
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We use Gooddata with TOTVS software, it serves us perfectly.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

The agility and ease of building panels intuitively, as within minutes you will have a dashboard with indicators and reports.

#### Cons

Not having a table report that can expand in your own view, just like Power BI.Example: It has a line and when expanding, Váris will appear under this, such as country, state, city.

#### Reasons for choosing GoodData.AI

For value and we can learn quickly on how to use it.

---

### Improved consistency in your Data

- Overall rating: 3/5
- Reviewer: Al B.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 501-1000 employees
- Product usage: Used daily for free trial
- Reviewed: March 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

It is simple to use and start with, it wasn't a fit for us; however, I would recommend it for the right environment.

#### Cons

The data analysis did not really enable us to draw meaningful conclusions and insights. But perhaps we were not the right target.

---

### GoodData review

- Overall rating: 4/5
- Reviewer: Beau R.
- Verified reviewer: Yes
- Industry: Information Services
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2024
- Review source details: This review was submitted organically. No incentive was offered

GoodData has been a terrific partner with my organization. We have been partners for over 10 years.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

The MAQL query engine is by far the best feature of the GoodData platform. Other key differentiators for us: LCM - We manage a handful of data and analytics models across many customer platforms. The ease of platform propagation is key Embedded analytics - The tool is simple to embed within our proprietary package on the salesforce.com platform.

#### Cons

We have done a massive amount of analytics development in the "GoodData Classic" environment on the GoodData Platform. Because of are not experiencing the benefits of the next-gen analytics tools and the GoodData Cloud Platform.

---

### An excellent platform for analytics at very less price

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Market Research
- Company size: 501-1000 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: June 2021
- Review source details: This review was submitted organically. No incentive was offered

My experience with GoodData is excellent. We can integrate this tool to third party data or can upload CSV file to create interactive and insightful dashboards. We can Embed this tool with any web browser or app.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

With GoodData we can go ahead with free plan and later we can pay as per number of user. It work faster and easily we can manage dashboard, perform edits and control user access. we can add additional features like branding, data warehousing, and more.

#### Cons

Beginner will find this tool difficult to use. They will be needing extensive training and support from team/webinars/study materials. We had to keep uploading data every time we wish to generate report.

---

### GoodData - powerful reporting tool

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: November 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall we are satisfied with GoodData. However, it does take some time to understand the platform works to get the best results. I would definitely recommend having at least one person in the company/team that would be working 100% of their time on GoodData.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

GoodData is great if you have: - Data coming from multiple sources - Large volume of data - Complex reporting needs You can create your own custom metrics, reports, and dashboards. They have great drill-down options that enable you to look deeper into data. There are also many visualization options, and automated reporting is also something we use.

#### Cons

Setting up your account and creating reports is not easy as it may seem. For setting up we needed help from the GoodData team (and they did a good job), but it still takes a lot of our effort to maintain this link. Depending on your data model, not all things may be possible to do in the way you think (but at least their team will give their best to help you out). And we also had some issues with embedding - but they recently updated their UI, so maybe the issues that we experienced are now fixed.

---

### Great tool to manage your business

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We use Good Data to manage the metrics that drive our business.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 4/5

#### Pros

Good Data provides a great way to manage your business. You can see all of the important metrics from one clean dashboard.

#### Cons

To make any adjustments to the data flowing into the tool you need expert help.

---

### Gooddata is the solution to unlock the power of analytical data

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Internet
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2023
- Review source details: This review was submitted organically. No incentive was offered

For me its ability to handle large amounts of data makes it the best, it is flexible to be adapted to business needs.I recommend it to users.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

GoodData is a very useful tool that breaks down data silos and empowers business users. It gives us robust dashboards, custom insights, and unparalleled governance options. I really like its ability to manage large amounts of data.

#### Cons

The gooddata team has done a good job on using the platform. I haven't had any relevant issues yet.

---

### The next-century BI tool

- Overall rating: 5/5
- Reviewer: René K.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 51-200 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: March 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

It has a clear UI without any unnecessary features and focuses on core functionality.

#### Cons

There good be more guidelines on the architecture as well as best practises

---

### You have to work to understand it

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: March 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 2/5
- Functionality: 3/5

#### Pros

GoodData will literally grab any data point you want. You can cross reference data and create all desired reports.

#### Cons

Difficult to use. In my eyes, it's not an out of the box solution. We've completed multiple training sessions and it is difficult to use. The pricing structure is also very expensive.

---

### Superb

- Overall rating: 5/5
- Reviewer: Jefferson S.
- Verified reviewer: Yes
- Industry: Program Development
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

so easy to use in projects. a realy like gooddata.

---

### Gooddata was a game change

- Overall rating: 5/5
- Reviewer: Robson S.
- Verified reviewer: Yes
- Industry: Utilities
- Company size: 5001-10000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: March 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

The possibility to embed, and the responsiveness using in desktop/laptop and in mobile devices.

#### Cons

In KPIs don't have much options of charts.

---

### Good software

- Overall rating: 5/5
- Reviewer: Roman N.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

It was a good software as long as you have a good admin who understand a how to use it.

#### Cons

Not the easiest tool to use for someone who does not understand SQL or databases

---

### Great alternative to some others

- Overall rating: 4/5
- Reviewer: Leon T.
- Verified reviewer: Yes
- Industry: Airlines/ Aviation
- Company size: 2-10 employees
- Product usage: Used weekly for free trial
- Reviewed: March 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

The user interface is fresh and modern. Coming from Google Datastudio, I found it much easier to navigate and add data to our dashboard. It is also really easy to embed on to our intranet.

#### Cons

The pricing can be a little steep for small businesses. If you are after something that can do the basics and has a free plan, I would suggest Geckoboard.

#### Reasons for choosing GoodData.AI

The user interface compared to Google Datastudio is much better. It may not be free but the overall ease of use of adding additional data sources is nicer.

---

### GoodData is Pretty Good!

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Internet
- Company size: 501-1000 employees
- Product usage: Used daily for less than 6 months
- Reviewed: October 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 4/5

#### Pros

Very straightforward and user-friendly, lots of useful features that facilitate your navigation. Creating dashboards and reports is so easy and the interface is clean and beautiful.

#### Cons

It's expensive for smaller businesses, and a bit confusing on the level of creating metrics.

---

### GoodData makes your data good

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 5001-10000 employees
- Product usage: Used other for free trial
- Reviewed: November 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

This software allows you to do with your data almost everything, from cleansing, manipulation to visualization. As such, it's a really great tool to do everything in one place.

#### Cons

As mentioned above, the fact that you can finish a data project in one tool also limits a bit its possibilites compared to a project that you phase out in different tools especially designed for the task at hand.

---

### GoodData - Beauty Doesn't Have to Be Just Skin Deep

- Overall rating: 5/5
- Reviewer: Sam D.
- Industry: Primary/ Secondary Education
- Product usage: Used unspecified for unspecified
- Reviewed: August 2014
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The tool allows you to create some beautiful reports and dashboards. However, the real beauty in this product is in how you create the reports and dashboards. Don't select an analytics platform without spending time in the report builder! And if you do, you'll find that GoodData does that part better than anyone else. I also love how GoodData is working with other vendors to be at the forefront of the User-Centric IT movement. This, to me, bodes extremely well for the long-term outlook and vision for this company. They care about the end user experience, and it shows in their product.

#### Cons

Beauty, power, flexibility, and a complete solution comes at a price. While they're not more expensive than other products in the same category, it's not an inexpensive solution.

---

### Good for our support needs set + user data visualization

- Overall rating: 4.5/5
- Reviewer: Robert D.
- Industry: Computer Software
- Product usage: Used unspecified for unspecified
- Reviewed: December 2014
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 3.5/5
- Functionality: 4.5/5

#### Pros

I have a free GoodData account that came with our Enterprise level Zendesk account. This has a limited feature set when compared to the much more expensive Enterprise version of GoodData, but for our needs related to measuring tickets, issue frequency, features for the backlog, and creating visualizations for this data, it works great.

#### Cons

I looked into the Enterprise version, and it was incredibly expensive, prohibitively so for a small tech company with 40 employees.

---

### Reporting on our support teams data

- Overall rating: 3.5/5
- Reviewer: David P.
- Industry: Computer Software
- Product usage: Used unspecified for less than 2 years
- Reviewed: March 2015
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 3/5

#### Pros

It's very easy to use the product. I have no experience with the vendor.

#### Cons

It has a difficult API. I have not been able to pull data out of GoodData.

---

### GoodData Review

- Overall rating: 3/5
- Reviewer: Iris R.
- Industry: Computer Software
- Product usage: Used unspecified for less than 12 months
- Reviewed: March 2015
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 1/5
- Customer support: 4.5/5
- Functionality: 2.5/5

#### Pros

The front end and back end model are both available. I like the cloud solution and customer service.

#### Cons

Some functions still need to be improved for BI reporting. It's missing some key features compared to Tableau.

---

### Gooddata is good

- Overall rating: 5/5
- Reviewer: Jianan L.
- Industry: Mechanical or Industrial Engineering
- Company size: 11-50 employees
- Product usage: Used weekly for free trial
- Reviewed: April 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It is a good database for people

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The data is very useful for people to study and use and doing research It is very quick and fast to get the data

#### Cons

Data type sometimes is limited and not enough data is acquired by this software. Some data are not really professional for research

---

GoodData.AI Reviews, Pros and Cons - 2026 Software Advice