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Ratings & Reviews

Overall Rating

4.69 / 5 (4,468)

4.31 / 5 (204)

Ease-of-Use

4.0 / 5

4.0 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

May 22, 2020

May 21, 2020

Pros/Cons

  • Pros

  • Extremely easy to use and having had this at multiple companies, is a very reliable and FREE service that I highly recommend!

  • Great tool, I really liked the part that shows the statistics, very easy to use, the interface is beautiful and very interactive.

  • Cons

  • There are a lot of tools and features in place, which can be confusing in the beginning. It may take some time to master the full capability of this tool.

  • The interface might be a bit complicated at first, but with training it could be understandable easily

  • Pros

  • Is easy to use and very flexible to configure I love the product and we have been increasing the usage through the years.

  • It is very easy to use and can create quite sophisticated reports given the ease and speed of use. It is also very affordable and can scale quite nicely while remaining affordable.

  • Cons

  • No predefined function for some statistical analysis such as NPS, but can be overcome with adding custom formula.

  • It's silly, but I wish the UI was a little prettier and less clunky (though the dashboards actually look pretty great). I wish the tutorials for SQL were a little more fleshed-out

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

FrontRunners

2019

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots