Grooper Software

Find out more:

0

Recommendations

Find out more:

About Grooper

Grooper was built from the ground up by BIS, a company with 35 years of continuous experience developing and delivering new technology. Grooper is an intelligent document processing and digital data integration solution that empowers organizations to extract meaningful information from paper/electronic documents and other forms of unstructured data. The platform combines patented and sophisticated image processing, capture technology, machine learning, natural language processing, and optical character recognition to enrich and embed human comprehension into data. By tackling tough challenges that other systems cannot resolve, Grooper has become the foundation for many industry-first solutions in healthcare, financial services, oil and gas, education, and government. ...
Close

Image 1 of 4

Grooper Data Extraction

Headshot of Software Advice Advisor

Find the right Business Intelligence Tools for you.

What key features are most important to you in Business Intelligence Tools?

Grooper User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 24 reviews

Kyle

P&P Oil & Gas Solutions

Verified reviewer

Company size: 11-50 employees

Industry: Oil & Energy

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

3

Value for money

5

Customer support

5

Functionality

5

Reviewed March 2021

Codeless Machine Learning Platform

Grooper has allowed us to process more documents quicker. We come in contact with a wide array of documents, from Leases (unstructured data), to revenue statements (tabular data), to division orders (semi-structured data), to invoices (structured data) - and Grooper has helped us process all of the faster. We use Grooper to augment our employees, not replace them, and it has increased our performance as much as 90% for some processes - we just don't have any that can be 100% automated.

Pros

The flexibility within the program. There are so many tools, functions, and options. And I am in control of each part of the process, nothing is "hidden" or locked away.

Cons

The software can be a little intimidating to learn. You do not need a programming background, but it helps, especially if you are familiar with IDEs.

Reasons for choosing Grooper

Everything else was good at solving part of the problem, but Grooper had the most holistic application.

Response from Grooper

Thank you very much for the review and for choosing Grooper. Grooper is all about augmenting human efforts and we congratulate your success!

Replied March 2021

Denise

Kern DHS

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Government Administration

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Value for money

4

Customer support

5

Functionality

3

Reviewed June 2019

Grooper and Documentation

By scanning our documents, we have been able to free up space that was taken up by hundreds of thousands of pages. We have also freed up staff time when accessing records. Time is not wasted on having to bring a folder from off site storage and then going page by page to find a requested document.

Pros

Ease of use during the scanning process through the export process.

Cons

The documentation is not very informative. It lacks detailed information for someone that is trying to troubleshoot. I prefer more detailed documentation that includes the location within the DB tables when a value is added. In regards to the DB table documentation, it is basically useless due to the bizarre field names. If you are new to the software and are trying to query the tables, you must query each table and try to decipher the content. This is only an issue if you want to run your own queries.

Reasons for choosing Grooper

I was not here when Grooper was chosen.

Response from Grooper

Hi, Denise! Thank you for the feedback regarding documentation. We are working on restructuring our training program and corresponding documentation. I hope we will see you in an upcoming training event! Also, happy to hear Grooper is saving you time!

Replied June 2019

Morgan

Oklahoma State University - Office of Scholarships and Financial Aid

Verified reviewer

Company size: 11-50 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

4

Customer support

4

Functionality

4

Reviewed May 2019

Grooper

Pros

Grooper is extremely easy to learn, very user friendly.

Cons

Just like most technology, it has a lot of hiccups. Such as getting errors during processing, which can be an easy fix or a difficult one, depending.

Response from Grooper

Hi, Ashley! Thank you for your review! I hope you'll reach out to your Grooper rep to see if an updated version of Grooper might help! There are many new image processing features which may be just what you need. Thanks again!

Replied May 2019

Gerald

American Airlines Federal Credit Union

Verified reviewer

Company size: 501-1,000 employees

Industry: Financial Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed January 2019

Grooper Platform up for the Challenge

The time saved using the Grooper platform for automating processes verses manual intervention is outstanding! Grooper has been up to the challenge!

Pros

My initial experience with Grooper was to improve our OCR processing. Using the Grooper platform we were able to implement four major projects. We used the CMIS connectivity capabilities to extract images from our ECM system as well as locate and identify documents containing PCI data for compliance regulations from the billions of archived documents. We have been able to purge large amounts of documents and automated the process of getting document from our core system to our repository has been great.

Cons

Not knowing all the functionally available with the Grooper platform. Our decision to invest in the training and develop a SME for Groper has been very beneficial.

Response from Grooper

Mr. Davis, thank you very much for the review! We appreciate it.

Replied May 2019

Marshall

Foster Group

Verified reviewer

Company size: 51-200 employees

Industry: Financial Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

2

Customer support

5

Functionality

4

Reviewed June 2019

A modern solution to document scanning

Pros

Grooper enabled us to get rid of some ancient scanning software. The Team at BIS worked to understand our needs and got us setup pretty quickly.

Cons

BIS would not take on any small projects to enable us to do more scanning, which was very frustrating. It's help file is also lacking if you want to try and do setup yourself. The software is not very helpful when errors occur on helping you solve them. The software doesn't check for updates so unless you ask BIS to update the software it stays outdated.

Response from Grooper

Hi, Mr. Henry! Thank you for the review! Updating the help documentation has been highly requested and we've dedicated additional resources to ensuring this happens quickly. Stay tuned for a rewrite of all help files on version 2.8, as well as a public release of the Grooper wiki. Also, if you haven't engaged the Grooper community on Grooper xChange, I encourage you to do that as well (https://xchange.grooper.com/). Your comment regarding the small projects is certainly fair. We have a growing community of Grooper partners who are engaging exactly these types of projects. See Grooper partners here (https://www.bisok.com/about/strategic-partners/). Thanks again for the review!

Replied July 2019

Popular Grooper Comparisons