All Grow Reviews

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Thomas (TC)

Media Production, 51 - 200 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed June 2021

Lowering the barrier to entry on data visualization at scale

User Profile

Katie

Verified reviewer

Events Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Helpful Strategic Planning Software

Grow has been one of the best softwares we chose to work with as an organization. It is user friendly to the point where any team member can go in and create dashboards to solve problems and understand how the company is working at any level of detail. The UI is smooth and easy to follow, and the customer support will help right away if there are ever any issues.

PROS

Grow is a user-friendly, advanced tool that has allowed our company to fully understand metrics from every department. It is incredibly powerful in its ability to pull in data from every platform we use and compare the data against each other in every imaginable style of metric. The customer support is very helpful, and they will not only help you solve your problem, but advise on best practices - helping you learn how to work better in the software.

CONS

The new feature releases they make are very powerful, however they require quite a bit of manual work to implement. We almost have to overhaul all our dashboards & datasets in order to utilize the new features.

Vendor Response

Thanks for the review, Katie! If you need help with utilizing the new features please let our support team know. We're happy to help!

Replied February 2021

Anonymous

5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2023

Time Savvy Data analysis Tool

My overall experience with grow was awesome. I used it to make lively dashboards and decks be it on zonal front or asm level, or store level, or product level.It helped me to save my time and enhance data analysis which resulted in drawing better insights.

PROS

The user interface is so convinient.One can easily make dashboard and draw insights of large data.Connectors can be used to connect data and make your dashboard lively.

CONS

The free version doesn't provided much services to users, also the forcasting can also be enhanced.Once forcasting and free trial services are improves it is really good alternative for any dashboard tool.

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed March 2021

Get ready for a significant - more than 100% - price increase.

After paying Grow for professional services to help us migrate to a less buggy version of their system, I received an email from an account manager whom I had never met asking for a “check in” call. The call wasn’t a check-in. It was notification that Grow was raising our price more than 100%. I was told that Grow’s prices were actually going up more than 3x but that they would be doing us a favor by only doubling them. My initial salesperson connected me with with Grow’s VP of Revenue. Identified in his professional email as “Mr. Revenue,” their VP spent the first 10 minutes asking me about my kids and family. He then offered me an 85% increase in price and a two-year contract term to “lock it in.” The reason for the price increase? To satisfy their investors. Needless to say, we’re no longer working with Grow. We found a more robust platform at a lower price.

PROS

Easy to connect to various data sources.

CONS

The platform has been very buggy, especially their spreadsheet functions. Moreover, they recently raised our price more than 100%. They know that the switching costs are high, particularly once you have invested the time to setup your metrics.

Vendor Response

Thank you for your review. Since starting Grow we have expanded the product greatly as well as our feature set and data capacity. Because of that, for the first time ever, we had to increase our rates. This won't be something we continue doing every year.

Replied April 2021

Kate

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

FUNCTIONALITY

4

Reviewed July 2023

Happy user

Greya

PROS

Easy of learning and the beginning stages of adaption

CONS

Nothing it’s been a great tool in my office

Joe

Retail, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2023

Excellent product

PROS

Integration was easy, we utilise connections with our current systems to monitor KPI's and increase resource throughout the business where needed

CONS

sometimes errors occur that don't have much explanation around them which can be hard to figure out

Xr

Marketing and Advertising, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed July 2023

A Useful Tool

PROS

Easy to create and manage dashboards. Setting up new connections is easy and straightforward, often with detailed guides, if required. Tools for parsing and manipulating the data are thorough and vast.

CONS

The guides for setting up connections can be a little difficult to find the first tie you go looking for them, with most internet searches sending you to a contact us form page

Anonymous

1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

5

Reviewed June 2023

Great business data tool

PROS

The capability of bringing all KPIS to one location to be compared side-by-side and even layered to more precisely set goals. the visual impact and the ability to see the company's statistical position and future direction.

CONS

It can occasionally be a little overpowering. It would be beneficial to have a few more color options to distinguish between the various sections.

Paul

Architecture & Planning, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

Great for data visibility

Really very impressed!

PROS

The aesthetic is great! Great way to interpret otherwise boring data, into a more appropriate visibility tool

CONS

Moving swiftly between analytics, visibility of multiple chapters and navigation

Justin

Human Resources, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Solid Platform

Great!

PROS

The all in one dashboard was fantastic! The ability to track individual kpi’s.

CONS

Wasn’t much that I had issues with. Was overall happy with the platform.

Haleigh

Higher Education, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed July 2023

Perfect fit for what we need

Overall it has been great and I would highly recommend it. It is easy to implement and use, I am so glad e have it.

PROS

The reporting functions in Grow are great, they make it easy to pull in data from different systems and combine data to analyze everything in one space. The data visualization is also great in making the data easily understandable to others in the company. Perfect for showing KPI performance.

CONS

Figuring out how to create data sets takes some time, some of the functions can be clunky. The main thing I don't like is that once you combine reports you can't go back and add another before you have to either start over or create another combination.

Eric

Real Estate, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed August 2019

Grow Dashboard

Grow has given our organization greater visibility on what's important to our business. It elevated performance and helps us understand past, current, and future performance trends. This helps us model and predict future goals. We're excited to see all our data points in one place.

PROS

Grow makes displaying data from multiple sources very easy. We have many different data points that stem from multiple locations and user interfaces, and Grow displays this data all in one place and on many different customizable dashboards for the different departments that may want to look at the same data, but in a different way or combination. The charts, run rates, goal trends, and simplification of data presentation has streamlined our operation and made all of us extremely competitive! It's great seeing our teams' performance lift simply by giving greater insight into the business in an easy-to-interpret interface.

CONS

It would be a nice addition to layer in some gamification. This may already exist and I am unaware of it.

Reason for choosing Grow

Cost and display were drivers in the decision.

Reasons for switching to Grow

The Grow dashboard is easier to customize and presents the data in a way that's easier to read and understand.

User Profile

Troy

Verified reviewer

Computer Software, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2018

Great solution for SaaS oriented - BI, exploration enabled in days across 100's of sources

We have 30+ SaaS systems and were using SQL/GSheets to analyze data. Within 15 days of implementing we had over 100 metrics and 10's of dashboards - six months later the Grow and the discussion of metrics is everywhere - slack, email, online, on company dashboards, in the hands of our investors. This all with one dedicated analytics resource.

PROS

Ease: because 100's of the most common data sources are pre-integrated you can quickly get past the headache of secure access and onto the business of working with data. Because you can do most analytics without deep sql knowledge more of the business staff can participate in developing the graphs and knowledge. Pace of Innovation: Grow is launching new features every month making it increasingly easy to develop the metrics you need. Pricing Model: Because this isn't a "pay per seat" model and instead a per metric model the value delivered is aligned with cost - occasional users, heavy users all can leverage the full power of the platform without breaking the bank.

CONS

If you want super advanced visualizations on par with the highest priced BI tools this isn't for you - this tool is rich but has made appropriate tradeoffs for the purpose of simplicity. For example, you can't have multiple series on the second axis of a 2-axis graph.

Dave

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2017

Most Comprehension and Easy to Use Dashboard Platform!

Grow allows my entire agency and all of our clients to see the metrics that matter most. In turn, we are able to make adjustments 10x faster than when we had to manually pull reports and create visuals on a weekly/monthly basis.

PROS

I have been using Grow for over a year now and I am in it every day. When initially researching realtime dashboard systems I was drawn to Grow because it offered all of the integrations I needed as a digital marketer. It was extremly easy to learn how to setup the metrics and to integrate multiple data sources such as advertising spend versus customer data from Salesforce. The recently added a variety of new capabilities to allow for the user to modify the data present using filters which has come in very handy when presenting to clients.

CONS

The only drawback I can think of is I would like to have more flexibility with customizing the visuals with the size of the fonts and having a few more options with the types of charts.

Heidi

Education Management, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2021

Adaptive Product with Responsive Support

PROS

Grow has been great for presenting a lot of complicated data from different sources in ways that make the results clear. While sometimes the software is limited, that is made up for by the excellent support. They understood their products strenghts an current limits and were able to provide me with the code that I needed. At the same time, they were working to improve the software so that I could easily do what I wanted in the future without the extra help.

CONS

At times, it isn't clear how to get what I want. Also, while they are working to improve this, Grow doesn't always take data from external sources in the best format so I have extra steps to manipulate the data to work with Grow.

Vendor Response

Thanks so much for your feedback, Heidi! We're coming out with a lot more data warehousing in the next few months so that should make it easier to manipulate the data.

Replied January 2021

Angelica

Marketing and Advertising, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2023

For beginners and advanced users

PROS

I like that you can either use the tools given to you as a beginner or dig deeper and use the advanced tools like PostgreSQL to really bring your dashboards to life. The customizations are great for the charts. I like that I can dump information in there and extract it after transforming it (fixing it up). It's a lot faster than using Excel since the tools are already set up to do it all.

CONS

Grow doesn't send anything out to their customers letting them know when updates are happening. They do have a support area with Epicor with news, but they should have something in place for the less tech savvy people out there. It seems they do a lot of updates (On one hand that's great because they're trying to keep things fresh, but on the other hand that means that things break more often).

Casey

Wholesale, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

3

Reviewed August 2023

Grow Review

PROS

I really like the ability to pull data for customers in the 'needs order' categories, and using the gap reporting to my advantage

CONS

I feel like the system is a little buggy at times and could be better. My reports will auto update or shoot me to the top of the webpage if I am looking and browsing through the same data set for more than a few minutes.

William

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2019

Grow Makes It Easy

PROS

It connects different data points very easily and its power is awesome. It creates a simple dashboard that makes viewing the data easy and clear. Anytime I've had a need, customer service is very helpful.

CONS

I would like to see Facebook and Shopify specific pre-made templates. Maybe gather the top 10 dashboards most eccommerce and Facebook marketing owners want to see and then make an attractive dashboard that you can just plug n play. Then with 1 dashboard let the viewer be able to change what the date ranges are. Thank you for all the value you've created!

Jack

Retail, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Excellent

PROS

Grow is really impactful to our business, the clear and easy UX makes making dashboards simple and easy. The date views are clean and make KPI monitoring and sales tracking super easy! Would really recommend it!

CONS

No problems! Excellent all around experience!

Meghan

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Best Data solution ever

Analyzing our marketing efforts across all of our main channels has been life-changing. As a company, we are making better decisions based on the data we pull together in Grow. Super easy to use and easy to learn.

PROS

How easy it is to navigate and learn and the amount of support the Grow team gives to ensure that everything is set up correctly.

CONS

I love just about everything about Grow -- I do wish there was a feature that keeps a dynamic list of company benchmarks that update in real-time and use that to be a comparison goal line in metrics.

Vendor Response

So great to hear that your company is making better, data-driven decisions since launching with Grow! The company benchmarks comparison is a great feature request. I will make sure to pass this information along to our product team.

Replied January 2022

User Profile

Dru

Verified reviewer

Apparel & Fashion, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

Grow gives us exceptional insight to our business data in an automatic, aesthetically pleasing form.

PROS

The ability for Grow to do data calculations was transformational for us. Our prior dashboard software could only display data exactly as it was fed in, it wasn't able to calculate & manipulate data . Grow's ability to take multiple data sources, do calculations/formulas and then display the result is phenomenal.

CONS

I put three stars for "ease of use" because although Grow is amazingly powerful when it comes to gathering data and manipulating it, building each metric can be challenging. In my eyes though, ease of use is somewhat of an expected trade-off when you add features, in this case, to gain the amazing data manipulation power Grow offers.

Alexander

Real Estate, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Hands Down Best Decision

The benefits we have realized is the ability to more quickly identify shifts in business trends as a result of live data streams

PROS

What I like most about this software is how easy it is to use and how Grow is constantly striving to make changes that add value to their clients.

CONS

Honestly can't say I have ever had an issue that wasn't already being solved for by Grow's development team for a future release or wasn't something that their support team couldn't help me solve.

Reason for choosing Grow

Superior product for lower cost

Josh

Human Resources, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Easy to use, easy to understand

It has been positive and I would recommend it to other people who need a BI solution. It is easy for your frontline employees to use and the reporting is simple enough for pretty much everyone to understand.

PROS

It brought all of the data together so we could see what was happening. We were able to plan better for what was going to happen that year. We could also collect resources to show our customers when needed.

CONS

Sometimes the reporting would break and it would take several levels of support to fix it. We had former Grow employees and sometimes it would even take them a while to get the data fixed.

Tyler

Financial Services, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed March 2023

Grow- Great for 'Grow'ing your business, Bad for 'Grow'ing pains

Grow has allowed me to make our team more data driven and has literally put data in everyones hands.

PROS

Grow being a no-code BI tool makes it easy for almost all of our use cases. All of our stakeholders can track KPIs with relative ease even though they don't have technical backgrounds.

CONS

Grow is lacking in technical capabilities that most other BI tools are offering like Python capabilities, machine learning inputs, pre-built predictive analysis graphs, customizable roles and permissions for roles, and more.

User Profile

Nathan

Verified reviewer

Industrial Automation, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2018

The best tool for our company!

Our main goal was to share company metrics with the whole team, not just the top few. We've been able to build some traction in this area.

PROS

Grow is easy to use and setup, plus their support is the best. It's been great to visualize the most important metrics that make a difference with our company performance.

CONS

There was some difficulty in building new metrics in the past, bringing different sources together. But they have made huge improvements here.

Showing 1 - 25 of 374 Reviews