All Grow Reviews
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Thomas (TC)
Media Production, 51 - 200 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed June 2021
Lowering the barrier to entry on data visualization at scale
Katie
Verified reviewer
Events Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Helpful Strategic Planning Software
Grow has been one of the best softwares we chose to work with as an organization. It is user friendly to the point where any team member can go in and create dashboards to solve problems and understand how the company is working at any level of detail. The UI is smooth and easy to follow, and the customer support will help right away if there are ever any issues.
PROSGrow is a user-friendly, advanced tool that has allowed our company to fully understand metrics from every department. It is incredibly powerful in its ability to pull in data from every platform we use and compare the data against each other in every imaginable style of metric. The customer support is very helpful, and they will not only help you solve your problem, but advise on best practices - helping you learn how to work better in the software.
CONSThe new feature releases they make are very powerful, however they require quite a bit of manual work to implement. We almost have to overhaul all our dashboards & datasets in order to utilize the new features.
Vendor Response
Thanks for the review, Katie! If you need help with utilizing the new features please let our support team know. We're happy to help!
Replied February 2021
Anonymous
5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2023
Time Savvy Data analysis Tool
My overall experience with grow was awesome. I used it to make lively dashboards and decks be it on zonal front or asm level, or store level, or product level.It helped me to save my time and enhance data analysis which resulted in drawing better insights.
PROSThe user interface is so convinient.One can easily make dashboard and draw insights of large data.Connectors can be used to connect data and make your dashboard lively.
CONSThe free version doesn't provided much services to users, also the forcasting can also be enhanced.Once forcasting and free trial services are improves it is really good alternative for any dashboard tool.
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed March 2021
Get ready for a significant - more than 100% - price increase.
After paying Grow for professional services to help us migrate to a less buggy version of their system, I received an email from an account manager whom I had never met asking for a “check in” call. The call wasn’t a check-in. It was notification that Grow was raising our price more than 100%. I was told that Grow’s prices were actually going up more than 3x but that they would be doing us a favor by only doubling them. My initial salesperson connected me with with Grow’s VP of Revenue. Identified in his professional email as “Mr. Revenue,” their VP spent the first 10 minutes asking me about my kids and family. He then offered me an 85% increase in price and a two-year contract term to “lock it in.” The reason for the price increase? To satisfy their investors. Needless to say, we’re no longer working with Grow. We found a more robust platform at a lower price.
PROSEasy to connect to various data sources.
CONSThe platform has been very buggy, especially their spreadsheet functions. Moreover, they recently raised our price more than 100%. They know that the switching costs are high, particularly once you have invested the time to setup your metrics.
Vendor Response
Thank you for your review. Since starting Grow we have expanded the product greatly as well as our feature set and data capacity. Because of that, for the first time ever, we had to increase our rates. This won't be something we continue doing every year.
Replied April 2021
Kate
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
FUNCTIONALITY
4
Reviewed July 2023
Happy user
Greya
PROSEasy of learning and the beginning stages of adaption
CONSNothing it’s been a great tool in my office
Joe
Retail, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2023
Excellent product
Integration was easy, we utilise connections with our current systems to monitor KPI's and increase resource throughout the business where needed
CONSsometimes errors occur that don't have much explanation around them which can be hard to figure out
Xr
Marketing and Advertising, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2023
A Useful Tool
Easy to create and manage dashboards. Setting up new connections is easy and straightforward, often with detailed guides, if required. Tools for parsing and manipulating the data are thorough and vast.
CONSThe guides for setting up connections can be a little difficult to find the first tie you go looking for them, with most internet searches sending you to a contact us form page
Anonymous
1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed June 2023
Great business data tool
The capability of bringing all KPIS to one location to be compared side-by-side and even layered to more precisely set goals. the visual impact and the ability to see the company's statistical position and future direction.
CONSIt can occasionally be a little overpowering. It would be beneficial to have a few more color options to distinguish between the various sections.
Paul
Architecture & Planning, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
Great for data visibility
Really very impressed!
PROSThe aesthetic is great! Great way to interpret otherwise boring data, into a more appropriate visibility tool
CONSMoving swiftly between analytics, visibility of multiple chapters and navigation
Justin
Human Resources, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Solid Platform
Great!
PROSThe all in one dashboard was fantastic! The ability to track individual kpi’s.
CONSWasn’t much that I had issues with. Was overall happy with the platform.
Haleigh
Higher Education, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed July 2023
Perfect fit for what we need
Overall it has been great and I would highly recommend it. It is easy to implement and use, I am so glad e have it.
PROSThe reporting functions in Grow are great, they make it easy to pull in data from different systems and combine data to analyze everything in one space. The data visualization is also great in making the data easily understandable to others in the company. Perfect for showing KPI performance.
CONSFiguring out how to create data sets takes some time, some of the functions can be clunky. The main thing I don't like is that once you combine reports you can't go back and add another before you have to either start over or create another combination.
Eric
Real Estate, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed August 2019
Grow Dashboard
Grow has given our organization greater visibility on what's important to our business. It elevated performance and helps us understand past, current, and future performance trends. This helps us model and predict future goals. We're excited to see all our data points in one place.
PROSGrow makes displaying data from multiple sources very easy. We have many different data points that stem from multiple locations and user interfaces, and Grow displays this data all in one place and on many different customizable dashboards for the different departments that may want to look at the same data, but in a different way or combination. The charts, run rates, goal trends, and simplification of data presentation has streamlined our operation and made all of us extremely competitive! It's great seeing our teams' performance lift simply by giving greater insight into the business in an easy-to-interpret interface.
CONSIt would be a nice addition to layer in some gamification. This may already exist and I am unaware of it.
Reason for choosing Grow
Cost and display were drivers in the decision.
Reasons for switching to Grow
The Grow dashboard is easier to customize and presents the data in a way that's easier to read and understand.
Troy
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2018
Great solution for SaaS oriented - BI, exploration enabled in days across 100's of sources
We have 30+ SaaS systems and were using SQL/GSheets to analyze data. Within 15 days of implementing we had over 100 metrics and 10's of dashboards - six months later the Grow and the discussion of metrics is everywhere - slack, email, online, on company dashboards, in the hands of our investors. This all with one dedicated analytics resource.
PROSEase: because 100's of the most common data sources are pre-integrated you can quickly get past the headache of secure access and onto the business of working with data. Because you can do most analytics without deep sql knowledge more of the business staff can participate in developing the graphs and knowledge. Pace of Innovation: Grow is launching new features every month making it increasingly easy to develop the metrics you need. Pricing Model: Because this isn't a "pay per seat" model and instead a per metric model the value delivered is aligned with cost - occasional users, heavy users all can leverage the full power of the platform without breaking the bank.
CONSIf you want super advanced visualizations on par with the highest priced BI tools this isn't for you - this tool is rich but has made appropriate tradeoffs for the purpose of simplicity. For example, you can't have multiple series on the second axis of a 2-axis graph.
Dave
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2017
Most Comprehension and Easy to Use Dashboard Platform!
Grow allows my entire agency and all of our clients to see the metrics that matter most. In turn, we are able to make adjustments 10x faster than when we had to manually pull reports and create visuals on a weekly/monthly basis.
PROSI have been using Grow for over a year now and I am in it every day. When initially researching realtime dashboard systems I was drawn to Grow because it offered all of the integrations I needed as a digital marketer. It was extremly easy to learn how to setup the metrics and to integrate multiple data sources such as advertising spend versus customer data from Salesforce. The recently added a variety of new capabilities to allow for the user to modify the data present using filters which has come in very handy when presenting to clients.
CONSThe only drawback I can think of is I would like to have more flexibility with customizing the visuals with the size of the fonts and having a few more options with the types of charts.
Heidi
Education Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
Adaptive Product with Responsive Support
Grow has been great for presenting a lot of complicated data from different sources in ways that make the results clear. While sometimes the software is limited, that is made up for by the excellent support. They understood their products strenghts an current limits and were able to provide me with the code that I needed. At the same time, they were working to improve the software so that I could easily do what I wanted in the future without the extra help.
CONSAt times, it isn't clear how to get what I want. Also, while they are working to improve this, Grow doesn't always take data from external sources in the best format so I have extra steps to manipulate the data to work with Grow.
Vendor Response
Thanks so much for your feedback, Heidi! We're coming out with a lot more data warehousing in the next few months so that should make it easier to manipulate the data.
Replied January 2021
Angelica
Marketing and Advertising, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2023
For beginners and advanced users
I like that you can either use the tools given to you as a beginner or dig deeper and use the advanced tools like PostgreSQL to really bring your dashboards to life. The customizations are great for the charts. I like that I can dump information in there and extract it after transforming it (fixing it up). It's a lot faster than using Excel since the tools are already set up to do it all.
CONSGrow doesn't send anything out to their customers letting them know when updates are happening. They do have a support area with Epicor with news, but they should have something in place for the less tech savvy people out there. It seems they do a lot of updates (On one hand that's great because they're trying to keep things fresh, but on the other hand that means that things break more often).
Casey
Wholesale, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed August 2023
Grow Review
I really like the ability to pull data for customers in the 'needs order' categories, and using the gap reporting to my advantage
CONSI feel like the system is a little buggy at times and could be better. My reports will auto update or shoot me to the top of the webpage if I am looking and browsing through the same data set for more than a few minutes.
William
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Grow Makes It Easy
It connects different data points very easily and its power is awesome. It creates a simple dashboard that makes viewing the data easy and clear. Anytime I've had a need, customer service is very helpful.
CONSI would like to see Facebook and Shopify specific pre-made templates. Maybe gather the top 10 dashboards most eccommerce and Facebook marketing owners want to see and then make an attractive dashboard that you can just plug n play. Then with 1 dashboard let the viewer be able to change what the date ranges are. Thank you for all the value you've created!
Jack
Retail, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Excellent
Grow is really impactful to our business, the clear and easy UX makes making dashboards simple and easy. The date views are clean and make KPI monitoring and sales tracking super easy! Would really recommend it!
CONSNo problems! Excellent all around experience!
Meghan
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Best Data solution ever
Analyzing our marketing efforts across all of our main channels has been life-changing. As a company, we are making better decisions based on the data we pull together in Grow. Super easy to use and easy to learn.
PROSHow easy it is to navigate and learn and the amount of support the Grow team gives to ensure that everything is set up correctly.
CONSI love just about everything about Grow -- I do wish there was a feature that keeps a dynamic list of company benchmarks that update in real-time and use that to be a comparison goal line in metrics.
Vendor Response
So great to hear that your company is making better, data-driven decisions since launching with Grow! The company benchmarks comparison is a great feature request. I will make sure to pass this information along to our product team.
Replied January 2022
Dru
Verified reviewer
Apparel & Fashion, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Grow gives us exceptional insight to our business data in an automatic, aesthetically pleasing form.
The ability for Grow to do data calculations was transformational for us. Our prior dashboard software could only display data exactly as it was fed in, it wasn't able to calculate & manipulate data . Grow's ability to take multiple data sources, do calculations/formulas and then display the result is phenomenal.
CONSI put three stars for "ease of use" because although Grow is amazingly powerful when it comes to gathering data and manipulating it, building each metric can be challenging. In my eyes though, ease of use is somewhat of an expected trade-off when you add features, in this case, to gain the amazing data manipulation power Grow offers.
Alexander
Real Estate, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Hands Down Best Decision
The benefits we have realized is the ability to more quickly identify shifts in business trends as a result of live data streams
PROSWhat I like most about this software is how easy it is to use and how Grow is constantly striving to make changes that add value to their clients.
CONSHonestly can't say I have ever had an issue that wasn't already being solved for by Grow's development team for a future release or wasn't something that their support team couldn't help me solve.
Reason for choosing Grow
Superior product for lower cost
Josh
Human Resources, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Easy to use, easy to understand
It has been positive and I would recommend it to other people who need a BI solution. It is easy for your frontline employees to use and the reporting is simple enough for pretty much everyone to understand.
PROSIt brought all of the data together so we could see what was happening. We were able to plan better for what was going to happen that year. We could also collect resources to show our customers when needed.
CONSSometimes the reporting would break and it would take several levels of support to fix it. We had former Grow employees and sometimes it would even take them a while to get the data fixed.
Tyler
Financial Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed March 2023
Grow- Great for 'Grow'ing your business, Bad for 'Grow'ing pains
Grow has allowed me to make our team more data driven and has literally put data in everyones hands.
PROSGrow being a no-code BI tool makes it easy for almost all of our use cases. All of our stakeholders can track KPIs with relative ease even though they don't have technical backgrounds.
CONSGrow is lacking in technical capabilities that most other BI tools are offering like Python capabilities, machine learning inputs, pre-built predictive analysis graphs, customizable roles and permissions for roles, and more.
Nathan
Verified reviewer
Industrial Automation, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2018
The best tool for our company!
Our main goal was to share company metrics with the whole team, not just the top few. We've been able to build some traction in this area.
PROSGrow is easy to use and setup, plus their support is the best. It's been great to visualize the most important metrics that make a difference with our company performance.
CONSThere was some difficulty in building new metrics in the past, bringing different sources together. But they have made huge improvements here.