All Grow Reviews
1-25 of 378 Reviews
Sort by
Thomas (TC)
Media Production, 51 - 200 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed June 2021
Lowering the barrier to entry on data visualization at scale
Katie
Verified reviewer
Events Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Helpful Strategic Planning Software
Grow has been one of the best softwares we chose to work with as an organization. It is user friendly to the point where any team member can go in and create dashboards to solve problems and understand how the company is working at any level of detail. The UI is smooth and easy to follow, and the customer support will help right away if there are ever any issues.
PROSGrow is a user-friendly, advanced tool that has allowed our company to fully understand metrics from every department. It is incredibly powerful in its ability to pull in data from every platform we use and compare the data against each other in every imaginable style of metric. The customer support is very helpful, and they will not only help you solve your problem, but advise on best practices - helping you learn how to work better in the software.
CONSThe new feature releases they make are very powerful, however they require quite a bit of manual work to implement. We almost have to overhaul all our dashboards & datasets in order to utilize the new features.
Vendor Response
Thanks for the review, Katie! If you need help with utilizing the new features please let our support team know. We're happy to help!
Replied February 2021
Rachel
Cosmetics, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Great product!
The ease of use and ability to analyze/present the data to leadership.
CONSIt's sometimes difficult to fix the data connector.
Reason for choosing Grow
We use both to get a more well rounded overview of what's going on.
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed March 2021
Get ready for a significant - more than 100% - price increase.
After paying Grow for professional services to help us migrate to a less buggy version of their system, I received an email from an account manager whom I had never met asking for a “check in” call. The call wasn’t a check-in. It was notification that Grow was raising our price more than 100%. I was told that Grow’s prices were actually going up more than 3x but that they would be doing us a favor by only doubling them. My initial salesperson connected me with with Grow’s VP of Revenue. Identified in his professional email as “Mr. Revenue,” their VP spent the first 10 minutes asking me about my kids and family. He then offered me an 85% increase in price and a two-year contract term to “lock it in.” The reason for the price increase? To satisfy their investors. Needless to say, we’re no longer working with Grow. We found a more robust platform at a lower price.
PROSEasy to connect to various data sources.
CONSThe platform has been very buggy, especially their spreadsheet functions. Moreover, they recently raised our price more than 100%. They know that the switching costs are high, particularly once you have invested the time to setup your metrics.
Vendor Response
Thank you for your review. Since starting Grow we have expanded the product greatly as well as our feature set and data capacity. Because of that, for the first time ever, we had to increase our rates. This won't be something we continue doing every year.
Replied April 2021
Kate
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
FUNCTIONALITY
4
Reviewed July 2023
Happy user
Greya
PROSEasy of learning and the beginning stages of adaption
CONSNothing it’s been a great tool in my office
Joe
Retail, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2023
Excellent product
Integration was easy, we utilise connections with our current systems to monitor KPI's and increase resource throughout the business where needed
CONSsometimes errors occur that don't have much explanation around them which can be hard to figure out
Xr
Marketing and Advertising, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2023
A Useful Tool
Easy to create and manage dashboards. Setting up new connections is easy and straightforward, often with detailed guides, if required. Tools for parsing and manipulating the data are thorough and vast.
CONSThe guides for setting up connections can be a little difficult to find the first tie you go looking for them, with most internet searches sending you to a contact us form page
Anonymous
1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed June 2023
Great business data tool
The capability of bringing all KPIS to one location to be compared side-by-side and even layered to more precisely set goals. the visual impact and the ability to see the company's statistical position and future direction.
CONSIt can occasionally be a little overpowering. It would be beneficial to have a few more color options to distinguish between the various sections.
Paul
Architecture & Planning, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
Great for data visibility
Really very impressed!
PROSThe aesthetic is great! Great way to interpret otherwise boring data, into a more appropriate visibility tool
CONSMoving swiftly between analytics, visibility of multiple chapters and navigation
Justin
Human Resources, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Solid Platform
Great!
PROSThe all in one dashboard was fantastic! The ability to track individual kpi’s.
CONSWasn’t much that I had issues with. Was overall happy with the platform.
Haleigh
Higher Education, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed July 2023
Perfect fit for what we need
Overall it has been great and I would highly recommend it. It is easy to implement and use, I am so glad e have it.
PROSThe reporting functions in Grow are great, they make it easy to pull in data from different systems and combine data to analyze everything in one space. The data visualization is also great in making the data easily understandable to others in the company. Perfect for showing KPI performance.
CONSFiguring out how to create data sets takes some time, some of the functions can be clunky. The main thing I don't like is that once you combine reports you can't go back and add another before you have to either start over or create another combination.
Eric
Real Estate, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed August 2019
Grow Dashboard
Grow has given our organization greater visibility on what's important to our business. It elevated performance and helps us understand past, current, and future performance trends. This helps us model and predict future goals. We're excited to see all our data points in one place.
PROSGrow makes displaying data from multiple sources very easy. We have many different data points that stem from multiple locations and user interfaces, and Grow displays this data all in one place and on many different customizable dashboards for the different departments that may want to look at the same data, but in a different way or combination. The charts, run rates, goal trends, and simplification of data presentation has streamlined our operation and made all of us extremely competitive! It's great seeing our teams' performance lift simply by giving greater insight into the business in an easy-to-interpret interface.
CONSIt would be a nice addition to layer in some gamification. This may already exist and I am unaware of it.
Reason for choosing Grow
Cost and display were drivers in the decision.
Reasons for switching to Grow
The Grow dashboard is easier to customize and presents the data in a way that's easier to read and understand.
Troy
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2018
Great solution for SaaS oriented - BI, exploration enabled in days across 100's of sources
We have 30+ SaaS systems and were using SQL/GSheets to analyze data. Within 15 days of implementing we had over 100 metrics and 10's of dashboards - six months later the Grow and the discussion of metrics is everywhere - slack, email, online, on company dashboards, in the hands of our investors. This all with one dedicated analytics resource.
PROSEase: because 100's of the most common data sources are pre-integrated you can quickly get past the headache of secure access and onto the business of working with data. Because you can do most analytics without deep sql knowledge more of the business staff can participate in developing the graphs and knowledge. Pace of Innovation: Grow is launching new features every month making it increasingly easy to develop the metrics you need. Pricing Model: Because this isn't a "pay per seat" model and instead a per metric model the value delivered is aligned with cost - occasional users, heavy users all can leverage the full power of the platform without breaking the bank.
CONSIf you want super advanced visualizations on par with the highest priced BI tools this isn't for you - this tool is rich but has made appropriate tradeoffs for the purpose of simplicity. For example, you can't have multiple series on the second axis of a 2-axis graph.
Adam
Consumer Goods, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Review - TETON Sports
Our experience has been very positive. Thanks to training from the last Data Driven Summit, we've been able to successfully tap into our data and successfully aggregate it enough to gain insights.
PROSThis software allows for the majority of your data to be accessible within Grow's platform. The abilities to transform the data and present it in a professional, and aesthetically appealing way is critical. I've enjoyed the ability that Grow has to leverage a lot of the functions and abilities available in Excel and other database querying languages inherently in their builder.
CONSWithout a knowledge of SQL, many data sources are rendered useless or very cumbersome to retrieve meaningful data. Many of the lesser know data sources do not (understandably) have metrics pre built and ready to add to dashboards, therefore, inspection of the data sources and knowledge of SQL transformations and joins are required to achieve the right data for what's needed.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2021
Great BI Tool
Once everything is up and going, it works great, just takes some time initially to set up.
PROSWe were a somewhat early adopter of the platform, so I've seen a lot of change and improvement over the years from the software. They add useful features on a regular basis and have an amazing support team that is quick to help with any issues that arise. There is a large array of outside connections that can be pulled into the platform, making it easy to aggregate all of our data in one place.
CONSIt can be a bit tedious to overhaul metrics once they've been created if we want to update them to use the newest features.
Vendor Response
Thanks for the review! If you're running into issues converting to the new features our support team is happy to help you with that.
Replied April 2021
Sarah
Automotive, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed February 2023
Sk Review
- It's easy to understand- General functionality is great
CONS- Expensive for what you get- It's difficult to create dashboard, and build data-sets and instructions are not overly clear
Glendon
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2016
Gem of a product
The product allows you to pull in data from different sources of your company (and combine them) and build visualizations. It also supports custom SQL queries on the data sources. It basically turns them into SQL tables and then lets you query them. They also support excel type features. The company is definitely early stage and has a bunch of things to iron out but I love the design the vision of the product and think there is huge potential here. If you are familiar with Salesforce and the Dashboard app, Grow is what that should be. It supports multiple users and custom permissions for each user. Which is great for sharing the dashboards and reports with Investors / Interested parties without giving them everything.
PROSThe list is long, this product has so many nice features, I was told when we signed up that they have a 90+% retention which doesn't surprise me. I'd just give it a shot if your looking for dashboard, visualization software.
CONSThere are some really basic things missing from this product that would make it a lot better. There is no "pivot table type" feature which for ETL is a basic feature and I'm surprised they don't have it. The application runs slow. Given the complexity of the visualizations and dashboards I'm not surprised, the amount of javascript that must be under the hood... But still its really frustrating to work with at times due to speed. For all the criticism salesforce gets its super fast and reliable and that just counts for so much.
Dan
Logistics and Supply Chain, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed March 2023
Decent Product, Poor Account Management Team
The product itself is decent. Can take care of most needs. As our business has grown, we have outgrown it. There are limitations with both the database functionality and visualizations.The account teams that have serviced the accounts over the years have not been good to work with. [sensitive content hidden] (our latest rep) has been awful. No communication from her and had to constantly follow up with her to get information. When we had issues, neither her nor her manager [sensitive content hidden] would respond to my emails or meet with me.
PROSEasy to use and set up charts, graphs, etc.
CONSCould not support more complex data sets / kpi's (e.g. Heat Maps)
Sarah
Food & Beverages, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Amazing Dashboard Software
- Cross connect data and from different sources and view them in one dashboard. Eg. CRM with Facebook ads - SQL made easy- the software is so easy to use that you end up running SQL queries without even realizing it - Easy, digestible dashboards to share with the rest of the team - Amazing onboarding, training, and customer success team. They make sure you're all set up - Easy set up of LTV graphs and modeling
CONS- If you're not an analytical person or comfortable with numbers, it will be difficult for you to ramp up. - Steep learning curve- but so worth it!
Mark
E-Learning, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Easy to use, great support
I've never used a dashboarding tool before and with a little bit of training, I've found Grow to be a powerful and simple tool to use.
CONSA small nitpicky thing, when you create a new metric the charts don't snap to fit in a grid system - you have to drag all of your charts around to accommodate anything new or just drag your new one to the bottom.
Vendor Response
Thanks for your review, Mark! Love to hear how easily you were able to learn how to use Grow and gain immediate, powerful insights from it. And without prior experience with a dashboarding or BI tool. Impressive! As for the UI/UX request, I've submitted a ticket to our product team for review and consideration. Thanks for the feedback!
Replied June 2022
Ben
Biotechnology, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2020
BI Platform For Experts
We built a very comprehensive dashboard showing all our most important KPIs. However, so many changes were being made to the platform that it was hard to keep up because it required us to make major changes to our metrics. We decided to switch to a different product.
PROSBrought in every single data point that we needed to bring in. The customer service was also top notch! Their support staff was very responsive and helped out above and beyond their commitment.
CONSNot much customization available. Lack of features. When we had our account we weren't able to change a date filters for the entire dashboard, but I believe they have fixed that. But i was disappointed in the lack of customization.
Kody
Health, Wellness and Fitness, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Grow keeps everything in one place
Everyone in the company can keep track of KPI's much easier. This saves the company money and helps them to perform better.
PROSGrow makes it easy to create the perfect dashboard that can hold all of your KPI's in one place. It is great to be able to quickly glance at your computer and see how the company is doing with all of its separate goals.
CONSBuilding the reports can be time consuming, but this is made much less of an issue thanks to their support team and the new tools that they have released recently.
Tim
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Great Visibility!
We enjoy being able to see all our satay very clearly streamlined and optimized in one place!
CONSThere really aren’t many negatives, maybe just trying to integrate to other systems as that can be difficult at times.
Kristopher
Pharmaceuticals, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2018
Grow has been an amazing reporting tool. All of the executives look at the grow reports every day.
easy to review
PROSThe visualization of the product is amazing. It has a wow factor to it that makes everything you are presenting look so positive. It is really useful to be able to provide daily results to everyone on the team. Makes communicating results more easy
CONSIt is a really great visualization tool but it lakes the ease of use and ability to drill down deeper. Each metric stands alone and it is great for presenting but not necessary for analyzing
Brody
Consumer Goods, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed February 2023
When the programs running well, great for use.
I like them for use when they are operational and the program isn't being bogged down by large user pools. But they need work on the back end with heavier duty use servers to insure the program doesn't crash as often when a group is using the same program.
PROSThe software filters are great and easy to use. The dashboard for review of KPI's is very user friendly and makes quick work of reporting.
CONSThe whole program has issues with functionality based on the size of their server. They have crash issues regularly when the server is bogged down due to heavy user traffic.