All Infor OS Reviews
1-15 of 15 Reviews
Sort by
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2020
Birst Administrator
Really pleased with the product, i highly recomend it.
PROSBirst provide a very user friendly interface, and the dashboard development is really simplified. it takes a lot of techinally away from the development to let you focus in the dashboard creation.
CONSIt work great when you move the data inside Birst, but there are limitations for Live enviroments.
Mahir
Information Technology and Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2022
Practical Reporting Engine
Overall experience was good, however we didn't continue using this platform for long because of their inadequate customer support.
PROSInfor OS is very very intuitive and informative. It's AI and machine learning capacity is incredibly awesome and very very useful to take business decisions ahead of time.
CONSEverything was fine but it's quite pricey to maintain and also the learning curve to get the hang of the application may take longer.
Reason for choosing Infor OS
Infor seemed like a progressive and modern application
Reasons for switching to Infor OS
Salesforce Sales Cloud increased our service prices all of a sudden with no prior notice
Adam
Computer Software
Used less than 2 years
OVERALL RATING:
3
EASE OF USE
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2016
Birst OEM appliance client building software for insurance
Birst is a tool that is very flexible and has a UI offering that is very platform independent. They also have designed their product to follow the Kimball methodology for dimensional modeling which helps make the tool easier to understand if you are a seasoned dimensional modeler. They are visibly investing in innovations that are meeting or exceeding the needs of BI Community (Angular, iOS/Android apps, end-user data blending.) They have a very fast development team and release new functionality sometimes quicker than we expect. Birst staff and leadership know us by our first names. They do try to build a relationship with their clients and not treat you like an accounting revenue stream. Their community is closed but very tight.
CONSBeing on the cutting edge, sometimes features don't work as advertised at first. It's usually a good thing to wait for a few maintenance releases after a new major release comes out if you have an appliance. On the support front, they need not be so quick to recommend that you upgrade to the next release to address a defect, especially if it isn't due out for a few weeks. Sometimes it feels like rely on their community too much to help keep the ship going. Being an application born in the cloud, there are some unpolished processes that appliance customers need to learn to get things to work from time to time. Birst is growing and they are ramping up new staff all the time. If you don't feel you're getting the best answer to your question, you need to sometimes push them to get it.
Aninda
Information Technology and Services, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2022
Efficient Analytical System
It was intimidating to start with however once we got the hang of it, it was great and proved to be a great tool for our business operation.
PROSIt was a pleasure to use this application and this has plethora of data warehousing features. Business decisions come at ease when you use this application.
CONSAt times we found the application isn't that user friendly and quite complex to use. If you don't understand how it's features work well, then you wouldn't be able to reap the benefits of using this application at all.
Reason for choosing Infor OS
Infor OS looked promising and was having all the features that we necessitated.
Reasons for switching to Infor OS
Salesforce was failing to meet our reporting requirements.
Brad
Think Tanks, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Birst Drives Insights and Decisions
Our experience with Birst Infor when dealing with everything from professional services, support and sales has been great. I would recommend Birst to anyone looking for a flexible and scaleable system.
PROSThe ability to deploy a new warehouse with its own set of reports and dashboards in short order has been one of the best features for us to date. This has allowed for good data governance, as well as easy, adoption across the organization by allowing more than one department to use the system without impacting business rules. The actual reporting and dashboard tools are very easy to use and users can be quickly trained on how to create reports.
CONSIn order to maintain and grow the system a high level of knowledge Data warehouse Architecture is required. Without that knowledge things can become unwieldy. Due to both our organizations small analytics staff with limited knowledge of DW architecture we have found that we needed to subscribe to Infor Birst's technical account manager program which helps counteract this issue. So if you have a small team that is spread thing or have limited knowledge the TAM program eliminates this issue but it does add to the cost.
Eric
Civic & Social Organization, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
Tons of Features, Fantastic Support, Frustrating omissions of basic development functionality.
It may seem like we don't like the tool, but it is very good. The cons are mostly pain felt by the developers. End users will not notice an issue. Make sure you know that your end users will not be able to create any complex reports easily. BQL is very useful but there is no way a non-Developer will be able to just pick it up and go. A lot of these issues may be resolved in 2018...especially the egregious use of the defunct Flash technology. The tool does so many things that we use it exclusively to do everything from data modelling, report creation , security, dashboards, etc. And you cannot overstate the importance of their terrific customer support - especially the Birst Community. So the Cons is a long list of relatively minor quibbles. yur developers will grumble, but overall, it is an excellent tool.
PROSDragging and dropping reports are easy - provided the requirements are easy. Star and Snowflake, import data or Live connect. There are easy ways and more complex ways to process data. Fantastic support and community. BQL (Think Birst Metadata SQL) is flexible and powerful. API is easy to use and can write scripts to automate common functions. Troubleshooting Reports is made easier by a part of the Admin tool that lets you see the BQL and resulting SQL query. You can find the problems very easy.
CONSThis list is long, but not everything is a big problem, more an annoyance that makes what should be easy/common things difficult. 1. Copy/Paste of Objects is impossible. Imagine your dashboard, you create a button, get the shape exactly as you like it, set the shadow just right and are ready to use it. Now you need 5 more just like it. Unfortunately, you can't use Copy/Paste...you have to build EVERY object by hand from scratch. They do not allow you to pull the XML and do the copy/paste that way. It's not just the buttons, it is everything. It makes development take many times longer than it needs to be. 2. Dashboards can be copied, but it will not also copy the embedded reports. You need to make copies of the reports separately and then manually associate them with the copied Dashboard. Again, this copy/paste is BASIC functionality simply not available in Birst. 3. They still use FLASH for the Admin screens - this includes the data model. Also, only one person can be in the admin tool at a time. If you need to make changes to the data model and do some work on user security and add some custom subject areas, you need to make 3 copies of the space and so the work separately, then use the commands like the one below in order to copy your work to another space. It is not intuitive and it is easy to use the wrong variable and overwrite all the work someone else was doing. copyspace 7e32c981-9c92-4ee7-9a3b-a396017a531f 3cfbdcfe-6675-4b24-8e72-ef930c799e90 copy spacesettings.xml;settings-basic;settings-membership;settings-permissions;color-palettes;custom-subject-areas;SavedExpressions.xml;DrillMaps.xml;dashboardstyles;connectors 4. Some admin functions are incompatible with each other, but there is no way to know that outside of breaking your environment and then being told not to do that in the future. There is no way a casual user can use the Admin tool. It takes extensive training. For instance, you cant use the GUI Data Model (Data Flow) creator and refine it with the "Manage Sources" admin screen. That will break the space without throwing an error. You have to use the "Manage Local Sources" screen when using the Data Flow GUI. It can get very confusing especially for new users. 5. Sometimes you can pinpoint a HEX Color, in other cases, you have only a choice between 5 predetermined colors. Sometimes you have a choice of 5 fonts, in others you only have an opportunity to make the predetermined font larger or smaller. Most times, your options are so limited, it is better to turn the function off. 6. To go along with 5, you do have the option to use Designer that gives you a pixel perfect layout, but it still has significant limitations and requires extensive training. 7. If you have requirements for ADA approved readability, you will not be able to have nice looking reports because the fonts are Small/Med/Large and everything will have scrollbars, etc.
Sarah
Public Relations and Communications, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2017
Birst Review froma more technical point of view
Birst is a suitable tool to review data without implementing the data in a data warehouse. it is possible to establish real-time connections to several databases or do the modeling directly in Birst. In some situations, you can see that the tool is still in its infancy but the support always finds a solution, however, it looks likes (as long as the source of interruption is critical to your business). In my opinion, the admin area (modeling) is the least developed area compared to the visualization frontend and still runs (until Birst 6) on the flash basis with sometimes causes synchronization errors between the database and the front-end. You can do modeling as you like with some limitations in the schemas. Birst can process star and snowflakes but has some problems with multi-fact tables and different aggregation levels in one table (data mart design. in Cognos they call this feature "Determinants"). Nevertheless, it is easy for anyone with a little modeling knows how to build a simple model and report their data. A person who does not anything about SQL or data would have a lot of troubles with modeling which isn't a disadvantage in my opinion but should be noticed. Birst is pretty limited when it comes to "security" in different ways: You can set a data security on row level and assign user groups or variables to it but it's pretty complicated for nondatabase developers or architects. our analysts (who do some modeling) had a hard time understanding the security until this task was assigned to us architects. This should be made simpler for every third-class technician to understand. You are able to grant a user access to the admin area or deny it. you cannot grant access to just some features like upload images and add users. In my opinion, this a limitation and always requires a space admin to do stuff that a normal visualizer can't do. If you want a user to import images or something then he must have space admin permissions and therefore he can make changed on the model which contradicts to a row level security if set. The user management really is limited. you're missing a lot of creation/deletion functions and you must always access a space command window to do so. therefore you have troubles to mass create/delete users without using the API. You have to do a lot of extra work to manage your users efficiently. The frontend is pretty good and you can do a lot of visualizations. You can choose between simple charts from "visualizer" or build pixel perfect reports from "designer". You can add both report types to a selection of dashboards. Dashboards can be secured via user groups but only for space admins which always involves a space admin a slightly contradicts to a self-services solution. All in all, Birst is an ETL and visualization tool that allows you so simply add files to your data warehouse and do some reporting. As more complex, your model becomes as more limitations you face while modeling. If you use live access connections the SQL's created are executed on the corresponding database. therefore you face fewer limitations than modeling within Birst. we personally prefer to model with live access. Even if the tool is on some parts in its infancy the Birst community and support is pretty awesome and without this the tool wouldN't be satisfying but it exists and therefore I grant 4 of 5 starts for this tool.
Norman
Electrical/Electronic Manufacturing, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2017
Great value, better potential.
Having a fully integrated data store and data warehouse is a great value. Data connectivity is also very powerful while simple. Lastly Visualizer's interface is very intuitive and easy for adoption. The capability to carve out a topic, build it and deploy stand-alone supports great time-to-market. The Network BI capability allows you to come back and merge, enhance. Very flexible.
PROSCapability and options. You will have a hard time finding something this platform cannot do.
CONSIn some areas BIRST excels, but in others you can still find some rough edges.
Roie
Financial Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2017
Birst is a fast rising star
I'm a Birst Cloud customer for over 3 years now and through time they have much improved and advanced in technology, performance and ease of use. They are constantly are adding new features , their support and services are great and mainly - they listen to what you have to say. Their community is bringing people and employees together, sharing ideas and solutions. Thumbs up
PROSfast pacing environment, adding constantly features
CONSNothin special, but there's always space for improvements
elisabetta
Machinery, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
Use of Birst in connection to M3 Cloud
I am not too satisfied. I see the potential of the tool but I believe there is still a lot to be done. Maybe it is in the "back" part of the tool or in the connectivity between ERP and Birst
PROSinterface looks nice for the final user and relatively easy to use after a brief training. Looks also powerful and easy to prepare new dashboard
CONSThe integration with M3 Analytics seems to have hick-ups, after updates we often need to reset something or copy data or re-adjust filters, that is annoying.
Reason for choosing Infor OS
it was the most recommended tool to move to the Multitenant cloud. Probably a report software with access to database would have been more suitable to our needs but this was not allowed.
Turan
Automotive, 501-1,000 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
Get rid of all the chore!
It gives very good results in trial and test training. It has been seen that a comfortable and easy integration can be made in test usage.
PROSIt is possible to eliminate all hardware and software, which is an excessive burden on the employees of the information sector, where cloud technologies have been used for a very long time. Infor OS offers you a solution that reduces your resources and IT workload from start to finish in this field. In our new platform, which we have tested, we have actually eliminated all the hardware needs and the necessity of space and space. And you are working under the guarantee of all services and 24/7 connection running within these processes. Moreover, all the updates that will take place on the system are made instantly and it is sufficient to just watch it at the end of the day.Lighten your workload, perhaps up to 80%. scalable, easy integration, easy panel and interface, advanced customer support. Enjoy business intelligence.
CONSThe design configuration needs to be very well organized. Especially the customer support plan stands out. A professional third-party support will help you reach your goals more easily. And you need to set your goals well. In idle state we can remain your source.
Saurabh
Food & Beverages, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
FPL Birst
graphical representation of the data is what attracted us to the Birst
CONSsome issues during the implementation for non technical personal
Alice
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
3
Reviewed February 2018
Easy to use for simply data
The Visualiser is simple to use for basic analytics, once everything is set up. I can pull out data very quickly and zoom into areas that I'm interested in finding out more.
CONSCreation of dashboards is rather technical and will require someone very familiar with the data structure and BIRST to do so. Not something someone can do immediately, on the fly.
Sean
Verified reviewer
Food & Beverages, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2019
FPL
Our biggest issue with Birst with users is the speed of accessing and displaying data in report. Overall, Birst is a great reporting tool that makes it easier for IT department to create / deploy new reports.
PROSEase of use for users as well as as easy management for system administrators.
CONSSpeed of accessing and pulling data on live reports.
Reasons for switching to Infor OS
Management has been wanting more graphical reports to make it easier to show how company is doing. Creating these types of reports using SQL was difficult for our group and with the use of Birst, this was made relatively easy.
Oriane
Food & Beverages, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Very Good Experience
This software is very user friendly, easy to use and reliable.
CONSEnd users can have some difficulties with the reports if they do not have any programming skills.