About Informer

Entrinsik Informer is a business intelligence tool that is designed for business and IT professionals. Key features include a dashboard, data scheduling and analysis and report generation. Entrinsik Informer allows users to extract data in real time from relational or multivalue data sources in a single web interface. Users can then create reports and dashboards autonomously. A built-in security framework provides role-based user permissions and access control. The scheduling feature helps users to create a job and set multiple actions. Users can run jobs manually, set schedule or alerts when specific conditions are met. The solution also comes with a help center, which enables users to access online guides, training videos and downloads, search a knowledge ba...
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Informer User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 57 reviews

User Profile

Kevin F.

Verified reviewer

Company size: 11-50 employees

Industry: Printing

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

November 2018

Informer Review

My overall experience with Informer has been great! There are a few tweaks that I feel need to be made and periodic glitching but other than that everything has gone smoothly. When teaching my end users how to navigate and use the product everything is very self explanatory and I hear nothing but amazing comments and compliments about Informer once they get the hang of it. I would highly recommend Informer to other universities and organizations that would benefit from using it.

Pros

-User friendly -Allows data to be easily manipulated to create a report that shows exactly what you are looking for. -The ability to assign Users to Teams and set permissions/access for those users so that they can or can not edit or view other Teams Datasets. -Useful tools and features that allow you to alter the formatting of the data. -Easily being able to create a Job and schedule them to run on specific days and times. -Being able to use Datasources to view the fields within each mapping as well as being able to hide those fields that you do not want end users to use. -Creating custom expressions for those fields that you need within a specific mapping. -Amazing visually and gives you a great end result.

Cons

-Can be glitchy at times (ex: When editing a Dataset and organizing the columns the way you want them it tends to undo the organization when you go back into the Dataset to edit it). -Not being able to share a Dataset with a specific user. -Even as an Admin/Super User I find that I need to change the ownership of a Dataset owned by another user in order to edit the Dataset. Without changing the ownership of the Dataset over to myself I am still able to edit the Dataset but they tend to glitch and will either not show data within the field I am adding for them or the query will fail to run. However, when I change the ownership of the Dataset to myself and make the same changes it works perfectly. -In Datasources it would be nice to have a column within the mappings that shows a description of the fields that end users are choosing so that there is less confusion.

Jennifer

Company size: 1,001-5,000 employees

Industry: Higher Education

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2020

Powerful Tool for Database Reporting

Overall I really have no complaints. The customer service is extremely responsive and the software itself is constantly be improved and enhanced. We've used Informer for over 10 years and the product of today is far superior to what we started with. Also, the support team really listens to user feedback and tries to incorporate as many suggestions as possible into new releases.

Pros

I like the fact that Informer is able to connect to various databases which makes reporting seamless to the end user. We are currently using it for unidata, SQL and mySQL. Being able to create reports that pull from one or even all 3 databases simultaneously using a web interface has really allowed us to put the power of reporting into the hands of our users and reduced the reliance on IT to create custom reports using Colleague, or another web interface.

Cons

The online documentation is not as extensive as many other products. There is a help center, but it seems as though most clients prefer to email support to have questions answered rather than post it to an online forum. I think the biggest improvement that could be made is really building up the forums to make it easier to share resources and get answers to more simple questions.

Carolyn

Company size: 501-1,000 employees

Industry: Higher Education

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
5

Value for money

out of 5
5

Functionality

out of 5

October 2021

Ad-hoc reporting for the masses

Pros

End users can easily access their own office's data and create ad-hoc reports themselves. It's an empowering tool that is very user-friendly compared to other reporting tools. In addition, many colleges and universities use it, so it's very well-suited for the BI / reporting needs of this industry. Managing user access & security has gotten easier in more recent versions of the software, too.

Cons

Setting up the initial data connections is tricky. However, once that's configured there is not a lot of maintenance needed.

User Profile

Arlo

Verified reviewer

Company size: 51-200 employees

Industry: Publishing

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

November 2018

Great BI tool at an affordable price

We have had some difficulties setting up Informer 5, but the support has been very good, both knowledgeable and timely.

Pros

I like that it's an affordable tool for a smaller company. It is intuitive to set up reports and dashboards and being able to report across multiple data sources is key.

Cons

There are features in Informer 4 that I need (comma-separated filters), so until that exists I have to use both Informer 4 and Informer 5. It would be better to be able to just use 5 for everything.

Iqbal

Company size: 1,001-5,000 employees

Industry: Higher Education

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

October 2020

Easy to Use and User Friendly

Excellent for Dashboards and reporting

Pros

ease of use and user friendly best for price/performance ratio

Cons

Intergration with other business process is easy to handle

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