PayScale Suite
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Most Helpful Reviews for PayScale Suite
1 - 5 of 48 Reviews
Stephanie
Verified reviewer
Publishing, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Amazing team offering great data to help remain competitive with out compensation program
All of our comp data in one place. We have employees in other states and PayScale comp experts helped us create labor markets for each area we have remote staff. This allowed us to have salary ranges applicable to those locations to ensure we were paying them relative to the COL vs. the DC market.
PROSWe have 125 jobs in our company and we were able to match all but two with this one system. These two were very niche to our industry and company so we are very pleased with that. The data is very comprehensive and made our salary structure review project very easy.
CONSSome customization for us to be able to upload specialized job details would be helpful. We may find that other companies in similar industries have jobs that are hard to match.
Liam
Facilities Services, 10,000+ employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Easy to use remuneration review software
Curo has helped us to put our remuneration review process into the cloud. It has helped us to cut out the multiple versions of excel review sheets going back and forth, and has provided a clear and easy to follow audit trail as to what is happening, and what has happened in previous review. It also makes it very easy to manage the process and see which managers are still to complete their reviews, so we can follow up with the relevant delinquent reviewers efficiently.
PROSEasy to use and set up. The constant save feature has helped a lot of our managers who have had some poor internet connections avoid losing their work. It's highly configurable, and easy for admins to get around normal issues that occur when conducting remuneration reviews e.g. more people being added/moved/changed last minute, managers going on leave unexpectedly etc, all while having a really robust audit system.
CONSThe system was mainly really intuitive, the only slight drawback being that the filtering system is slightly clunky to use for first time users. However, you can see the logic in setting things up that way, and it's still very easy to learn so it's not too much of an issue - it's overall extremely easy software to use.
Vendor Response
Thank you for your Feedback. We are pleased to see that the benefits of the Curo tool are being seen by your end users as well as making your overall process easier. We are increasing our end user manual portfolio, so it is good to know that filters may be a key topic to include to help your user with their experience.
Replied March 2019
Nichole
Information Technology and Services, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed June 2023
Not Reliable
We started out on the original PayScale product, it worked ok but it took literal hours to load and occasionally data from api pulls was miss matched. We were told that to fix this we should upgrade to the new Insight Lab product, which we did of course at an additional cost. The interface was faster but the reports were still unreliable. The response was to upgrade to the new PayFactors product to fix this. We declined as it didn't meat our customization needs, the sales man was not able to answer any of the questions we posed to him, and ultimately we weren't willing to pay more for a product again just to fix the unreliablity of the product they sold us. A year later we are still experiencing issues every review season, they asked to meet about our issues. I told them three times at least that we would meet but do not try to sell us PayFactors, we aren't willing to continue going through the pains of a data migration just to pay more and continue to face the same issues. Of course they came to the meeting with a sales pitch for PayFactors and were surprised that we weren't interested in their "generous" offer of the new platform at the same price. The point was made that there is a trust issue at this point and there is no reason to continue trying the newest, latest, greatest product when nothing has worked as promised yet.
PROSThere is versatility, it takes into account things that deviate from the normal duties and requirements of a role.
CONSIt is not reliable, data doesn't update appropriately, the sytem is slow.
Reason for choosing PayScale Suite
PayScale had customization options that other companies did not offer.
Janine
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed April 2018
Know your value - it's invaluable!
Self confidence, a vision for where I want to aim my career, and an abundance of resources.
PROSFrom gaining confidence in your current job, embarking on a promotion, to looking for a new job... this is an invaluable resource!! Knowing your worth can be liberating and empowering. It can also give you the much-needed boost to get a certification that would significantly increase your worth. The career advice and informative materials on Payscale are a huge bonus to really get a grip on the current employment climate. Things are changing at a rapid pace and even if you start a new job now, chances are high that things will be very different in a few years if you are looking for a new opportunity again.
CONSI was a little weary of having to put my current company's name in my report because I am part of a VERY small team and they would know it is me. I still get good information from the site without having a complete profile.
Sparsh
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2021
One perfect tool for any HR dept.
I am using using software since last many years and can say that it is a totally reliable and trustworthy tool for the dept. Very much happy with the software.
PROSPayScale Suite provides the right level of data, Assembles a modern compensation strategy and structure and communicate compensation with confidence. Forestall costly turnover and ensure pricing is accurate for every job. Rich in unique features and totally friendly tool to work with.
CONSOnly works on Desktop and Laptop, Android and iPhone/iPad platforms are not supported.