We are using Integromat to keep data in sync across various platforms, and also to automate some menial data entry tasks. I love, love, LOVE using Integromat! It is so much fun to work with. The visual workflow is very intuitive, and makes it easy to visualize the complex workflows that I've been building. As mentioned in my Cons, the poor documentation made it very hard to learn some of the quirks of the platform, but I'm so glad I stuck with it. I highly suggest you do the same!

The awesome visual design makes it really easy to visualize data and workflows. The interface is much easier to work with than the typical list-based interface of major competitors. I've been really impressed with how much thought and polish has gone into this product! Integromat clearly understands the needs of data automation workflows, and it shows in the intuitiveness and powerful functionality of the product. Also, Integromat's free plan is very flexible, and allowed me to test the product with ease without having to worry about running into limits.

This is a big one, but I'm glad I didn't let it scare me away. Integromat's documentation is currently VERY poor. There are a lot of little quirks in the way Integromat works, particularly with handling arrays and objects ("collections"). It was only after a lot of trial and error and a few support requests that I figured out how all these things worked and was able to competently build the workflows I needed. I really hope they can work on improving the support docs, because this is the biggest thing holding them back at the moment IMHO!

It's a pleasure to create with it.

You can put together the most complex integrations quickly, easily, cheaply, and without coding.

There's nothing I don't like about Make.

I've been a long time user of their free tier, but a particular project required some advanced features. I tried using other services with lower costs or higher limits, however even basic things like supporting a JSON Api, handling files, or handling multiple steps had issues. Not the case here: I was able to completely

Integromat is, to me, more advanced and way better priced than Zapier. It supports a whole lot of apps, and has an excellent support for JSON and external APIs. It also provides webhook support. Their free tier has been very useful to me for years, and now that my needs have expanded I'm finding value in their next tier.

I still feel limited by the pricing scheme. The lower tier has enough operations and bandwidth for my needs now, but the time interval is 5 minutes, which adds up on my workflow. The next tier lowers the interval to 1 minute, but is significantly more costly (because it also adds more operations and bandwidth). However, it is still less expensive than Zapier and actually works for my needs compared to other cheaper alternatives.

The connections between Facebook and Sheets simply don't work. What is possible in under 5 minutes with Zapier will cost you an entire work day with Integromat / Make.com and you still will be stuck and nowhere. When you contact support with this, they try to tell you the bug isn't theirs while it is their issue to fix. And then they will send you tutorials on how to do it etc. While you did it perfectly according to the book. My conclusion: Make.com / Integromat does not maintain the Facebook API connection and now that the Facebook API refuses to function, all Make.com / Integromat customers are stuck. Zapier is a somewhat more expensive, but given the massive amount of time and frustration you'll save, a more cheap solution than Make.com / Integromat!

It has a good dashboard. Its recent dashboard upgrade is an improvement.

The connections between Facebook and Sheets simply don't work. What is possible in under 5 minutes with Zapier will cost you an entire work day with Integromat / Make.com and you still will be stuck and nowhere.

Ease of use and Learning curve. Is so easy to learn, understand and implement. Price. Perfect for testing ideas and after implemented.

Maybe need more documentation or use cases as examples, but this will be covered day by day because will be more users.

I'm constantly on the lookout for another tool that can replace make due to the cons listed, but try as I may there are none that can do all the things that Make can do.

Love the ability to route multiple inputs to multiple outputs. Has a very intuitive visual flow which I wish more products would adopt.

Billing, apples to apples more expensive than other products in the space. Charges for all operations.Custom code not well documented. Even the most basic things take some research.Navigation not exactly great with data tables being located in the main menu and you'd want to have them in flows. Also seems very stingy with storage allocations.

I am very grateful for Makes existence.

No-code are great when it is easy to start with them but you can learn and grow with them without hitting a ceiling too early. Make fulfills this.

To be honest, nothing really comes to mind right now.

Exceptional tool, essential for any one needing to perform the rapid transformation of business process and system implementation

The user interface is very intuitive and easy to work in. The task management and control in flows is flexible, allowing sophisticated automation to be created.

There are minor frustrations with some API integrations not being complete, but easily worked around. No drawbacks.

Essential piece of kit for our Ai Automations Agency that just works. Connecting things that fire upon triggers is a life saver and increases productivity

The automation of set and leave for a lot of our daily processes and the ability to connect so many APIs

Not a lot to complain about but maybe advanced pricing options for different levels of usage than already exist

Make is easy to understand and use for basic tasks; you need to invest some time on the (very good) training to exploit the ore advanced features and create complex workflows, but yuu'll find yourself doing magic.

Some features and connections are missing, bu tit's only a matter of time, they'll be integrated for sure.

I started using integromat for more complicated things that I couldn't automate easily with zapier. I've now moved all my automations to integromat as it is far superior to anything else on the market.

Integromat packs a punch when it comes to automating your business or personal tasks. The scenario builder, which allows you to visually build multiple routes with filters, is top notch. I use the app daily for me and my clients. Whenever I get stuck, I reach out to their support and they always amaze me with their fast responses and helpful advice. Their support makes this app, which can be a little confusing, very user friendly and easy to use.

Integromat is not designed for the everyday user. It is an advanced level automation app that does take some getting used to, and requires coding knowledge. I really wish they had more 'human shorthand' to simplify some things such as formatting dates, times etc, such as appending '+2h' to a time to add two hours, like zapier does. This would speed up and simplify making some scenarios. I've also found a few of their help docs are a little sparse and I wish there was more detailed documentation available. The trade off of needing to code certain data is that you truly can manipulate it anyway you want - if you know how to write the code to do it. And the shortfall in documentation is made up with their stellar support. Testing is another issue, as you cannot easily test scenarios, or re-run data through them. This is a known issue and I'm sure integromat are working on it already.

This is by far the best program in the market in my experience. I usually start with HTTP Requests, or Webhooks and the result is magic. I can root scenarios, putting conditions, it's math funtions, text functions and more in a very relaxing UI. And, Relaxing UI, means hard to get asleep, more time to work, more efficient results, time saving.

Their friendly visual interface is the first thing that will attract your attention, and much easier than any other program in the market (to my knowledge). Many important features, that may seem unimportant at first sight, but critically useful in practice. Error handling, filters, and more, really working with Integromat is like playing a mind game, rather relaxing you. I often do scenarios for my self, just to test functionalities etc. Many apps covering and growing really very fast, as Integromat team takes their business very seriously. There's a 'semi interactive' page with customers requests, and they really implementing what customers ask. WEBHOOKS, XML/JSON PARSE, GET, POST, HTTP, SOAP... Smart Scheduling, and a flexible plan with reasonable prices, generally all the package is really attractive. Once their site was down due to a DDoS attack, but the Bots were running unaffected. The very plus that I want to highlight is that, it's a very able team caring very much about their application and that's obvious in many details.

There is no LINK to the applications they work with. For example, I browse through apps and see "BulkGate". By name, it looks like an app perhaps useful to me but where's their website? Nowhere they give their link. There is no Javascript Cloud, and that's a really major problem. Minor bugs in functionality, for example in WordPress posting but they're usually solving very fast. The organisational platform need improvement as it's limited only in folders. You start a new scenario, first you have to save it in 'bulk' then to find it and then to move it to the folder you want. Anyway these are minor problems and I believe they're going to fix, the Java Cloud would be a very big improvement if they will include it, as several projects need to run Java in the middle of the scenario. Some other times, after XML or JSON parsing, is giving output but that is not passed to the next module.

Make is an excellent product overall, and in my opinion has the best mix of features, usability, features, etc. It also comes at a much lower price than Zapier for most uses. This is very important.

Make is one of the most flexible SAAS products on the market. Its interface is more intuitive to me than Zapier. I love the workflow diagram structure. It works with a huge number of different apps. When I started using it, I needed Zapier to fill in some of the gaps where Make could not complete the needed integration (at least natively). Since that time, Make has added nearly all of my required integrations. It also has the flexibility to work with the API directly.

Support takes a really long time to get back to you. Often times the response leaves something to be desired. Other times, the response is great (though slow). The transition from Integromat to Make was not handled very well. There are tonnes of complaints about problems caused as a result of the transition. Some of the complaints are warranted, others are overblown in my opinion. Would love the ability to run an automation again when things go wrong. This is currently missing (there may be a complex solution that I'm not aware of).

Zapier will always be the king of the low-code automations game, but their pricing is pretty ridiculous. There are certain app integrations for which I need to stick with Zapier, but thanks to Make, and some clever Webhooking, I've been able to significantly reduce the number of daily tasks used by Zapier. This has enabled me to drop back down to their 2,000 task/month plan (I was on the 5,000 task/month plan and was already bumping up against that). Make definitely takes some time getting used to, especially if you are coming from Zapier. But after a few days, I got a pretty solid handle on things and was off to the races. Another benefit is that Make seems to have significantly greater flexibility when it comes to some of the core apps. For example, Zapier does not allow you to share Google Drive files/folders with specific users. Make allows you to do this in a few clicks. Similarly, you are limited to a single line item when creating a Zoho Books invoice in Zapier, whereas in Make you can add as many line items as you'd like. Little things like this make a big difference for me.

The learning curve is a bit tough; they could use a lot more support videos. Additionally, their support is severely lacking when compared to Zapier. I would certainly pay extra for premium support if that were an option.

Make is still my go to automation tool. I do have to resort to some other tools for more specialized needs like scraping or looping/transforming data as I feel like it uses lots of ops for such trivial tasks.

I love the visual workflow editor (much more flexible than the static one in Zapier for multipath and conditional logic). It's the best in it's category. I also love how easy it is to debug each step.

Pricing is still great value even after the rebrand. It just feels strange though to pay 3x more for your ops if you have to upgrade. I always had a mixed feeling about the support, sometimes I don't get an answer, sometimes it's super fast. Some modules are not maintained (or very slowly) and cause your scenarios to break (Youtube come on !) Some features have been massively voted (like merged path) and years later, it's not there yet. Arrays and collections work differently, which is always a headache to convert to the format your need in my experience. I'm missing a way to resume or restart a run that errored after fixing the scenario.

Brilliant.

The vast connectivity to other apps that I use all the time means that while I selected it with a task in mind, I now find myself imagining new tasks to automate all the time.

I'd love a little more responsive assistance when I have a question around how to achieve something. But still they are pretty responsive so It's not really a complaint.

I'm using it +2 years. so far always working as intended. i would recommend this.

it's easy to use. fast connection setup between platforms. easy to start for beginners. enough advanced options for people who understands them. community driven development. you can create your own app. logs per operations.

the documentations are thin, not enough examples and explainations. (per app). some workflows require a lot operations, which can cost a lot.

we use integromat for feeding social media feeds to our busienss pages , passing jotform data to our internal system, passing shopify data between shopify and our internal sytems.

it works with ftp and csv's and txt files that we still use and integrates with Shopify. took sime support assistance but they were fantastic and we can now import customer data and export orders as well as support tickets using jotform.

creating scenarios can sometimes be difficult for a non-developer.

It took me 1 day of poking around the tool to understand the logic. After that I was able to do usefull stuff.

This software enables old dogs like me learn new tricks! I have been able to come up with neat solutions to automate multiple administrative tasks without the need to know how to write code.

It ocasionally runs into API obsolescence from 3rd parties (eg. Google sheets), when that happens you need to configure you scenarios in the new version. Consumes time.

All the essential tools for integration and workflow automation, wide range of available integrations, flexible pricing plans.

Interface is ok, but could be improved, particularly while editing the scenarios. Some advance flow control options (like consolidate flows) are missing, but there are workarounds.

We solve most of our back end problems with this service. We have a lot of communication between our website, our database, Trello, Mailchimp, Typeform and Google services. Integromat automates all those processes easily. We generate and send out all our documents with Integromat. We handle all our contact and application forms on our website and on Typeform with Integromat to generate support tickets in Trello, send notifications via Gmail and make entries in our database. From fairly simple to very complex processes Integromat automates all of them to save you a lot of time and nerves.

There are a lot of functions for almost every scenario you can think of. But it is still very easy and simple to use. In comparison to many other service (Zapier, IFTTT, automate.io) this is by far the most powerful tool i have used. That is why i was really surprised how cheap the subscription is. There is even a free subscription model that is enough for some basic scenarios. One of the major points that convinced me to use this service was the customer service. The response time is really short and the customer service even helps with specific scenarios.

Because of the variety of third party ad-ons there might be some issues when a third party updates their software. But after reporting the issues to the customer service they find a solution.

Excellent

I have used numerous offerings in the integration platorm as a service category. Big name, expensive platforms such as Boomi, Informatica, Snaplogic, JitterBit, Workato, MIcrosoft, and Software AG. And also platforms I consider not true iPaaS platforms. Zapier/IFTTT are the best examples. They are truly targeting the citizen integrator, not a more advanced user or developer. I've used those tools directly, and using them to embed as functional components of a broader product architecture, such as using a Model Driven MIcrosoft PowerApp in a commercial software offering. Personally, I have found Microsoft's M365, Power Platform, and Azure suite, and even D365 though less so, to offer the greatest net value. Microsoft Teams is a tool that doesn't really have a peer (not even Slack in my view) in bringing all the value to an accessible place for end users to use the tools to measurable effect. However, I have also found the need for a complimentary tool that is not Microsoft developed, and after testing and labbing Informatica, Boomi, Jitterbit, Workato, and SnapLogic, and using Zapier for more personal-oriented purposes, I now look at Integromat as that key 2nd tool. It does not have the brand recognition of many of the others mentioned. But it's flexibility, utility, value, support, and the constant innovation by those managing the platform. I highly recommend the platform.

Very little to complain about. Perhaps because of less brand recognition (in the US anyway), the community is smaller.

Make is one of the best in his category, we have a lot of integrations and we can do things great things if we know how it works.

The number of integration, the possibilities that we have, the great free plan and the fact that others plan are modulable.

With possibilities come complexity. We can do basic things but if we want to make things a little more complex, we have to spend some time on the platform.

I'm running a lot of automation that makes my life easier, with an incredible gain of time. It could be simply e-mails sorting, data collection, social media posts... the range of use of Make is incredible, there is approximately nothing you can't do with it!

Make is an incredibly great tool for automation. I like the product direction and the continuous expansion of Ootb integrations available that are for now covering all our needs. The ROI is great.

It's sometimes a bit complicated to use for non-techie people, compare to their competitors - sounds less intuitive than Zapier for instance.