--- title: "Make Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Make. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Make is a good fit for you!" source_url: "https://www.softwareadvice.com/bi/integromat-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Integration Software](https://www.softwareadvice.com/bi/data-integration-tools-comparison/) / [Make](https://www.softwareadvice.com/bi/integromat-profile/) / Make Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/bi/integromat-profile/) Reviews [Alternatives](https://www.softwareadvice.com/bi/integromat-profile/alternatives/) # Make User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 409 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.5/5 - Value for money: 4.7/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 334 reviews (82%) - 4 stars: 62 reviews (15%) - 3 stars: 9 reviews (2%) - 2 stars: 2 reviews (0%) - 1 star: 2 reviews (0%) ### Most mentioned pros - I work as an AI Automation engineer, and infect my internship experience has been real game changing for me in this field of AI Automation, and a great thanks to this platform. - Super easy to build workflows for almost any use cases, replacing manual work process in the businesses with ai automated workflows using make.com. - The simple UI/UX of make, is helpful for non technical person to understand and create workflows without any issues and hassle. ### Most mentioned cons - I am getting some difficulties about some of case projects, like Insert API to integrate the other applications in to make.com - Lacks API support for certain software, which can limit its connectivity in some cases - Only thing is, when one step fails it sometimes stops the whole scenario, and debugging takes a bit too long. ## Make customer reviews Showing reviews 1-25 of 409 (page 1). ### the most intuitive workflow manager out there - Overall rating: 5/5 - Reviewer: Arjun K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, we're very satisfied with Make. It's a phenomenal tool. We are able to automate entire teams' worth of work because of it's wide APi access (every tool from Hubspot to Stripe to our database), large toolkit (we can connect with everything from web scrapers to OpenAI) and intuitive UI (which lets us build complex configurations). you do pay a premium over Zapier for this, but it's incredibly worth it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - excellent support for every major SaaS and AI tool - easy to create complex workflows - straightforward pricing - very easy to debug tasks and workflows #### Cons - custom code modules leave something to be desired - Google Drive integrations lag Zapier's capability #### Reasons for switching to Make Much more intuitive Ui to build complex workflow automation --- ### One of the best Marketing automation hubs - Overall rating: 5/5 - Reviewer: Pedro A. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Tools usually don't have native integrations with each other.Make.com is your best friend in these cases. You can easily set up conections between tools and do all kinds of workflow management stuff (Branches, routers, filters, transform data etc).Usually tools have an integration with make but, if you don't have it, you can always use the API. #### Cons It can become expensive because you pay per each operation that runs #### Reasons for switching to Make Less expensive and more flexible. Zapier can be a little basic --- ### Unreliable and Unresponsive Customer Support - Overall rating: 1/5 - Reviewer: Amit W. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Make (formerly Integromat) has been extremely disappointing. The platform might have potential, but the unresponsive and unhelpful customer support has rendered it almost unusable. I would not recommend this service to anyone until they drastically improve their customer support. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Initially, the platform showed some promise in terms of features and integrations. However, any positive aspects are completely overshadowed by the terrible customer service. #### Cons The customer support is absolutely atrocious. John from their support team ignored my follow-up messages, Milo did not provide any help for almost two months, and even the [sensitive content hidden] closed my ticket without any resolution or explanation. This company’s complete lack of care and responsiveness makes it extremely frustrating to use their services. --- ### Leading the automation no-code (or low code) solutions - Overall rating: 5/5 - Reviewer: Alfredo J. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've been a long time user of their free tier, but a particular project required some advanced features. I tried using other services with lower costs or higher limits, however even basic things like supporting a JSON Api, handling files, or handling multiple steps had issues. Not the case here: I was able to completely #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Functionality: 5/5 #### Pros Integromat is, to me, more advanced and way better priced than Zapier. It supports a whole lot of apps, and has an excellent support for JSON and external APIs. It also provides webhook support. Their free tier has been very useful to me for years, and now that my needs have expanded I'm finding value in their next tier. #### Cons I still feel limited by the pricing scheme. The lower tier has enough operations and bandwidth for my needs now, but the time interval is 5 minutes, which adds up on my workflow. The next tier lowers the interval to 1 minute, but is significantly more costly (because it also adds more operations and bandwidth). However, it is still less expensive than Zapier and actually works for my needs compared to other cheaper alternatives. #### Reasons for choosing Make I was not able to recreate the same workflow I needed using files, and json apis, on these alternative products. #### Reasons for switching to Make Zapier's free and paid tiers are much more limited compared to Integromat's. I also like Integromats interface better. --- ### Fantastic alternative for Data Automation - Overall rating: 5/5 - Reviewer: Tim M. - Verified reviewer: Yes - Industry: Wholesale - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered We are using Integromat to keep data in sync across various platforms, and also to automate some menial data entry tasks. I love, love, LOVE using Integromat! It is so much fun to work with. The visual workflow is very intuitive, and makes it easy to visualize the complex workflows that I've been building. As mentioned in my Cons, the poor documentation made it very hard to learn some of the quirks of the platform, but I'm so glad I stuck with it. I highly suggest you do the same! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The awesome visual design makes it really easy to visualize data and workflows. The interface is much easier to work with than the typical list-based interface of major competitors. I've been really impressed with how much thought and polish has gone into this product! Integromat clearly understands the needs of data automation workflows, and it shows in the intuitiveness and powerful functionality of the product. Also, Integromat's free plan is very flexible, and allowed me to test the product with ease without having to worry about running into limits. #### Cons This is a big one, but I'm glad I didn't let it scare me away. Integromat's documentation is currently VERY poor. There are a lot of little quirks in the way Integromat works, particularly with handling arrays and objects ("collections"). It was only after a lot of trial and error and a few support requests that I figured out how all these things worked and was able to competently build the workflows I needed. I really hope they can work on improving the support docs, because this is the biggest thing holding them back at the moment IMHO! #### Reasons for choosing Make Zapier had really a restrictive free plan, which didn't give me the flexibility I needed to actually test the functionality I needed. I was also attracted to Integromat because of its visual workflow—I knew that some of our workflows would be very complicated, and being able to see it all in a visual flowchart makes things so much easier to follow. --- ### The new Integromat does not disappoint - Overall rating: 5/5 - Reviewer: Luciano Z. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It allows me to acquire more customers, who always use different tools, in a simple way because it allows me to integrate them all in a simple and immediate way #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The large amount of apps that can be integrated makes Make the necessary collector towards which to converge your workflow in every project. The graphical representation of the logics and modules allows the creation of forward automation scenarios #### Cons Make brings with it the strengths of Integromat, but also its (few) weaknesses. For example, I have been waiting for and requesting for years a "converger" component, capable of bringing together the logics following the conditional paths #### Reasons for switching to Make Affordable price, intuitive interface, processing power --- ### Automations MADE easy with Make - Overall rating: 5/5 - Reviewer: Stephen M. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Essential piece of kit for our Ai Automations Agency that just works. Connecting things that fire upon triggers is a life saver and increases productivity #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros The automation of set and leave for a lot of our daily processes and the ability to connect so many APIs #### Cons Not a lot to complain about but maybe advanced pricing options for different levels of usage than already exist #### Reasons for choosing Make Just made more sense to integrate with existing integrations and apis we had --- ### Make was a Game Changer for me - Overall rating: 5/5 - Reviewer: Barrie B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered Once I got Make set up it was a breeze. If there are every any problems, email is sent to me, which is very very rare #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Make allowed me to automate a very manual and lengthy process I had to do almost daily. #### Cons I'm pretty sure I don't know everything Make does. I use it for one thing. So I don't fully understand everything or how it fully works. Sometimes I wonder if I could be using it for more things? #### Reasons for choosing Make I had a friend who could show me how to use Make, for what I needed it to do #### Reasons for switching to Make I had seen what a friend was doing with Make, and it was exactly what I needed --- ### Generation "Z" ("Zero-coders") - Overall rating: 5/5 - Reviewer: Artur A. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros My team and I truly felt in love with Integromat since very first interaction. A visual interface that is simple enough but provides outstanding possibilities whatever you decided to make or create. The whole variety of integration schemes, connectors, settings, and other product customization appeared to be much over our expectations and engaged us to run more creative sessions with an internal team and outside with our users as well. That dramatically increased our product delivery speed rate and encouraged product team to reach more goals withing the same sprint cycle. With integromat, you help your product team grow. It shortens a development cycle up to 5x faster than we had before. #### Cons Would be great to have more examples of a case by case implementations. Also, it seems to be obvious, but there are no pre-built templates or fully-built examples that could make a team engagement more seamless and time-efficient. So the learning curve exists and can freeze your team for quite a long time if you won't focus on just a particular case. #### Reasons for choosing Make We use different tools same time. It depends on a task we need to accomplish. All tools are very well done and it's just up to product manager to decide which tool is better and easier for this exact issue. --- ### Best app for automating your business workflows - Overall rating: 5/5 - Reviewer: Abhi B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered We are putting our entire business on auto-pilot with the help of Integromat. From customer support to sales enablement, we are using Integromat to connect the pieces together and save a lot of our precious time on a day-to-day basis. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Integromat is much, much superior in overall features than its counterparts like Zapier, Automate.io, Zoho Flow, and much more. What we love the most about the software - Integrated file management - Very intuitive flow builder - Error handling capabilities - Customer support (they are very much open to feedback and go an extra mile to maximize mileage) #### Cons Well, IG isn't perfect. We would have loved the ability to write our own custom logic inside the app, and it still doesn't support a few apps that we use, like, RescueTime, FindThatLead, TexAu, and much more. That being said, it's still an evolving platform, and we have migrated away from Zapier/Zoho Flow/Automate.IO completely, after signing up for Integromat. #### Reasons for choosing Make The platform clubbed with the overall pricing proposition is pretty attractive. #### Reasons for switching to Make Zapier is too expensive. Zoho Flow lacked platform robustness and their team was very slow in integrating new features, not to mention they had no way to handle error cases. --- ### Best automation tool on the market - Overall rating: 5/5 - Reviewer: Leo H. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it's a great tool enabling all kinds of business functions to start automating their own processes, requiring fewer people to build processes. Even within product teams, Make can be super useful for building and exploring new processes or solutions, refining all the features until satisfaction before putting it into regular code. Even though it's very easy to use for business users, we found that it makes sense to onboard heavy-users on some engineering best-practices. Microservice-like scenario architectures can be quite helpful for managing bigger processes and ensuring maintainability. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Super easy to learn and very intuitive to use, even for non-engineering folks. Enables a very wide range of automation use cases. Has pre-built integrations with almost every widely used SaaS tool. #### Cons Operations based pricing can have some drawbacks when users aren't onboarded properly #### Reasons for switching to Make Significantly better range of functionalities --- ### The best overall option out there. Support needs improvement. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Make is an excellent product overall, and in my opinion has the best mix of features, usability, features, etc. It also comes at a much lower price than Zapier for most uses. This is very important. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Make is one of the most flexible SAAS products on the market. Its interface is more intuitive to me than Zapier. I love the workflow diagram structure. It works with a huge number of different apps. When I started using it, I needed Zapier to fill in some of the gaps where Make could not complete the needed integration (at least natively). Since that time, Make has added nearly all of my required integrations. It also has the flexibility to work with the API directly. #### Cons Support takes a really long time to get back to you. Often times the response leaves something to be desired. Other times, the response is great (though slow). The transition from Integromat to Make was not handled very well. There are tonnes of complaints about problems caused as a result of the transition. Some of the complaints are warranted, others are overblown in my opinion. Would love the ability to run an automation again when things go wrong. This is currently missing (there may be a complex solution that I'm not aware of). #### Reasons for switching to Make Integromat is more flexible and easier to use. I find it much easier to map workflows using the Make interface. --- ### Make Up Your Mind & Use Make! - Overall rating: 5/5 - Reviewer: Kinzi R. - Verified reviewer: Yes - Industry: Entertainment - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered Make is Amazing: Make Up Your Mind & Make Your Life Easier & USE MAKE! This is Not a Paid Review, This Is Not an Employee Of The Company, This is a Woman In The USA Who Utilizes Free Tools In Creative Ways To Make Never Before Made Workflows By Integrating The Free Tools On My Free Tool List. Make Is In My Top Three FYI. Use It & I’m Sure It’ll Be In Your Top Three As Well! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Make Has Done What It Needs To As A Tool : Make My Life Easy. I Work in Social Media & I Own Multiple Brands & I Run Many Accounts. Since I’m Bootstrapping My Businesses To Success, I Was Quickly Looking For An Alternative Tool To Zapier, Make Was My Choice. However I Soon Realized, Make Is NOT AN ALTERNATIVE TO ZAPIER. Make Should Go Hand in Hand W/ Zapier. Using Both Tools Can Automate Your Workflows & Get Your Objectives Done, Leaving The Most Valuable & Priceless Thing That You’ve Been Wanting : Time That You Can’t Buy Back. Make Has Many Use Cases, Too Many To Name. But You Can Automate Processes & Integrate Apps To Get Tasks Done Without You Manually Doing Them. Use It For Complex / Creative Workflows, Or Use It To Add Extra Security On Your iPhone To Track Your Phone If Ever Stolen… It Can Do Many Things. & It’s a Must Need To Use Tool in My Tool List! #### Cons I Least Liked The Limit on Make Of The Free Tier! Only Because I Think If Other People Were Able To Experience More of What Make Can Do Without Being Pushed To Buy Access To The Product, That It Would Sell Itself. #### Reasons for choosing Make I Didn’t Choose Make Over Alternative Products That Aid in Automating Workflow Processes, However I Utilized it & Integrated It With The Tools Leaving Me a Powerhouse Of Automation Workflows To Use For Free. --- ### If you think in terms of business integration, then Make is unavoidable - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered It's a pleasure to create with it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros You can put together the most complex integrations quickly, easily, cheaply, and without coding. #### Cons There's nothing I don't like about Make. #### Reasons for choosing Make Its logic is much closer to me and it is also cheaper. #### Reasons for switching to Make Its logic is much closer to me and it is also cheaper. --- ### The no-code life saver - Overall rating: 5/5 - Reviewer: Peeyoosh C. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered Exceptional tool, essential for any one needing to perform the rapid transformation of business process and system implementation #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The user interface is very intuitive and easy to work in. The task management and control in flows is flexible, allowing sophisticated automation to be created. #### Cons There are minor frustrations with some API integrations not being complete, but easily worked around. No drawbacks. #### Reasons for switching to Make Ease of integration to non-standard APIsCostSupport --- ### Great Cost Effective Platform - Overall rating: 4/5 - Reviewer: Braden C. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Make was recommended as a cheaper alternative for our API management, and it did a great job with having simple setup and affordable pricing #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Fairly easy to set up if you have someone with workflow knowledge and the pricing is solid #### Cons Nothing was bad from our experience, would recommend for anyone that can't build in house API systems #### Reasons for switching to Make Better pricing/operation was the reason for the switch --- ### I Miss Integromat - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Government Administration - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Integromat was an awesome company, a very usable platform with great customer support and documentation. Once it became Make, they lost the great customer support and documentation. The API is still very user friendly, but if anything goes wrong, don't expect to get any answers any time soon. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros This platform is super user friendly for those that aren't familiar with coding, and has a ton of features available. #### Cons The customer support is terrible. Prior to becoming "Make", when you submitted a ticket with them, they got back to you in a few hours, a day or two at most. Make customer support takes days to get back to you, and in my experience, rarely is any help at all. Additionally, the name is terrible. It's impossible to search the internet for help topics when the company's name is Make, it just delivers how to's on creating things, not help with the issue at hand. Just absolutely terrible naming decision. #### Reasons for switching to Make Power Automate is very much not user friendly, and not integrated well with the platforms I use that I need it to integrate with. --- ### Brilliant software. Fantastic support - Overall rating: 5/5 - Reviewer: Howard J. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered I first started with Zapier, which whetted my appitite for automating processes. Then I stumbled accross Integromat and never looked back. One of the first Scenarios I built transferred invoice information between SugarCRM & QuickBooks online, this was so successful that we could do away with a member of staff (my wife, she was grateful to not have to come in). since then we've automated so many processes that while our turnover has more than doubled since we first started using Integromat, we've managed to keep the same staff levels #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the versatility and flexability is amazing. there is no limit to what you can do. well that's not quite true, you are the limit. You have to keep using it to fully appreciate what you can do. Even if there isn't an app for your software, the chances are if it has an API, Integromat will be able to automate it. #### Cons Possibly the shade of blue, but that sort of grows on you. If I was picky, the documentation could have a few more clearer examples of exactly what I'm trying to do. #### Reasons for choosing Make Ease, value for money AND THE SUPPORT! #### Reasons for switching to Make Ease, value for money AND THE SUPPORT! The support is first class. quick, understanding and they never laugh at my stupidity :) --- ### Great tool to start and grow - Overall rating: 5/5 - Reviewer: Lennart W. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered I am very grateful for Makes existence. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros No-code are great when it is easy to start with them but you can learn and grow with them without hitting a ceiling too early. Make fulfills this. #### Cons To be honest, nothing really comes to mind right now. #### Reasons for choosing Make More possibilities to build complex workflows and better UI. --- ### Beautiful workflows but beware of pricing - Overall rating: 5/5 - Reviewer: Gary L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered I'm constantly on the lookout for another tool that can replace make due to the cons listed, but try as I may there are none that can do all the things that Make can do. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Love the ability to route multiple inputs to multiple outputs. Has a very intuitive visual flow which I wish more products would adopt. #### Cons Billing, apples to apples more expensive than other products in the space. Charges for all operations.Custom code not well documented. Even the most basic things take some research.Navigation not exactly great with data tables being located in the main menu and you'd want to have them in flows. Also seems very stingy with storage allocations. #### Reasons for switching to Make Zapier has a terrible interface and is very limited on lower tiered plans. --- ### Great integration software for specific tasks - Overall rating: 4/5 - Reviewer: Julian O. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great tool. We use it mostly for more specific automations that are not integrated with Zapier #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros To provides more automation options than the competitors which helps in no-coding more specific tasks #### Cons Although it is easy to use, sometimes it just does not make sense and therefore harder to understand why certain steps are certain ways. --- ### It makes your life easier when it comes to connecting applications and automating processes. - Overall rating: 5/5 - Reviewer: Vasilis K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Make is very positive. I use it regularly for my web projects and also for automating personal tasks. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like the huge list of ready-to-use automation templates and also the data storage feature. Furthermore, the drag-and-drop system for building your automation scenario is very convenient. #### Cons While make.com has a huge list of supported applications, I've faced some cases where I couldn't find the one that I wanted. --- ### Excellent automation platform - Overall rating: 4/5 - Reviewer: Abigail F. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered We've been using Make for years (since it was Integromat) and will continue to use it Make is reliable and can make any workflow infinitely more complex and capable #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros They have many native connections as well as the option to connect via API which makes the use cases unlimited The freemium is also great #### Cons Some of the connections don't work properly, maintenance could be better The migration from Integromat was also a bit frustrating --- ### I wholeheartedly recommend Make to any company - Overall rating: 5/5 - Reviewer: Ryan F. - Verified reviewer: Yes - Industry: Human Resources - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered Overall I've been very impressed. Admins can give access to organizations within their business, to allow users to be effective in their roles but to not interfere with one another. The pure power and usefulness of the tool, combined with how simple and common-sensical it is, is astounding. In my org it is being used by the most experienced and skilled IT professionals, along with those of us that have no IT background whatsoever. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Ease of use, elegant and simple UI and features. Building, managing, troubleshooting - it's all extremely easy and logical. #### Cons I'm not sure there's a way to export historical data. If it could be exported, say to a CSV, it could make it much easier to understand that data (especially when the amount of operations being completed in a single scenario execution is very large). #### Reasons for switching to Make Massive potential upside in functionality and effectiveness. --- ### Powerful and visually pleasing automation tool - Overall rating: 5/5 - Reviewer: Derek W. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered This is a versatile platform for automating simple or complex workflows in a secure, elegant and uncomplicated way. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The visualization it provides of the creation of workflows is very nice. I really like the drag and drop tool that makes it easy to connect applications. It greatly minimizes data loss and avoids errors. The no-code automation it offers, allows the construction of workflows in a simple way. With this platform, repetitive tasks are automated with great simplicity and efficiency. #### Cons I found nothing to dislike, it has a very useful and versatile set of capabilities. ## More reviews [Next reviews](https://www.softwareadvice.com/bi/integromat-profile/reviews/?page=2) --- Make Reviews, Pros and Cons - 2026 Software Advice