--- title: "Make Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Make. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Make is a good fit for you!" source_url: "https://www.softwareadvice.com/bi/integromat-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Integration Software](https://www.softwareadvice.com/bi/data-integration-tools-comparison/) / [Make](https://www.softwareadvice.com/bi/integromat-profile/) / Make Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/bi/integromat-profile/) Reviews [Alternatives](https://www.softwareadvice.com/bi/integromat-profile/alternatives/) # Make User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 409 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.5/5 - Value for money: 4.7/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 334 reviews (82%) - 4 stars: 62 reviews (15%) - 3 stars: 9 reviews (2%) - 2 stars: 2 reviews (0%) - 1 star: 2 reviews (0%) ### Most mentioned pros - I work as an AI Automation engineer, and infect my internship experience has been real game changing for me in this field of AI Automation, and a great thanks to this platform. - Super easy to build workflows for almost any use cases, replacing manual work process in the businesses with ai automated workflows using make.com. - The simple UI/UX of make, is helpful for non technical person to understand and create workflows without any issues and hassle. ### Most mentioned cons - I am getting some difficulties about some of case projects, like Insert API to integrate the other applications in to make.com - Lacks API support for certain software, which can limit its connectivity in some cases - Only thing is, when one step fails it sometimes stops the whole scenario, and debugging takes a bit too long. ## Make customer reviews Showing reviews 1-25 of 409 (page 1). ### One of the best Marketing automation hubs - Overall rating: 5/5 - Reviewer: Pedro A. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Tools usually don't have native integrations with each other.Make.com is your best friend in these cases. You can easily set up conections between tools and do all kinds of workflow management stuff (Branches, routers, filters, transform data etc).Usually tools have an integration with make but, if you don't have it, you can always use the API. #### Cons It can become expensive because you pay per each operation that runs #### Reasons for switching to Make Less expensive and more flexible. Zapier can be a little basic --- ### Leading the automation no-code (or low code) solutions - Overall rating: 5/5 - Reviewer: Alfredo J. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've been a long time user of their free tier, but a particular project required some advanced features. I tried using other services with lower costs or higher limits, however even basic things like supporting a JSON Api, handling files, or handling multiple steps had issues. Not the case here: I was able to completely #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Functionality: 5/5 #### Pros Integromat is, to me, more advanced and way better priced than Zapier. It supports a whole lot of apps, and has an excellent support for JSON and external APIs. It also provides webhook support. Their free tier has been very useful to me for years, and now that my needs have expanded I'm finding value in their next tier. #### Cons I still feel limited by the pricing scheme. The lower tier has enough operations and bandwidth for my needs now, but the time interval is 5 minutes, which adds up on my workflow. The next tier lowers the interval to 1 minute, but is significantly more costly (because it also adds more operations and bandwidth). However, it is still less expensive than Zapier and actually works for my needs compared to other cheaper alternatives. #### Reasons for choosing Make I was not able to recreate the same workflow I needed using files, and json apis, on these alternative products. #### Reasons for switching to Make Zapier's free and paid tiers are much more limited compared to Integromat's. I also like Integromats interface better. --- ### Unreliable and Unresponsive Customer Support - Overall rating: 1/5 - Reviewer: Amit W. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Make (formerly Integromat) has been extremely disappointing. The platform might have potential, but the unresponsive and unhelpful customer support has rendered it almost unusable. I would not recommend this service to anyone until they drastically improve their customer support. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Initially, the platform showed some promise in terms of features and integrations. However, any positive aspects are completely overshadowed by the terrible customer service. #### Cons The customer support is absolutely atrocious. John from their support team ignored my follow-up messages, Milo did not provide any help for almost two months, and even the [sensitive content hidden] closed my ticket without any resolution or explanation. This company’s complete lack of care and responsiveness makes it extremely frustrating to use their services. --- ### Fantastic alternative for Data Automation - Overall rating: 5/5 - Reviewer: Tim M. - Verified reviewer: Yes - Industry: Wholesale - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered We are using Integromat to keep data in sync across various platforms, and also to automate some menial data entry tasks. I love, love, LOVE using Integromat! It is so much fun to work with. The visual workflow is very intuitive, and makes it easy to visualize the complex workflows that I've been building. As mentioned in my Cons, the poor documentation made it very hard to learn some of the quirks of the platform, but I'm so glad I stuck with it. I highly suggest you do the same! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The awesome visual design makes it really easy to visualize data and workflows. The interface is much easier to work with than the typical list-based interface of major competitors. I've been really impressed with how much thought and polish has gone into this product! Integromat clearly understands the needs of data automation workflows, and it shows in the intuitiveness and powerful functionality of the product. Also, Integromat's free plan is very flexible, and allowed me to test the product with ease without having to worry about running into limits. #### Cons This is a big one, but I'm glad I didn't let it scare me away. Integromat's documentation is currently VERY poor. There are a lot of little quirks in the way Integromat works, particularly with handling arrays and objects ("collections"). It was only after a lot of trial and error and a few support requests that I figured out how all these things worked and was able to competently build the workflows I needed. I really hope they can work on improving the support docs, because this is the biggest thing holding them back at the moment IMHO! #### Reasons for choosing Make Zapier had really a restrictive free plan, which didn't give me the flexibility I needed to actually test the functionality I needed. I was also attracted to Integromat because of its visual workflow—I knew that some of our workflows would be very complicated, and being able to see it all in a visual flowchart makes things so much easier to follow. --- ### The new Integromat does not disappoint - Overall rating: 5/5 - Reviewer: Luciano Z. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It allows me to acquire more customers, who always use different tools, in a simple way because it allows me to integrate them all in a simple and immediate way #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The large amount of apps that can be integrated makes Make the necessary collector towards which to converge your workflow in every project. The graphical representation of the logics and modules allows the creation of forward automation scenarios #### Cons Make brings with it the strengths of Integromat, but also its (few) weaknesses. For example, I have been waiting for and requesting for years a "converger" component, capable of bringing together the logics following the conditional paths #### Reasons for switching to Make Affordable price, intuitive interface, processing power --- ### Automations MADE easy with Make - Overall rating: 5/5 - Reviewer: Stephen M. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Essential piece of kit for our Ai Automations Agency that just works. Connecting things that fire upon triggers is a life saver and increases productivity #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros The automation of set and leave for a lot of our daily processes and the ability to connect so many APIs #### Cons Not a lot to complain about but maybe advanced pricing options for different levels of usage than already exist #### Reasons for choosing Make Just made more sense to integrate with existing integrations and apis we had --- ### Make was a Game Changer for me - Overall rating: 5/5 - Reviewer: Barrie B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered Once I got Make set up it was a breeze. If there are every any problems, email is sent to me, which is very very rare #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Make allowed me to automate a very manual and lengthy process I had to do almost daily. #### Cons I'm pretty sure I don't know everything Make does. I use it for one thing. So I don't fully understand everything or how it fully works. Sometimes I wonder if I could be using it for more things? #### Reasons for choosing Make I had a friend who could show me how to use Make, for what I needed it to do #### Reasons for switching to Make I had seen what a friend was doing with Make, and it was exactly what I needed --- ### Generation "Z" ("Zero-coders") - Overall rating: 5/5 - Reviewer: Artur A. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros My team and I truly felt in love with Integromat since very first interaction. A visual interface that is simple enough but provides outstanding possibilities whatever you decided to make or create. The whole variety of integration schemes, connectors, settings, and other product customization appeared to be much over our expectations and engaged us to run more creative sessions with an internal team and outside with our users as well. That dramatically increased our product delivery speed rate and encouraged product team to reach more goals withing the same sprint cycle. With integromat, you help your product team grow. It shortens a development cycle up to 5x faster than we had before. #### Cons Would be great to have more examples of a case by case implementations. Also, it seems to be obvious, but there are no pre-built templates or fully-built examples that could make a team engagement more seamless and time-efficient. So the learning curve exists and can freeze your team for quite a long time if you won't focus on just a particular case. #### Reasons for choosing Make We use different tools same time. It depends on a task we need to accomplish. All tools are very well done and it's just up to product manager to decide which tool is better and easier for this exact issue. --- ### Best app for automating your business workflows - Overall rating: 5/5 - Reviewer: Abhi B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered We are putting our entire business on auto-pilot with the help of Integromat. From customer support to sales enablement, we are using Integromat to connect the pieces together and save a lot of our precious time on a day-to-day basis. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Integromat is much, much superior in overall features than its counterparts like Zapier, Automate.io, Zoho Flow, and much more. What we love the most about the software - Integrated file management - Very intuitive flow builder - Error handling capabilities - Customer support (they are very much open to feedback and go an extra mile to maximize mileage) #### Cons Well, IG isn't perfect. We would have loved the ability to write our own custom logic inside the app, and it still doesn't support a few apps that we use, like, RescueTime, FindThatLead, TexAu, and much more. That being said, it's still an evolving platform, and we have migrated away from Zapier/Zoho Flow/Automate.IO completely, after signing up for Integromat. #### Reasons for choosing Make The platform clubbed with the overall pricing proposition is pretty attractive. #### Reasons for switching to Make Zapier is too expensive. Zoho Flow lacked platform robustness and their team was very slow in integrating new features, not to mention they had no way to handle error cases. --- ### Amazing Software - Overall rating: 5/5 - Reviewer: Christian L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It’s the easiest way to connect workflow and automate process #### Cons I don’t know exactly.. I think the only things is the number of app social to connect. There isn’t TikTok and YouTube. This 2 app is so important to automate social workflow #### Reasons for choosing Make The simplicity of UX to connect app between them. --- ### Make.com so easy a Business Owner Can use - Overall rating: 4/5 - Reviewer: Andris M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great company and great service. Will use for certain projects. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like how simple it is to use. I feel like anyone with knowledge of the internet can use it. #### Cons It wasn't advanced as I'd like. I wanted to hook up to custom APIs. #### Reasons for choosing Make Ease of use and I liked the interface and price. --- ### Simple and useful - Overall rating: 5/5 - Reviewer: Christian M. - Verified reviewer: Yes - Industry: Internet - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Make has become a core tool for our operations, seamlessly connecting all our applications and supporting our mission #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Essential for integrating various tools and ensuring smooth workflows across our systems #### Cons Lacks API support for certain software, which can limit its connectivity in some cases #### Reasons for switching to Make I moved from Zapier to Make because it provides more advanced integrations and better supports their processes --- ### Make Up Your Mind & Use Make! - Overall rating: 5/5 - Reviewer: Kinzi R. - Verified reviewer: Yes - Industry: Entertainment - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered Make is Amazing: Make Up Your Mind & Make Your Life Easier & USE MAKE! This is Not a Paid Review, This Is Not an Employee Of The Company, This is a Woman In The USA Who Utilizes Free Tools In Creative Ways To Make Never Before Made Workflows By Integrating The Free Tools On My Free Tool List. Make Is In My Top Three FYI. Use It & I’m Sure It’ll Be In Your Top Three As Well! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Make Has Done What It Needs To As A Tool : Make My Life Easy. I Work in Social Media & I Own Multiple Brands & I Run Many Accounts. Since I’m Bootstrapping My Businesses To Success, I Was Quickly Looking For An Alternative Tool To Zapier, Make Was My Choice. However I Soon Realized, Make Is NOT AN ALTERNATIVE TO ZAPIER. Make Should Go Hand in Hand W/ Zapier. Using Both Tools Can Automate Your Workflows & Get Your Objectives Done, Leaving The Most Valuable & Priceless Thing That You’ve Been Wanting : Time That You Can’t Buy Back. Make Has Many Use Cases, Too Many To Name. But You Can Automate Processes & Integrate Apps To Get Tasks Done Without You Manually Doing Them. Use It For Complex / Creative Workflows, Or Use It To Add Extra Security On Your iPhone To Track Your Phone If Ever Stolen… It Can Do Many Things. & It’s a Must Need To Use Tool in My Tool List! #### Cons I Least Liked The Limit on Make Of The Free Tier! Only Because I Think If Other People Were Able To Experience More of What Make Can Do Without Being Pushed To Buy Access To The Product, That It Would Sell Itself. #### Reasons for choosing Make I Didn’t Choose Make Over Alternative Products That Aid in Automating Workflow Processes, However I Utilized it & Integrated It With The Tools Leaving Me a Powerhouse Of Automation Workflows To Use For Free. --- ### If you think in terms of business integration, then Make is unavoidable - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered It's a pleasure to create with it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros You can put together the most complex integrations quickly, easily, cheaply, and without coding. #### Cons There's nothing I don't like about Make. #### Reasons for choosing Make Its logic is much closer to me and it is also cheaper. #### Reasons for switching to Make Its logic is much closer to me and it is also cheaper. --- ### The no-code life saver - Overall rating: 5/5 - Reviewer: Peeyoosh C. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered Exceptional tool, essential for any one needing to perform the rapid transformation of business process and system implementation #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The user interface is very intuitive and easy to work in. The task management and control in flows is flexible, allowing sophisticated automation to be created. #### Cons There are minor frustrations with some API integrations not being complete, but easily worked around. No drawbacks. #### Reasons for switching to Make Ease of integration to non-standard APIsCostSupport --- ### Make is a great integration app - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Government Administration - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the cost, the features, the hundreds of apps. And the helpline available. Did I mention the cost? #### Cons There are some things you will learn through trial and error that are not in the tutorials. (e.g. having to erase the error line in a spreadsheet to continue the scenario). There is a slight learning curve with the names of their things (especially if coming from another company) e.g. scenarios. Also there should be a clearer learning path for making multiple workflows. #### Reasons for choosing Make 1. The cost ***2. The customer service response3. Zapier did not honour the transfer agreement from Automate.io #### Reasons for switching to Make They were closing and we had no choice. --- ### Great API management and connection platform - Overall rating: 5/5 - Reviewer: Marius M. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall extremely satisfied. It is one of the cheapest options for our company. It is also very versatile, as it allows to build custom apps, which is made easy by good building interface. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has a lot of preset applications ready for use such as Shopify, FreeAgent, Excel, Google Sheets, etc. Once you understand the layout it's very easy to work with. #### Cons It requires a weekly authentication for google accounts, which must be done manually. Also, the google connection setup is more complicated compared to the alternative platforms like Zapier. #### Reasons for choosing Make Make.com offered cheaper plans with more apps that we use. #### Reasons for switching to Make Zapier was a lot more expensive for our use. --- ### Make.com is really incredible and should not be missed! - Overall rating: 5/5 - Reviewer: Tung-Tai Y. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Make.com is incredible. I honestly feel that every small business should be using it. It can radically revolutionize a small business. Save money, save time and actually increase revenue with a few simple automations, like email, leads gen, social media, copy creation and much much more. Pair it with Airtable for an unstoppable force. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Make is incredible. I discovered it about 36 weeks ago. I have been binging it ever since. I took the entire academy. Ive got dozens of great automations running on it. Its fabulous #### Cons I only wish there were more lessons and tutorials. I wish that their AI was a tad more robust to help me troubleshoot better. But otherwise, I think Make is pretty amazing. --- ### Integration and Automation - Overall rating: 5/5 - Reviewer: Jared C. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Make is a very robust tool that can help org's fulfill a wide array of business needs in a quick and efficient manner. Any drawbacks are seemingly outweighed by the amount of time and money saved by being able to quickly integrate and automate processes between various services and platforms. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Make's ability to integrate with a wide array of services and platforms that may or may not be integratabtle otherwise has really helped our org streamline the creation of some vital business processes as well as streamlining the actual processes themselves as well. The tool is highly reliable and intuitive to set up and use. #### Cons Some of Make's UI can be a little frustrating to work with (in a very minor way) from time to time. Auto-saving and versioning features could be better as well. --- ### Saira's review on Make - Overall rating: 5/5 - Reviewer: Saira Y. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered My overall experience with integromat/Make is awesome, it is called a no-code platform that enables us to automate our businesses. I'm using and recommending people to use integromat/Make for 2+ years. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All the features that Make has are awesome all the time. I personally recommend people to use Make/Integromat because Make is cheap, easy to use, works fast, fantastic customer support. #### Cons There is no backup for scenarios that have been deleted. --- ### Zapier on steroids with the best customer support out there! - Overall rating: 5/5 - Reviewer: Ratko I. - Verified reviewer: Yes - Industry: Outsourcing/ Offshoring - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered I simply adore Integromat! I'm using it in a number of projects and still haven't scratched the surface of what its potential really is. Anyone who I know who started using Integromat, as soon as they got over the initial bump of how to use it - they fell in love with it. They're soooo robust, have an ability to tackle almost any situation, either with a pre-built module or by letting you create your own one. Highly highly highly recommended! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - An amazing visual user interface to see automated workflows and data flows within them - Robust features to setup each part of the automation (filters, error handling, multi-steps, etc.) - A great list of ready-to-plug-in tools (each with a number of actions and triggers) - Ability to create your own modules - User interface for a all automations and results tracking is amazing - Amazing price for value #### Cons - Takes a while to learn how to properly use the tool (the Facebook community and customer support is amazing so that definitely helps), and how operations are counted is a bit different than other tools so can be confusing - Doesn't have that many tools they integrate with, compared to their popular competitors Just to note, both cons above are getting better daily, and they're minimal compared to the tremendous value you get out of Integromat. #### Reasons for switching to Make Zapier is simpler, but more linear and much more pricey - I wanted a tool where I can build more advanced and leaner automations --- ### A great tool for software development and integrations - Overall rating: 5/5 - Reviewer: Juan Carlos V. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered I highly recommend it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Allows me to bring products to market in record time, helps me iterate and try different solutions #### Cons Having to switch from Integromat to Make, took effort as I had many integrations --- ### Excellent iPaaS Tool - Less Brand Recognition, More Value - Overall rating: 5/5 - Reviewer: Kevin M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered Excellent #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have used numerous offerings in the integration platorm as a service category. Big name, expensive platforms such as Boomi, Informatica, Snaplogic, JitterBit, Workato, MIcrosoft, and Software AG. And also platforms I consider not true iPaaS platforms. Zapier/IFTTT are the best examples. They are truly targeting the citizen integrator, not a more advanced user or developer. I've used those tools directly, and using them to embed as functional components of a broader product architecture, such as using a Model Driven MIcrosoft PowerApp in a commercial software offering. Personally, I have found Microsoft's M365, Power Platform, and Azure suite, and even D365 though less so, to offer the greatest net value. Microsoft Teams is a tool that doesn't really have a peer (not even Slack in my view) in bringing all the value to an accessible place for end users to use the tools to measurable effect. However, I have also found the need for a complimentary tool that is not Microsoft developed, and after testing and labbing Informatica, Boomi, Jitterbit, Workato, and SnapLogic, and using Zapier for more personal-oriented purposes, I now look at Integromat as that key 2nd tool. It does not have the brand recognition of many of the others mentioned. But it's flexibility, utility, value, support, and the constant innovation by those managing the platform. I highly recommend the platform. #### Cons Very little to complain about. Perhaps because of less brand recognition (in the US anyway), the community is smaller. #### Reasons for switching to Make As described, better functionality and value --- ### Solid tool - Overall rating: 5/5 - Reviewer: Leonardo M. - Verified reviewer: Yes - Industry: Legal Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Essential to connecting tools we would otherwise not use because they don’t have native integrations - the number of integrations is great. #### Cons The UX could be improved and the price also got up since they rebranded. #### Reasons for switching to Make Price --- ### Make/Integromat no-cose integration - Overall rating: 4/5 - Reviewer: Michael Z. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered Make had helped my clients integrate multiple marketplaces with their back end systems at a cost that is much less than other comparable platforms #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros A lot of useful built-in functions, clear visual scenario builder. #### Cons A little concern for the migration of our integrations that were built on Integromat and will need to be ported to the Make platform #### Reasons for switching to Make Costs and flexibility ## More reviews [Next reviews](https://www.softwareadvice.com/bi/integromat-profile/reviews/?page=2) --- Make Reviews, Pros and Cons - 2026 Software Advice