Ipiphany

RATING:

5.0

(1)
Overview

About Ipiphany

Analyse and discover insights into business performance, operational issues and revenue-generating activities using AI analytics. Read and prioritise customer text data collected through a range of channels within the business. Monitor brand health and customer perception effortlessly with benchmarking and market analysis tools. Ipiphany leverages your business knowledge to focus an automated insight discovery process and provides businesses with powerful tools to validate, explain, measure, and report on insights. With AI-powered customer insights, Ipiphany helps businesses understand the 'Why' as well as read and analyze unstructured digital feedback and CRM data in minutes to uncover key factors. Ipiphany can help businesses to identify why NPS scores are decreasi...

Ipiphany Pricing

Fully customized plans & packages are tailored to your business.

Starting price: 

NZ$1,000.00 per month

Free trial: 

Available

Free version: 

Not Available

Automated Discovery
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Ipiphany Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Ipiphany

1 Review

Rob

Outsourcing/Offshoring, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Excellent solution

The tool has enabled us to develop a quality of insight for our clients with internal data that was simply not possible previously. The competitor benchmarking also provides actionable insights that can easily be translated to the bottom line. This is due to the incredible passionate team, all of which are a delight to work with.

PROS

The Ipiphany tool achieves a level of granularity and accuracy that enables the user to pin point useful insights with ease. The impact feature is particularly effective in helping to identify meaningful solutions. Great support from the team too.

CONS

We experienced some issues with loading some public review data but these were quickly identified and rectified by the team at Ipiphany.

Reason for choosing Ipiphany

The support and passion of the team at Ipiphany made them clear favourites and they have not disappointed.