KLIKER

RATING:

4.4

(14)

About KLIKER

KLIKER is a web-based app serving market intelligence data in real-time, through one screen. Raw data is collected, analysed and structured through relevant KPIs that can be used for brand management, channel coverage monitoring, competitor monitoring, price comparison, dynamic pricing and more. Keep an eye on all your competitors (brands or retailers) with hundreds or thousands of their product listings, systematically monitored and recorded. KLIKER is created for vendor, distributor, and retailer companies along the supply chain. Users come from different positions inside the company: brand managers, product managers, marketing managers, category managers, purchase managers and administrators. The ideal KLIKER user is a systematical and analytical person tha...

KLIKER Pricing

Pricing is determined based on the number of product categories and markets that will be monitored.

Free trial: 

Available

Free version: 

Not Available

Dashboard

KLIKER Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for KLIKER

1 - 5 of 14 Reviews

User Profile

Dubravka

Verified reviewer

Telecommunications, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Sincere recommendation for Kliker

I don't know how we worked without a KLIKER until now. Only now, we realize how much time we spent searching other sites, comparing prices, specifications and needlessly wasting time that could have been used to improve our business. I sincerely recommend the KLIKER as something that will help both you and your employees. The time you will gain by using the software instead of doing it all manually, you can use to improve both your work and yourself.

PROS

I use this software every day and it is one of the basic tools in my business. Ease of use, visibility of the requested data, daily data updates so that you have the most recent information in real time are just some of the advantages of this software.

CONS

I have no complaints about this software.

Hajrudin

Consumer Electronics, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Amazing support

I come to office, I open email, ERP and then KLIKER, it is basic tool as XLS. It makes me fast and gives me hard facts to negotiate with customers and suppliers. Either you use tools like this - or you are slow and inefficient comparing to competitors that are using it.

PROS

All basic features are covering my demand to manage my offer on many different foreign markets, but what I loved the most is additional customization as per my request that fasten my internal reporting and demand for more advanced analytics (price erosion per product/country/tech spcs)

CONS

It is a bit expansive to add into module scope entire my product portfolio, but I can understand related development and maintenance cost

Nikola

Consumer Electronics, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2022

Kliker is helpful

Overall my experience is positive - it makes channel managing easier since i can look at our position at any given time with digital shelf share, pricing or promotions.

PROS

When you are doing everyday research of the market KLIKER Pricing history is something that helps a lot. You can see the market movement and make predictions what could or is going to happen. It makes your job a lot easier when you can have a quick look at a market

CONS

Specifications of the products can sometimes be wrong, but that is not something that is not expected because of the sheer volume of products in our industry. But this is something that KLIKER could work on

Vendor Response

Dear Nikola, thank you for a detailed review, it is very valuable to us. Product matching based on tech specs is a key part of KLIKER data management process, so we have developed an advanced algorithm and a system that is preventing any mismatches. However, if you notice such a thing, please be invited to report it to support@kliker.biz or by opening a Ticket directly through My Market. Our Data quality team will resolve it ASAP. Kind regards, KLIKER team

Replied January 2022

Alen

Consumer Electronics, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed December 2021

Kliker - good tool for market research

PROS

Market overview by segment, partner, vendor; possibility of comparation per configuration

CONS

Sometimes software is providing wrong data

Vendor Response

Dear Alen, thank you very much for your review, we appreciate it a lot! KLIKER data quality team is always available at support@kliker.biz. Besides that, there is an option to report any wrong product or price information directly through Tickets icon on My Market screen. Our response time is usually within a few hours. We strive towards perfect data accuracy and actively manage all data imports which are often affected with retailers' website changes and updates. Very soon you will be able to enjoy the new look and functionalities in KLIKER market since we are preparing an extensive interface redesign. Kind regards, KLIKER team

Replied January 2022

Igor

Consumer Electronics, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

The winning difference

It can be a bit tedious to track all of the prices on the market and this is where kliker excels! Once you get use to the interface and filter options you can always track you key products and how they compare to you competition.

PROS

You can have overview of the market at a glance, without going into the specific details just by opening the app. But if you want to know where you can make a difference and have a deep dive into the market you can do it! Not only that there is an option to export excel file with all of the data for us who like to find interesting patterns which will lead us to hidden gems in sales.

CONS

For a new user all of this data can be overwhelming and a bit confusing until u get a hang of it. Visuals could look better and have more contrast between colors of the brands.

Vendor Response

Dear Igor, thank you for your review, it is very useful to us! We are currently working on KLIKER interface redesign so very soon you will be able to enjoy a new look and new functionalities that will make data analysis even easier. Kind regards, KLIKER team

Replied January 2022