LiveHive

RATING:

3.9

(14)

About LiveHive

LiveHive is a sales acceleration platform designed to help businesses automate sales follow-up operations to increase buyer engagement insights. It enables sales representatives to analyze buyers’ interests, generate prospect ranking lists and configure sales pipelines. LiveHive offers content sharing capabilities and deep analytics, allowing managers to build sales processes across the organization. The application lets employees understand sales follow-up effectiveness and capture qualified leads. Pricing is available on request and support is extended via phone, email and other online measures.
LiveHive insights

LiveHive Reviews

Overall Rating

3.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

4

Value for money

4

Functionality

3.5

Most Helpful Reviews for LiveHive

1 - 5 of 14 Reviews

John

Information Technology and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2016

6 solutions in 1

The LiveHive solution has been great for our team, we now utilise a single tool that integrates fully with our CRM solution, capturing all sales activity automatically. We now have a solid data source, integrated VoiP dialler and voice mail drop. We are able to automate our email procees, integrated with phone calls, and the system will react to the way the propsect has responded by selecting the relevant next action based on my choices. At the back end we have good user and management analytics, which allows us to manage our people and prospects in a better way

PROS

Great user interface, pretty intuitive and good data

CONS

Was a little clunky before they changed their UI/platform

Farhan Mubasshir

E-Learning, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Excellent Quality, Good Efficiency, Less time consuming.

PROS

I think it helped me a lot in running my business successfully, gave me a lot of marketing tips along the way, showed me how I can promote my business, also its collaborating tools are amazing, which helps me to save time too, I would recommend it to many.

CONS

I think the pricing is okay, but for people who might be just starting a startup it is a little hard for them, but overall I would say it's great software.

Anonymous

201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed August 2018

Not my bag

Not very good.

PROS

We signed up thinking it would give us a good opportunity to set up flight plans.

CONS

This wasn't a good fit for our style of marketing. Seemed a little to invasive and had issues with folks trying to unsubscribe.

Vincent

Computer Software, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2017

Very effective emailing tool to track warmer leads in my pipeline

The ability to track my warm leads and utilize my time efficiently by following up with prospects I know are viewing my content

PROS

The fact I get a notification as soon as they open my email is very helpful. I am able to track how many times me email is opened so I know how many times the email is at least being looked over by the prospect. Makes it easy seeing which emails are worth following up on and which ones aren't.

CONS

Lunching the campaigns can sometimes be difficult. At first the system has certain parts that are confusing with regards to sending all the emails at once but besides that no complaints.

Anonymous

5,001-10,000 employees

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed August 2019

Leads to efficiency and effectiveness

PROS

Effective way to monitor sales and how efficient the teams are being when working. It allows the sale team to work on more important aspects of their role than emails etc. It keeps the customer happy as the system responds in a timely manner. Has great features too where you can make the most out of the system.

CONS

It is expensive and the information is pulled from the internet so the sources of this informality may not always be correct.