What are Logi Analytics users saying about the software?
Read what people like you have said about using Logi Analytics software through verified user reviews
User Review Highlights
4.17
41 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"Depth in feature functionality. Best customer and technical support."
"Love the software easy to use and straight forward training."
"Relatively easy to use, customization, speed, ability to embed, looks great."
"The Performance of the business views are poor."
"Limited implementation options when looking at embedding Logi into our application."
"A little confused at the beginning if you used to other bi tool."
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Showing 1 - 25 of 41 reviews
David
Company size: 51 - 200 employees
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2022
A mixed bag of analytics products
Tod
Company size: 51-200 employees
Industry: Government Administration
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
January 2020
Logi Analytics for BI and General Web Publishing
We collect a tremendous amount of data from over 70 institutions and publish about 400 pages of reports of those data. We have built publication and management tools, including a robust CMS using Logi.
Pros
Versatility. The Business Intelligence tools are good, not as shiny as Tableau, but flexible, solid, and relatively easy to use. Logi shines as development platform to create a complete website or application. We use it multiple ways including a public-facing website hosted completely in Logi and IIS, and multiple private sites for data submission, review, and management.
Cons
There are a few things I would change about the graphics. I want more options to put text labels with values to reduce reliance on legends. There are also minor challenges with seamless detection of mobile device detection.
Reasons for switching to Logi Analytics
Ease of use and maintenance
Dave
Company size: 1 employee
Industry: Information Technology and Services
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
January 2020
Developer-Grade Analytics Toolkit
We have authored a reporting and dashboard solution composed of 350+ reports/dashboards, and deployed that solution to clients across the U.S. and Australia. Our application is updated automatically every evening (thanks to the ease of distributing the code generated in Logi), so our clients always have the LATEST version of our solution available. We have deployed Logi servers on-premise, in the cloud (AWS and Azure), and used it to access both SQL and REST data sources.
Pros
Tremendous flexibility and control of the "user-experience" for the solution that you develop with Logi. Can access data from a huge variety of datasources, both traditional and emerging big data and cloud. Visual development interface which creates underlying text-based code, which allows easy manipulation both for development as well as 'mass-change' editing. Text-based code is small in size and easy to distribute to remote sites for a distributed solution if required. Obfuscation of the code protects your intellectual property in the case of a commercial deployment. Developer-grade debugging capabilities greatly assist in isolating issues for quick remediation.
Cons
Logi offers a broad range of solutions, and sometimes it can be confusing to know if new features/capabilities are available for your use under your current licenses.
Reasons for choosing Logi Analytics
Fully customizable UI for the client experience. Attractive OEM pricing structure. Developer-grade software development environment.
Reasons for switching to Logi Analytics
Microsoft did not have a way to protect our intellectual property (i.e. the source code) which lives on distributed servers in the client environment. Also, the SSRS report source code resides inside a SQL database, which makes it difficult to extract and update for a distributed application. Finally the SSRS Report Builder provides only a 'visual' development environment, so when making 'mass changes' to the application, those changes must be done one-at-a-time via the visual editor.

David
Verified reviewer
Company size: 51-200 employees
Industry: Information Technology and Services
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2022
A mixed bag of analytics products
Logi Analytics offers a suite of three products: Logi Info, Logi Composer, and Logi Report. Of these, two were from acquisitions - Logi Composer (the best of the three) was formerly ZoomData, and Logi Report was formerly JReport. Logi Analytics has now themselves been acquired and we'll see how that goes. Fundamentally, Logi Analytics is not a bad company but the problem is it's not awesome either. There's no local support in my country (yet they sell to it ...) so calls are mostly out of hours. Logi Info is the weakest product in the assortment, which ironically is their own product. Logi Composer is very good, though hopefully it will see increased development for things like categorising dashboards, sources, and visuals into folders, etc. rather than a single long list of all.
Pros
Logi Composer is fast to use, and really allows you to explore the data and experiment. I like how rapidly you can play and drill down. It's aesthetically pleasant.
Cons
Logi Info is an XML-based web app development tool. It's not a BI tool, it's not for BI people, and is fundamentally a product for web developers that lets them write clunky web apps with some BI widgets. However, if that's what you're going to use it for, why not use Visual Studio instead and find some useful nuget packages for visualisation? Logi Info Studio is barely visual, and most any complex thing you want to do ends up having to be a JavaScript/CSS solution.
Reasons for choosing Logi Analytics
The product was purchased prior to my arrival at the company.
Blake
Verified reviewer
Company size: 51-200 employees
Industry: Financial Services
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
February 2021
Was Great Now Just Good -- 2+ Years of Decline
Logi has been a great tool for the success of my company. Logi has changed quite a bit over the 10 years I've worked with the product. Since be purchased by a few years ago the change has not been for the better. Stable relationships in the software industry are hard to come by, but those existed with Logi for a long time. Now turnover seems to be high. The quality of the product has decreased and new features have been slow. A lot of new products have come and gone and the Logi ecosystem (Info, Self Service, Predict, etc.) is confusing as ever. My faith in Logi is at an all-time low, but luckily the product remains solid. For a new user, the company may be fine. As a longtime user comparing the past to present leaves me disappointed.
Pros
The Logi Info platform allows for quick time to market. My team can create a brand new report in a matter of days where other solutions would take weeks. Logi Info places nicely with 3rd party frameworks and libraries.
Cons
The investment in the Info platform seems to be declining. There used to be new features on a regular basis, but now the product is pretty stagnant.
Steve
Company size: 10,000+ employees
Industry: Hospitality
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
December 2019
Great Company, Fantastic Customer Support
Logi's approach to me as a customer has made me feel like part of the family, they are approachable and friendly at all levels. Besides having a great product, the outstanding Customer and Technical Support is one of the main reasons why we retain them.
Pros
Embeddable - Logi Studio expedites development. Most basic reports can be written in minutes and published via drag and drop in seconds. Customer Support - Logi respond to all questions and problems I encounter in a timely manner, in fact they often go beyond what I expect and provide. These are dealt with at the Technical Account Manager level without having to open a case number.
Cons
Nothing comes to mind... Nope, still nothing!
Reasons for choosing Logi Analytics
Embeddability, rapid deployment. I can do more with Logi Studio than it promises. If I can imagine it, I can build it.
Tanvir
Company size: 10,000+ employees
Industry: Hospital & Health Care
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2019
Logi is Great
Great experience and success with delivering enterprise wide reports/dashboards
Pros
Cohesive experience, branding and customizable
Cons
Steep Learning curve to implement the product
Reasons for choosing Logi Analytics
Licensing cost
Michelle
Company size: 5,001-10,000 employees
Industry: Pharmaceuticals
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2019
Logi
I love it
Pros
The drag and drop functionality of elements
Cons
Not much available documentation available on the web
Reasons for choosing Logi Analytics
It meets our needs and flexible and scalable
Jacqui
Company size: 1,001-5,000 employees
Industry: Computer Software
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2019
Logi Analytics
Great experience
Pros
Our dashboards are able to provide vital information to our clients to make a positive impact on our rural communities.
Cons
Need ability to have a logi element create a temp table that I can query using sql data layer for multiple panel views.
Randy
Company size: 51-200 employees
Industry: Information Technology and Services
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2019
Easy to use
Pros
Logi Info makes creating reports that are easily digestible by end users quick and efficient.
Cons
PDF report output is often difficult to generate the way I want.
Brian
Company size: 201-500 employees
Industry: Health, Wellness and Fitness
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2019
Logi review
Pros
Flexibility and power to make just about anything
Cons
Som tedious details makes devolopment cumbersome
Reasons for choosing Logi Analytics
Abilities, cost and customization
Mike
Company size: 201-500 employees
Industry: Philanthropy
Time used: More than 2 years
Review Source
This review was submitted organically. No incentive was offered
November 2017
Logi Ananlytics Fails fto support security updates
While the product Logi Info has more horsepower than we needed and costs more than we should have spent to develop reports, once it's set it works well. The huge downside for us and the reason we had to leave Logi is that the support team was unable to resolve a security requirement enforced from our data source (Salesforce - TLS 1.1 encryption). The support team spent more than 2 months to try and resolve and was unable to resolve during that time. We had bought into the product and was able to develop what we needed with the help of one of their premier partners, dbSeer. However looking back, the costs were too much and the development method employed may have been the reason we were unable to meet what should have been a simple security requirement. Unfortunately we lost out in a big way by terminating our relationship in advance of the contract expiration and lost out on what to us is a large sum of money. On top of that Logi support required us to purchase additional software in hopes to remedy the situation but it didn’t and we were unable to get a refund. All said and done, Logi refused to refund the amounts we believed through their failures was due to us. So all in all were not happy that we had to quickly scramble to get another solution in place before the security requirement expired. The only good side is that Salesforce gave us multiple grace periods which was so helpful so we could find something else that would work for us. A small non-profit that we are probably made a bad decision in the first place partnering with Logi. Partly our fault but when it came to being there for us and taking responsibility Logi left us in the cold.
Pros
It can do anything you want it to do with ones data as long as you don't mind the development costs.
Cons
Complicated relationships with data sources that make it very expensive to maintain and support gave up on us when we needed them the most.
Shaun
Company size: 5,001-10,000 employees
Industry: Pharmaceuticals
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2019
Great Product
Great product Overall
Pros
The software is very flexible and allows customizations.
Cons
Not a large user base for people to assist with app code
Reasons for choosing Logi Analytics
Customization
Brad
Company size: 1,001-5,000 employees
Industry: Transportation/Trucking/Railroad
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2019
Great rapid development tool
Excellent experience with Logi as well as their employees. The support we receive is exceptional in every way, for customer support to our account manager, Logi employees go above and beyond for their customers.
Pros
The ability to develop quality web application in a very short period of time.
Cons
Nothing at the moment that would make me not use the product
Reasons for choosing Logi Analytics
Not really.
Steve
Company size: 5,001-10,000 employees
Industry: Health, Wellness and Fitness
Time used: More than 2 years
Review Source: Capterra
April 2017
LOGI Info is a GREAT product
LOGI has a great support team. They have been helpful in developing and deploying several web applications. It is a good tool.
Pros
The support team bends over backward to make sure my products work as designed.
Cons
It takes a while to learn everything.
Candice
Company size: 201-500 employees
Industry: Computer Software
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2019
Customers love it!
Love the support team! They really go the extra mile in addressing questions and concerns.
Pros
Brings users functionality they need with minimal impact on our development team.
Cons
Some updates have broken previously saved dashboards and reports, requiring us to rebuild or write extra scripts to fix.
Reasons for choosing Logi Analytics
My company chose it long before I was hired, but I am impressed with the commitment to expanding product offerings and I am excited to learn more about them!
Josh
Company size: 10,000+ employees
Industry: Computer Software
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2019
Love this product!
Pros
I love the support we receive first and fore most. It’s a lot easier to use and customize than products I’ve used in the past.
Cons
There a few features we would like to have added to info but are now being sold separately.
Alan
Company size: 51-200 employees
Industry: Non-Profit Organization Management
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2019
Logi has added amazing value to our product
It's been a very good experience as we have grown from self service to standard reports to user managed dashboards
Pros
How it integrates into our application.
Cons
The complexity of the product and all it can do.
Reasons for switching to Logi Analytics
More value for the money.
John Kennedy
Company size: 11-50 employees
Industry: Information Services
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2019
Next Gen Analytics
It's a good fit to present the asset data that's captured in Visi-Trac, our asset management platform
Pros
Easy to use Easy to customize Customers love it
Cons
Self service module to be made more easier
Thomas
Company size: 1,001-5,000 employees
Industry: Transportation/Trucking/Railroad
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2019
Logi Info
I like the software, never used it prior to my current position
Pros
Very easy to develop new reports, good scalability
Cons
.css gives me issues, I'm not a previous web developer
Ket vui
Company size: 10,000+ employees
Industry: Health, Wellness and Fitness
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2019
Logi review
Pros
Ease of developing and deployment to 10000 users with fantastic ui.
Cons
None that I can find. Every thing I learned is useful and effective.
Kirk
Company size: 1,001-5,000 employees
Industry: Airlines/Aviation
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2019
Logi Info
Great
Pros
ease of use. Great for users. For non programmers, allows them to see data charts.
Cons
Hard to control elements if not cookie cutter

Steve
Verified reviewer
Company size: 51-200 employees
Industry: Computer Software
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
October 2018
Logi Info - Going down the drain
Payroll, HR, A/R, Analytics, Business Intelligence, Reducing Overtime, reducing expense, etc.
Pros
I have 4 years of experience using the tool. Used to love it when they had good support. But, they have changed support models. They used to help you over the phone. Now that love is gone. If you need a hint or tip, you will need to submit a ticket, wait 8 hours, and get a response by mail. Normally, that response will only open up another problem, so you'll need to wait again for another email response.
Cons
I do not like their new support model. You cannot develop fast enough to make it worth it. You just spend your weeks, waiting in a queue for an answer to be partially answered via email. I am very frustrated with this software at the moment!
Zanica
Company size: 501-1,000 employees
Industry: Information Technology and Services
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2019
Review
Pros
I like the visualization of reports as it appears as developed
Cons
The Performance of the business views are poor
Prateek
Company size: 201-500 employees
Industry: Computer Software
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2019
Best Product for our dashboards
Pros
Easy to develop interactive Create dashboards quickly
Cons
Data hub does not work as expected and performance is bad

Logi Analytics
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