Looker Software


 

Looker is a cloud-based business intelligence (BI) platform designed to explore and analyze data. The solution helps businesses to capture and analyze data from multiple sources and make data-driven decisions.

Looker provides business teams the ability to analyze supply chains, market digitally, quantify customer value, interpret customer behavior, and evaluate distribution processes. Users can also “view source” to understand how the data they are viewing is being manipulated. The dashboards allow presenting data and insights using customizable charts, graphs and reports. All dashboards and queries can be drilled into, so users can discover information in multiple layers.

With Looker's data modeling language, users can define data metrics and explore relationships between various data sets. The storytelling feature allows users to present data analysis to stakeholders through data-rich visualizations.

Looker is used in many industry sectors across the US and Canada including e-commerce, construction, education, finance, healthcare, media and technology.

 

Looker - Dashboard
 
  • Looker - Dashboard
    Dashboard
  • Looker - Customizable charts, reports and graphs
    Customizable charts, reports and graphs
  • Looker - Real-time data exploration and collaboration
    Real-time data exploration and collaboration
  • Looker - Modeling language defines measures and dimensions
    Modeling language defines measures and dimensions
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

26 Reviews of Looker

 

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Software Advice Reviews (13)
More Reviews (13)

Showing 1-13 of 13

Jacob from Computer Software
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Looker is great for customization and in-depth analysis

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It is great if you really need to dive into data visualization and data analytics. However, if you only need a tool for small projects with little use, it may not be worth the investment and time.

Pros

Looker can do a lot! It has tons of features and you can really go in depth if you'd like. You can connect it with many integrators, or just use it as is. Regardless of what you do, it will be able to accomplish what you set out to do.

Cons

It is very difficult to set up, especially without an overly technical background. There is a lot of thought that must go into laying everything out.

 
 

Susan from iLoan
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

September 2017

September 2017

Looker is very easy for business users but could use some improvements in visualizations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Looker is great but you need to have power users who are able to set everything up in the background.

Pros

Once set up, Looker makes it super simple for business users to manipulate and analyze data. It creates all the joins int he background and allows a drag and drop interface.

Cons

Visualizations are not very dynamic. It is difficult to change the order in which chart series appear, for example. It's also difficult to always get the chart to look exactly how you want it.

 
 

Carlos from charity: water
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

One of the best Data Analytics and Business Intelligence tools out there.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Looker has allowed us to integrate all of our different data sources and explore them with ease to find valuable insights that help the entire organization; it also allows us to seamlessly share and implement said results.

 
 

Christina from PSU
Specialty: Other
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2016

November 2016

LOOKERS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Looker allows me to visualize data from my paid marketing programs. It is easy and simple to use both in nature and for use on a daily basis. It is easy to draw conclusions, visualize trends, and create formulas and filters without the needed background/degree as a data analyst (I do not have an SQL background).

Pros

Ease of use.

Cons

On the left-hand side, it can be difficult to see what the selections are at a quick glance in order to uncheck a field (when you cannot visualize a query)

Advice to Others

Make sure you have a data analyst explain how the field information is pulled from your product.

 
 

Richard from USF
Specialty: Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Good for the value. A lot of great features. But still figuring it out!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I tried this product out a while back and was very dissatisfied. Recently, however I have come back to it and could not be more pleased. For my small real estate business it is very to easy to use but I wouldn't say it is the most intuitive. Large scale use would definitely require probably individualized training. It has so many features it is not quite as streamlined as some other software I have used. I found I used their customer support a lot!

 
 

Susan from iLoan
Specialty: Banking & Financial Services
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Looker makes data accessible to all business users

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Looker requires some set up upfront from the tech team, but once it's up and running it creates easy access to data in user-friendly format. Visualizations and tables are both easy, and the SQL option makes it possible for more technical users to dig deep into the data.

 
 

Shamita from Jobvite
Specialty: Marketing Services

August 2016

August 2016

No training needed!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

As someone who does not know SQL, Looker allows me to visualize all the data coming from my paid marketing programs in the simplest way possible on a daily basis. I am able to draw conclusions, visualize trends, and create IFTT formulas and filters without a data analyst background.

Likes Least

When you can't visualize a query, it's difficult to tell what the selections are on the left hand side at a quick glance to uncheck a field.

Recommendations

Make sure you have a data analyst explain how the field information is pulled from your product.

 
 

Alan from Bitstrips
Specialty: Software / Technology

August 2015

August 2015

Finally a flexible reporting tool that is not a nightmare to maintain

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

So many things are done right:
- The simplicity of creating a meta schema using lookml, the learning curve is lightning fast
- The flexibility of the system, making data available to intern customer has never been so easy
- The support team is really knowledgeable and fast to answer
- The roadmap is clear and moving forward as a great speed. Most missing features that we have in mind are usually in development when we ask
- A really fun team, every meeting with looker is always a pleasure

Likes Least

Even if the team is moving fast and offering more and more features, they still lack on some of them. Mainly on dashboards.
It went a long way since the early days and now I'd say that 95% of our needs are covered.

On the other hand, their releases are so fast it's hard to keep track with all that was already implemented, the documentation is always a bit behind and searching for something precise on the discourse page can be a nightmare.

Recommendations

- Have some data ready that you want to analyze.
Don't just jump on any tool without having a fair understanding of your own database tables.
A demo on fake data will never tell you is the tool is good or not.

- Don't hesitate to try other tools to see how looker utterly destroyed the complexity of doing reports

 
 

Justin from Perkuto
Specialty: Marketing Services

August 2015

August 2015

Powerful for the Data Scientist, Friendly for the Business User

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

When I first saw Looker (during a long BI evaluation process where we demo'd perhaps 5-10 tools) I knew it was what I had been hoping for in a BI vendor. The ease of dragging dimensions and metrics onto a canvas, the fluid way that you could generate reports, and the simplicity of drilling down into the source data all suggested this was a tool that had been built well from the ground up.

Other vendors seemed to trap you into a narrow view of your metrics, but with Looker the only restrictions were the ones built into your data model. It could easily flex to accommodate whatever data you wanted to look at.

The LookML language and the way Looker is designed to interact with your data is pretty brilliant. Even a non-data scientist and non-SQL user like me could get the hang of the basics ;)

The range of options, the configurability, the flexibility...all aces. Really you only get stuck by your imagination, the tool is powerful enough that you can solve most problems if you have the know-how.

The team is also great. Awesome culture, friendly support.

They have a continual flow of new features and improvements.

Likes Least

You do need a good BI person or ETL developer to really get the most out of this tool.

Setting up your data model really well and going to the outer limits to solve some particularly difficult queries are all things I would have had a hard time doing without technical resources on the team.

Of course it's possible Looker helps with a lot of this during implementation; we pretty much controlled our own because we had the folks in house to do it.

Recommendations

Envision your day to day reporting and the ad hoc queries you might need to answer. Put them to your sales team and see how Looker might solve them. Get a good understanding of what you'll need to both set up and maintain to suit your ongoing needs.

 
 

Daniel from Infectious Media
Specialty: Advertising

August 2015

August 2015

Looker transforms companies

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's a great product for giving people in all departments of your company access to data and allow them to explore what your data can provide. Rather than having to always go to the Business Intelligence or Analytics team, people of any level can query data without any SQL knowledge or understanding and yield results that are either directly actionable or ask more questions that can be answered using Looker. We ran an initial 30 days trial with a view that only our analysts and BI team members would use it. By the end of the 30 days, everyone from the COO down to the account teams were using it. It's amazing.

Furthermore, the vendor is smart, responsive and constantly improving the product, delivering a new version approximately every month. Their customer service is second-to-none and they are always happy to hear about new features that you need in the product. Very pleased overall with their service, strategy and plan to expand our use of them to our clients over the next few months.

Likes Least

Looker are still very heavily US based. They have just started an EU office, but support is still largely limited to US West Coast hours (although they seem to wake up at stupid o'clock to deal with some of our issues and plan to have support in the EU soon).

Recommendations

Try it! To be fair, if you have a terrible underlying data warehouse, then all Looker will do is expose that. Make sure your data house is in reasonable order first, although a trial may show you think you need to fix that you didn't realise before. That said, Looker also makes you want to fix the problems in your underlying data so often the best way of making sure these fixes take place is to implement it and see what happens.

 
 

Kristen from Coinbase
Specialty: Banking & Financial Services

August 2015

August 2015

Great product; #1 at implementing user feedback

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

They take product feedback and implement it; the product has improved dramatically in a short period of time

Likes Least

Its hard to organize the data and keep a company of 60+ on the same page. For example, if I create a column for "total" it's hard to share with a new employee what that means and when they should use it without executing one on one training.

Additionally, there are so many features it's hard to know the best circumstance for each.

Recommendations

Provide feedback and ask questions to the support, Looker's biggest asset is the responsive and helpful support team. The more you ask & respond the more you see your recommendations implemented.

 
 

Glenn from Headspring
Specialty: Consulting

July 2015

July 2015

Solid data exploration product, could benefit from some polish.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Very accessible to developers and makes it possible to develop a strong data model on top of existing relational data sets. Make time-based analysis very easy to do.

Likes Least

Difficult to edit model once in place. Data visualization and dashboard features are not strong. Lacking global filtering and templated dashboards. Setting up interim data caching to prevent load on core database is difficult.

Recommendations

If you're looking for a data exploration and ad-hoc analysis tools, Looker has a lot to offer. Report sharing, API-based integration with your own applications, and data visualization, though, is not its strong suit.

 
 

Fabien from ClearFit
Specialty: Software / Technology

July 2015

July 2015

When analytics becomes part of your operations -

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Everything.
Looker made it sexy for BI developers, and intuitive easy to use for business user.

Their support is extremely knowledgeable and always available if you need any help.
Their engineers are brilliant and their hard work is allowing frequent releases that are going in the right directions.
Looker is customer driven and will deliver what makes sense for every user.

We love the creativity and flexibility this tool is offering us, as we are able to manipulate LookML to create anything, from data extract to Process automation.

Their growth is EXPONENTIAL.
Their Doc is well maintained so you are never lost.
Their community became part of their offering, you cannot find this elsewhere.

Likes Least

We have been satisfied since day 1!

I dislike the fact that our internal users are not curious enough (or don't get it) to explore data on their own. Maybe a different UI would help people discover on their own.

Recommendations

Do you want to host the solution or having it hosted?
Are there any implementation costs associated?
Training cost?
Do you get support?
Time to implement ?
Can you use this tool for yourself? for your clients?
Do they have permissions levels?
make sure that you gather all of your internal requirements and that which ever solution pleases everyone not only marketing or engineering.

 
 
 
Showing 1-13 of 13

Cedric from MVF - 6th in the Sunday Times Best Companies to Work For
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

Great way to get all your analytics in one place

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Looker gives you custom looks on your database. It's extremely useful and it's like excel on steroids. The custom calculations are quite useful. My company loves it.

Cons

It could have better slack integration so we could get daily reports not just sent over email but also through a native slack app.

Source: GetApp
 

Frederik from Ticketswap.com
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Reporting & data mondeling at its best

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Looker gives me the possibility to build and maintain a datawarehouse, create reports and offers pivoting functionalities. with very limited resources, i was able to create these functionalities, serving 20 collegues with daily reports & enabling them to gather insights on their own. Our company (ticketswap) is growing rapidly, and so does change our database. Looker enables me to set definitions in one place and create multiple of different data models, which is perfect for a market place where users can be both buyers and sellers. The customer care is fabulous, answering fast and efficiënt

Pros

Data mondeling functionalities inside & all visualisations are code based

Cons

Expensive for a start up company

Source: Capterra
 

Gautam from Poshmark

March 2017

March 2017

Valuable tool, excellent customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We were looking for a simple to use, yet transparent analytics solution to use with our data warehouse. Looker fit the bill very well, but what really convinced us was the excellent service we received during the on ramp as well as the support we continue to receive today.

Source: Capterra
 

Mohammed from SendGrid
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

Great tool!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

After using looker for a coupe years now, I can definitely say its an awesome tool. It is super easy to learn and use but the best part about this tool is the customer service; support and the account managers go above and beyond to solve problems and actually listen to you when doing product planning. Keep it up!

Pros

Customer Service, Ease of Use

Cons

Features

Source: Capterra
 

Lucas from AltSchool

March 2017

March 2017

BI Built for Data Analysts and Non-Technical Users Alike

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Looker has been a game changer for our company, in terms of surfacing data insights and business intelligence throughout all of our functions (Product, Engineering, Ops, Teachers, etc). What really sets it apart from its competitors, however, is the duality of a powerful data modeling layer built for data analysts, and a simpler UI that is very easy for everyone else in our company to use without SQL knowledge. I find that too many products either attempt to do away with front-end SQL entirely (thus limiting the deeper functionality of Looker), or rely on SQL so heavily that most users in the company can't self service without the help of a data analyst. Looker manages to do both, in expert fashion!

Source: Capterra
 

Brian from SendGrid

March 2017

March 2017

Excellent Support from the Looker Team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Having worked with several traditional on-prem BI solutions in the past, I appreciate the ease of getting Looker running within our current environment. The customer support team is readily accessible when we have questions. New feature requests are quickly prioritized and we have seen a multitude of feature added that we've discovered as potential use cases within our company. The team is responsive and willing to discuss whatever we need to be successful in our BI environment, whether that is best practices around data architecture, specific implementation guidance within Looker, discussions of other technical products, or any other questions that might arise.

Source: Capterra
 

Matt from SendGrid
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

Looker Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Looker is an amazing reporting tool. I've used multiple tools in the past and Looker is the quickest to get up and going. The customer support is the best I have ever experienced.

Pros

Creating LookML

Cons

Some visualizations are difficult to create.

Source: Capterra
 

Amy from SendGrid
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

Looker makes BI & analytics easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Looker allows you to get up and running quickly with it's prototyping capability and LookML functionality. It makes it easy for our enterprise data team to get data in front of the customer quickly while then going behind the scenes and adding it to our data warehouse. It's ease of use and value for the money allows it to meet our needs as our corporate BI/analytics tool!

Pros

Ease of use, monetary value and ability to prototype and show data quickly. Their CS team (our account exec and technical support rep are amazing) and support are the best vendors I've ever worked with.

Cons

Performance issues, it's a new product so some standard features it's missing - around mapping separate projects together, some access/security features, and lack of self-service model layer.

Advice to Others

Because it's new and already has so much, it will quickly add the small subset of features/functionality that it's missing. Their CS team and support is the best I've ever worked with!

Source: Capterra
 

Schaeffers from Hired

December 2016

December 2016

Pulling data has never been easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software is great for non-technical users who need real-time access to data that would otherwise require them to write SQL queries to pull. Their point and click interface doesn't require any coding to get the data necessary.

Source: Capterra
 

Timan from Wikia

October 2016

October 2016

Data Governance and Viz in a single tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've seen Looker evolve over the years and it's grown to be a flushed out visualization tool with a solid data governance backend. Initial setup with their proprietary markup language is quick and straightforward. Analysts are then empowered with central definitions and a tool that enforces standardized business logic.

Source: Capterra
 

Joshua from AltSchool
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2016

October 2016

Great Product and very reliable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We use Looker for a lot of Data Analysis. It connects to all of our external perfectly. We have generated many reports using it. It also has solid SSO integration with Okta.

Source: Capterra
 

Alan from Bitstrips
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2016

March 2016

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support
Support
Source: GetApp
 

YATHARTH from Astute Systems Technology Private Limited
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2016

March 2016

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Source: GetApp