Looker Software


 

Looker is a cloud-based business intelligence (BI) platform designed to explore and analyze data. The solution helps businesses to capture and analyze data from multiple sources and make data-driven decisions.

Looker provides business teams the ability to analyze supply chains, market digitally, quantify customer value, interpret customer behavior, and evaluate distribution processes. Users can also “view source” to understand how the data they are viewing is being manipulated. The dashboards allow presenting data and insights using customizable charts, graphs and reports. All dashboards and queries can be drilled into, so users can discover information in multiple layers.

With Looker's data modeling language, users can define data metrics and explore relationships between various data sets. The storytelling feature allows users to present data analysis to stakeholders through data-rich visualizations.

Looker is used in many industry sectors across the US and Canada including e-commerce, construction, education, finance, healthcare, media and technology.

 

Looker - Dashboard
 
  • Looker - Dashboard
    Dashboard
  • Looker - Customizable charts, reports and graphs
    Customizable charts, reports and graphs
  • Looker - Real-time data exploration and collaboration
    Real-time data exploration and collaboration
  • Looker - Modeling language defines measures and dimensions
    Modeling language defines measures and dimensions
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

65 Reviews of Looker

 

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Software Advice Reviews (16)
More Reviews (49)

Showing 1-16 of 16

Gregorio from SIMNSA
Specialty: Healthcare / Social Services
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2018

June 2018

With Looker make reports and show the information in a understandable way is very simple.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Once you have a refined database and have come to understand it this tool is very useful and of daily use.

Pros

Looker is a tool for daily use that allows you to display information in an easy to understand way, excellent for making decisions because it helps you analyze trends, make filters and thus be able to make your own conclusions.

Cons

The implementation is obviously much better when you have the staff that knows the database perfectly so that you can have reliable information, ideally it should be implemented by qualified personnel. The system is constantly updating what sometimes makes it complicated.

Review Source
 
 

Emily from Direct Digital LLC
Specialty: Pharmaceuticals
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Great tool...but hard to learn

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I use Looker for two reasons. 1) to see my sales statistics and 2) to pull lists of subscriber data. Looker truly helps you to understand your data better than other tools.

Cons

I've had a steep learning curve with this tool. There's not a lot of formal training opportunities or help documentation.

Review Source
 
 

Elizabeth from Infectious media Holdings Ltd
Specialty: Marketing Services
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Good Program with a lots of possibilities

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Good program with a lot of potential and you can get information for everything that needed

Pros

You can see different information, the update is quick and you can get a lot of different reports with all the information that you need

Cons

A little difficult to get around the program , I am used to to the reports that I have a the moment but I still need some help to create a new one

Review Source
 
 

Jacob from Computer Software
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Looker is great for customization and in-depth analysis

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It is great if you really need to dive into data visualization and data analytics. However, if you only need a tool for small projects with little use, it may not be worth the investment and time.

Pros

Looker can do a lot! It has tons of features and you can really go in depth if you'd like. You can connect it with many integrators, or just use it as is. Regardless of what you do, it will be able to accomplish what you set out to do.

Cons

It is very difficult to set up, especially without an overly technical background. There is a lot of thought that must go into laying everything out.

Review Source
 
 

Susan from iLoan
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

September 2017

September 2017

Looker is very easy for business users but could use some improvements in visualizations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Looker is great but you need to have power users who are able to set everything up in the background.

Pros

Once set up, Looker makes it super simple for business users to manipulate and analyze data. It creates all the joins int he background and allows a drag and drop interface.

Cons

Visualizations are not very dynamic. It is difficult to change the order in which chart series appear, for example. It's also difficult to always get the chart to look exactly how you want it.

Review Source
 
 

Carlos from charity: water
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

One of the best Data Analytics and Business Intelligence tools out there.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Looker has allowed us to integrate all of our different data sources and explore them with ease to find valuable insights that help the entire organization; it also allows us to seamlessly share and implement said results.

 
 

Christina from PSU
Specialty: Other
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2016

November 2016

LOOKERS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Looker allows me to visualize data from my paid marketing programs. It is easy and simple to use both in nature and for use on a daily basis. It is easy to draw conclusions, visualize trends, and create formulas and filters without the needed background/degree as a data analyst (I do not have an SQL background).

Pros

Ease of use.

Cons

On the left-hand side, it can be difficult to see what the selections are at a quick glance in order to uncheck a field (when you cannot visualize a query)

Advice to Others

Make sure you have a data analyst explain how the field information is pulled from your product.

 
 

Richard from USF
Specialty: Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Good for the value. A lot of great features. But still figuring it out!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I tried this product out a while back and was very dissatisfied. Recently, however I have come back to it and could not be more pleased. For my small real estate business it is very to easy to use but I wouldn't say it is the most intuitive. Large scale use would definitely require probably individualized training. It has so many features it is not quite as streamlined as some other software I have used. I found I used their customer support a lot!

 
 

Susan from iLoan
Specialty: Banking & Financial Services
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Looker makes data accessible to all business users

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Looker requires some set up upfront from the tech team, but once it's up and running it creates easy access to data in user-friendly format. Visualizations and tables are both easy, and the SQL option makes it possible for more technical users to dig deep into the data.

 
 

Shamita from Jobvite
Specialty: Marketing Services

August 2016

August 2016

No training needed!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

As someone who does not know SQL, Looker allows me to visualize all the data coming from my paid marketing programs in the simplest way possible on a daily basis. I am able to draw conclusions, visualize trends, and create IFTT formulas and filters without a data analyst background.

Likes Least

When you can't visualize a query, it's difficult to tell what the selections are on the left hand side at a quick glance to uncheck a field.

Recommendations

Make sure you have a data analyst explain how the field information is pulled from your product.

 
 

Alan from Bitstrips
Specialty: Software / Technology

August 2015

August 2015

Finally a flexible reporting tool that is not a nightmare to maintain

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

So many things are done right:
- The simplicity of creating a meta schema using lookml, the learning curve is lightning fast
- The flexibility of the system, making data available to intern customer has never been so easy
- The support team is really knowledgeable and fast to answer
- The roadmap is clear and moving forward as a great speed. Most missing features that we have in mind are usually in development when we ask
- A really fun team, every meeting with looker is always a pleasure

Likes Least

Even if the team is moving fast and offering more and more features, they still lack on some of them. Mainly on dashboards.
It went a long way since the early days and now I'd say that 95% of our needs are covered.

On the other hand, their releases are so fast it's hard to keep track with all that was already implemented, the documentation is always a bit behind and searching for something precise on the discourse page can be a nightmare.

Recommendations

- Have some data ready that you want to analyze.
Don't just jump on any tool without having a fair understanding of your own database tables.
A demo on fake data will never tell you is the tool is good or not.

- Don't hesitate to try other tools to see how looker utterly destroyed the complexity of doing reports

 
 

Justin from Perkuto
Specialty: Marketing Services

August 2015

August 2015

Powerful for the Data Scientist, Friendly for the Business User

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

When I first saw Looker (during a long BI evaluation process where we demo'd perhaps 5-10 tools) I knew it was what I had been hoping for in a BI vendor. The ease of dragging dimensions and metrics onto a canvas, the fluid way that you could generate reports, and the simplicity of drilling down into the source data all suggested this was a tool that had been built well from the ground up.

Other vendors seemed to trap you into a narrow view of your metrics, but with Looker the only restrictions were the ones built into your data model. It could easily flex to accommodate whatever data you wanted to look at.

The LookML language and the way Looker is designed to interact with your data is pretty brilliant. Even a non-data scientist and non-SQL user like me could get the hang of the basics ;)

The range of options, the configurability, the flexibility...all aces. Really you only get stuck by your imagination, the tool is powerful enough that you can solve most problems if you have the know-how.

The team is also great. Awesome culture, friendly support.

They have a continual flow of new features and improvements.

Likes Least

You do need a good BI person or ETL developer to really get the most out of this tool.

Setting up your data model really well and going to the outer limits to solve some particularly difficult queries are all things I would have had a hard time doing without technical resources on the team.

Of course it's possible Looker helps with a lot of this during implementation; we pretty much controlled our own because we had the folks in house to do it.

Recommendations

Envision your day to day reporting and the ad hoc queries you might need to answer. Put them to your sales team and see how Looker might solve them. Get a good understanding of what you'll need to both set up and maintain to suit your ongoing needs.

 
 

Daniel from Infectious Media
Specialty: Advertising

August 2015

August 2015

Looker transforms companies

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's a great product for giving people in all departments of your company access to data and allow them to explore what your data can provide. Rather than having to always go to the Business Intelligence or Analytics team, people of any level can query data without any SQL knowledge or understanding and yield results that are either directly actionable or ask more questions that can be answered using Looker. We ran an initial 30 days trial with a view that only our analysts and BI team members would use it. By the end of the 30 days, everyone from the COO down to the account teams were using it. It's amazing.

Furthermore, the vendor is smart, responsive and constantly improving the product, delivering a new version approximately every month. Their customer service is second-to-none and they are always happy to hear about new features that you need in the product. Very pleased overall with their service, strategy and plan to expand our use of them to our clients over the next few months.

Likes Least

Looker are still very heavily US based. They have just started an EU office, but support is still largely limited to US West Coast hours (although they seem to wake up at stupid o'clock to deal with some of our issues and plan to have support in the EU soon).

Recommendations

Try it! To be fair, if you have a terrible underlying data warehouse, then all Looker will do is expose that. Make sure your data house is in reasonable order first, although a trial may show you think you need to fix that you didn't realise before. That said, Looker also makes you want to fix the problems in your underlying data so often the best way of making sure these fixes take place is to implement it and see what happens.

 
 

Kristen from Coinbase
Specialty: Banking & Financial Services

August 2015

August 2015

Great product; #1 at implementing user feedback

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

They take product feedback and implement it; the product has improved dramatically in a short period of time

Likes Least

Its hard to organize the data and keep a company of 60+ on the same page. For example, if I create a column for "total" it's hard to share with a new employee what that means and when they should use it without executing one on one training.

Additionally, there are so many features it's hard to know the best circumstance for each.

Recommendations

Provide feedback and ask questions to the support, Looker's biggest asset is the responsive and helpful support team. The more you ask & respond the more you see your recommendations implemented.

 
 

Glenn from Headspring
Specialty: Consulting

July 2015

July 2015

Solid data exploration product, could benefit from some polish.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Very accessible to developers and makes it possible to develop a strong data model on top of existing relational data sets. Make time-based analysis very easy to do.

Likes Least

Difficult to edit model once in place. Data visualization and dashboard features are not strong. Lacking global filtering and templated dashboards. Setting up interim data caching to prevent load on core database is difficult.

Recommendations

If you're looking for a data exploration and ad-hoc analysis tools, Looker has a lot to offer. Report sharing, API-based integration with your own applications, and data visualization, though, is not its strong suit.

 
 

Fabien from ClearFit
Specialty: Software / Technology

July 2015

July 2015

When analytics becomes part of your operations -

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Everything.
Looker made it sexy for BI developers, and intuitive easy to use for business user.

Their support is extremely knowledgeable and always available if you need any help.
Their engineers are brilliant and their hard work is allowing frequent releases that are going in the right directions.
Looker is customer driven and will deliver what makes sense for every user.

We love the creativity and flexibility this tool is offering us, as we are able to manipulate LookML to create anything, from data extract to Process automation.

Their growth is EXPONENTIAL.
Their Doc is well maintained so you are never lost.
Their community became part of their offering, you cannot find this elsewhere.

Likes Least

We have been satisfied since day 1!

I dislike the fact that our internal users are not curious enough (or don't get it) to explore data on their own. Maybe a different UI would help people discover on their own.

Recommendations

Do you want to host the solution or having it hosted?
Are there any implementation costs associated?
Training cost?
Do you get support?
Time to implement ?
Can you use this tool for yourself? for your clients?
Do they have permissions levels?
make sure that you gather all of your internal requirements and that which ever solution pleases everyone not only marketing or engineering.

 
 
 
Showing 1-20 of 49

Vincent from HERE Technologies

May 2018

May 2018

Controlled Analytics Exploration

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Like I said, it's a great tool for analysts that don't need a lot of flexibility or maybe just aren't used to working with a lot of data. To get the full value out of this software, you'll need a core group of experienced Data Analysts that can learn fast (to learn Lookers Table Calculation code which is similar to SQL) who can build a bunch of dashboards and views. You really don't want people who aren't savvy with data doing a lot of the creating because measures are always aggregated based on the dimensions you pull into each table...if a user forgets to add a specific dimension then measures could show the wrong value. This could be offset by having really good developers who architect the data in a way that doesn't allow this to happen.

Pros

It's a great data exploration tool for users who normally would get anxious when given a large dataset in something like Excel. It's generally simple to use and there can be unlimited Viewers (users at the lowest permissions level) through the enterprise product. Data Visualization is essentially done for you and Exploers (users at the second level of permissions) can build new visualizations & turn them into interactive dashboards.

On the Looker platform, Explorers can locate a view (called an Explore) and then are given a list of dimensions and measures they can pull into a table. Users can create new dimensions using calculated fields and then save their views so any users with Viewer permissions (and up) can see what was put together.

Cons

With simplicity comes lack of flexibility. More skilled data analysts will want more flexibility than Looker can provide but at the same time you need to have highly skilled Data Analysts to be the Developers (high level of permissions) to set up the data so that less skilled analysts (the users who benefit from Looker most) who are Explorers don't build views that grossly misrepresent the data.

My biggest pet peeve with this software as an Explorer is that you cannot make calculations on the base data...only the data that you pull into your table (called table calculations). That is a major feature that Tableau has that Looker does not have at the Explorer permission level. Of course developers can use LookML (Lookers data language) to create a new column...but a Developer license is more expensive and creating the fields take time and it's something you constantly will need.

Review Source: Capterra
 

Daniel from RB

May 2018

May 2018

Great Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The looker team has great customer service. They are flexible and easy to reach. The chat feature in the product is awesome, as it quickly connects you to a Customer Success rep who can help you with pretty much anything!

Cons

The cost for this product is quite high compared to other BI tools. Also, this product requires a full time data engineer to keep the backend of the product to build new data models.

Review Source: Capterra
 


May 2018

May 2018

Great business intelligence tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
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Value
Support

This software helps me have access, measure, analyze, and act on our trusted data to inform everyday business activities.

Pros

It is a great tool as it has helped my company unify and liberate data, drive our business forward with data, give anyone the freedom to drive decision-making with data and help all employees view data as integral to everyday business activities. It has also enabled our company to consolidate data into one single platform and assure the accuracy of its data.

Cons

Not intuitive at all. Requires hours of training sessions. I have only been using Looker for a few weeks now and still have A LOT to learn. I'm sure it will be a great tool and very useful tool once I'm fully on board but it definitely is taking me more time than I thought.

Review Source: Capterra
 

grant from numteg
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Powerful data exploration tool, invaluable for reporting complex business data

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Able to rapidly organise very large data sets and share dashboards and views. Fairly straightforward to build queries even for non-technical

Cons

Some limitations in reporting data views (e.g. Histograms) and doesn't have wide range of options for exporting to other reporting packages

Review Source: Capterra
 


March 2018

March 2018

Super-powerful tool if you know what you're doing

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

I love Looker for its handy dashboards and queries. Of course, as someone who doesn't speak "database queries" I have to rely on someone more technical to set most of these things up for me.

Cons

There's only so much utility I can get out of the tool without knowing how to create database queries. I'd love to be able to manipulate data in Looker without knowing any query languages so I could take advantage of more of Looker's power.

Review Source: Capterra
 

Shivakant from Micro Focus

February 2018

February 2018

A+ Service Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The most point is Deployment was quick and easy and even though it has a good collaboration and most important Support was very good.

Cons

while using this platform I didn't find any major concern but I do feel that the data retrieval is a bit slow sometimes.

Review Source: Capterra
 

Meagan from ParkWhiz
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Seems great, takes some getting used to

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Capabilities seem endless, nice visuals to represent data, integrates with many many other platforms. We've been able to leverage data from Looker from so many places (our own database, redshift, CRMs, etc) and gain some invaluable insights.

Cons

the learning curve is a bit high for anyone that is *not* a data analyst or intimately familiar with pivot tables, etc

Review Source: Capterra
 

dave from Spireon, Inc.
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2018

January 2018

Looker is mesmerizing to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

democratizing our data stores to our viewing users

Pros

slick design, seamless drill through and intuitive interface...really stands out above the rest of the vendors we've looked at

Cons

LookML learning curve and usability...getting up to speed and making looker useful will be about getting to learn Looker and LookML, so not a trivial task.

Review Source: Capterra
 

Alvaro from Deliveroo

December 2017

December 2017

Easy to learn, not very intuitive but really useful when dominated

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Data accessibility

Pros

Easy to use when learned. Data is accessible and easy to compare. Analysis is easy using Dashboards and it is very easy to customize it.

Cons

Sometimes data from different Explores regarding the same topic gives different information. It is difficult to learn at the beginning, but it gets easier with time.

Review Source: Capterra
 


December 2017

December 2017

Best organization-wide analytics/BI platform out there

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The LookML layer makes things easy to scale. The API and interfaces into other software such as Google Sheets as well as functions like email schedules allow opening up data much easier.

Cons

The Look-Dashboard-Space system and managing content can become burdensome as use of Looker scales. Not being able to cross-reference a Look across Spaces results in duplicative Looks.

Review Source: Capterra
 

Teena from Handshake - Stryder Corp.

December 2017

December 2017

Looker allows everyone in your company, even the less tech-savvy, to make data-driven decisions.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We get to force-multiply our impact by making it easy for users in all departments to make data-driven decisions and help allow that to drive their day-to-day.

Pros

I love the customization of Looker, and that you can put large amounts of data into the hands of anyone -- in a way that makes sense [to them]!
While their product is great, it speaks volumes to the team. It's an amazing group of people that continue to receive feedback from their customers and iterate time and time again on their product. They truly care about data and their customers, and they want to empower them the best they can.

Cons

When modeling views, I wish you could define better filters for measures but it's limited. There are workarounds, meaning modeling out several additional dimensions to arrive at the measure you need to pull regularly, but it'd be much more efficient to allow for measures to be more nuanced.

Large dashboards (with 25+ tiles) can take awhile to load, which is understandable. Once their "merge results" feature is fully rolled out and we're able to save them as new tiles or looks, it should help resolve the need for so many tiles.

Neither of these two things are a big deal, and I wouldn't let this deter you from considering this software.

Review Source: Capterra
 


November 2017

November 2017

Looker has helped every single person at my company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love how power Looker is and their customer service is above and beyond. They've been super helpful with everything.

Cons

There's not much I don't like about Looker. There is a little bit of learning curve when starting off but other than there's nothing to not like.

Review Source: Capterra
 


November 2017

November 2017

Taking Business Intelligence to the next level

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Looker have done what most BI tools are missing, they managed to create a tool that can be used both for nice visualizations, but also to do deep data analysis. I love how everything is flexible, and its always possible to explore your data a step deeper.

Cons

Im still missing some flexibility compared to do data analysis in pure SQL and Excel. The price is in the high end compared to the competitors

Review Source: Capterra
 


November 2017

November 2017

Amazing experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use and amazing customer support are by far their best selling features. As a developer it's invaluable to have someone right away to help you with your problem, saving a lot of time and patience

Looker allows the entire company to be able to utilize the data platforms we have without a strain on the data analyst resources.

Cons

There are some limited functionality when it comes to the direct sql manipulation in the backed in conjunction with the sql derived tables

It seems most explores are very specific to teams and therefore new users sometimes get confused where to start looking and how to go about finding the answers to their questions.

Review Source: GetApp
 

Paco from Deliveroo
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2017

October 2017

With looker I feel with a little bit of "how" I can easily get the "why".

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

- The constantly updated content. I feel the vehicle is moving forward all the time.
- The ease of making a deep and helpful analysis.
- Really nice visualisation of looks.

Cons

- The division of Dashboards and looks in each user space is a bit rigid. Folders could help to organise it better.
- It would help to search for individual spaces from people (I think I could do it before)

Review Source: Capterra
 

Balbina from DAZN
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2017

October 2017

Looker is a very powerful and userfriendly tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
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Pros

The models, explores and looks are very easy to navigate once all set up. The SQL runner is a great feature that helps with querying the datasets that are available before diving in and creating explores. Dashboarding and sharing reports are also very easy with Looker. It makes increasing data visibility in the organisation very easy.

Cons

The visualisation features have come a long way over the years but sometimes it is still hard to customise visualisations.

Review Source: Capterra
 


October 2017

October 2017

I use Looker every day, all day to make the data actionable.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Being able to distribute limited customized data reports to over 2,000 people!

Pros

They are always improving the product and taking my requests seriously. I have been using it for 2 years, and all of my requests have been met.

Cons

Sometimes the requests take time, and with all the software updates, sometimes the documentation is a little lacking, but support is always there to help.

Review Source: Capterra
 

Brijesh from Vacasa
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

This platform has been great in terms of implementation.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

A company doesn't need a proper data model to be able to use this BI Software. The ability define measures that aren't in certain tables are amazing.

Cons

Documentation could be better on certain functions such as html or liquid variables because not all users are proficient in html.

Review Source: Capterra
 

charles from indeed
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2017

October 2017

relatively simple drag and drop process. brings strong analysis and visualization tools to users.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

ease of use, good analysis and visualization

Pros

drag and drop query creation
strong visualization tools
dashboards
easy to share findings
easy automation with email alerts

Cons

can get a bit confusing and confining with more complex queries/analysis
machine written sql can be annoying

Review Source: Capterra
 


October 2017

October 2017

Empowers entire companies with data with an intuitive software and incredible customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Even non technical people, get excited to use this product once they know how!
Customization ability
Incredible data visualizations
Allows me to automate and optimize processes
The friendliest and most helpful customer service

Cons

Loading dashboards can be very slow
Validating code can sometimes take forever
Occasional bugs make it temporarily go down for the entire company

Review Source: Capterra