--- title: "Loop Software Reviews, Demo & Pricing - 2026" description: "Review of Loop Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/bi/loop-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Delivery Management Software](https://www.softwareadvice.com/fleet-management/delivery-management-comparison/) / Loop Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Loop Review From ZAR1,750-ZAR7,501/month Free trial 4 plans Wondering if Loop is right for your organization? Our Delivery Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Loop 4.7 [(10)](https://www.softwareadvice.com/product/440531-Loop/#reviews) Pricing Starting at ZAR1,750.00 flat rate per month ### About Loop Loop is a cloud-based delivery management platform that allows businesses to monitor customers, fleet, orders and routes in real-time. Key features include a dashboard, route planning, proof of delivery (POD) and geofencing. Loop enables on-site operators to cancel, reset, terminate and duplicate orders, remove drivers from trips and update delivery statuses. Wondering if Loop is right for your organization? Our Delivery Management Software selection experts can help you in 15 minutes or less. ## Loop User Interface ## Popular Loop Alternatives Main Product Loop 4.7 [(10)](https://www.softwareadvice.com/product/440531-Loop/#reviews) Ratings Breakdown - 4.50Ease of use - 4.60Value for money - 4.70Customer support - 4.30Functionality Pricing Starting at ZAR1750.00 per month Get Price Alternative Product [Elite EXTRA](https://www.softwareadvice.com/fleet-management/elite-extra-profile/) 4.7 [(388)](https://www.softwareadvice.com/fleet-management/elite-extra-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.58Value for money - 4.77Customer support - 4.55Functionality Pricing Starting at $35.00 per month Get Price Alternative Product [Metrobi](https://www.softwareadvice.com/scm/metrobi-profile/) 4.9 [(95)](https://www.softwareadvice.com/scm/metrobi-profile/reviews/) Ratings Breakdown - 4.86Ease of use - 4.76Value for money - 4.89Customer support - 4.77Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Spoke Dispatch](https://www.softwareadvice.com/product/112170-Spoke/) 4.8 [(105)](https://www.softwareadvice.com/product/112170-Spoke/reviews/) Ratings Breakdown - 4.75Ease of use - 4.54Value for money - 4.63Customer support - 4.59Functionality Pricing Starting at $125.00 per month Get Price Alternative Product [Track-POD](https://www.softwareadvice.com/retail/track-pod-profile/) 4.7 [(140)](https://www.softwareadvice.com/retail/track-pod-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.40Value for money - 4.47Customer support - 4.41Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [FleetRunnr](https://www.softwareadvice.com/fleet-management/fleetrunnr-profile/) 4.9 [(47)](https://www.softwareadvice.com/fleet-management/fleetrunnr-profile/#reviews) Ratings Breakdown - 4.94Ease of use - 4.91Value for money - 4.91Customer support - 4.83Functionality Pricing Starting at $210.00 per month Get Price ## Loop Pricing and Plans Starting price: ZAR1,750.00 per month Free Trial Free Version Startup ZAR1,750.00 flat rate, per month Plan includes: - 500 tasks - unlimited users - dispatch control center - API access - Distance Route Optimisation - Driver App - Proof of Delivery - Support - additional tasks (R3.50 per task) - SMS notifications (20c per SMS) Core ZAR4,500.00 flat rate, per month Plan includes: - Start plan inclusive - 1500 tasks - unlimited users - Geofencing - Standard Reporting - Exception Management - Additional tasks (R3.00 per task) - Driver Payment wallet (10c per task) Professional ZAR7,500.00 flat rate, one time Plan includes: - Core plan inclusive - 3000 tasks - SLA route optimisation - Actual vs Planned Distance - Geometry of Trips - Professional Reporting - Onboarding support - Dedicated account manager - Additional tasks (R2.50 per task) - Driver Payment wallet (10c per task) Enterprise ZAR7,501.00 flat rate, one time Plan includes: - Professional plan inclusive - 10000+ tasks - Custom Reporting - Dedicated solutions engineer - Priority support Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Loop Features - Popular features found in Delivery Management Customer Portal Delivery Tracking Dispatch Management Driver Management For Courier Services Scheduling - More features of Loop Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications API Automated Scheduling Barcode/Ticket Scanning Customer Database Driver ETA Electronic Signature Employee Management For Restaurants Geofencing Geographic Maps GPS Live Driver Tracking Location Tracking Mobile Access Mobile Alerts Mobile Signature Capture Order Entry Order Management Order Tracking Performance Metrics Progress Tracking Proof of Delivery Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Updates Reporting/Analytics Reporting & Statistics Route History Route Management Route Optimization Routing SMS Messaging Surveys & Feedback Task Scheduling Third-Party Integrations ## Loop Integrations SYSPRO Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review WooCommerce Integration rated undefined from -1 review Xero Integration rated undefined from -1 review Flowgear Integration rated undefined from -1 review Salesforce Platform Integration rated undefined from -1 review See all 7 integrations ## Loop User Reviews ## Loop customer ratings - Overall rating: 4.7/5 - Total reviews: 10 ### Rating distribution - 5 stars: 7 reviews (70%) - 4 stars: 3 reviews (30%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.5/5 - Value for money: 4.6/5 - Customer support: 4.7/5 - Functionality: 4.3/5 --- Have you used Loop and would like to share your experience with others? ### Review of Loop - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Experience is new, but I still like OneNote better. This is a childish platform that does not seem as professional as one note #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I like that it is web based and includes task options to manager a project and hold a team accountable. It is easy to use for 1:1s. #### Cons I find one note easier to use than loop, being web based comes with struggles to access sometimes via airplane mode while traveling. --- ### Super Loop - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Loop enables us to integrate seamlessly with our e-commerce platform, and the integration makes it convenient for managing customer expectations by notifying them when their deliveries are on the way. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I liked the ability to add multiple distribution points and to seamlessly onboard drivers and administrators. The ability to get drivers to deliver multiple parcels in an optimized route is a value for money in managing our deliveries. #### Cons Sometimes it was difficult to get in touch with the support team, but that was quickly resolved by contacting our account manager. #### Reasons for choosing Loop Cost was a factor, and the integration was more than convenient. --- ### Loop Review - Overall rating: 4/5 - Reviewer: Kayla v. - Verified reviewer: Yes - Industry: Packaging and Containers - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Great- would recommend anyone to use Loop. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Support from the Loop team is great. Overall seamless experience. #### Cons Minor system glitches- but the team is more than willing to assist and sort out any problems. #### Reasons for switching to Loop Loop is more cost effective. Support from Loop team is also very effective. --- ### Route Optimization Solution - Overall rating: 5/5 - Reviewer: Tyron K. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered You will not be disappointed with Loops' customer service. Their ability to listen to customer input and make it a reality in the software is unmatched. Loop is always developing and improving their system, making customers feel like they are getting the best route optimization software possible. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Positives about Loop: Reduced driver knowledge risk, reduced kilometers travelled, reduced fuel consumption, better driver communication, fleet and POD management. This can all be achieved by installing the Loop app onto a driver's handheld device. The management consol is easy to use and users have a lot more information for fleet management at their fingertips. #### Cons There is not a lot to dislike about Loop. The initial introduction of Loop can be difficult when changing the business process but was worth it in the end. #### Reasons for choosing Loop The specific need was directly met by Loop. There are no other software companies that I have experienced that can adapt to and fill the specific gap we had in our distribtution segment of the business. --- ### Loop is the greatest option if you want the safest and best delivery results for your customers. - Overall rating: 5/5 - Reviewer: Whitney M. - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Since working with Loop for four years, I have been able to multitask and complete a lot of other tasks while the drivers are out on the road, and I am able to see them until they return to the office without having to ask them how far they are. I am really thankful that I work with them. Additionally, drivers can use the app to mark their deliveries and take pictures as proof of delivery, which they save on the system in case you need proof of delivery later. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Loop is very helpful in determining who you assigned deliveries to and what you give to the driver on the day. And it updates the customers about their deliveries estimated time. The app has maps that show you the route the driver took while making deliveries and how long he is expected to be on the road. The loop is truly incredible and makes things very simple. #### Cons They are always on the roll and have very helpful stuff. They always come up to the top with quick assistance when you have questions. --- ### Dependable and efficient delivery experience - Overall rating: 5/5 - Reviewer: Meagan V. - Verified reviewer: Yes - Industry: Furniture - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered 5 stars! If there was another star we would add it. What sets this app apart is the consistency in quality and the prompt customer service when we’ve had questions. Highly recommended if you're looking for a dependable and efficient delivery experience! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our customers can track their order and know exactly where it is and when it will arrive. Review from a customer "This is such a wonderful innovation and great for security. And we didn’t need to take a whole day off work waiting for its arrival." The interface is user-friendly, and we also appreciate the fact that Loop works out the best route for our driver when he has multiple stops in the day. We are able to create an address book with all our regular customer address and contact telephone details saved. This has saved us so much time! #### Cons Our experience has been only positive, and the Loop team are always quick to respond if we have a problem or a question. --- ### Thierry review - Overall rating: 5/5 - Reviewer: Thierry A. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Whenever i do ask something ,i am getting the feedback quickly in a reasonable timeline which is quite confident . #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The speed of service is very important ,also my contact person is [sensitive content hidden] and i can say she is very reliable and competent . #### Cons Some time the tech team take too much time to revert back i do like kind of understand themselves .. --- ### The loop is one of great app - Overall rating: 5/5 - Reviewer: feris j. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered very good experience and it make my job very easy to find out on what i need from my drivers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The photo are very good and it saw the right time #### Cons just when the network is very poor it just load without picking up --- ### PLETT & MELKBOS DELIVERIES - Overall rating: 5/5 - Reviewer: KACEY B. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Loop is a fantastic platform, however, I believe the loop team is where the magic comes from. My experience with [sensitive content hidden] has been nothing short of excellent!! They allow me to focus on growing my business. The perfect solution for any company looking to streamline their services. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros EASY TO USE. SIMPLE TO UNDERSTAND AND HASSLE FREE #### Cons Nothing has really come up as a con for me. From the beginning, the loop team has been ready to help at every turn. --- ### My Review of Loop - Overall rating: 5/5 - Reviewer: Chandre Tamia N. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered I would say Loop is a simple and enjoyable system to use. It has helped me to become familiar with each drivers route and has given me a better understanding on how the logistic side operates. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that I can track where a driver is at an exact moment and see who they have delivered to already. #### Cons The thing I least like about Loop is that I can not download Tax Invoices from Loop that are over 30 Days. --- Showing 1 - 10 of 10 Reviews ## Other Top Recommended Delivery Management Software [Motive](https://www.softwareadvice.com/fleet-management/motive-profile/) **4.5** (1688) Recently recommended **28** times [Elite EXTRA](https://www.softwareadvice.com/fleet-management/elite-extra-profile/) **4.7** (388) Recently recommended **20** times [Appian](https://www.softwareadvice.com/product/2220-Appian2/) **4.5** (13) Recently recommended **5** times [eLogii](https://www.softwareadvice.com/scm/elogii-profile/) **4.7** (55) Recently recommended **3** times Stuck Between Options? 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