Lucky Orange vs Microsoft Clarity
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.7 / 5
4.7 / 5
Value for Money
4.6 / 5
4.9 / 5
Customer Support
4.7 / 5
4.6 / 5
Functionality
4.6 / 5
4.6 / 5
Last Review Written
September 26, 2024
August 1, 2024
Pros/Cons
Pros
- Sensitive content hidden] was great. Very happy with the onboarding meeting I had with him, he was excellent.
- The ability to see screen sizes and browser types have been really helpful. Obviously being able to see what the customer's journey looked like is of great value.
- I like to use this system as a starting point for keyword research and competition. I know it does a lot of other cool things that I like as well, but for me, I find the Kombat section most helpful.
Cons
- The current system of the heatmap loading over the page can confused people.
- Also, all the plans have the same features (all), there are no smaller plans with less features (I just use the recordings and the basic analytics, but it has chat popups, heatmaps, survey popups).
- LuckyOrange allowed me to stop the guess work.
Pros
- First of all, it's free, which is fantastic when competing with the like of Google Analytics. It was very easy to set up and data started appearing faster than expected.
- Data provided by Microsoft Clarity is very good and complete. Reports are very good and complex, you got a lot of data which you can use it to increase your websites traffic and user interaction.
- I was really excited when I found Clarity. It's an amazing service that provides heat maps, session recordings, user analytics, and advanced dashboard all in one place.
Cons
- The data processing delay and limited historical data availability can make it difficult to get real-time insights and track long-term trends on the website performance.
- I was always bothered that I couldn't get that information for my own startups.
- Sometimes it's hard to gather historical data when there is a glitch.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2022
FrontRunners
2022
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
