Metabase

RATING:

4.5

(52)

About Metabase

Metabase is an open-source business intelligence platform that lets users explore and learn from their data. With Metabase, users can view their data in different ways, like charts or tables in order to fully understand what it's telling them. The platform offers a variety of features, including tooling that connects to 20+ data sources, so it can be used right out of the box.

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Metabase Pricing

Contact Metabase for pricing details.

Free trial: 

Not Available

Free version: 

Available

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Metabase Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4

Most Helpful Reviews for Metabase

1 - 5 of 52 Reviews

User Profile

Fernando

Verified reviewer

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed August 2023

Cost x benefit and deliveries great value!

Great user experience, great user management, easy to use and everybody learns quickly how to find the information they need

PROS

It is easy to use and it is cheapYou can make every analysis you need to understand how your business or product is going and get the insights to what to do next

CONS

I believe for more complex analysis you will need a more robust system like TableauSometimes can be slow to load a lot of data but you can work on that in the infrastructure side

Reasons for switching to Metabase

Why still keeping things manual in spreadsheets if you can automate almost everything and provide a better user experience to check the metrics

Anonymous

51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed September 2022

A very simple and easy to implement Dashboard tool

Metabase is omnipresent in our company: everybody uses it everyday for one thing or another here. It was very easy to implement and we were able to offer great analytics quickly with it. It is not the most advanced tool avaliable, but it offers amazing value as an open source product. It is difficult for us to move away from it because its very expensive competitors offer very little comparatively.

PROS

I love that Metabase is open source and extremely easy to implement. It also offer somewhat advanced features considering its simplicity (like email and slack integrations). I also like the fact that it is a SQL first tool and doesn't require any specific knowledge to use. If you can use SQL you can use Metabase to amazing results and give your company great BI. As an open-source product, Metabase is also constantly evolving: each update comes with new features that are useful for us.

CONS

I believe has efforts in building a metrics and self-service analytics layer (like Looker) but is not very well integrated with the product and seems very complicated to use. Also some of the features have bugs, but most of the time they are fixed very quickly.

Reason for choosing Metabase

Tableau and Looker are both paid products, and extremely expansive considering what they offer over Metabase. It's also important to point out that Metabase is very simple, and may be more adapted to a startup environment. Tableau is very advanced and requires experienced professionals to build usable dashboards. Looker offers good dashboards and good self-service interface, but requires experienced professionals working on the backend. In contrast, Metabase is just a plug-and-play dashboard tool.

Alex

Telecommunications, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed April 2024

Metabase is terrible

I hate it and would not recommend it. Bad.

PROS

Easy to ask simple questions using their 'visual' SQL editor

CONS

Absolutely terrible for everything else, ESPECIALLY dashboard creation.

Nicolas

Entertainment, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2023

Useful data tool

PROS

you're able to generate a wide variety of data

CONS

it requires coding skills in order to generate useful data

Anonymous

11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed July 2023

Great data visualization software.

Overall, we have had a great experience using Metabase and it has really helped our teams to be functional.

PROS

What we loved most about Metabase is how easy it is for non-technical persons to query database and create dashboards.Our main goal of using Metabase was to equip everyone in our team with the ability to get insight into the data they need and Metabase proved to be very useful. We also loved how easy it is to create and edit dashboards, visualize data using different types of charts/graphs and manage collections of dashboards.Another great feature is how you can data from a variety of data sources including Google Analytics!

CONS

If self-hosting, it can be a real pain to set up. The self-hosting guide, while very detailed may not be ideal for everyone. We also had some challenges when connecting our data source as the documentation was not very clear.

Reason for choosing Metabase

It was quite easier for non technical persons on our team to use Metabase