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Microsoft Power BI vs Supermetrics
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.1 / 5
4 / 5
Value for Money
4.4 / 5
3.7 / 5
Customer Support
4.1 / 5
3.7 / 5
Functionality
4.5 / 5
4.3 / 5
Last Review Written
March 22, 2025
October 17, 2024
Pros/Cons
Pros
- It is also excellent all the integrations you can do with systems, the cloud, etc. The data transformation module I find wonderful how fast it is, even with large amounts of information.
- Having switched from excel recently, Microsoft Power BI has been of great help. Having good visuals for data is a plus to us as an organization for they help do comparisons at a glance.
- It has a lot of powerful features and potentials in showing data and making nice graphs/tables to show the facts/numbers that you want. It works way better and is way more efficient than Excel.
Cons
- Additionally, there are times that my computer struggles to keep up with the program causing it to become non-responsive or crash.
- The dashboards and reports are limited in visual design, so they all look the same and quite ugly.
- Some find it too complicated to use and are intimidated by the format. I have not been able to find training for management on how to use a report that someone else with PowerBI skills created.
Pros
- Their operations support team is quick to respond, eager to help, and ambitious with their goals of keeping their customers happy.
- Supermetrics is great to pull data from our marketing vendors. My team uses super metrics for google sheets as an important step in our etl process and well as reporting and visualization.
- I have never seen such a responsive, personable, and all together helpful team of individuals. I will recommend Supermetrics 10 out of 10 times.
Cons
- It's difficult to find out how to get started with building data sheets, but the worst part of the product. Customer support is utterly useless.
- The entire year we have not used the service, not even once. Now, Supermetrics (PIC) is refusing to provide a refund for the fee that was charged.
- I am routinely frustrated to find that my daily queries have been failing for a week or more without notifying me. Twitter, Youtube, and Instagram all give me issues with this.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2025
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
