About OneSaas

OneSaas is a cloud-based integration platform for small to large sized enterprises. Its key features include metadata management, workflow automation and information sharing.

Firms can use OneSaas to eliminate manual transfer of data between applications by helping users configure integration workflow and schedule integration sync frequency. Online retailers can use the solution to connect their stores, automate accounting and manage inventory. The email marketing integration allows users to sync customer information and automate campaigns. The solution facilitates workflow creation to support transactions, fulfil orders and create receipts for professional services, subscriptions and events. Additional features include integrations for custom...


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Supported Operating System(s):

Web browser (OS agnostic)

53 Reviews of OneSaas

Average User Ratings

Overall

4.38 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(38)

38

4 stars

(7)

7

3 stars

(2)

2

2 stars

(2)

2

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 53 results

April 2020

Aaron from Planet Action Figures

Verified Reviewer

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Amazing Time Saving Software

Accounting is our main issue as we are not knowledgable in the area. However OneSaas solves that automatically!

Pros

OneSaas is truly a revolutionary piece of precise software engineering. It syncs all of my sales/payment/refunds and customers which gives me more time to engage with my customer base. The support team is amazing. [SENSITIVE CONTENT HIDDEN] who I mainly deal with is always ready to help and knows the software inside out. Well done OneSaaS!

Cons

Honestly, it seems too good to be true but there is nothing that jumps out at me that is a con with this software.

February 2020

Anonymous

Verified Reviewer

Company Size: 1 employee

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Seamless integration

Very good, helps solve our synchronisation needs between MYOB and WooCommerce. Saves us a heap of time in our day-to-day without needing to double-enter data. Their customer service agent [SENSITIVE CONTENT HIDDEN] was a huge help and was able to assist with my very specific questions about MYOB. Thanks.

Pros

Very easy to set up, takes the hard work out of having to manually set up an API integration between platforms.

Cons

They recently upgraded the platform to a brand new dashboard. The migration process was a little tricky but [SENSITIVE CONTENT HIDDEN] was able to sort it out within about ten minutes.

Reasons for Choosing OneSaas

OneSaas had the best support for MYOB Essentials.

September 2020

Dana from RedPoint

Company Size: 2-10 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

September 2020

Save yourself time and headaches

We're extremely fed up with OneSaaS. There was a time years ago when it was a key piece of automating our back office, but now it just creates unnecessary headaches, wastes our time, costs us money, and generally makes life harder - not easier. I don't understand how an app can get consistently worse over time instead of better. We had an opportunity to re-architect our system a few months ago and we regret choosing to continue with OneSaaS.

Pros

It used to have some nice features that worked and saved us time. The pricing was really competitive. I don't know how support used to be, since we never needed to use it.

Cons

Pricing increased while key features were turned off. No longer makes updates to existing records, it only syncs new records, so it still requires a ton of manual work to keep things up to date. The sync breaks constantly. Support is absolutely useless. Can't upload screenshots to support, links to articles all error out. They outsource support offshore to folks who don't seem knowledgable about the product. It ends up taking 10x longer than it should to fix bugs.

July 2019

Mike from James Publishing

Company Size: 11-50 employees

Industry: Publishing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2019

Great Functionality & Support

Pros

OneSaas connects our WooCommerce store with Quickbooks. It works as intended, sending transaction data from the store to the accounting system. For the most part, it functions on its own very well; we rarely have to interact with the system. In rare cases, certain transactions may get "stuck" due to an error in either Woo or QB and the OneSaas support staff is always super helpful in those situations. [SENSITIVE CONTENT HIDDEN] helped us today and found a solution within a few minutes, saving us from having to research and tinker with settings on our end.

Cons

For those not familiar with technology or integrating systems within systems, the setup may be confusing. However, the support team can assist and answer your questions.

June 2019

Doug from Jenier Ltd

Company Size: 2-10 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2019

Excellent customer support service

I have been using OneSaas for a number of years now to link BigCommerce, Shopify and Unleashed Software and it just works with minimal intervention. The support team are fantastic! Every time I need help, Live chat is always there and the skills of the people behind the scenes is exemplary. Customer service executives are just some members of the support team

Pros

There is always help at hand on the live chat when you need it. Rep was able to get quickly to the source of the problem and provide a fix. Not only that but helped me avoid future problems of this nature.

Cons

More integrations with other software application would be helpful