# Operata Software Reviews, Demo & Pricing - 2026 > Review of Operata Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/bi/operata-profile --- [Home](https://www.softwareadvice.com/) / [Call Tracking Software](https://www.softwareadvice.com/voip/call-tracking-comparison/) / Operata Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Operata 2026: Benefits, Features & Pricing Wondering if Operata is right for your organization? Our Call Tracking Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Operata No reviews yet Pricing Starting at A$3,000.00 per month ### About Operata Operata is a cloud-based CX (Customer Experience) observability platform built for cloud contact centers. Using AI-powered monitoring capabilities, Operata ensures businesses achieve optimal contact center performance by providing real-time visibility into every second, call, and agent. With end-to-end performance benchmarking, load testing, and proactive recommendations for agent experience (AX) and customer experience (CX), Operata guarantees that every aspect of a contact center is monitored and optimized. Wondering if Operata is right for your organization? Our Call Tracking Software selection experts can help you in 15 minutes or less. ## Operata User Interface ## Popular Operata Alternatives Main Product Operata No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Starting at A$3000.00 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(995)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 4.16Value for money - 3.97Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [ActivTrak](https://www.softwareadvice.com/bi/activtrak-profile/) 4.5 [(591)](https://www.softwareadvice.com/bi/activtrak-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.35Value for money - 4.46Customer support - 4.39Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [inconnect](https://www.softwareadvice.com/artificial-intelligence/i6-omnichannel-suite-profile/) 3.9 [(19)](https://www.softwareadvice.com/artificial-intelligence/i6-omnichannel-suite-profile/#reviews) Ratings Breakdown - 4.11Ease of use - 4.13Value for money - 3.74Customer support - 4.32Functionality Pricing Starting at $1.00 per month Get Price Alternative Product [Microcall](https://www.softwareadvice.com/data-collection/microcall-profile/) 4.6 [(18)](https://www.softwareadvice.com/data-collection/microcall-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.81Value for money - 4.89Customer support - 4.61Functionality Pricing Available upon request Get Price Alternative Product [Centralpoint](https://www.softwareadvice.com/crm/centralpoint-profile/) 4.6 [(9)](https://www.softwareadvice.com/crm/centralpoint-profile/#reviews) Ratings Breakdown - 4.22Ease of use - 4.50Value for money - 4.71Customer support - 4.89Functionality Pricing Starting at $500.00 per month Get Price ## Operata Pricing and Plans Starting price: A$3,000.00 per month Free Trial Free Version Basic A$3,000.00 usage based, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Operata Features - Popular features found in Call Tracking Caller ID Call Monitoring Call Routing Call Transcription Computer Telephony Integration Conversion Tracking CRM IVR Keyword Tracking Voice Mail - More features of Operata Activity Dashboard Agent Interface Alerts/Notifications Benchmarking Call Center Management Call Reporting Call Tracking Customizable Dashboard Customizable Reports Data Connectors Data Import/Export Data Transformation Data Visualization Interaction Tracking Interactive Reports Monitoring Multiple Data Sources Performance Management Performance Metrics Quality Management Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Reporting Reporting/Analytics Reporting & Statistics Third-Party Integrations Trend Analysis Visual Analytics ## Operata Integrations NiCE CXone Integration rated undefined from -1 review ServiceNow Integration rated undefined from -1 review Amazon Connect Integration rated undefined from -1 review ## Operata User Reviews No Reviews Yet Be the first to review Operata ## Other Top Recommended Call Tracking Software [RingEX](https://www.softwareadvice.com/call-center/office-profile/) **4.2** (1204) Recently recommended **18** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (565) Recently recommended **11** times [ChorusCX](https://www.softwareadvice.com/customer-experience/encore-workforce-optimization-profile/) **5.0** (1) Recently recommended **10** times [Ultatel Cloud Business Phone System](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/) **4.7** (41) Recently recommended **8** times Stuck Between Options? Our experts can help you compare Operata with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice