All PatSeer Reviews
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Alexander
Legal Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Cutting Edge Search Tool
PatSeer provides an excellent database for the professional patent searcher. We are working for approximately five years with PatSeer products and feel that the continuous technical development and excellent customer service provide a significant value to our business
PROSThe database covers all relevant authorities and numerous smaller patent authorities, in many cases with full text data only available in PatSeer. The system includes work flow tools which allow effective processing of the most demanding projects like complex FTOs or advanced portfolio analysis. Statistics, AI and traditional searching are well integrated in a single package. A big advantage are the sharing capabilities which allow dissemination of results in a straight forward manner.
CONSOccasionally the system slows down a bit, but it appears Gridlogics is getting this under control.
Lisa
Biotechnology, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
PatSeer review
The Customer Support group rocks! Everytime i needed help they responded to me that same day and worked to correct or provide guidance for the issue at hand.
CONSWhile the analytics section was good, the graphs produced were not the best and data had to be downloaded to another visualization software for presentations.
Reason for choosing PatSeer
Customer Support is critical and it was the right choice at that time.
Reasons for switching to PatSeer
The Customer Support was not responsive or very helpful.
Gundertofte,
Pharmaceuticals, 5,001-10,000 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
PatSeer
The sharing option and the highligting option
CONSproblems with import of patent numbers /formats Switching from applications to families
Sangmeshwar
Mechanical or Industrial Engineering, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
PatSeer Premier Review
It is great search tool available with great features at affordable price.
PROS1. The Coverage 2. Easy to understand the searching strategy 3. Project Sharing Feature 4. Customer Support
CONS1. Poor Machine Translations. 2. Unavailability of some Indian Patent's PDF or Content
Reason for choosing PatSeer
Price, Coverage/content, Project Sharing, Customer Support etc.
Cecilia
Research, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
PatSeer highly recommended!
Excellent experience in the use of prospecting for new technologies
PROSEasy-to-use, very user-friendly and intuitive tool. Excellent translation system, graphically perfect!
CONSI have no complaints about the software.
Reason for choosing PatSeer
The cost-benefit
Carlo
Electrical/Electronic Manufacturing, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed October 2019
Good functionalities but interface still clumsy and not intuitive
I manage our own portfolio and I look for prior art to manage both new patent filing or to look for potential invalidation in the context of patent litigations
PROSIt has very good features that you would normally find in much more expensive product.
CONSThe interface is not that great and there are discrepancies in the patent DB (Ex. patents show as inactive while they are not, some patents in the family are missing, especially foreign patents, some PDF documents are missing). The user interface to save and manage project is terrible, very complicated and rudimental
Reason for choosing PatSeer
The good value for the service offered. Overall it is a good deal, especially for a small company like us
Reasons for switching to PatSeer
The price vs. the offered features
Anonymous
1 employee
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
PatSeer
PatSeer is a good all-round patent information database, with good country coverage, providing the ability to search and analyse at publications and families levels.
CONSPatent information people always want more features and more countries! As this field is compulsory I go for more transparency on updating records, and better legal status information please!.
Reason for choosing PatSeer
Cost effective patent searching and analysis software backed up with excellent customer support.
Cecilia
Research, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Director
Excellent cost benefit
PROSThe patent base is friendly and intuitive, the best is the speed in analyzing the patent information and the use of artificial intelligence for semantic search.
CONSI have no complaint, maybe I still need to insert search for genetic sequence.
Mike
Research, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Has transformed my searching practice
Dramatically better than other software I used at an earlier role
PROSPowerful searching, visualization, project management, review, analytics and sharing capabilities.
CONSCan be slow at times due to the data-rich interface.
Erkki
Computer Software, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
PatSeer
rather easy to use, quick graphs, assignee thesaurus & combining
CONSsome features are really difficult to understand
Reason for choosing PatSeer
best price, local support (also remote), had all the functionalities I needed (plus some more)
Reasons for switching to PatSeer
The subscription was about to end and I did a normal assessment of all known services which would fit the size of our company (ignored big/expensive ones like IPFolio, Anaqua)
Jeff
Market Research, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Excellent product with extraordinary support
Very nice and continually improving analytics and illustration of data. Though the product is great, the best is the customer service and support, which is among the best I've ever experienced.
CONSI use illustrations to infom my clients, and sometimes the illustrations aren't as complete or flexible as I would like. But on the up side, the company provides very rapid response to any problems or suggestions, constantly enhancing the software in response to customer feedback.