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Operations Hub vs Revel Systems

Operations Hub vs Revel Systems

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Overall Rating
4.8 (267)
3.7 (328)
Ease-of-Use
4.7 / 5
3.7 / 5
Value for Money
4.4 / 5
3.4 / 5
Customer Support
4.7 / 5
3.4 / 5
Functionality
4.6 / 5
3.6 / 5
Last Review Written
January 25, 2025
October 21, 2024
Pros/Cons
  • Pros

  • Overall the experience with PieSync has been great. From competitive pricing to customer support and ease of use we've been very happy.
  • The ease of use with intuitive rules that actually work, the outstanding customer service with the guided use of the product, and a team that cares about its users.
  • I don't know if I've ever evangelized about a technology that I've cancelled before, but consider me a true believer. This is a superb company with a great product.
  • Cons

  • Inititally, I was a little confused with how to set up the limitations when it came to disabling the creation of new records from one tool to another.
  • Missing major "basic" features like syncing email activity. For this missing feature, the cost becomes very high.
  • The options on what data to sync is somewhat limited, especially when it comes to customer purchase data.
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  • Pros

  • Great system, the UI is customize able to fulfill your needs and the best part is most of the customization can be done using your management console.
  • Reports are excellent and Revel does a nice job of continuously updating the backend to be more useful. Keeping track of employee hours is easy and efficient.
  • I like the ease and function ability of the table. There are many great tools that can be customized to your business and your needs.
  • Cons

  • At this point, I have more knowledge then some of these techs that are from Lithuania. Terrible TERRIBLE customer service, TERRIBLE product, and TERRIBLE value for what you get.
  • Confusing, does not track inventory as it should, does not interface correctly with Quickbooks, support is the WORST. No help, we wasted thousands of dollars on this system.
  • It's just so time consumptive and terrible. It makes it all the worse that revel folks just repeat the party line and don't actually look for solutions to the system problems.
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Pricing Range
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$
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$
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$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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2 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos