--- title: "Prisync Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Prisync. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Prisync is a good fit for you!" source_url: "https://www.softwareadvice.com/bi/prisync-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Business Intelligence Software](https://www.softwareadvice.com/bi/) / [Prisync](https://www.softwareadvice.com/bi/prisync-profile/) / Prisync Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/bi/prisync-profile/) Reviews [Alternatives](https://www.softwareadvice.com/bi/prisync-profile/alternatives/) # Prisync User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 129 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.9/5 - Value for money: 4.7/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 107 reviews (83%) - 4 stars: 19 reviews (15%) - 3 stars: 2 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (1%) ### Most mentioned pros - Their customer support is exceptional—they guided us through setup and have remained responsive whenever we've had questions or concerns. - The API and customer support are excellent. - We can now in a much simpler way analyze our resellers listings, availability and prices than before, making it easier to make necessary actions with resellers. ### Most mentioned cons - The only issue I have with Prisync is that there are times that the link seems that it doesn't work for particular websites so the competitor pricing doesn't appear in these instances. - I strongly that you use the hybrid system, as you might not get the results you are after if you only choice a "channel based" or the ''url based'' systems. - The most challenging with tool, and most time-consuming, was to onboard the products and making sure each account retrieved the data correctly from the resellers webpage. ## Prisync customer reviews Showing reviews 1-25 of 129 (page 1). ### Excellent software - Overall rating: 5/5 - Reviewer: Stuart M. - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered very good #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros very easy to use, accurate and daily summary email of changes is great #### Cons occasionally the system will not be able to correctly pick up a competitors price --- ### Very easy to use. Being able to have data every day took us to have better business decisions . - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: December 2017 - Review source details: This review was submitted organically. No incentive was offered easy to use and being able to have data every day took us to have better business decisions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use and easy to compare competitor pricing. Being able to have data every day took us to have better business decisions. #### Cons There is no alerts information in prisync tools for broken URL. Would love to see more and advance filters, more historica data not only with actual price but integrated with purchases. --- ### Doen;'t work and NO help to resolve anything - Overall rating: 1/5 - Reviewer: Roberto n. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered These guys work from Turkey and do not give anything for you company #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Overview price and competitors ................ #### Cons Repricing and brand match and rules do not work --- ### we can able to trace more than 1,5Kproducts daily basis which is impossible to make manually - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Excellent customer service , easy to setup&use , we can able to trace more than 1,500 products daily basis , it gives ability to compare againts to competitors, and more important than this gives us to increase our profibility between 5-9 % more #### Cons We are selling fresh foods and package size sometimes different in competitors , there is no tool to adjusts units to make accurate trace --- ### Excellent Software For Price Comparison - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered very happy #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy of use Support Accuracy Smart Price #### Cons Its shows raw data , they can show more infographics --- ### Easy, convenience and easy to use for price comparison. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Prisync API is very usefule, we can extact the data and do automation in-house. The dashboard and report are very helpful and insightful. #### Cons The pricing plans are a bit costly, and it is not working on some of the website. Also sometime the price update part is just gets slow. --- ### Great value for money - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2018 - Review source details: This review was submitted organically. No incentive was offered We wanted to keep a good overview of market prices in our segment. With Prisync we do exactly that. Their support team is incredible. Very happy customer. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We have been using Prisync for several months now and it's has been doing exactly what we hoped for. It's very easy to use. #### Cons to change items in bulk is not easy. We require the assistance of the helpdesk which was fine. --- ### A pricing tool that works - Overall rating: 4/5 - Reviewer: Denise W. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered I am very happy with my experience. The customer service is quick and kind. The tool works and makes the pricing part of my job a lot easier. The freedom with which you can add as many links as you like to your products. It is also a system that works visually so you can see at a glance when you are cheaper or more expensive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros That I can add any links I want to every product. It updates the prices quite frequently. The system tells you when other competitors change their prices. The export is pretty clear and easy to use. #### Cons There are some features I would like to see in the future. Those are more nice to have than anything though. --- ### We have used Prisync for 2 years and I can say that this tool is very useful to track our competitor - Overall rating: 5/5 - Reviewer: Aviva V. - Verified reviewer: Yes - Industry: Wholesale - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s possible to reach price history You can get daily reports for links you are looking for Excellent customer service Easy to setup and use Track pricing and stock #### Cons We have not found any for the moment, and we already use it for mor more than 2 years. --- ### Great software - Overall rating: 5/5 - Reviewer: Stéphane D. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to configured. Good report everyday to helps us stay on top #### Cons The import feature should be easier to setup. --- ### My choice for automated pricing - Overall rating: 5/5 - Reviewer: Carl W. - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered Through constant monitoring we found our main competitors and managed to subdue their pricing model. Since we integrated pricing, revenue almost doubled. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This software delivers its promise with a very high reliability. It is very easy to configure from within and the support on the dashboard is fantastic #### Cons It was a difficult to connect the api to our manages store, since there was not ready made plugin. --- ### Easy Pricing Intelligence with Top-Notch Support - Overall rating: 5/5 - Reviewer: jun x. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Prisync has truly transformed our approach. It's incredibly user-friendly, with clear and insightful reports. Their customer support is exceptional—they guided us through setup and have remained responsive whenever we've had questions or concerns. With Prisync, we've unlocked invaluable insights into our market positioning, making pricing strategy management a breeze. #### Cons We're unable to export the competitor URLs ourselves, but they're happy to do so for us upon request. --- ### Extremely valuable everyday tool. - Overall rating: 5/5 - Reviewer: Jeff E. - Verified reviewer: Yes - Industry: Retail - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered Prisync has become very important to our day to day business and plays a vital role in our success. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The website dashboard is very simple and intuitive. We run multiple reports everyday to monitor thousands of product SKUs. This allows us to remain very competitive and even occasionally catch our own errors. #### Cons There have been only a few instances where a price wont be pulled despite having the correct URL. However, the support team is great and always very quick to respond and resolve any issues. --- ### Prisync - nothing better! - Overall rating: 5/5 - Reviewer: Thomas R. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered Amazing! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The setup and ease of use. Support is incredible! #### Cons There is nothing I don't like. I enjoy every part of Prisync. --- ### Excellent Service - Overall rating: 5/5 - Reviewer: Tahir Y. - Industry: Consumer Electronics - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered There are about 7000 products in our e-store and the biggest problem is to track the prices of all products. We needed a solution for automatic tracking and prisync was the best service with fast support and good pricing. Easy to use and easy to get reports. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Excellent service with fast and friendly support, we've been using the product about 2 years and the biggest problem in e-commerce nowadays is price tracking, thanks to prisync; completely solves this problem. #### Cons Sometimes it doesn't load on desktep and mobile, it would be good if the service has an app for mobile. --- ### Prisync Reviews - Overall rating: 4/5 - Reviewer: Anthony T. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for free trial - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is great to have such a readily available business solution for retails companies like us to get informed of the trending pricing for various products and make adequate price adjustment in a timely response. #### Cons It would be great if Prisync could upgrade the solution to automatically update the product list with respective website URL wherever new items/products are uploaded on the running ecommerce website. --- ### A look beyond the horizon - Overall rating: 5/5 - Reviewer: Onur E. - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2016 - Review source details: This review was submitted organically. No incentive was offered We are an online tyre expert, competing in a market that has very similar characteristics to a commodity market. We have been using Prisync since August 2014 to monitor market prices, which have enabled us to come up with a dynamic pricing model, where we always match the price level of our competitors. Using Prisync feels like working with a sales team of 5. It is a very efficient solution if you have market oriented pricing strategy. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great team, very responsive, focused on customer success #### Cons Product matching can always be improved a bit more. --- ### Great business tool - Overall rating: 5/5 - Reviewer: Mark D. - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered We have had a great experience with Prisync #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and functionality #### Cons No real cons, very useful tool #### Reasons for switching to Prisync Prisync more robust, as well as speed of information --- ### A program that makes daily routine easier - Overall rating: 4/5 - Reviewer: David B. - Verified reviewer: Yes - Industry: Computer Hardware - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 3/5 #### Pros The program gives you a feeling of security that you can always keep an eye on the prices of your customers - but also on the competing products. This way we can easily adjust the prices to the current market situation at short time. #### Cons Unfortunately, it is very time-consuming to enter all products into the tool. In addition, some customers block the tool, so that no stocks can be played out. However, this only affects a small part of our customers. --- ### Very positive experience, VERY useful too, pays for itself if you use it enough, Amazing team - Overall rating: 5/5 - Reviewer: Andrew S. - Industry: Food & Beverages - Product usage: Used weekly for less than 12 months - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered Already submitted review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros -Easy to use -Excellent Team -Pays for itself -Very Powerful *Track pricing and STOCK on multiple sites for multiple SKUs at a high value affordable cost. *Track your competitors, see what they are out of, see if they change prices. *Track your wholesalers, see if they are out of stock, see if they are selling below MAP. #### Cons These are more cautious than Cons: The price is good IF you have time to use it. If you have inactive periods due to any reason, it's more sensitive than for other types of apps (not competing apps, just other types). Also, you'll want to take some time to get your data-import ready BEFORE you start using the software in earnest (so during the trial). Get someone to help you make the import and get it right, so you don't waste valuable time. --- ### Prisync is an excellent tool - Overall rating: 4/5 - Reviewer: Kuo C. - Verified reviewer: Yes - Industry: Computer Hardware - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Prisync is an excellent tool to check the listing availability and stock status of what we want to know from our partners and competitors. Then, develop the action plans with the partners based on the Prisync report. #### Cons Sometimes, we cannot get the correct information from Prisync, especially for the security check, but we can report those issues to Prisync to solve. --- ### a great tool, easy to use, ... - Overall rating: 5/5 - Reviewer: Sven D. - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros it does it job perfect, and it has the right possibilities to scrape our competitors website, even though the data is sometimes in specific formats. short line with the customer support #### Cons extra conditions to define your smart price would be great --- ### The app is very easy to use and support is very helpful if needed - Overall rating: 5/5 - Reviewer: Vinai l. - Product usage: Used daily for less than 12 months - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered It makes it easy to track my competitors and also reduce to time taken to note any price changes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great insight into your competition. Tracks price changes and Out of stock The app lets you enter the cost of goods, so it is easy to work out if your products are profitable. #### Cons Would love them to provide a calculator for the mark up on your item. As you have the ability to put in cost of goods --- ### Fantastic product that grows with our business - Overall rating: 5/5 - Reviewer: Paul G. - Industry: Industrial Automation - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: August 2017 - Review source details: This review was submitted organically. No incentive was offered Great price tracking, easy to use, scales well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Extremely easy to use, Helpful daily updates deliver the information we need at a glance Filters make it simple to get down into the granular detail by category/brand/competitor Fantastic service, particularly when running large imports and updates Easy to upgrade the plan when you need more tracking --- ### Convenient tool - Overall rating: 4/5 - Reviewer: Katrina P. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This product makes the control of the prices much easier and the customer service is on really good level. #### Cons The price monitoring of some websites goes down frequently. Though it does get solved it means the monitoring is inaccurate. Quite limited features unless you get an expensive plan. ## More reviews [Next reviews](https://www.softwareadvice.com/bi/prisync-profile/reviews/?page=2) --- Prisync Reviews, Pros and Cons - 2026 Software Advice