Usage Intelligence

RATING:

4.3

(7)
Overview

About Usage Intelligence

Revulytics Usage Intelligence is a cloud-based performance measurement solution that helps businesses track software use. Other features include dashboards that display various performance metrics and a client messaging tool. With event-based analytics, developers can track end-to-end software usage. The solution also tracks popular features, most-liked features and client feedback. Revulytics captures and reports application adoption, customer engagement and attrition at different stages to measure and monitor performance ROIs. The conversion metrics module tracks users who switch to paid accounts after using the trial or limited version of an application. The built-in messaging feature allows developers to communicate with clients and provide training, addre...
Hardware architecture

Usage Intelligence Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

5

Functionality

4

Most Helpful Reviews for Usage Intelligence

7 Reviews

User Profile

Tony

Verified reviewer

Computer Software, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2018

Best option out there

I will keep on using Revulytics for sure as I rely heavily on its features and use them extensively to guide my product development. The staff are helpful and try their best without being too intrusive or pushy. Something I appreciate.

PROS

I liked the fact that I could install and start using it immediately. It is very easy to use and immediately start getting analytics. I have been using it for a very long time and I never had issues or problems with it.

CONS

It is quite big with a lot of features and I couldn't wrap my head around all of them. Luckily I make do with the few features I'm used to but I'm sure I could do more if I could find the time to learn about the whole product/service.

Tony

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed September 2012

Really satisfied with this Tracking/Market Analysis tool

We develop invoicing software which we distribute in 8 different languages and for different countries and for different markets and users. Trackerbird helped us do some Market Analysis to determine what kind of users use our software the most. We even could cater for the best window size, fonts to use, as well as user behavior on how or when they use the software and how often, how long the software is used before they buy the product or discard it. I recommend this product for its ease of integration. For those that need a quick idea of how their product is used by their users, this is the tool to use. To then further improve the tracking/analysis one just needs to make use of the many other features provided by the SDK and if something is missing, talk directly to the support staff and I'm pretty sure they'll consider adding new API calls and tracking.

PROS

Customer Support reply immediately and genuinely do their best to solve any issues. Integration with our own product was very easy and straightforward. The information we gathered regarding OS, screen resolution and such hardware/basic settings (which are immediately available without doing any special or custom integration) helped us take certain decisions regards what features might be more interesting to our users. When we suggested a new feature, they said they'd review it and sure enough, 2 months later we received an email saying that a new version was soon to be released that would cater for our suggestion.

CONS

Does not have all the features we would like for a complete Marketing Analysis tool. There is a limit on the Trackerbird Features that can be tracked, although this issue should be improved in the next release.

Jason

Computer Software, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

FUNCTIONALITY

2

Reviewed October 2018

Didn't fit our use case

PROS

It seemed to provide some good options for people using the JVM.

CONS

For our particular use case (usage analytics via JavaScript in Node.js), it was extremely clunky, and we had to "shoe horn" it all to even work slightly.

Pantelis

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2017

Very good analytics solution

Revulytics platform is a good solution that helps companies to easily incorporate and gather usage statistics to existing applications. It provides us with useful reports for our products. It was easy to integrate the platform with our systems and use all needed information to our existing reporting solution. Key points: - Time-saving design that limits the amount of clicks necessary to perform any given action. - Dynamic and usable reporting for most information collected by the framework. - Easy to integrate with existing applications. - Very good support for the product that proved to be a valuable help whenever needed. - Value for money tracking service.

Minjung

Information Technology and Services, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed November 2018

good dashboard

PROS

I liked Revulytics because it has a simple dashboard and intuitive UI

CONS

There are many dashboards to check the data but hard to utilize all of them yet.

Anonymous

51-200 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

3

Reviewed October 2018

Useful and easily integratable in your existing software

PROS

The ease of use was one the highlights of this library.

CONS

The naming schema is not the most natural always.

User Profile

Richard

Verified reviewer

Oil & Energy, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2018

Good easy to use system to capture system useage

PROS

It's easy to track events using this software showing usage

CONS

Some of the language can be difficult sometimes

7 Reviews